Responsive to inquiry, fast appointment setting, on time, reasonable price, work done right.read more

I have been in construction for 42 Yrs. I usually do not come on YELP to make comments as most have…read morenothing better to do but complain. So, not only with Bills Plumbing, but I will also be yelping about many of the other companies I have found on YELP. These companies show 5 stars but do not seem to offer the service or return calls. After living in Tucson for 2.5 Yrs now, I am sick and tired of being treated like this by these so called "Professional" contractors and vendors. So, I felt I had to warn potential clients of what I am finding not only with Bills Plumbing, but other unprofessional contractors and Vendors that do not want to work or care about it. I have interviewed over 10 plumbing companies with no reply, just promises, then I never hear from them. Same with Cabinet companies, drywallers, stucco companies etc. It is just mind boggling and I hear it is an issue here in Tucson. When I reached out to Bills via phone calls, and followed up with additional phone calls, never did I received a response. Also, what is is with the contractors and vendors the do not have an outgoing message to see if you are reaching the write company or not. VERY unprofessional. I want to know who I am calling. God forbid that they answer the phone with their business name. Just hello! I always ask, is this so and so company? I have a three-time rule now, you ignore me then I am moving on as it is obvious you do not need business or a job. At least let a potential client know upfront, you are either too busy or not interested then provide excuses and lies you cannot meet up too. When I had my showroom in CA, customer service was performed to all our clients, hence why were slammed due to our response. Never EVER leave a client or potential client hanging. It is rude, disrespectful, and extremely unprofessional. I told my employees ALWAYS return a call and never lie to the clients. It is harder to remember lies than the truth. Sadly, this new generation does not understand this concept or of customer service skills or professionalism. Hell, they do not even know how to sign their name in cursive. Very sad.

I went with Plumber of Tucson for 2 reasons. 1. They installed the original whole house filter,…read moreand I really liked their work. 2. They sent out a Technician, Joe, and I must say this young man has a great attitude and is an excellent professional plumber. He explained in detail everything he was going to do. He also told me that the model I have is no longer used; a different system takes its place, and it eliminates the need to change filters every 6 months. The price that he gave me for an estimate was also the final price to the penny. I would highly recommend Plumber of Tucson for any plumbing work.

Unfortunately I cannot give this company 0 stars. I scheduled an appointment with them for today…read morebetween 10 am and 2 pm. I cleared my schedule and got the day off from work to be home to address a leaky shower and drain issue and nobody showed up. I called them and they said they had an error in their system and don't see my appointment there. Extremely unreliable and frustrating. Sadly I cannot recommend this business!

Robert Lewis showed up on time, worked by himself, removed the old water heater, put the new one…read morein, did all the necessary plumbing to get us up and running and had the job done in less than 90 minutes. I asked him a question in the middle of this and he said he would gladly answer any and all questions I had, but after the heater was up and running. He was a professional craftsman with a pleasant attitude. I would highly recommend this company!

We had this company install two water heaters for us recently. Their price was very competitive and…read morewe had no problem with the installation. Unfortunately, once the water heaters were installed, the technician did not open the tap and run water on a bathtub or other unfiltered tap so many of our fixtures were clogged with sediment that was dislodged from the water being turned off. After saying they would call a plumber to deal with the issue, they declined to do so. Very disappointing.

Work in progress. Gabriel and Anthony are so pleasant to work with. Six toilets in one day!…read moreAmazing! Very accommodating coordinating with our tenant. Especially since I am organizing this work from four hours away, which only adds super stress to the entire situation. Great sense of humor really helps. Thank you so much.

Aaron has been my go-to plumber for 6+ years, for everything from small repairs to a complete…read morerepipe of my house. He does an absolutely fantastic job, and with the best prices I've found. He's a great problem solver, and he always does an even better and more thorough job than you even asked for. He also shows up quickly (including on weekends) without charging an arm and a leg, and always arrives when he says he will. And the other wonderful thing about Aaron is how well he explains things--with no hint of talking down to you. I never call anyone else!

We have used Silverado several times over the years for various plumbing projects that come up in…read moreour old house. This time my wife was convinced we needed a new hot water heater and we had some other minor leaky faucets and such that needed attention. So, I called and set up an appointment for the other day. There was a minor mix-up in the dispatch office on the morning of and the wrong guy with the wrong truck with the wrong orders showed up on time (that was nice). Several excited calls followed and then David showed at about 10 a.m. in the right truck with the right tools and the right parts to do the work. Removal and installation of the new tank went quickly as did the other plumbing issues. The point is, Silverado came through and took care of us while David was always friendly and polite. He worked quickly and expertly finishing everything it what seemed to be a short amount of time. Everything was cleaned up and it all works great now. Rates were reasonable for this market and cost of living for the new tank plus labor and few misc. parts. Highly recommend Silverado for your plumbing jobs.

Silverado has been our go to Plumbing company for the past decade or more. Great Pricing, Excellent…read morecustomer service, and available anytime we need them.

Had a nice interaction with the handyman, Kelly. Unfortunately they could not fix my problem due to…read morea unique lock design by the manufacturer. They charge a 2 hour minimum per visit but because they couldn't help me were kind enough to only charge 1 hour. I appreciated that gesture and will consider Response Crew in the future.

My door was broken a while back. I was moving out of my apartment and needed the door fixed. I got…read morea quote, and they were at my place a few days later. It was like it never happened. They even matched the paint, outside and inside the frame. I had gotten a quote somewhere else that told me the whole frame and door had to be replaced. With RC I got an easier solution and a faster fix for a lot less money. Hopefully it never happens again, but if my door gets broken open I know who to call.

George did an excellent job. arrive quickly. replaced the part. adjusted the water pressure…read more cleaned up great. would rate him a 10.. hope I did this right for the contest.

Marc was great! Service was requested and he came promptly the next day to assist. Quality of the…read morework was very good and timely. Cleaned up area, and offered to haul away old materials. Would definitely recommend if needing plumbing services.

Stuart was early to the appointment and very helpful. He communicated our options and solved the…read moreissue in a very short time. Will definitely use Cummings again in the future!

A Cummings Plumbing plumber who came to our house talked me into accepting a program that would…read moreoffer a discount for future services. Later I realized that accepting this offer means you will be receiving approximately $30 monthly bill from them for THREE YEARS, with an additional $175 penalty charged for stopping the program, plus being charged for any discounts accrued by you during the life of the plan. Accepting this program from Cummings was an enormous mistake, and choosing this company in the first place was an even bigger mistake.

FAST, GOOD & FAIR and mine was a small job which is hard to…read moreget done. What more can I say ????

Bear and Bob came out right on time. Replaced hard to get at water heater, carefully and…read moreefficiently. Left everything spotless. Checked and extended vent pipe on roof. Couldn't recommend more highly. They are the best!

Prickly Pear Plumbing company, James, and Arron, went out of their way to help me when my water…read moreheater was malfunctioning!. (No Hot Water) They arrived to assess why the pilot light wasn't on and determined that the Thermopile assembly had failed! Because of their thoroughness, they discovered that it was still under warranty and supplied me the phone number to Rheem so that I could call and get the part shipped to me for repair. Once the part came in, they were able to repair it!! They didn't feel safe for me with the way the venting flow was for gas to the water heater so, while here, they replaced that at no cost! Kind, knowledgeable, professional, great price, on time and liked my pups! They did a great job and I would highly recommend them!!

From the owner: At Prickly Pear Plumbing LLC, we combine skilled craftsmanship with honest, down-to-earth service…read morethat you can trust. Locally owned and operated, we take pride in offering both residential and commercial plumbing and drain cleaning services across Tucson and surrounding areas. What sets us apart is our commitment to quality work, fair pricing, and clear communication—no upsells, just straightforward solutions. We also proudly offer free estimates and discounts for seniors, military, and teachers. When you call Prickly Pear, you're not just another job—you’re part of the community we care for.