Jason was great. Gave me a call to confirm. Gave me another call that morning with an updated ETA…read more Listened to what was investigated so far. Quickly came up with a solution that fixed the problem and saved me money. Job done with high marks. 5/5 stars, would hire again.

Their website indicates they service Bosch washing machines. I messaged them at night as my Bosch…read morewasher stopped working. I called in the morning again told they work on Bosch, and then 2 hours later I receive a text stating they do not. A total waste of time and complete misrepresentation of their skill set. NO stars in my experience

If I could rate zero I would. Technician came out to check the refrigerator because it's not…read morecooling correctly. Technician said as long as my ice is frozen the freezer is working but his "professional" temps gage was reading 8 degrees and climbed to 17 degrees as he was holding the door open. He said it was only that high because the door was open. He never checked the coils or for a filter. I got a second opinion for another company. I called this company back to request they send another technician out to right the wrong and they refused to send someone else out. Now we are out $65 that this business scammed us out of and we have to hire someone else. Choose wisely and spend your money elsewhere.

Respnded quickly, diagnosed the problem with our ice maker and gave us the option of repairing it…read moreor replacing the part.

Left several messages and no response for a refrigerator repair left several messages no responseread more

Prompt, knowledgeable and has fair prices. If your appliances aren't working too well, The…read moreAppliance Surgeon will get them back to working as they should. When another one of my appliances acts up, I know that I only have to make one phone call.

Excellent service. Prompt, efficient and great work completed. We will use VP as our appliance…read moreservice

They stand behind their work and honor their warranties. We had a recurring problem and Ron the…read moretechnician came back and fixed every thing ok!

This is one of the most fair, honest and prompt businesses I have worked with over the years. A…read morecustomer focused approach that enables you to know that your best interest in mind. Highly recommend.

I called E-Genius after using another company's service to diagnose on my washing machine. The…read moreother company lied and told me that my machine was obsolete and I needed to replace the appliance. Upon researching a replacement appliance I learned that the first company was deceitful. Apparently some companies don't like working on stackable units and instead of telling me that and refunding the service fee of $130, they lied. A spoke with Abel at E-Genius and he assured me that the issue with my washing machine could be fixed. Eugene from E-GENIUS showed up within the scheduled window and within a half hour was able to fix my washing machine. I can't say enough good things about the great customer service and professionalism that E-Genius demonstrates. I would highly recommend and will likely use their services again to fix my refrigerator.

We had an ice maker that wasn't producing ice for over a month and I didn't know who to call. I've…read morenever had to repair an ice maker. I went on Yelp and looked at reviews and landed on E-Genius. This company was very responsive and their rates were competitive when I compared them to other companies. They were able to diagnose the issue very quickly and repaired the ice maker two days later. The ice maker is now working and we couldn't more happy with the repair and would recommend E-Genius.

I woke up to no air conditioning today, and the temperature was close to 90 degrees. I called…read moreBradham, and they came out promptly. Eric diagnosed the problem and had to climb straight up the side of my building on a metal fire escape-type ladder to locate my air conditioner and replace the damaged part. He could not possibly have been more polite and personable, explaining the process every step of the way, showing me the damaged part as well as a new part so I could see the difference. The units on the rooftop were not marked, so he had to work extra hard to locate mine. He wisely took a video of the location of my unit and also noted every identifying detail to put in my records. He checked the age and warranty of the part and found that there was a partial warranty, which saved me some money. I would highly recommend this company. Great customer service at a fair price.

Referred by neighbor, even though I'm sure they are reputable and knowledgeable. I feel very…read moreuncomfortable with their assessment of my heating system. The service technicians never gave me a very clear answer to any of my questions. Probably will contact another HVAC company for reassurance, even though I paid for a full year of service. My bad!

Local guy who responds quickly, shows up as promised, and delivers as expected. Wow! Is this 2023?…read more We bought a mid-century home with lots of charisma that needed lots of TLC. Both the washer and dryer were 25 years old but worked well--until yesterday. I tried fixing the dryer without success. I Yelped and discovered Matthews Appliance. Winning. Sent a text and within 2 hours Monny arrived with tools and parts in hand. After an hour not only was the dryer functioning, the washer was also repaired even though I didn't know the top part of the agitator didn't work. These older machines run circles around the newer expensive models that break down often after just a few years. For now I'll keep these golden oldies! Looking for someone to steer you right? Has my "Give 'em a whirl" set to heavy duty and fluff. Call Monny. His prices are more than fair.

Monny is a certified washer and dryer repair specialist and the finest technician I know in his…read morefield . Professional, Efficient, and on time. Do yourself a favor and call Matthews Appliance first.