WILL NOT SHOW UP* DO NOT CALL* WILL NOT SHOW UP* DO NOT CALL* I've waited a couple days before writing this to cool down from our experience with Aaron Brothers... We booked them for a move this past Friday. We had our freight elevator & security reserved at our condo for an 8am move. They called the day before to say their truck broke down and wouldn't be able to move us until the afternoon. We paid to change our elevator and security times to accommodate. They said they would call in the morning to give a better estimate of their arrival time. After 11am rolling around and no word, I called them.. Katie said Vince was "out" and he would call me back. I waited 1.5 hours for a call back and when I didn't hear, I called again. Vince said he would call dispatch and get back to me. Again, no call back. When I finally got ahold of Vince, he said that their "truck broke down". So I asked, "your truck broke down yesterday, so we had to postpone the timing, now ANOTHER one of your trucks broke down?" Vince replied "Yes, I will call you back when I have news" I STILL HAVE NOT HEARD FROM THIS COMPANY. We had to scramble to find SAME DAY movers- it was awful. Save yourself the stress and GO ELSEWHERE to begin with. read more

Moved upright piano, and cracked a leg, side, and shifted the keys out of position out of their pins and shifted the key levers. Also bumped piano quite hard on the back of their truck. read more

If you value your belongings, do not hire this company. We had significant damage to our walls and our furniture. We reached out to the company with proof and they initially pretended to work with us to rectify the damages but proceeded to ghost us. I recommend never using this service. read more

Recently, my brother and sister in law hired this company and they were told by management after paying a hefty fee and realizing some of their furniture was damaged, Aaron's movers does not have to care about customers' valuables when moving. Aaron's has not reached out to them to resolve any issues to date. It's been one month. 1st and last time doing business with this company. A complete RIP off and total disregard for customers. read more

I used this company to move into my condo in Bronzeville from an apartment in South Shore. The experience was one of the worst in my life from customer service to the actual act of moving. I was given a quote of 450 for approximately 3-4 hours of moving as everything was already boxed in the apartment. I explained to them that I was 9 months pregnant and could not assist with anything, but my husband could help. I expected to spend no more hours Than what I was quoted and they said they could handle the job. I asked the movers to come at 9am and the movers showed up 2 hours late. There were only three men when I expected there to be 4. One of the guys was clearly a teenager and hardly moved anything. They dropped a tv while leaning it up against a post and were disorganized during the entire move. I went to use the bathroom and the teenager was in my bathroom fixing his hair!!!! I called the manager about how organized everything was and how it was taking much longer than quoted. The manager said he was sorry but would have to charge me for the time because "how else am I going to pay these guys". I ended up paying 750 when I was quoted 450. After the move I discovered my bed posts scratched and 2 broken bookcases, not to mention the dropped tv. I was offered no additional customer service or reprieve. DO NOT USE THIS COMPANY. Unprofessional and a scam!!! read more

I moved on September 6 and i have to report that my move was practically seamless. I contacted Aaron Brothers about a week before my move. I was concerned about the cost of the move and about the time that it would take for them to move me, because they charge by the hour. They sent someone out on Septmeber 5 to look at my home and to give me an estimate. The person who came out was courteous and professional. They were set to arrive at noon on September 6. They arrived ahead of time at 11:30 a.m. They sent a crew of three people. They unassembled and shrink wrapped my furniture and moved the items into my new place without incident. I did not give them 5 stars because it took me 20 minutes to get from my old home to my new home. I arrived a head of the moving truck. It took the truck almost an hour to get to my new place. When I asked the driver what took so long, he said that the truck had to take local roads due to not being able to travel on Lakeshore Drive. They unloaded the truck and placed the boxes and furiture in the rooms that I designated. They reassembled my bed and tables. They made up for the travel time lost, because all of this took a little under an hour. In all, the move cost me slghtly more than was quoted, but I happily paid because the Aaron Brothers crew made my move a breeze. read more

Aaron Bros Moving System - Aaron Brothers mover shrink wrapping my furniture. - Movers Near Me - Chicago, Illinois

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Quick and very neat!! Didn't give 5 stars due to one of the movers looking at my husband and I crazy over the TIP!!! Never mind we JUST paid close to $400 for our move and neither of us had cash on hand but dude really looked at us crazy and said "SO ONLY $5 A PIECE??" read more

Rip offs the worst company I've ever dealt with. They were Late, came on the wrong day, over charged me, and very unprofessional! Terrible terrible terrible. They quoted my brother one price over the phone and gave us a higher price once they finally got to my apartment. They wanted more money from us and when we didn't give them anymore money, they kept some of our items. Luckily we didn't really want the items they stole, but the fact that they held them hostage was really sick. They're thieves and bullies, they don't deserve your business please go elsewhere. I'll be warning everyone about them until they are shut down. Don't sign anything because if you do, you'll be sorry. I don't recommend this place to my worst enemy. Don't waste your time or money. Thank me later. read more

Had a great experience with this moving company they moved and stored my stuff.Sutan and his crew were professional and on time.The price was the most reasonable out of all the other places I called read more

Why not negative stars? Made this reservation a month ago. They just canceled on me at noon today (my move out day!) 30 mins after they were supposed to be here! I spoke three different times with two individuals yesterday, to ensure that our move was confirmed. Today they called me saying that they attempted multiple times yesterday to contact me. I attached photos to illustrate the fact that they are clearly lying. So by trying to blame me today for their incompetence, they "elected to not move" me. DO NOT USE THEM! Use windy city! New city! Use Uhaul or a Budget truck! Just not these fools. Fortunately we called Budget and they gave us a guy who's picking us up, for cheaper right now! read more

Aaron Bros Moving System - The calls today, stating that I had not been in contact with them - Movers Near Me - Chicago, Illinois

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If I could give a negative star I would. The mover's damaged some of my furniture and took 2 months to get back to me. I spoke to the manager about this manner and he told me he has a pocket full of money and his business is great and how my furniture was cheap. Then hung up on me. I called him back and He told me to get a lawyer. In which case I did. Now he's emailing me about calling it even for $100. If you want a comfortable, professional, moving company, please don't go here. I'm writing this review to save someone time, energy and money. read more

I was disappointed by their service. They charged $110/h, minimum 2hours, plus $55 truck fee. It took them 3 people 3.25 hours just to move 1 bed+dresser+chest+sofa+coffee table set (minus glass tops)+upright piano+ few bags here and there (which I had packed), to 4 blocks away. Plus they charged me $20 for wrapping the sofa and the mattress, which I had said I didn't need. It ended up more expensive than Graebel, which I should've used. Most frustrating is the non professional attitude. 2 men just stood around and waited for the third one tell them what to do. All of them smoke. When the leader was down with the truck, one stayed in my apartment checking his phone, taking pictures out of my window, and didn't prep or move things I asked him to. They tried to do the minimum. They had confirmed they know how to move piano, but they had no special dolly for piano. I was really upset that they push my piano up 6 steps on the piano's bottom!! They damaged one of my bed frames, minor, but at the end, I just wanted to be done with them. Do not use them! read more

Terrible customer service and reliability. We had a start time of 0800 so we could vacate the unit and do a walkthrough with the landlady at 1330. They just had to load the truck. The driver for the crew did not show up, so they sent us another crew at 0930. They insisted they send a driver and truck on every job, even though we just needed help loading. Why did I have to pay for the fuel surcharge when I didn't need their truck? They pulled the crew at 0940 and left us hanging. We got another crew at 1110, they damaged all my furniture with poor loading, and they left 25 minutes early at 1250. They made me pay them up front for 2 hours work plus fuel surcharge for $275 because I demanded they waive the fuel surcharge for my inconvenience. Haha. My mistake because they left early when we still could load my car and the cab of the truck! read more

I've used this company in the past and had no complaints about my service. Over a period of 10yrs I've used them about 5 including August 5, 2014 ( this time). I can say I was more organized every time before this move. The movers were professional every time and this time only 1 was professional. Let me start by saying they arrived within the time window (good), gave me my estimate by email at the time of booking(good), but gave a different one in person ( not good). Then had to call the office to confirm I wasn't lying even after I showed the email ( not good). That should have been communicated before arrival. The main guy made sure to tell me that the tips should be in CASH before they even started, in the middle of the move , and at the end of the move ( extremely unprofessional ). And one of the movers was slow and stayed on his phone (not an earpiece ) the whole time I was being moved ( annoying and unprofessional). How can u move someone with one hand? Nevertheless, he was the one appointed to take apart my bed and put it back together. I didn't find out he didn't put it together correctly until aft I fell thru it. I call the company and the guy said someone would be at my home in the morning to install it correctly. NOT! I waited and no one showed. I called again and a lady answered. She put me on hold for a while only to say they will give me a call with a good time and date. Never happened! 3 days later I called again to give them one more chance. A joke indeed. After looking at the bed myself to see if I can do it, I notice he didn't put the floor protectors back on the base and only installed 8 out of 40 screws in the foundation. I'm soooooo upset and disappointed read more

I got ride of those last few pieces of furniture and ended my business with Aaron brothers. I was overall pleased with my services. I found Vince and his people easy to work with and always helpful. My belongings did just fine in their storage space and if I develop storage needs again in the future, I will certainly come here. read more

An absolute NIGHTMARE I don't even know where to begin. Potential movers, PLEASE BEWARE!! I originally found these guys on Yelp through their quick request a quote feature for my daughter who currently lives in Chicago. Katie and Derrick both got to me very quickly with an estimated price for the move out date on Friday May, 31. We scheduled immediately and everything seemed good to go. The day before move on Thursday May 30, I got a call from Wendall that the move was confirmed and that they would arrive at 4pm. Here is where it turns absolutely south. Day of move, Friday May 31 they hadn't shown up after 10 minutes past their confirmed arrival time to start the clock. Finally after 30 minutes of waiting, I gave them a call to check on an estimated arrival time - we had to get my daughter out of her current apartment at a certain time!! Called FOUR times, no answer by anyone. Finally after 45 minutes, Wendall answered the phone in confusion that no one had showed up yet. A huge red flag that no one on their crew had been communicating with their team to let them know the status of their other scheduled moves. Back and forth with Wendall SEVEN times of him saying "I'll try to figure it out, I'll call you back." No call backs, I consistently had to reach out to him for updates. FINALLY at 5:30pm we received our last call from Wendall and he CANCELLED our move. Shear panic mode. He said "their trucks were breaking down" etc and that there was nothing he could do until tomorrow. Having Derrick's number from the initial quote, I gave him a call to see if there was also anything he could do. He had absolutely no idea what was going on, and that all he could offer was an apology. I DO NOT RECOMMEND working with Aaron Bros. While Aaron Bros Moving could not figure out a solution for us, we hired Chicago Marathon Movers extremely last minute who were nothing but professional and courteous. Use them! read more

If I could give less then 1 star to this moving co I would. I told them that unable to get an elevator to move until 10 am. They showed up at 8:30 am. They broke an expensive mirror, another mirror that was inexpensive and also lost jewelry that was not expensive but still gone. I called Vince and he told me legally they are only liable to pay .30 cents a pound on anything they break. And not liable for any missing like jewelry. Then they sat in the truck for an hour before they started moving the furniture into the new apartment to drive the price up. I have used them before with no issues, but once you have a issue with them your on your own. So anyone who uses them beware. read more

Can't tell you about the company but I can tell you that because of the jerk who I spoke to on the phone scant moments ago I will NEVER know. News flash - if you are rude to people on the phone AND hang up on them, they likely will NOT ever become customers! read more

Aaron Bros are supposedly professional movers, but they are neither professional nor good at moving. I could not be more disappointed in my move with Aaron Bros. This was my first time hiring movers, rather than asking friends. My friends would have been more competent and efficient. They've never broken or even scratched my stuff. Unfortunately, this was not the case with the "professional" movers at Aaron Bros. I wasn't really hovering over the crew, so I'm sure I missed some things, but here is this list of things I did witness: 1. We will start with the big one. They cracked one of the wood pieces of my grandparents' old China cabinet. This could have been 100% avoidable, but they know nothing about weight distribution. They were extremely nonchalant about this happening. It wasn't THEIR family heirloom. Or maybe they are so desensitized from things like this happening so frequently. It also took over a week to even get ahold of someone to schedule a time to pick it up for repairs and another week to have it picked up. And they sent the same crew that cracked it to pick it up. Exactly who I wanted still touching my belongings. They took it to have it repaired at Superior Furniture for over 8 weeks. At one point, Vince (the supervisor) scheduled a drop off time to return the fixed piece, then canceled the next day telling me it was broken again and had to go back to Superior. I called Superior for details about this and found out that Vince is a blatant liar, and it was never ready to be returned to me. Vince is the guy you'll have to speak with on a daily basis when you need to file a damage claim. He will frequently lie to you. He will never call you back even though he always promises to. And sometimes, he'll just hang up on you when you're in the middle of asking a question. He's terrible. 2. They leaned a mirror against a wall and it started to slip. One man caught it with his foot while holding something else. Timing is everything. 3. One man thought some boxes, labeled fragile, were in the way so he piled them five-high to make room. They began to topple. *I* caught them. What if I wasn't there? (sidenote: I moved all my boxes myself, these guys were only in charge of moving furniture. I specifically did not want others moving my fragile items. I wonder why...) 4. Same man tried moving the same boxes he shouldn't have been touching and placed one on top of my sewing machine, which was sticking out of a box. I had to tell him that wasn't a good place to balance a box of fragile items. He was surprised. 5. They lost the pegs of my TV stand that hold the shelves up. This shelf is also not level anymore and the doors don't close completely. 6. One of the geniuses putting my bed frame back together couldn't figure out that the screw goes in the premade hole. So he just screwed it wherever he felt like, causing the wood to split and chip off. This was a horrible experience. They aren't any cheaper than the other movers in Chicago. The rates are all pretty much the same. If you like your stuff, choose someone else!! I wish I had. read more

I called in a minor panic as my clients had just moved to Chicago from Los Angeles and the contents of their entire home was in Storage. Erica was so helpful. She made sure that all of the logistics were covered, gave great options and a very reasonable price. I found out that Aaron Bros Moving System is a highly respected moving company. I'm so glad that I made the right choice! read more

This was the WORST moving experience I have ever had. First of all, I asked them three times to send me a confirmation email, which I finally received the day of the move. During my initial phone conversation with them, they said they would come at noon, which they changed to 1pm after I called to confirm (when I didn't receive a confirmation e-mail). Then at 1:30 the day of the move, I called them to see if they were on their way. Yes, they are on their way, but they will be another hour. 2.5 hours later, they showed up. And not only did they not accept a check, but I would have to pay for the move up front - before they moved anything to the truck. Then after one of the workers talked to their boss on the phone, they decided they didn't want to do the job....Perhaps they thought I would cancel my credit card payment? If you want your move to go smootly and want profession customer service, do not go with this company. Unfortunately, I had to give them at least one star...but they weren't even worth that. read more

My 2 movers (Sultan and John) were relocating an appliance for me from one property to another.. not only were they on time, they were 15 minutes early and waiting on me to get there. The move was done inside of the estimated time window and I was satisfied with the service I received. Will recommend to friends. read more

Aaron Brothers moved us Saturday morning and I have nothing but great things to say about them. The yelp reviews were a bit hit or miss, but they had the best prices so we thought we would give them a chance. The team worked extremely quickly but with great care and were extremely polite and courteous to us. Finished faster than they estimated and everything was in perfect condition by the end. It was def not an easy move. We had 3 flights of narrow horrible stairs to move down and 2 treacherous flights moving into our new place. It was a real pain in the butt - but these guys were fast and positive about everything. If youre thinking of moving, give them a chance. I got estimates from almost every moving companies in Chicago, these guys have the best rates and they did an excellent job as well. read more

Surprised by all the poor reviews. Aaron Bros. did a great job with my move. It was just a 1 BR apt. move, but they were less expensive than most others on their estimates. Communication with Derrick was good leading up to moving day. Sultan, Glenn and Alonzo (sorry if I forgot one of their names already) arrived a little ahead of schedule on the morning of Sunday, Aug. 30th, but better early than late. I had to drop things off at both a storage unit and my new apartment, and they were quick to wrap the furniture and load the truck in order for an efficient unload at the storage unit. Once at the new apartment, they were even faster at unloading. Never saw them careless with any boxes or furniture either. They finished the move in the cheaper half of the time and cost estimate. I would recommend Aaron Bros. to my friends, as my two old roommates did for me. read more

I purposely downloaded Yelp just to make this review. Stay. Away. From. This. Company. Aaron Bros canceled my reservation the day before my move without ever talking to me or emailing me. The only reason I found out was because I e-mailed them to make sure everything was good to go the day before my scheduled move and quickly found out that no, everything was not good to go. One person stated they called my cell phone multiple times before they finally got a hold of a woman who said moving services were no longer needed, so they canceled my reservation. I'm not a woman and there's this nifty thing called 'call history' that shows all incoming and outgoing calls. I verified my cell number with them. Aaron Bros *never* called me. A second person I talked to said that a woman called Aaron Bros on my behalf and canceled over the phone (Wait.. so now I'm being told that someone called Aaron Bros on my behalf?!).. I was adamant that nobody would've canceled and that this had to be a mistake. The guy I talked to suggested it maybe could've been a 'spurned ex girlfriend' (because that's super professional). Either way, I've gotten two different stories - both of which are blatantly false. Besides, I've been single and on Tinder for years and don't even have an ex-girlfriend to spurn. Even if someone did call on my behalf, present themselves as me, and managed to somehow verify alllllll my moving details in order to cancel, you would think any reputable moving company would send an e-mail confirming the cancellation so there's a paper trail to cover themselves, but not Aaron Bros! And of course the guy I spoke to couldn't give me the name of this mysterious woman who (supposedly) called in to cancel my reservation. Think about how idiotic and literally unbelievable that sounds - 'Yep, we're showing that some woman called in to cancel your move, but uh, we don't know who it was.' As a result of their incompetence, I was left scrambling to find another moving company the day before I needed to move on the last day of July, which is undoubtedly one of the busiest moving days of the year. From the bottom of my grateful heart, thank you Aaron Bros! Also, I'm sorta sorry for saying bad words in the e-mail I sent you guys, because that wasn't cool. But you know what else isn't cool? Thinking you have all your ducks in a row for a smooth move before realizing you're dealing with a pretty terrible moving company. So that's my experience. Hopefully yours is better. And you know what? It probably will be.. if you steer clear of Aaron Bros and go with any of the other moving companies in the area, such as: 2 Guys And a Van - (312) 857-4897 Sam's Moving and Delivery - (847) 278-2260 Windy City Movers - (773) 275-4100 Coffey Bros Moving - (773) 628-7798 New City Moving - (773) 489-0600 Or really any random company off Craigslist. Or if you're really in a pinch (let's say your reservation was suddenly canceled.. lol), I'd highly recommend the Dolly app. It was literally half the price of what I was quoted from Aaron Bros before, you know, they inexplicably canceled my reservation. (Side note: I waited a few days before posting this review, just to see if Aaron Bros would be like, 'Dude. We're sorry. Clearly there was a miscommunication somewhere along the line and we dropped the ball on this.' But nope. Based on how their social media team has responded to other complaints on their Facebook page, I'm sure we can all look forward to their canned response). Unfortunately, zero stars isn't an option on Yelp, so I give Aaron Bros one star. Which I guess is the equivalent of a participation trophy. read more

Aaron Brother's has been a great referral partner for our clients. We have never had anyone dissatisfied and appreciate their hands on, consultative approach to something as seemingly simple as moving. Use and you won't be disappointed. . read more

I used Aaron Bros and the movers were fine for the most part, but they took apart a grandfather's clock, did not put it back together after the move, and then lost the key! They found the key 9 days later, did not apologize or send someone to put the clock back together. I still have the weights and pendulum on my floor and I had to drive over to their location and pick up my key because they were going to put it in the mail. I called and asked when they would come put my clock back together. The "manager" said he did not know and to call back after the holidays. This was the worst customer service I had ever experienced and I would never refer them to anyone I know for moving services. read more

Read all of the reviews and you will see that I am not the only customer to be left hanging on moving day! They are unreliable and their customer service is very poor. Save some stress and money, use another mover. My experience: Booked them and made sure they know about the time restrictions for the buildings I was moving in and out of. Was assured this was no problem. Day before move - they called to confirm. I reiterated restrictions and was told again they would be there and no problem. Day of move - They were a little late so I called for ETA - was told they would be there in 2-3 hours. WHAT?!!!! Dispatcher said I had not told him of the restrictions the day before, but then said that he must have misunderstood. Really? Man who claimed he is the owner told me "Moving is no an exact science", the morning moves were larger than they thought, there was nothing they could do. What about the fees I would lose if I had to reschedule or if they were late? "We will not be covering any fees" Started calling other movers in a complete panic....and found one (who was awesome!) Called to let them know I would no longer be needing their services, I had found an alternative. Owner's response "Ok, sorry we could not help you today." I think the owner's closing statemet says it all - they do not give a fig if they lose business....so give your's to a moving company that does care. read more

They didn't show up and cancelled my 12-3pm move at 2:30pm. This was after multiple conversations with my rep Katie who confirmed my move was booked. I scrambled to find another moving company- marathon movers (thank god) then tried to schedule a call with Katie to talk things out (mistakes happen). She sent me one email saying she was sorry but then didn't call me back. read more

Terrible! Really terrible. They showed up and an hour and a half late - and my move was at 8:30 in the morning so I was the first of the day. This made me miss my elevator time at my new building. All my stuff was in the truck and we had to sit there for between 45-1hour because the building couldn't give us the elevator, as my time had been missed. Unbelievably, they then wanted me to pay for the time we sat around waiting to get in! When I spoke to the manager on the phone and told him the situation, he screamed at me and kept threatening to call the police. This was a completely ridiculous response. It was them that was late and their fault we had to wait to wait and could not get into the new building. The movers were also terrible. One guy actually seemed to work. Another just stood by the truck and didn't do much and the third pretended he got hurt halfway through the move and sat in the hallway. The point was to rack up as much time as possible. Ultimately, for a small 1 bedroom move where everything was pre packed in boxes for them and my new building is less than 1 mile away, they charged me $485 dollars. These guys are completely unprofessional and are just looking to make as much money from clients as possible with minimal work and effort. DO NOT USE. read more

I would rather advise to look into better services than this one due to lack of professionalism and courtesy. They won't guarantee consistent quality of services or proper management (from some time to time, it seems like they are providing okay services, but it is not reliable), even if it is very quick and easy to schedule a time for moving in the beginning. There are a plenty of other options available out there, and this is definitely not the best one. If you try to file a complaint and follow up with customer service (because they will never contact you for follow-up), they would blame issues on you than making amends, ignore your attempts to reach out to them, or threat to call police on you for bothering them. Again, there are better options out there with more affordable prices, better quality of services, and customer assistance. Be ware! read more

This company pulled through for us last minute! Our original movers we had booked backed out at 4pm after saying all day they were just running late when they were supposed to have arrived at 8am earlier that day. By 4:30 we were in contact with a man named Vince and were set up for 8:30 the next morning on July first which is almost unheard of in the city. They worked efficiently and were very nice! read more

This rating has been well overdue. We have used Aaron Brothers for moving twice now from the Lakeshore area to the Wicker Park area and from the Wicker Park area to Logan Square. We have have very to few issues with them at all. I would recommend using them anytime. read more

if i could give this moving company - ********************************* stars, i would! I used the several years ago (before they even had yelp) but now that i can save people from an awful experience, there are so many quality moving companies out there (Golan's is my favorite). do yourself a favor and go elsewhere! These men not only ripped us off but when i tried contacting the office, they hung up on me. if you read the other reviews, I see a pattern here. Thank God for reviews. read more

Great experience with Aaron Brothers. I called the day before to ask if they could move my 5 by 10 storage unit to my Hyde Park apartment, which they could. Erica at the office provides great customer service and was straightforward about all prices. Sultan, John, and Nelson were on time and efficient. The whole move was under two hours, and the price very reasonable for the quality of work! Great service and good price-- I'll be sure to recommend! read more

I hired Aaron Bros. for a last minute job to move a very large entertainment unit out of one of my rental apartments. They were able to accommodate the quick turnaround for the move. The movers were extremely careful with the unit which I definitely appreciated. They used shrink-wrap to ensure the unit wouldn't get damaged and took care in moving this massive piece of furniture. Because of the quick notice on my end for the unit to be moved, they were able to store the unit at their facility while I determined its final destination. The office staff also kept me in the loop in regards to arrival time and the status of the move - a huge plus with my busy schedule. I was extremely pleased with their service and would highly recommend them. read more

Great experience from the initial call to the last piece of furniture. Very professional, friendly and efficient. I would definitely recommend them to anyone without concern. read more

Had to hire these guys in an emergency same-day move. Great choice! They showed up and immediately started moving everything very quickly. Moved from a 3rd floor apartment, with several large pieces, in about an hour and a half and then moving into the first floor in about 45 minutes. Very please with service. They wrapped all items very securely so no damage was done to anything. Sultan, Fonder, and Westbrook all did a great job! Definitely recommend for your next move! read more

Don't Set yourself up for a FAIL! I wish I could leave them a negative star. Aaron's is the all time worst experience with any place of "business". Vince thinks he can say or do whatever he wants to people without regard to the fact that u are spending money. He is rude and unreasonable. The movers handled my property carelessly and later packed it in the unit without concern of damaging my items fragile or not. (See pics) I foolishly took the advice of the "professionals" assigned to my move, who suggested the size of my storage and assured me based on the items in the truck they would fit. Well they didn't! they pushed and shoved my belongings in the units like trash! When I complained to Vince the manager, he refused to unpack the storage and repack in a larger storage. He flat out refused to work with me to reconcile my concerns. I spent a ridiculous amount of money with them on this day and Vince stated they were not responsible, and "wasn't gonna do nothing" his words. So we are here!!!!! I STRONGLY SUGGEST AGAINST USING THEM EVER! Horrible read more

Aaron Bros Moving System - Movers Near Me - Chicago, Illinois

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Worst. Move. Ever. It was easier moving from Dallas to Chicago than it was moving the mile that Aaron Brothers moved me. Booking was super simple and I thought I was good to go until the morning of my move. 30 mins before the scheduled start, I got a call telling me they would not be able to move me because someone called in sick. After an hour or so, they called back telling me they would be there in 45 mins. 2 hours later- still no one. I figured that would be the worst of it. Nope. The movers were the slowest I have ever witnessed. Didn't bring any tools to break down my furniture. Put my bed into the back of their truck completely assembled after taking it down my stairs and hitting every wall on the way out. After confirming with the man I scheduled with that they were bringing wardrobe boxes, they showed up with none. I had to drive to Uhaul to buy wardrobe boxes to pack up my closet. Once we got to my new building the movers still took 2.5 hours to unpack a one bedroom. They did go across the street to the hardware store to get tools to unassemble my bed. Kudos. Oh wait, but then after they left I went upstairs to the bedroom to see that not only did they fail to put the bed back together, but they also broke the frame. Stay away from this company. Pictured: bed frame being loaded fully assembled after arguing with the movers to take it apart. read more