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AAP Home Services

4.1 (148 reviews)
Closed 7:00 am - 7:00 pm

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In addition the lid had not been properly placed back on so there was considerable dirt leak into the tank.
Damien R.

Let me start by saying that AAP DID attempt to help us find a septic emptying company last weekend over fourth of July, but didn't have any luck. I rated them a 2 star instead of a 1 star because at no point in time did they directly lie to me, and the plumbing services they recommended weren't a bad idea. For some background I have a home we purchased 4 years ago that was built in 1981 and has septic. For the last 4 years our septic has functioned flawlessly until this last 4th of July weekend where it backed up completely into our lower bathroom. We had a pool overflow into the leach field and a water spigot spring a leak right over my septic main line at the same time. I explained to the plumber when they came out Monday what had happened and they recommended an empty service and inspection. The quote was initially $675 which was dropped after I told them it was WAY more than we planned on paying for a septic empty. The septic guys came back and said $250 and the plumber held fast at $375 for inspection due to my small 6" risers. I asked if for $625 I was getting a guarantee minus any major issues that my drains would work and they said yes. After the septic pump was finished the AAP team determined they could not do the original job without digging the caps up and inspecting the tanks. They dug up both sides and determined the baffles were not properly installed, although they had been functioning as is for years and years without issue. They then tested the leach line to make sure it was working properly and it was. So they went to work on the main line. They snaked the line which drained it and ran the camera up there. To me it looked like a crushed pipe which would make sense due to the water leak at the foundation adding weight to the dirt. They told me it was a grease backup and that I needed hydrojetting. The plumber went back to call in for a quote on repairs and came back with an estimate of $625 and $675 for basic hydrojetting. At the time I had no idea what this would or should cost. It was 9pm at night. The highest quote was $4895 to install 2 new 24" risers, add a main line clean out port, to hydrojett the main line, to fix the 2 incorrect t baffles at the entrance and exit to the septic tank, and a chemical treatment of the tank. I immediately researched parts costs while the guys were there and it was about $200 in parts. The hydrojetting machine is not free and obviously should have a little premium on it. However the work would be completed that night, so truth be told it was about a $4500 labor quote for 3-4 hours work. Maybe less, the T baffles are right at the top of the septic tank and the lids were already exposed. The main line was 18" down so it was a little more digging. I thought the quote was personally outrageous. 7 days later this Sunday my septic clogs again and once again we have to call a plumber. My wife calls the original company AAP and I speak with the owner Anthony who explains to me that he didn't get 17 trucks trying to take advantage of people and that he would send his guy back out today to inspect what is going on for free. I am super pissed about the quote and he tells me I have a major leak in my system if my septic filled up in a week. A septic is supposed to fill back up in about a week. Research it, that is typical and there is no leak because I have already tested at the water main meter at the street. Then he tells me it is probably my leach lines then (a $5000 repair on top of the $4895 already quoted by the way) and I respond we ran a leach test with the hose for 30 minutes and it passed. So he then says all I can do is send my guy out and find out what is wrong. So 3 hours later his tech Josh shows up and we show him the toilet. Since there is no main line cleanout he tells me he cannot inspect the line without removing the toilet and then placing it back on. I tell him to go call his boss as he said the inspection was free. They were already here and already knew there was no access so why tell me it is free if it isn't? I literally walked to my garage, got a crescent wrench and some pliers, walked back into my lower bathroom and had the toilet off when he got off the phone with his boss. He then said OK yeah my boss says $165 to pull the toilet. OK so my free inspection was now already $165 for 2 minutes work. Awesome! So the tech places the camera line down the main through the toilet and hits a block and because of the water we can't see anything. So he tells me the grease in the line probably broke free and clogged the t baffle and assures me the issue is at the t baffle. He can snake it for me, but it is $98. lol great free service that so far would have cost me another $265 for 15 minutes work. I dig up the septic and same issue as day 1. I fixed it with the hose for free. I still believe a crushed pipe to be the issue. I will be digging it up at the foundation myself. If you choose AAP, be prepared to finance the repairs.

Diane B.

I was in need of someone to install a new faucet. Called all round to several places in my immediate area for quotes. Was very very happy with AAP and there quote. Caesar the tech was great with coming on time and installing my new faucet within an hour. The company had no problems installing a faucet I myself had purchased, no job was too small and the price was outstanding. Caesar made sure he cleaned up when he was done, he was very professional. I would definitely call them back if more plumbing issues are needed.

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8 years ago

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6 years ago

I believe this company is overpriced and recommended unnecessary parts and labor. Would not use again.

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6 years ago

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8 years ago

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7 years ago

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9 years ago

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6 years ago

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7 years ago

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10 years ago

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14 years ago

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6 years ago

Great company! Fast response time! We had a leak. They came out on very short notice and were able to resolve our issue.

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14 years ago

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11 years ago

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11 years ago

Very fast and affordable. Anthony was very helpful, would definitely recommend and will use again

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Anthony P.

Glad to be of service - Thank You

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10 years ago

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Anthony P.

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10 years ago

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11 years ago

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9 years ago

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11 years ago

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9 years ago

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11 years ago

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9 years ago

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8 years ago

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11 years ago

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7 years ago

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Review Highlights - AAP Home Services

Carlos and Jacob were on time, professional,friendly,informative and did a fantastic job repairing my gas leak.

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AAP Home Services - plumbing - Updated May 2026

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