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SmartFix Appliance Repair

4.7 (19 reviews)
Closed 8:00 am - 8:00 pm

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Response time

10 minutes

Response rate

95%

Services - SmartFix Appliance Repair

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19 days ago

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Igor D.

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3 months ago

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2 months ago

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2 months ago

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10 months ago

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4 months ago

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11 months ago

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Igor D.

Thank you for your choosing our company.

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1 year ago

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Igor D.

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7 months ago

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Igor D.

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9 months ago

They came out early and correctly diagnosed and repaired the problem. Neat and clean and professional.

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Igor D.

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1 year ago

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Igor D.

Thank you for your review. It is very important for us.

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2 years ago

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2 years ago

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Igor D.

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2 years ago

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Igor D.

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2 years ago

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Igor D.

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2 years ago

The repairman showed up on time and completed the job quickly and efficiently. He was also polite and respectful

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Igor D.

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2 years ago

Responsive communication and quick service done well. Our dryer is now in great working order.

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Igor D.

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2 years ago

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Review Highlights - SmartFix Appliance Repair

The technician (Serg) thoroughly explained the issues and what repairs were needed.

Mentioned in 3 reviews

Read more highlights

Quick Reliable Appliance Repair - Commercial griddle repair in progress - full gas line inspection and burner service.

Quick Reliable Appliance Repair

(13 reviews)

Technician Oleksandr inspected my washer for approximately 20-30 minutes and concluded that the…read moreissue was the spin basket assembly, stating it would cost $800 to replace. As any reasonable customer would, I asked for a breakdown of the cost and an explanation of how he determined that this specific part was the cause of the problem. He was unable to explain and instead dismissed my questions by saying the washer was old. I followed up by calling the company directly and asked how the same part for a 2004 washer could be found online for around $200. The supervisor responded that they purchase parts from a "reputable website." When I explained that the part I found was an OEM part from a reputable source, no explanation was given for the significant price difference. I then requested to speak with a manager, owner, or someone higher up, but was repeatedly told that no one was available. At no point was a clear diagnosis, justification, or cost breakdown provided. This experience gave the impression that the company assigns inflated, arbitrary prices without being able to clearly explain the root cause of the issue or justify their diagnosis--yet expects customers to blindly trust them. After reading other reviews, I noticed a consistent pattern of similar complaints. At this point, it's clear the issue is not the customers.

I was referred to this company by a friend. I called Sunday and had a appointment for Monday…read moreevening. Yuri let me know when the tech was on the way of my house. The tech took off the front of my stackable washer and dryer and in less than 5 minutes said I had a loose washer belt. I asked him how he knew because he didn't run a diagnostic test or anything, he said he just did. The tech said it would cost $250 to fix it and this seemed very high to me. I called Yuri to inquire a price for the belt and a teacher discount. Yuri would not give me the price of the belt, so I quickly Googled washer belts and they are under $40. I asked why the price was so high and he said labor starts at $225 and that was baseline. I asked why that wasn't disclosed with me over the phone on Sunday and he said the company doesn't do that. So, overall a price for the belt was not provided and only a $5 teacher discount was offered. I decided not to move forward with this company. I do not recommend them and will not be telling friends to use them. I was informed, even with a receipt the cost of the product would not be provided.

SmartFix Appliance Repair - homeappliancerepair - Updated May 2026

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