From the outside looking in, this boutique is great. Very cute clothes and accessories! My lower…read morereview is due to their online presence/social media. Their website is very limited and has almost none of the selection that they have in store. Their social media is very confusing. I will walk by sometimes with my dog and see some cute outfits on display, so I'll go on their social media to take another peak. Their social media looks like someone forgot to log out of their personal account and are posting on the boutique's account by mistake. It doesn't reflect the cute outfits that they have in store-- definitely feels like a missed opportunity. So I recommend going into their store, but their online presence is very misleading.

I was searching web looking for clothes for my teenage grand daughter, i fell across heart and sole…read morein Boston's north end. the site was easy to read and especially easy to order from. I purchased the cutest outfits for my special girl and they were delivered the next day. i would recommend this site to everyone. It was a pleasure doing business with this store and after the virus lockdown is over I will definitely go there to purchase more beautiful clothes. thank you heart and sole Boston see you soon....

The cutest store in Boston! They had cookbooks, hosting gifts, clothing, perfume, plates, decor,…read moreetc. Truly something for everyone! A great place if you're looking for a gift. They have dressing rooms in the back too. The employee was friendly and welcoming but gave us our space to just look around. I ended up buying a plate which had cute lobsters on it. I recommend adding Shake the Tree to your Boston itinerary!

Warning - never again - spoke to rudely as unwanted customer (potential thief). Rating was for old…read moretimes sake, was my local goto shop for 8 yrs for gifts for staff, trainees, donations . . . something changed - sad - hope for better for future customers

I would not recommend this location. This was my first experience with Joseph A. Banks and it was…read morefor my wedding coming up in two weeks. In short, some of the sales persons are better and some are worse. I got stuck with a worse one, unfortunately. The prices seem to be fair, but really only if you are able to take advantage of the "Buy one get three free sales." I entered the store asking about tuxedos. I was shown a tuxedo that my fiancé liked and we purchased 3 of them (one for me and two for my groomsmen). I also picked out a suit of equal value given the buy 1 suit, get 3 free deal that was going on. I gave them the required measurements and I was advised that they would order the suits and we would then have to be fitted. I later called to follow-up and was told that they do not carry that suit in my size, a 46 long, which, as far as I understand, is not a weird size. I then went in for another look at tuxedos and was forced to pick one that was less desirable, and was subsequently cheaper, however, because I picked one of the free suits at equal price to the first tuxedos, I did not qualify for a price reduction. It appeared that they only had two types of tuxedos. Come to find out, while my future father-in-law was getting fitted at a Joseph A. Banks Tuxedo specialty store, that the location I was buying from had not sold me tuxedos, they sold me suits from their High-end line (That kind of look like tuxedos). My future father-in-law had the Tuxedo place look up my order, so that he could get a matching Tuxedo, however, they discovered that I was not buying tuxedos for my wedding. In retrospect, it feels like this location downtown did this simply to get a sale from me, a customer depending on their expertise. Since I purchased the suits, the location has instructed me several times that suits would be available for pick-up on certain days after they were tailored (over $200.00 additional in charges). Each time, I was told that the suits would be ready, they weren't. One of the "tuxedos" still doesn't fit one of my groomsmen, but they sent him home with it today anyway stating "I guess that's just how it fits" Clearly the prices are structured such that you would only purchase this quality of suits if you were able to get 3 more for "free."

Michelle saved the day for us! My husband was measured for a tux in CO and we were picking it up in…read moreBoston for a wedding in the city that evening. The guy who measured him in Colorado had no idea what he was doing so he when he tried it on in Boston it was totally wrong. Wedding at 5:30 and we picked it up at 1. Michelle at the store found a tux jacket and shirt that actually fit. She literally saved the day. She was so professional, helpful and hustled for us. Cheers to her as you never see this level of service anymore in retail (or anywhere!) So grateful for her!!!

Moda is North End Yoga's little store downstairs. They carry clothing for both men and women (I…read moresaw Lululemon and Hyde stuff), as well as mats, bags, straps, blocks, soap, incense and other accessories. There's a little courtyard out one window that just adds to the atmosphere. It's not a large space, but they fill it smartly with a nice variety. And the best part is that Boston yoga instructors get 15% off and those with monthly memberships to the studio get 10% off.

Before I get into this, I want to say that in the end, everyone looked fine, and no one really…read morenoticed any issues (since then, we have in photos) That said, I was looking for quality tuxedos for my wedding--for myself and my groomsmen--and I didn't want to go the mail-order box route. After searching around the city, my fiancée and I came across Cuffs & Collars. We had a brief meeting with one of the two brothers who run the shop, and afterward, we decided to go with them. The plan was simple: I'd collect the measurements from my groomsmen, who were scattered around the country, and the shop would handle the sizing, claiming the tuxedos were "custom from Italy." While technically rentals, I was told the tuxes were new, could be tailored to fit each guy, and Italian-made--exactly what they advertise. This is where things started to go downhill. Communication was difficult from the start, and out of everything involved in planning the wedding, the tuxedos turned out to be the most stressful part. I paid for half of them upfront. When I went to pick them up a while later, the jackets were correct--but the pants were completely wrong. They looked like basic suit pants, not the formal tuxedo style we had discussed. I immediately asked for them to be swapped out, as the wedding was getting close and I needed to ship everything to the groomsmen so they could tailor them as needed. Eventually, I received the "new" pants--only to realize they were the same pants with the strip of satin added. Worse, they were absurdly long--clearly designed for someone who is in the NBA. This required significant alterations. A few of the tuxedos were completely mismatched. Instead of using the measurements I provided, the shop had simply matched jacket sizes to corresponding pants sizes--ignoring the fact that everyone's build is different. When we asked for replacements due to these errors, we were charged full price again, despite the fact that the mistakes were theirs. It was during one of these exchanges that I discovered the tuxedos weren't made in Italy at all--they were made in China. I felt misled. I was sold on high-quality, Italian-made tuxedos, and that's not what we received. Ultimately, we made it work. The tailor we used did an ok job with what he had, and my wife said I looked great. But if you're considering using this shop, I'd strongly recommend double-checking exactly what you're getting--especially if you're being promised something "custom" or "Italian."

tough to fit but after multiple fittings the suit was perfect. The next suit was simply picking a…read morefabric and again fit perfectly.Joe s

The store itself has a great vibe with beautiful well-made Men's clothing and accessories. It's on…read morethe pricier side but that's to be expected for the Seaport Location. The staff on the other hand was a little painful. I was interested in purchasing a hat for my husband and asked if they had a new one outback (instead of the display) the cashier replied "we don't have any new ones, but I can get you one from outback" um ok, isn't that the same thing?? Then when I went to pay cash, she told me it had to be exact or else she couldn't take it. You don't take cash during the holiday season?? she didn't apologize or offer a potential solution (like try to find two fives from the staff, you know think outside of the box) I just left.

Just left the store and couldn't be more happier with not just my purchased items but just as…read moreimportant great service from Karla with a "K". Been a long time user of this brand and had to order online before they opened their store in Boston. I work in the hospitality industry and it's always refreshing to receive service in a professional way. Adam has been their since the beginning and the Filson team is always on point with their concern for the clients. I encourage everyone to check them out.

When you get 88%off a dress from the Last Act rack and it fits like a dream, it's not a deal but a…read moresteal!! For $35 I got an amazing glittery shiny sparkly prom dress for my prom theme birthday party! Went here emergency dress shopping 2 days before my birthday after having decided to have a theme party at the last minute and ordered some dresses online but not being sure if/how anything would fit, so wanted to have a backup just in case. We got there around 8:15 and they close at 9 so it was seriously a mad rush! I had to deploy the hubs to divide and conquer and browse the racks - which I have to say they definitely had a LOT of dresses, so no lack of choices! We both searched and picked up a few dresses. I tried them all on and finally selected the one dress which turns out the hubs had picked out - great find!! We were the last to checkout. They almost took all my stuff out of the dressing room while I was showing my dress to the hubs outside. I had to rescue all the clothes - whew! Anyway I got a fantastic deal - so pleased, fit me perfectly and I wore it for my birthday and got lots of compliments! Service was good. I used a store gift card and I still had money left to spare on it! We parked in a garage nearby using SpotHero., wasn't too expensive. Easy walk. I like Macy's and I'm glad this store is still around!

Was completely horrified walking around shopping at MACYS, when I noticed some young students with…read morebackpacks hiding behind counters and dodging maybe employees in the bed lining and cookware depts and noticing there were up to no good..... I walked pass them at least 5 young Males some with shorts. Running and before they left the downstairs dept I told a female employee (African American) long black hair, just hanging around not doing anything and asked her to call SECURITY and she looked at me like I had two heads and did NOT REACT OR MOVE.... Then those boys ran past and up the escalators and I told another employee who might have been Latina Told her to call SECURITY and she said that's not my department and laughed.! Frustrated with the lack of respect for MACYS I WENT UPSTAIRS AND ASKED FOR A MANAGER...I was directed to one in the Shoe Dept walking named REBECCA WHOM I EXPLAINED WHAT I NOTICED! She was sympathetic and said she will handle it. She asked me for my number if I wanted a follow up and gave it to her! I said if it was up to me those two uncaring employees should be FIRED! They just lacked the loyalty MACYS DESERVE! I hope that MANAGER REBECCA DOES THE PROPER OUTCOME! She was very concerned and understanding of my complaint! When employees do nothing to look out for the stores best interests then they should go elsewhere and not tarnish the reputation of MACYS! I'm am totally upset that two women and they are not young adults that did NOTHING AFTER I ASKED TO CALL SECURITY! Shame on those two uncaring employees! It happened around 3:15 pm 5/22