Louis and his crew showed up on a saturday in the rain, and replaced a large amount of my sewer…read morepipe and did some work inside my rental house. The entire time , they were able to work around my tenant and keep everything flowing! Every one of the men that worked on my property we're friendly and professional. They did not quit working until the job was done. Price was extremely fair.Considering the amount of time they spent. I read some reviews that their costs were high , my answer to those reviews is go ahead and try that yourself. One last thing, Service Line Warrentees. That the city of Tucson promotes is a scam! Don't buy it!!

Couldn't get a straight answer and quote all the tech wanted to do was upsell for added service. I…read morecalled first thing in the morning said the tech was on the way but didn't show for 4 hours later

If you are looking for an honest, reputable, reliable, family owned and operated plumbing service-…read moreYOU FOUND IT!l Little long review, but they deserve an honest and in depth one. Joe, Tanya and John are truly the best and take real pride in their operations. I live in a 1953 home. I had just spent $20k with Rooter Ranger to repipe under the home, yard and reconnect to the sewer (11/2025). My bathroom sink still wouldn't drain. I called RR back out. RR snaked it and "jetted" it and still couldn't clear it, drained but slow. I called them back and turns out this national company went out of business. Crushed doesn't begin to describe it. I spent a small fortune, for me at least, on this and they were out of business. We were using a bowl in the sink and the smell was unpleasant. I began looking online and found My Plumber. They had excellent reviews. I called and they were available immediately to help. John came on time, he was kind and professional. I told him that it was previously snaked with no luck. I told him I didn't want to have to pay for it again because it didn't work. He assured me that he needed to check and if that was the case, it would be credited to new work. Wouldn't you know, John CLEARED IT! It was an old black cap that had perfectly gotten stuck in the pipe. I was so grateful and emotional because I assumed this was going to be another costly bill. He did tell me that the hookup to the pipe was corroding, under the sink. I should replace it before it gave out and caused a larger problem. I said yes, good idea. He did warn me that if they couldn't remove it-because of the age and corrosion-we may need to go behind the wall. I understood. Today owners Joe and Tanya came to take camera footage and replace the corroded hookup under the bathroom sink. Joe was able to get it off and replaced without issue. Another win for my wallet. Tanya showed me the video of the gunk and build up in the pipe and suggested to hydrojet it. I did ask how long the buildup looked like it had been there since I was told by RR they had jetted it. This was years and years of build up, RR did not jet it-should have known. It was black and stinky. After they jetted it, the water quickly swirled right down the drain. I was shocked and so happy. I did ask if repiping was something I needed to worry or prepare for. Joe and Tanya said no, not at this time. There was very little cast iron that came out, I should be good for a long while. Pipes were in better shape than we thought. They packed up, cleaned up and let me know if I had any concerns or if it for some reason the drain got clogged, to reach out and they would take care of it. Sigh of relief. These are highly trained and educated plumbers, with a family business that will be around for a long time. They truly care about their work and customers. I would recommend My Plumber to my family, friends and complete strangers. Thank you again to Joe, Tanya and John! Your thoroughness, knowledge and integrity saved me money and gave me peace of mind.

I wanted to post this review first by giving a major shout out and a huge thank you to Jacob. I had…read morea few plumbing issues that were occurring at my newly purchased home. I went through home warranty, so I was a little skeptical at first since I have had bad experiences in the past. Jacob showed up and started handling business quickly. Very professional, courteous, mindful, and very cautious while working. Some of my repairs were pretty straight forward, but the seized valve required a lot of work. I was very appreciative of how Jacob minimized the amount of wall that needed to be cut and placed back so that I can take care of the work for patching. Jacob was also very knowledgeable and kept me very well informed as the work did take some planning overtime. I had a great experience considering the work that needed to be completed. I would highly recommend My Plumber to anyone based on my experience.

I have seen more of them running around town. My experience is they do not care or comply with…read moreArizona Sate Law at all, they have been fined by the ROC but that does not stop them. In my case they refused to get a legal permit with Pima county they made m do it. Very unethical business and practices be very careful if you hire them they also love to get water redemption companies involved I think they get a cut. Be careful

The company scammed my wife and I. Guaranteed to repair a leaking pipe. Broke my wall, replaced…read morethree wrong water pipes, nothing to do with the necessary repairs. Used broken debris to fill the wall. House covered in concrete dust. Refused to properly repair broken pipe at cost originally quoted. Harassed us for two months. Put a lien on my home. Had three other plumbing company's and plumbing fabricators tell us they have had their licenses revoked multiple times. No idea how they are still in business. Will post pictures if interested.

DrainMasters was very easy to work with. Andrew was prompt, professional and very helpful!read more

Our pipes were all corroded and broken and Zack came out for several days to dig out the broken…read morepipe from underneath the house so that we could place a new pipe under the house. Very hard work but Zack finished the job! Very good and hard worker!

I offer the highest praise for Drain Medics. If you have drain or sewer pipe issues, you will…read morelikely seek multiple opinions, inspections, and bids. You owe it to yourself to allow Drain Medics to investigate your problem and offer a solution. From our first meeting, Austin Sanchez inspired my confidence that he understood what was wrong and how to correct it. All of his employees will impress you with their hard work, and how they make all of their decisions based on what is the right thing to do. You can even see it in how they take care of their equipment. Their pricing is competitive, and they completed a difficult job in the time they had estimated. I will not call anyone but Drain Medics if I have any drain or sewer problems in the future. Neil Hammond.

Our toilets started raising up and not flushing. We had a man come over and clear the vent, which…read moreseemed to solve the problem. But then it returned. Meanwhile our drains had always been sort of slow I called Drain Medics to just look down the vent pipe to see if it had really been properly cleared. They have a visual tube to stick down pipes and see what's going on. I thought the vent pipe may not have been fully unclogged. But when Austin arrived he immediately spotted something on the front yard that changed everything. A wet patch right under our window was in fact leaking sewage. With poopoo and all! When he put the visual tube in that big drain pipe we saw the entire inside of a very corroded old cast iron pipe going all the way out some 30 feet. Austin said this rough corrosion would catch T-paper and plug it up. Then in a day or two they'd melt, but then in a few days it'd do the same thing again. Austin told us most plumbers would replace the drain pipe. That would dig up our lovely natural lawn, take several days, and would be pricey. He could do a coring out of the inner corrosion of our pipe and then coat that with a strong epoxy resin which would fix the problem. It's guaranteed for 25 years at about 3/4 the pipe-replacement price,would also save our front yard from destruction, and take only a day. We accepted. Upon further research, I found they were indeed representing the situation correctly and their prices were very reasonable. And moreover they among the few plumbers uniquely qualified to do such repair and at such a price, as this was their specialty. They showed up and did the work brilliantly. I've watched people work and have some experience in the field, and they were top notch. Everything went without a hitch. Again, I cannot praise their professionalism, friendliness, and efficacy enough. Well, a few days have passed. The drains drain faster. The toilets flush better. A job I feel really good about. I consider it among the best investments in our little old casita that we've made.

If I could give this company 10stars I ABSOLUTELY WOULD. Daniel and his team came out to my house…read moreand Found out why me and my family have been dealing with illness for over a year and a half. KMS REALTY has neglected our repeated requests for assistance with our plumbing needs for so long and Agile plumbing came out and not only found the problem but REALLLLY found the problem. Daniel himself crawled under my house and found sludge and stagnant water from a leak that's been there for over a year. I have begged and begged the city and the property management company for help and now thanks to Agile plumbing KMS will have no choice but to fix this issue. agile plumbings team is renowned at what they do, they are knowledgeable, professional, friendly and happy to help. Daniel, me and my family are so grateful to you. And we look forward to being continued customers of yours no matter where we live. Thank you for everything.

I trust Michael from agile plumbing ! Friendly , fair , & professional. He knows plumbing all…read moretypes. Costco uses him also. Met him originally from warranty program. When needed went back directly to him. Like all service pros trusting your professional is important.

We had these guys come out to look at our shower, we have no hot water. They charged us $150 to…read morecome out. They told us it could be a cartridge and would involve going thru drywall. They were to research it and get back to us. I sent them the model and maker, no response. we found it on you tube and ordered part ourselves and installed it. lesson learned. Will not bother with them again!

Don't recommend using them again. They charge for materials not used…read more They don't put their estimate in writing. Then they have all kinds to excuses to overbill you.

No show, no calls nothing from them. Checked out company on…read morebbb and other places, only fair reviews maybe 2 out of 5

Fix leaky shower valve. Ended up needing a 125.00 shower valve. Charged 700.00 ! Told me he had…read morea masters when I asked why so much money! Do NOT recommend!