We have been long time patrons of Plaza Appliance. A family run business for decades, who also…read moretreat their employees like family, continue to meet our appliance needs. After 20 years, we needed a new refrigerator, washer and dryer. Plaza hooked us up!! We felt we got a fair deal for our money. Their delivery men from M&M trucking were kind, courteous and knew exactly what they were doing. They too, have been contracting with Plaza for decades. We feel the value and product is always spot on with Plaza Appliance Mart and we will continue to purchase our appliances through them.

I was looking for a specific Frigidaire reliable refrigerator after mine suddenly died after 10…read moreyears. After calling, they unfortunately did not have what I was looking for in stock, but they did suggest whom I could call (not a box store) to quickly purchase my refrigerator.

I have made several large purchases from this company. I have purchased; refrigerator, dishwasher,…read moreand possibly a microwave. I also purchased a washer and dryer. The issue; after 2 months, the washer stopped working. I contacted Queen City and I was advised to contact GE. Which is insulting when you think about it. $2500 in laundry equipment and you cannot do better than that? So, I did them one better. I used my Home appliance warranty to fix the machine for me. Since, every appliance in my home is covered; TV (7), robot mower (4), 3 fridges, AC, garage door openers, even my swimming pool and its parts are covered. So, I contacted my bank and had 50% of the sale price returned. You would think, Queen City would want to make this right after I took my money back and kept their equipment. ‍ I was completely honest about why I wouldn't shop there again. It's not about the product you sell. It's about your standing behind what you sell. If you sell me a defunct product, I expect you to make it right. I expect you to contact GE to make it right. But, since it's now free, I really shouldn't complain.

The worst customer service imaginable! I ordered literally $80,000 worth of appliances. Two were…read moredelivered damaged and one needed three parts replaced in order to work. After one week, no one called me back. Not one person. After I hounded the one contact I had, a manager called and said she was taking over the case and basically to stop calling. I'm heading towards two weeks with no resolution in sight. I'm having to do all of the leg work to contact the manufactures of the damaged products. DO NOT buy high end appliances from this place. Their service ends at the sale. This is the second kitchen I've remodeled so even a repeat customer is not honored at this place. I WILL NEVER USE THEM AGAIN. Buyer beware.

This place is worth the drive.,., The customer service is…read moreover the top. It is no wonder the inventory flys out of this space. They stand behind their products and they deliver and install when they commit to. My tenants dryer broke, I drove to Concord because they had a larger selection of product, Kevin and Sam could not have been kinder. They delivered & installed the next day!! I will be returning.

Suddenly our refrigerator stopped working. It was a long weekend with a lot of stores having sales…read moreon appliances. We found Appliances 4 Less online aand called since it was late on Saturday and it was Valentin's Day!! Lucas was very helpful and then left us to decide without hovering over us. The store wI'll be able to deliver it and haul off the old one within 2 days for $99.00!! We were very pleased with the transaction as the price was very reasonable. We even got to our dinner on time. We will buy from them again.

KD and CCee were my neighbors at one point and I have nothing but great things to say about them as…read morehuman beings, so when I needed a stackable washer and dryer I immediately thought of them. I couldn't be happier - great prices on all their product, delivery and instillation and I was able to get my installation the same day!! Would definitely check them out for appliances and anything else they got. Thank you!!

Today I must say I was truly blessed upon coming into the store and not knowing what I would be…read moreable to afford. Times are tough for us all but they blessed me with a washing machine. Thank you and may your business and families truly be blessed.

I bought vinyl flooring online and used their free shipping. I was told in the beginning that it…read morewould be April 10th when the 19 cases would be delivered. However, they tried to deliver them on April 1st. They used a tractor trailer with a 53-foot trailer to deliver them. There was no way that would fit in my yard! Now after staying at home every day since because someone has to sign for the delivery, they still can't get my merchandise to me! When I call, they keep giving me excuses. I spent almost $800 on what I wanted. My husband took a week off work to be able to help the contractor, and still, no flooring. I asked for a refund and until it gets delivered they can't/won't give me one. Needless to say I will never trust them again and most certainly won't purchase anything else from them!

My hubby's DIY project search was fun and the staff was extremely helpful and very professional!!read more

Great products, great service from the staff. You'll pay less than half of what big box stores…read morecharge. Maybe a little dent but the price makes up for it. Be sure to call before going there. I highly recommend Alpha.

Was able to repair my washer one day after contacting. Arrived within established window, with…read moreupdates prior to arrival. Great communication. Showed what the problem was and how to address in emergency. Cost was in line with expectations. Strong recommend.

So helpful and friendly. We came in for a blade replacement on an eGo mower. We had got the wrong…read moreblade and they were very helpful in explaining about it and then sharpening the blade we had. Also gave my mom some helpful tips on maintenance of her mower at home.

I was gifted a second hand lawn mower, which, unfortunately I could not get to start. Took it to…read moreNSG and found the staff to be incredibly kind and straight forward. Repairs only took about a week despite the high volume of customers at the start of the season. Highly recommend this business for any small engine service or repairs.

Ordered a bed frame in November, and it is now February with no delivery date even scheduled at…read morethis point. I have contacted customer service multiple times and have been told several expected delivery dates that have passed. Still no bed frame.

Spent over $3000 for a couch. First couch arrived and was documented during delivery of stains and…read morerips. The owners of Myers sent the delivery crew back out to steam clean the furniture. Not sure what their intentions were, but steam does not fix rips. We sent photos of more rips and was determined by the manufacturer as a defect. Took a few weeks which is understandable to get an replacement, but a replacement couch was sent. Here we are again with a new couch with the same rips. Now we are being told that the rips were caused by our dog. 1st off my dogs are perimeter guard dogs and never enter the house. Again, same rips as the original couch and now they want to blame on dogs!!! This company was recommended as a local business that stand behind their product which we found out first hand is NOT true. DO NOT BUY FROM MYERS GOODS HOME & DECOR. I gave them an opportunity to keep their name untarnished, but just dismissing clear manufacture defects and blaming animals is not ok. Do they want to blame my bearded dragon and turtles too?!?! I will continue to post on all social platforms to help other buyers from getting cheated. This couch has now been removed from their website. Hmmmm I wonder why?!?!