This place is worth the drive.,., The customer service is over the top. It is no wonder the inventory flys out of this space. They stand behind their products and they deliver and install when they commit to. My tenants dryer broke, I drove to Concord because they had a larger selection of product, Kevin and Sam could not have been kinder. They delivered & installed the next day!! I will be returning. read more

Appliances 4 Less - Maytag dryer - Appliances Near Me - Matthews, North Carolina

I rarely write reviews, but after my experience with Appliances 4 Less, I felt compelled to share. I usually keep to myself when it comes to online feedback, but the level of service I received here was so above and beyond that I wanted to go out of my way for them, just like they did for me. If you're looking for appliances and want to feel confident about your purchase, this is the place to go. From the moment I reached out, both the salesperson and owner was attentive and genuinely cared about making sure I was happy. He took the time to answer all my questions, even the small details about the fridge I was interested in. He was patient as I explained my concerns about the side of the unit that would be visible in my kitchen, and he made sure to check it personally and reassure me about its condition. It was clear that customer satisfaction was his top priority. Finding an appliance in my budget was important to me and so was prompt delivery. My interactions for price and delivery was both straightforward and honest. The owner worked with me to find a deal that fit my budget, including warranty and delivery, and never made me feel pressured or rushed. He was transparent about what was possible and what wasn't, and I always felt like he was being fair. He patiently walked me through the process of payment so I could conveniently pay over the phone instead of returning to the store and he made sure everything was set up correctly. Scheduling delivery was easy and flexible. I have a busy schedule, and he made sure to accommodate my availability, even suggesting ways to make the timing work so I wouldn't have to miss any appointments. He communicated clearly about when the delivery would happen and made sure I'd be notified when the driver was on the way. That kind of attention to detail made the whole process worth while. The warranty was explained thoroughly, and I felt confident knowing that if anything went wrong with the appliance, I'd be covered with no hidden fees or deductibles. He sent me a receipt that included all the details--model number, warranty, delivery--so I had everything in writing. If there were any issues, he assured me I could call him directly and he'd take care of it. Overall, Appliances 4 Less is a trustworthy business that truly puts the customer first. The salesperson went out of his way to make sure I was satisfied, and I left feeling like my happiness was his ultimate goal. If you want to buy appliances from someone who cares and will go the extra mile for you, I highly recommend this store. I was happy to take the time to write this review as he took the time for me, and my hope is that others will give them a chance as well because I am a business owner that likes to see other businesses succeed. read more

Suddenly our refrigerator stopped working. It was a long weekend with a lot of stores having sales on appliances. We found Appliances 4 Less online aand called since it was late on Saturday and it was Valentin's Day!! Lucas was very helpful and then left us to decide without hovering over us. The store wI'll be able to deliver it and haul off the old one within 2 days for $99.00!! We were very pleased with the transaction as the price was very reasonable. We even got to our dinner on time. We will buy from them again. read more

Appliances are expensive, so I'm trying to get the best bang for my buck. I'm an optimizer and someone who comes armed with a list of questions on a clipboard to ask employees about best sales, financing, insurance, and details about fees for haul away, delivery, install, adders for special parts, inconveniences, etc. I went to Matthews to visit Sam's Club, Costco, Home Depot, and Lowe's trying to find a new washer/dryer combo that met my price and spacial constraints. What I found: Costco/Sam's: 2-yr warranty for all things, can't see most appliances in store. No one really around to help. Lowe's/Home Depot: 1 year warranty, plenty of help, not much flexibility. Prices are alright, but they kill you with stipulations, especially if you want to buy a clearance or dented model- which they will not install or allow haul away of old units. If you're like me, don't care about minor dent(s), and are price conscientious, absolutely come to Appliances 4 Less. Their business model is to purchase the dented models from these stores, test them, sell them at a solid discount, and offer delivery/installation for these units that the other stores don't want to deal with likely due to margin concerns. If you don't mind dented models but are concerned about warranty, they provide an automatic 1 year warranty and offer an extended 4 year warranty through an insurance company that I opted to get. The owner, Lucas, was one of the people that helped me when I visited. He not only answered all of my questions, but worked with me on price for the unit and installation for my specific situation. He even was one of the two people that came for installation and followed up for support when I had questions. Definitely stop by this place if you're shopping for a new appliance. read more

Fabulous store and staff! THANK YOU DAVID, ALEX, TONY AND LUCAS. I highly recommend shopping their store, you won't be sorry. Looking for a new refrigerator. Had a few different ones I had researched online. I went into the Matthews Store and David pleasantly greeted me and let me know if I needed assistance to let him know. I pulled out my list and showed him what I was looking for and he immediately said I can help with that. He took me right to the models I was looking at and answered all my questions about the differences and the positives of each one. I bought a higher end model than I expected however you couldn't beat the price and warranty it came with and you could add on for additional warranty time. They offered to deliver the next day, which is fabulous. David was wonderful, knowledgeable and so great to work with. I got a call for the delivery from Alex and Tony that they were on their way for the delivery and they were right on time for when they said they would get here. They came in measured my doorways, moved my old kitchen frdge to the garage which was a huge help, Thank You. In with the new fridge we throught, however my house is 25+ years old with tight doorways. The said no problem, took the doors off the new refrigerator and were able to maneuver it into my kitchen. They reassembled the fridge in it's resting spot, got it plugged in, water lines hooked up, and doors back on ready to go. They showed me how to adjust the settings, where the water filter was, how to use the features on the fridge. I had a question about hooking it to my WiFi as it is a smart appliance and stopped by the store the next day. Lucas was there and was wonderful. He took me to a similar model that was hooked up in the store and walked me through how to set mine up. When I went home and attempted again, first try I got it to connect and it is fabulous. read more