Bob's Appliance may be small in size with only one employee... It is Bob and these people are good…read moreat what they do! They highly place being honest with the customer about the repair needed and attempt to keep the cost within reason for the customer, yet meet their need for a decent profit. I know each of you are tired of the ghost companies in the yellow pages (one phone # and listed under a dozen names), and up front $$$ intimidations just to show up. Bob's is customer orientated a pleasure to do business with.

Our refrigerator quit working. We called Bob's Appliance and he came out the next day. He fixed our…read morerefrigerator and while he was doing that the dryer whom my wife was using quit. After he repaired the refrigerator he fixed the dryer. My wife couldn't be more pleased and he charged the normal service charge plus the parts to fix the refrigerator (temperature switch for the refrigerator was defective) and the dryer (the door switch was defective). He was very professional and most of all he did a great job. Oh, and by the way the refrigerator stopping working right after a few days, we called and he came back, minor issue, he fixed the issue and at no charge to us. This was January of 2020 and it has now been a year and the dyer and refrigerator are working fine...will definitely use him again...Great Service.

I had a good experience with my first call and service. But still haven't heard back on my next…read morecall to have our Microwave appliance serviced yet. But I will make another call to get service checked on.

I hired Bob's to fix a non working dishwasher. They arrived as expected. Very nice person asked the…read moreright questions, then diagnosed the problem. He found the problem in the main control box, and advised me that the cost of the part would be more than the worth of the unit. He could have just taken advantage of me, but he was honest. Because I chose to buy a new one, he reduced the service call fee. I have purchased a new unit from Lowes and have arranged for Bob's to install at a VERY reasonable price. This is not a bright and shiny, state of the art company, but the people are nice and they are honest. And they know their way around appliance repairs.

I had a good experience with this company. I needed my fridge fixed. I made an appointment easily…read more They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable. I had a good experience with this company. I needed my fridge fixed. I made an appointment easily. They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable.

STAY AWAY FROM THIS COMPANY!!!!! If I could give negative stars I would. I have a dryer that does…read morefour way venting. I needed it switched from rear to side venting. When I called they said they could definitely do that and scheduled me. The person they sent was AWFUL!!! He had no idea what he was doing, pretended like he did until he got the whole dryer taken apart and then said "oh you can't side vent this because there's not a hole here" when there is a knock out clearly marked and it says it in the manual that you can do it. Then he tried to charge me $79 for not knowing what he was doing. When I refused he got very aggressive and more rude. He called me stupid and threatened me when he left, repeatedly saying he "would see me soon". As a women it was TERRIFYING. Im really glad my husband was here but I would be so scared if he was in the house with a woman by himself. Frankly, call literally ANYONE ELSE before you call these horrible people. Also, in case they try to say the dryer isn't four way venting the model is GTD58EBPVDG It literally says it in the manual.

Service was great. The tech (Brandon) arrived on time, advising us when he was on his way. He…read moreperformed diagnostics on our refrigerator and provided us with unbiased information as to the pros and cons of repairing or replacing the appliance. My original attempt to the company was via email over the Sunday and the company responded even on a Sunday.

Very reasonable and very knowledgeable about whatever they are working on highly recommend them for…read moreyour appliance repairs.

Way too expensive!!!!! We could have bought a new washer for what they charged to put 5 plastic…read moreclips on our washer. They didn't even have to take the back off because my husband had already done it. $600 and those plastic clips did nothing to balance the tub in our washer. Rip off.

I was moving out of a condo and needed an installation completed. I contacted and they answered and…read morecame out right when needed. Order a part and returned once the part came in. All is well. Thank you for fast and efficient service!

This company was recommended to me. I needed my washer serviced. I was able to quickly and easily…read moreget an appointment and I received great service from the technicians who responded and fixed my issue, very professional and friendly. I would like to especially mention Jamaica, the person who made sure my appointment was prompt and who also went above and beyond to make sure my part that was ordered arrived and kept me updated and assured me my issue would be fixed on time. Highly recommend

One of negative problems with services that require repairing such specific items. Is that they…read morealways repair and troubleshoot by remove and replace Your guy actually removed and try to repair the part, which impressed me. The fear of hiring a repairmen is that they can be very dishonest and hype up the price and instead of being a customer we become a victim. I feel that your service is honest and I have no worries.

I've had really good experience with this company. They quickly responded to my need via the…read moreThumbtack app. I was able to schedule a tech within a reasonable amount of time, on a day and time that worked for me. The tech was ontime and friendly. He quickly identified the issue with my Range Hood, and fixed it. The price was in alignment with what had been quoted to me. Great experience and I'll continue to use this company for my appliance repairs--they're definitely reliable!!

Service tech arrived quickly and was very quick to diagnose. Needed a part (control board, isn't…read more that always the case?) Tech returned two days later, fixed washer quickly. As far as value, it cost $400 to fix, a brand new washer, exact model was first sake at Lowe's for $480. So hard to say if it was worth cost. Which the current washer is under 2 years old.

I contacted this business at 9:00 am on a Friday morning for a refrigerator that stopped cooling…read moresomething Thursday. The young man I spoke with was courteous, professional, and transparent about what he would or wouldn't recommend for likely problems. Although he had set service appointments in the morning, he said try to be onsite the same day if possible. He contacted me about noon and advised he'd be there in 30 minutes, and was right on the estimated time. After inspecting the refrigerator he diagnosed a freon leak and discussed the costs and potential for further problems even after a repair. I was impressed with his commitment to ensuring a quality outcome and his concern about the age of the refrigerator requiring more expensive repairs in the near future. He could have made a significant amount of money fixing something in the short term, but chose to focus on ensuring I well-informed about likely near-term additional costs. Also, the service visit charge was very reasonable. Great professionalism and ethics; I'd gladly contact Summerlin's for any future appliance issues. Also, the service visit charge was very reasonable.

Outstanding and effective appliance service! 5 stars is not enough. Quick service and excellent…read morecommunication. Very knowledgeable and detailed. I'll call Summerlin's again the next time I need appliance repair.

Appliance Medic is great. They've been out to our house three times to fix our 15 year old…read morerefrigerator. Each time they arrive at the appointment time, fix the refrigerator and all at a reasonable cost. Much better than paying for a new one.

Overcharged me on labor. Was there for 15 minutes and charged $180.00. I would avoid this company!read more