Telephone Jacks was a godsend to us. Our landline phones were kaput for almost two weeks. Our phone provider Verizon could not solve our landline phone problem. Joel checked every possibility that might cause the problem and replaced a defective telephone jack in our kitchen. He tested the new landline phones by calling our mobile phones after he tutored us on how to use our mobile phones. Joel has a great sense of humor. His experience with AT and T made him an ideal person for our situation read more

I called Joel to hardwire my new house with Cat6e cable. I wanted 5 rooms in a two story old house wired with two drops per room to the garage and he said no problem. He did tell me that he doesn't work with 6e, only Cat6 because its harder to run, which I was ok with. He quoted me by far the cheapest rate for the work of the others that I requested a quote from which was amazing. Joel was a super friendly guy and extremely professional. He told me that he retired from AT&T and is doing this to earn some extra income. He was also local. He spent two days wiring the house. There were a few odd routes here and there, and there were more outside runs than I would have preferred, but it worked out well. He also did leave a few holes in the walls that he forgot to fill in, left some tools and some small messes (drywall bits, dirt) that he forgot to clean up, but I didn't mind since they were easy to clean up. Also, not sure if this is common practice, but he used wall staples to attach the cable at places, which seems to be stressing the insulation. One of the rooms also only had one drop instead of the two that I asked for. 9 drops installed in 5 rooms for a total for $1,350 at $150 a drop for my house. Ultimately, everything tested great on my 2.5 Gbps network for a few days. However, after a week I only started getting 100 Mbps on one of the drops to my office. I called Joel and he told me that he would come run a new drop. On the day that he was to arrive, he was a no show. I finally got a hold of him that night and he told me he had contracted pneumonia which was a totally reasonable excuse! I reached out a few months later and he said that he was recovering and was planning on starting up again in the summer. I ultimately decided to see if I could fix the drop myself with the help of youtube and the tools he left behind. I found out that the issue was that he had nicked a wire at the termination at the patch panel he installed in the garage. Using the punch tool he left behind, I repunched the termination and got full speeds again. Overall a few minor mishaps, but the price was right and again, he's a great guy. I wouldn't hesitate to use Joel again. read more

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Joel seemed nice. Scheduled to put in cameras on my house and totally flaked no call nothing just left me high and dry. I called him and he said I have the flu. Usually when your sick you call into work. Very unprofessional Nobody's time is more important then anyone else. read more

The dude is a senior. I was out of options when I thought my landline covered was chipped through. So I went on yelp on my Apple Ipad and laptop went on yelp start dialing around businesses. The dude got experiences under his belt for AT&T loads of experiences being the fact he's a senior. So the trust between us was already solidify. 5 stars is not enough why? He went from San Jose to Me told me truthfully how to fixed it myself in 1 day. I got my landline and internet running better. Now i can use my tiny ass living room as a office for Day Trade my internet and landline is running again. Excellent customer service. If u guys wanna buy a Modem cable or Audio cables and Landline Filters. I recommended using getting a wirestripper / monster landline monster audio wires and 2wire filters. 2wire filters actually made my connection faster and stable. read more

Joel is a very nice guy and did an amazing job for a very challenging situation. I just needed 1 Cat 8 cable run from my new fiber modem to a network switch in a more centralized location in the house. This involved running the cable under the house which, the house being in the hills, required crawling through several very tight, disconnected crawl spaces. Just to figure out the proper route was challenging. Joel figured out the route and, although a pretty old guy, crawled into these tight spaces unhesitatingly and made the cable run. And what Joel charged was very reasonable. Definitely recommended! read more

I hired Joel to update the internet wiring and cabling in my house....he was prompt and responsive and extremely diligent about getting his work done...we needed cabling done across all the 8 different locations in our house including the backyard rooms...which required him to navigate attic crawlspace as and pull wires around the roof and moved my modem and router to the attic. He worked tirelessly over 2 days to get this work done. All the work was done to my satisfaction and he did an excellent job of working through our constraints and was very very reasonable not trying to add anything during the course of work....I would strongly recommend Joel for his experience, expertise and for his diligence doing everything with a smile. read more

Joel came over and wired up my house with ethernet a few weeks ago, and he did an absolutely fantastic job. You can tell how experienced he is, as he was extremely creative in finding ways to pull and push cables through small spaces, utilizing the attic and the crawl space. I selected and purchased my own cables, and I also appreciate that Joel had no problem using my stuff. He was extremely professional, he worked quickly, and all of the wiring was done perfectly. I have a very long house, and it's awesome to have Cat6 and POE in so many different rooms. I'm absolutely going to hire Joel again in the future to do a few more rooms. read more

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Efficient hard-wiring makes my mesh sing! Hired Joel to run Cat6 drops from the router to previously wireless connected mesh nodes to hopefully coax some more speed. Mission accomplished. Admittedly, the smallish job wasn't too difficult, as the house sits above a reasonably accessible crawlspace to run those lines, but the work was neatly and efficiently done at $250 per run with only a small drill hole in a baseboard to spackle afterwards. Curious what his experience is with bigger networking projects? read more

Our restaurant line has been acting up and finally on a SUNDAY, it decided to stop working. Hurting our sales just a bit. Monday we decided to call around. Lucky Google helped locate some companies, eventually leading me to Joel. Thank goodness too, because he's actually located in the east bay. I originally had connected...George? I believe who works out of SF, so it was pretty cool to have him call back and actually say he was going to refer me to Joel anyways since it's in the East Bay. Boosted my confidence in using Joel for sure. Joel picked up when I called, said he could be out there in about 30 mins. AWESOME. I wasn't on site but my parents were, so they were in good hands. He didn't need to update me, since everything was taken care of, the phone works, the credit card machine works. THANK GOODNESS! So thank you! We love to support our local businesses too if possible! read more

Our house is now wired like an office: Telephone Jacks increased our internet speed from 24 MBS to 925 MBS. We have 5 school children using Zoom and mom is a software engineer working from home. We called telephone jacks to wire up our house because the kids and wife were very unhappy with the home internet speed. I didn't think it would work, but Joel with Telephone Jacks relocated/rewired the modem and wired the house like an office building. Everyone is happy now at home. Joel was the person who did all of the work and I felt very comfortable with him in all the rooms in our home. Very Trustworthy and reliable. read more

I wish I could give Joel more than 5 stars. He was wonderfully responsive, accommodating, and efficient. We were in a pinch to get our office wired, and Joel worked with our schedule to make it happen. Thanks again Joel! read more

I already reviewed once but I'd give Joel extra stars if I could. He was incredibly accommodating on short notice. I wanted to add an Ethernet port in a new partial wall for our TV and he was able to splice into a nearby wire. He also suggested and installed an in/out HDMI port so the cable isn't visible when we mount the TV. Super grateful for his work and it cost than I expected expected. read more

I own and operate a small business with operations in New York, Burlingame and Canada. We had a Nortel Networks System which frankly is the worst piece of crap I have ever used, horrible and expensive. I decided to move multiple lines over to onebox.com virtual PBX. In order to switch over I had to get the Nortel ripped out and regular phone lines switched over to regular POTS / DID lines. I searched craigslist and found Joel of A Telephone Jacks Co. I was able to get hold of him immediately and schedule an appointment in three days, would have offered any time. Before the day of appointment I confirmed and all was set. On the day of appointment I called Joel and asked if he could come earlier, sure he says. He shows up 1 1/2 hrs early,. that is a first for a telephone tech in my book, actually unheard of. Joel managed to keep our lines up and running during the switch and our down time was 60 seconds, I am still in disbelief. He was incredibly pleasant, professional, knew what he was doing, very reasonably priced and couldn't have asked for more. A++++. Happy to pay and an exact opposite experience to three years ago when the Nortel system shut us down for 7 days. Only way to go, and he is a rare find. read more

Cat5 data cable install, Nice job! Joel, came all the way up to Windsor, CA for me! Joel is a very laid back gentle spirit he keeps his head down and focused on his job which he did quite well. I just moved into my new home and had a rats nest of several 50 foot long cables running from the router to all bed rooms. I almost broke my neck on a couple occasions tripping. Long story short contacted Joel he showed up the next day I showed him the problem and he said YUP thats a problem Ill clean it up and make it look real nice. Joel spent a couple hours putting in cat5 ran it to all bedrooms and my living room TV then he coomented what a crappy job comcast did on my cable and I agreed! he cleaned that all up also, looks dam sharp! Now I have a sweet dataport outlet that looks strasight out of a star ship and a real smooth and clean look throughout the house, most importantly no more dropping or slow lagging wifi Bottom line: Affordable, reliable and quality work, Joel Is A Ok in my book! Pro's Data cabling, Cat5 and 6 , telephone anything etc Donts Will not mess with anything electrical dont bother asking I tried and he shot me down. "I do what I know best and nothing else, he said" read more

While this guy knows what he is doing technically (he's an ex AT&T employee) I think he may be too busy for his own good. He did not give me the time to do a complete job even though I was willing to pay him for it because he said he had another job he had to get to and was rushing around whilst doing my job. I would NOT hire him again as I prefer someone willing to take the time needed to do a complete job, rather than a half-assed rush job. read more

Fantastic experience from start to finish. Joel listened to what we needed (tidying Coax after Comcast came and "fixed" things, adding two Ethernet drops and three phone jacks) and methodically walked me through it to ensure he understood. After that he was off like a shot and didn't stop for more than five hours after which everything worked first time. Scheduling Joel make some flexibility on your part (he is super busy) but the standard of his work is worth the wait. Cannot recommend him enough. read more

Joel's amazing. I was hoping that he will come out the day I called him but we opted to schedule the work a few days out. I needed a coaxial outlet installed in the wall which I thought Comcast can handle but they basically told be that the job is too much work for them since the location is too far and to high from the source. I'm happy I found Joel after some filtering work on Yelp. I have to say that he's probably not going to be the cheapest guy you will find but his work is well worth the price he quoted me. He helped me ran the cable from the other side our the house which is 3 stories high on a slope of the hill and then ran the cable back under the house. He crawled through the craw space under the house and ran the cable through the other side of the house. He then did an amazing job putting a new wall plate and cleaning up the old telephone cables in the house. He also helped me patch up cable work that Comcast temporarily installed for my modem. In the end he even gave me a discount saying that he quoted me too much initially even though he ended up helping me with all the extra work. I will definite call him up next time I need some cable work. Thanks Joel! read more

Even though he's super busy, Joel squeezed me in last minute same day because it was a "small" job -- just a couple ethernet jacks in a wall I had open already for a kitchen remodel. He arrived 10 mins early, was friendly and helpful, and the work was clean and well-organized. No damaged walls, wiring extremely tidy, and everything out of the way of the existing kitchen work. Oh, and the "small" job ended up being bigger than I thought -- over 2 hours of active work, but it was no problem for Joel. Price paid was reasonable as well. If I need networking stuff done professionally, I'm calling Joel first! Thanks! read more

Joel is a superstar !!! I hired Joel to help me install some RG 6 homeruns in my Aunt's house. The house is big and is 2 stories - so the task wasn't easy. Joel was professional, courteous and knew what he was doing (super competent). Some of the runs were problematic, but his experience led the way and he had all the tools needed to do the job CORRECTLY. He knocked the project out in a few short hours. It was a pure pleasure working with Joel, and now, he is now my designated wiring guy. If you're are looking for a excellent wiring guy - stop - you just found him. You can tell he loves what he does cause his work reflects it. I do recommend you book in advance as his schedule does book up fast (for obvious reasons). Thanks again Joel for such a wonderful job ! read more

This is, hands down, the best tech install experience I have ever had. Joel wired up four rooms -- two upstairs, two downstairs in a house built in the 50s -- with six lines of Cat6. He ran all the cables into a central data closet, worked in the crawlspace under the house as well as the attic, installed super-clean conduit up the exterior wall, installed jacks in different walls of the same room, labeled and tested everything -- *by himself in one day.* I left him to his own devices for about six hours while I ran homeowner errands, and I was stunned when I saw how much he had accomplished while I was out. Joel had a great attitude, listened to what I wanted and came up with great solutions to do exactly what I needed. The work is clean, custom, and completely pro. I am absolutely overjoyed at the results, and I will definitely use him when I am ready to connect the rest of the house with Cat6! read more

Because I am a remote employee with a team spanning the globe, the speed and reliability of my network connection is imperative! My wireless has been spotty at best in my home office so, finally fed up, I started looking for help. Picked A Telephone Jacks based on the Yelp reviews I read and was not disappointed. Very prompt and courteous. The job was done in no time. Joel was able to access the crawl space to run the cable and installed dual jacks for my office PC and personal Mac. I definitely recommend him and will call him again should I need any installation of this sort in the future! read more

Joel was Outstanding! ! Very knowledgeable, performs quality work, very honest and exceptionally helpful. He was very reasonably priced and delivered a quality product. I live in a rural area and had such a difficult time getting an Internet Provider to come out and wire my area for internet access. Joel was a Godsend. He performed the work in record time. Took the time out to explain the whys and wherefores' to me, and truly went that extra mile to ensure I received internet service w/out any pain or stress. He even went so far as to meet with the Internet Provider and answer any technical questions he may have. Joel is permanently on my speed dial. Without any hesitation I would recommend his services to family and friends, and anyone else for that matter. True "old school" service and professionalism is what Joel epitomizes. read more

Quality work by a quality person . Had my TV and internet cable replaced what a GREAT job he did!!!

Joel is great!! I use him for all of my business's wiring needs and he is prompt, professional, and does great work. Plus he has a great personality so I love having him around our office. read more

Joel is sweet, friendly and trustworthy. Even my kids were excited to see him when he came back to do the job. He did fine work with my coax job on my townhouse. read more

Adding my praises to the long list. Joel is a sweetheart. We needed last minute internet wiring repairs and luckily he was able to be there within an hour. It took a Sonic technician 4 hours to tell me he couldn't do anything, and for Joel only 1.5 hours to fix our wiring and get it working. He has been in the business for a long time and definitely knows what he's doing. Would recommend him in a heartbeat. read more

Joel did a great job. He is very experienced, completing a job for me to add TV and networking wiring in a professional and timely fashion. Reasonable charge. read more

Joel helped us install additional coax cable lines in our home. The wires aren't visible and are safely secured. We happily will call Joel again when we need cabling done. read more

This is my very first review on yelp, and because of how impressed I was with Joel's service, decided I just had to write this. I went out on a limb finding him on Craigslist and intrusting someone at my parent's house to wire their home w/ ethernet and cable. At first, I was a bit skeptical b/c I had no idea how this works, not to mention he gave a quote over the phone without seeing the house, but in this line of work, it makes sense now. Not only are his prices incredibly competitive, he worked w/ me on the payment. I was able to schedule him within a few days of my call, and on a holiday! Joel did show up 1.5 hours late, which I beat him to the punch on calling, and when he answered, he gave me a valid reason, and show up as planned to the new time. I was at home on a holiday, so the fact that he was working on a holiday after doing a late job the night before, I was patient and understanding. Once he started working, he was very respectful to the house and my parents. He would take his shoes off before entering, even tho he was constantly going from his van to the house to the basement and back. He made all the outlets look very professional and clean. All the wiring was also placed cleanly and out of the way. We use the craw space as storage, so it's important to have all the cables out of sight, out of mind. Basically, he took every request we had, and made sure he did it, and made sure everything looked nice and professional. He was also very knowledgeable on all the questions I asked, i.e. cat 5 vs. cat 6, etc. With his professionalism, knowledge, and work, Joel had us all (including very old fashioned and traditional Asian parents) convinced he was the right guy for the job, and a true rare find. If we ever need any future wiring services, I would definitely use Joel again. read more

I have been using and recommending Joel for 5 year+ now. He did a great job for me, and for at least 5 of my friends. What else is there to say? read more

Great job! Did amazing work to run new cable line and got our cable system working even when comcast said it would never work properly. Thanks!!! read more

Joel is one of those old-school tradesmen that KNOWS exactly what he's doing. Comcast came FOUR times to figure out what was wrong with my mom's phone--they made a mess and tore apart, moved everything--in the end, they said "yeah, you need a contractor to drill through the upstairs walls and put in new phone lines." I was referred to Joel--and thank God for that--he was there less than an hour and got everything working without any drilling anywhere. No contractor needed. AND he got ALL the phones working--upstairs and down. I'm sick and tired of "technicians" who aren't property trained and/or have no clue how to repair anything. What will we all do when talented, proud-of-their-work, tradesmen like Joel aren't here? Thank you Joel! read more

He knows his stuff, does it well. But is a bit expensive for minor stuff.

Yesterday two phone jacks suddenly stopped working, one in my office, the other in my husband's office, substantially cutting into the productivity of our home offices! We found Joel Salinas through a Google search that led to a Yelp page full of raves. We called and left an after-hours message and got a morning call back. Problem solved. And now we'd like to contribute to the wall of praise. Excellent, fast service. Highly recommended! read more

this review is long overdue. Joel was a great help to me. I own several retail storefronts and I had just opened a new location. Joel was there every day and worked very hard and did the job right the first time. He is affordable and is the right guy for the job. read more

Joel was a jewel. In over ten hours of non-stop work, Joel ran Cat 6, coax and telco cables throughout our four-story Victorian, climbing into attic spaces, on our roof, and dozens of times up and down our stairs - all with a smile. Most impressive, Joel completed work beyond our agreement without asking for additional fees, and most amazing to this tech-industry client, all of our routers, PCs, phones and TVs connected the first time. Thanks Joel! read more

We found Joel on yelp yesterday and he came out to our home that night. He's the man you need to add lines for your internet or cable tv. Joel was sensitive to our needs and worked fast and efficiently. read more

This guy is an absolute crook!! He charged a 90 year old woman $200 to come over to her house and tell her that trouble was on AT&T's side!! AT&T only charges $55 to come out and isolate trouble if its on the customers side! I don't see how this scumbag is getting away with this! I'm reporting him for elder abuse! Please don't use his services!!! read more

All I know is after Joel finished working, I was on the internet again. Imagine that, I click on a link and the page comes up. Super fast! Thanks Joel. The proof of the pudding is in the eating ... read more

Joel came to my home and installed a Meridian business phone system. He did a terrific job. He ran all of the wires and also ran Cat 5 cabling too. He is professional, courteous, on time and never stopped until the job was perfect! I HIGHLY recommend him.l I even left my house and I completely trust him. USE this guy! read more