I had my car towed to their shop on a Saturday, they were already closed. I went in first thing…read moreMonday morning at 8am to let them know what happened and give my keys. They were very friendly and reassured me no repairs would be done until the called me with info. They replaced the part. Which they called me about to get approval and they told me drive it about 100 miles and if the light did it come back on. I should be good to go. I called them yesterday to let them know no light yet. Everyone was friendly and very nice I would recommend this place!

I am very disappointed with my experience at AAMCO in Scottsdale. They kept my car for almost four…read moreweeks and charged me $3,000, but it still has the same issue I brought it in for. As a woman who doesn't know much about car repairs, I relied on them to explain the work and resolve the problem. Instead, I feel taken advantage of. After spending that much money and being without my car for nearly a month, I expected it to be fixed. I would like AAMCO to review the work they performed and refund me for the repair that did not resolve the issue.

I am very happy with the service I received here. I worked with Dan Johnson to get my alignment…read moredone and to have transmission mount installed. They made it easy to drop off had it finished when promised and didn't try to get me to do any unnecessary work. I will be going back to AAA for any maintenance needed in the future! I highly recommend them. Cindy C

We had our 2016 Dodge Journey towed to this place due to overheating…read more The cost to fix the overheating issue came to 1741.52. (see pics) As soon as we got home, the car overheated, and fluid came pouring out of the bottom and engine. We had to have it towed back, and was now informed that the it would have to be fixed again plus there would be added on charges to get a new head gasket, and have it sent to a machine shop. The second bill was now going to be 5132.59. So they charged us again for the first repair they messed up, and now charged a lot more for the 2nd repair which most likely caused the other components to fail from the 1st repair overheating. They should have honored the warranty from the 1st repair, as the overheating happened again. After getting the vehicle back home from the 2nd repair, the engine was Loud. Come to find out that the Exhaust Manifold was cracked. The car had no exhaust manifold issues when we had it towed there, so something happened while it was in their shop causing it to crack. They now said if we wanted to get it fixed, it would cost 1042.15. They broke it, but expect us to pay to fix it ?? Contacted Member Relations to file a formal complaint and request for re-imbursement, but have yet to hear back at all from Member relations, or the Auto repair place service advisor, Barry Blatman....Have made daily calls and keep getting told to expect a response back by email or phone, but nothing in over a week.

Unparalleled communication, customer service, and transparency. I'm pretty mechanically inclined,…read moreso I can knock out a lot of my own fixes, but I had the worst time for MONTHS trying to figure out an electrical problem with my older truck. It didn't even take these guys the entire day and had the problem fixed within hours. During the work, I was kept in constant contact with amazing detail on what had been done and what needed to be done next, along with potential costs to make sure I was comfortable with pricing and the task at hand. I was never left in the dark about anything or left guessing what had to be done. For how in-depth the work was, the value was more than reasonable, and I recommend anyone and everyone looking to get work done to check these guys out, I'm for sure telling everyone about them and taking all of my future mechanic needs to Mr. Mechanic!

I Love the energy this shop has! Everyone is so helpful, kind and upbeat. I came in with a few car…read moreissues, no appointment and they got me right in even though they had plenty to do. Instant help and desire to help. Bring your car here! Years and years of experience , they know what they're doing and they actually care!

These guys always take care of me. Jesse let me know what needed to be done in order of importance…read more I always feel safe after getting my car repaired. Yes, the prices are high, but what isn't? Car maintenance is important & I trust these guys.

As a first-time customer, I was disappointed with my experience. I scheduled an inspection and was…read moretold it would take about "half an hour." I understand that automotive work can sometimes take longer than expected, but after an hour and a half I had to ask for an update because no one had communicated the delay. I noticed on the front desk computer that I was entered into the system as a drop-off, even though I was waiting for my vehicle. I always wait during appointments, and if that impacts how service is prioritized, it should have been confirmed when scheduling. I also noticed there appeared to be either a misunderstanding or scheduling issue with another customer who had an appointment after mine, which raised concerns about how appointments were being managed. When I asked for an update on the timing, the response I received felt dismissive. The employee responded that "nothing is ever a half an hour, not here, not any shop." I understand that estimates can change and that inspections may take longer than expected, but my concern was not that it took longer--it was that I was given an estimate, waited significantly beyond that timeframe, and had to ask for an update myself. The employee told me he would check on the timing and get back to me, but I did not receive an update afterward. Instead, he returned to the office and continued working with vehicles. Another employee also said he would check on the status and where the first employee was at, but I did not receive an update from him either. A simple update or revised timeframe would have gone a long way. The inspection, which was quoted at approximately 30 minutes over the phone, ultimately took about two hours and cost around $100. The findings included recommended back strut replacement, brake fluid service, and a battery replacement, with an estimated total of around $1,760. They also identified a bent rim, but I did not appear to receive a quote for that item despite requesting one. I have no doubt that their technicians have the knowledge and skills to diagnose and repair vehicles, and that expertise has value. However, expertise does not replace the need for clear communication and respect for a customer's time. I was hoping for a shop that values the customer's time as much as their own. Given this experience, along with pricing that appears to be higher than other shops I have compared in the area, I am uncertain whether I will return for future service. I hope the shop improves its scheduling process and communication with customers when delays occur. ******* Edit in response to their Google review commentary: It's worthwhile to note the company response below essentially argues pricing (which was never contested as explained in my above review). The pricing was provided for other individual's knowledge of business pricing and a stated reason for hesitation in repeated business. There was no argument to the state of the car either-- it's at a shop as it needs repair. I went to one other business, not multiple as was stated in person and over the phone-- indicating a lack of clarity again with notation on client accounts more publicly-- and and was quoted half an hour of my time with no updated timeline despite two requests to one staff member as well as the owner, Jesse, who just walked away. The Argumentative and dismissive responses on the stated concerns in the severe lack of timing and communication are what have just ensured I do not return to this establishment and suggest others take a closer look at what shop they choose for the work on their vehicles.

This is the place! This repair shop is filled with some of the nicest humans I've ever met…read more I had to bring my car here after failing my emissions test. They were very knowledgeable and made sure I knew how the process of repairs worked and how much they would cost before hand. Sarah kept me in the loop during the process and was very pleasant to work with! When I picked up my car I swear they cleaned it and straightened out a bunch of papers I had left all around. And even left a little treat in the cup holder! If you need any repairs I highly recommend. I'm actually happy my car failed the emissions so I could find this gem!

A great variety of old cars and The staff was very formative and funny. Great way to spend some…read moretime in Glendale.

I came in for an oil change with my mom today. Jeff, the manager, was working the front desk and…read morewas able to fit us into their schedule. I only go to midas to service my car and it's been that way for years. This location has been my favorite so far! The techs always do a good job and I never feel like I'm being tricked into buying additional services. I love it here and always recommend this location to my friends and family.

Horrible, booked appointment at 10.30 am for my Santa Fe for wheel rotation for Thursday Aug 4th…read morethe front person refused to serve. Was extremely rude and ask me to cancel the appointment ...never had a such an experience before. Will never consider going to this outlet again in my life.

This shop KNOWS Mini Cooper maintenance and repair extremely well, and they are considerably…read morecheaper than the MINI dealer.

The best service ever! Highly and emphatically recommend this business. We have a BMW Z4 and a…read moreMini Cooper, both of them 'of a certain age' But these guys have helped us maintain both of them in the most personal and professional way!

Japanese Auto Motive has really helped me a lot with my car! What many mechanics have tried to fix…read morenumerous times they have gotten it done once. I really appreciate their service. Don is really great and seems to really care about customers. They definitely have a customer for life! The amount of care and willingness to work with you is above and beyond and I am extremely grateful. Keep up the great work!

3/12/2026 Brought my…read more1999 Nissan Frontier with 175k miles here and they took good care of it. The truck runs smooth now and you can tell they know what they're doing. Price was fair and they went above and beyond to make sure everything was right. Hard to find honest shops like this. DEFINITELY RECOMMEND!