Appliances are expensive, so I'm trying to get the best bang for my buck. I'm an optimizer and someone who comes armed with a list of questions on a clipboard to ask employees about best sales, financing, insurance, and details about fees for haul away, delivery, install, adders for special parts, inconveniences, etc. I went to Matthews to visit Sam's Club, Costco, Home Depot, and Lowe's trying to find a new washer/dryer combo that met my price and spacial constraints.
What I found:
Costco/Sam's: 2-yr warranty for all things, can't see most appliances in store. No one really around to help.
Lowe's/Home Depot: 1 year warranty, plenty of help, not much flexibility. Prices are alright, but they kill you with stipulations, especially if you want to buy a clearance or dented model- which they will not install or allow haul away of old units.
If you're like me, don't care about minor dent(s), and are price conscientious, absolutely come to Appliances 4 Less. Their business model is to purchase the dented models from these stores, test them, sell them at a solid discount, and offer delivery/installation for these units that the other stores don't want to deal with likely due to margin concerns.
If you don't mind dented models but are concerned about warranty, they provide an automatic 1 year warranty and offer an extended 4 year warranty through an insurance company that I opted to get.
The owner, Lucas, was one of the people that helped me when I visited. He not only answered all of my questions, but worked with me on price for the unit and installation for my specific situation. He even was one of the two people that came for installation and followed up for support when I had questions.
Definitely stop by this place if you're shopping for a new appliance. read more