First, I want to say thank you to Premier for being the best storage facility for my family while…read moreit lasted. We had our unit here for almost 9 years, and it was an amazing experience for most of that time. Unfortunately, ever since management changed, everything has gone downhill. There have been rodents and droppings everywhere, and it affected my belongings pretty badly. To make matters worse, I found out they haven't had on-site management for over 2 months. That's honestly ridiculous. People have had their units broken into, and there wasn't even an email sent out to notify customers. I had an appointment scheduled for 9:00 AM. I arrived at 9:06, and there was nobody there. At first I thought, "No worries, things happen for a reason." But then I found out there was no one there because they haven't had management for 2 months. This is exactly why so many people are moving out. I'm honestly devastated because I get attached to places, and this storage facility has been part of my life for almost 9 years. Unfortunately, I have to move my belongings elsewhere. I really hope Premier gets new management because I would love to come back someday. But for now, I can't recommend staying here. Thanks for the memories, Premier. I truly hope things get better. *here are some photos of every unit that has moved out the red means that its vacant*

Total rip-off. I gave them debit card # over the phone to pay for storage & within minutes my…read moreaccount was hacked. They kept repeating it & I had to close my bank account & replace the card. Also, when I tried to close the storage locker out on the 1st of the month, they made me pay for the entire month. Very expensive for the lousy service offered. STAY AWAY! DON'T TRUST THEM!

This place has gone down hill since outrig took it over . They don't care about anything bathrooms…read morea mess the facility is dirty. Nobody comes and cleans anything even around the garbage cans. Nothing they used to clean all the time now nothing.. homeless people in and out of it gate stuck open nobody cares for a month. You call they say they're working on it no manager on duty nobody there to talk to.. my family has three storages there we're all about ready to move.

I love having covered storage and an onsite wash station and dump station as well as ice.read more

Great service! I accidentally left my unit unlocked. Someone called me after they noticed and I was…read moreable to go down and secure it right away. Hours of access are great, until 10pm!!

Oakley Self Storage is a great place. Their staff is always very helpful and the quality of service…read moreI have received is strong. I originally got a ground level unit to briefly store a vehicle, then downsized and moved upstairs to a climate controlled space. Access is incredibly easy and everything was stored safely and coolly upstairs. And all at a VERY competitive price. I highly recommend Oakley Self Storage.

This storage facility is broken the gate is broken a you cant access the unit no one is ever there…read moreto assist. I was not able to access my storage unit on my move in day no one called me to offer any concessions for my troubles. Tried to access my unit today my code did not work I do not have the strength to call wait and complain today. I would not refer anyone to rent from any public storage.

BAIT & SWITCH. Beware, they routinely increase your monthly rent without advance notice. You find…read moreout when the bill is due. Rental Agreement, terms & conditions state that you will be given 30 days notice by mail or email but that NEVER happens.

Courtney is amazing customer service! Got us in and out quickly and got us the perfect storage…read morespace that we need.

Excellent service! Jesusus was great to deal with. I'm glad I chose this location…read more Location is safe and secure.

I had such a pleasant experience with Jason. He was professional, friendly and extremely helpful…read more I would definitely recommend this storage facility as it's extremely clean, well organized, very secure and VERY safe. Being a woman I didn't feel taken advantage of as far as pricing as Jason was very forthcoming and upfront with pricing. I'm very happy, pleased and satisfied with my decision to go with this storage facility. The process was very quick and smooth and I really appreciated Jason reaching out to me to ensure I was satisfied while confirming when everything was in the system and finalized - extremely efficient!!! Thank you Mr. Jason and continued blessings Sir!!!

Oakley Gateway Self Storage has been a really easy and positive experience. Renting a unit online…read morewas simple, and once everything was set up, there was very little need to interact with anyone, which made the process even more convenient. The facility is always clean and feels safe, the staff is friendly when you do see them, and the bathroom is well maintained. Overall, it's a clean, secure, and hassle-free storage option that I would definitely recommend. I want to highlight how incredibly helpful the staff is here. Anytime I've had a question or needed help, they've been patient, understanding, and truly focused on finding a solution. They take the time to listen and make sure everything is handled smoothly, which makes the whole experience stress-free. It's clear they genuinely care about their customers, and that makes a big difference. Reasonably priced!

Fort Knox gave me great service during my hectic move last weekend. First off, the woman at the…read morecounter was very helpful and even helped me after Uhaul hours! Other places I went to would literally say we don't do Uhaul after 3pm and say sorry - try tomorrow! To add insult to injury (hehe) my battery on my car died when I was in the parking lot. This time, the owner himself (I think he owns the place) came out and fixed my car! Man he really saved the day, I would have been so ... (explicit language) These guys here are no-nonsense people.. if you come in with a boorish attitude, they aren't going to put up with that, and I applaud them for that.. but if you are nice, they go out of their way to take care of you.. and so they did for me! The owners daughter was just as helpful, nice, cordial and professional when I returned. They understood my messy moving situation since another uhaul store refused to honor my reservation and left me stranded.. I am not going to say it was the Vallejo Uhaul.. that would be very mean for me to do.. it has to remain a secret! Anyway, for as long as I live in the Area, Fort Knox really went above and beyond to accommodate me and make sure I had a truck to move with. And they really didn't have to, that's why I give 5 star rating

Moved my daughters stuff here. Jay is great! This is the place for sure! Very clean, very secure,…read moregreat people. Glad me used them

SUPER CONSCIENTIOUS employees and management!!! Recommended by a good friend (who was a self…read morestorage resident manager elsewhere in Antioch). My mom was moving so Cary S. recommended Bridgehead, saying that the businesses know each other and know who is more reliable and has an employee there all the time. The place is alarmed; if your unit is opened without the keypad entry, staff comes out right away to check your unit. Mom had 3 units at once (different sizes), then consolidated down to 1 unit. We always dealt with employee Minnie who is friendly, patient, thorough, and efficient; that's what we all want in customer service. Minnie always recognized me and my mom. :-D 7 days a week and the hours are good; a friend in Livermore complained that a place near him wasn't open on Sundays, which made me realize that other businesses can be quite a bit worse. The price was reasonable throughout our 12 years, and we felt at peace, knowing that our items were safe and never had water damage. It served my mom well. I know, 12 years is a long time, but that's what it took for my mom and now we cleared out our storage unit.

I've written a review when I initially moved into Bridgehead Self Storage. And here I am, years…read morelater, and the only way my review of this facility can change is for the better. If I could rate them with 10 stars I would. Minnie, Sal and now Linda are just the beginning as to why I still use the facility and why I HIGHLY recommend it. When you pull up to the gate, the facility does well to hide the expansiveness of its true size. In the years that we have rented there, at no time have we ever found it to be dirty or unkept. Rarely, and I mean VERY RARELY, have I ever seen even leaves that may blow around on a high wind day. There is never even dust on the ground even though the back lot is made of rock and dirt! The restroom is always stocked with hand soap, toilet paper and paper towels along with being clean at all times. Whenever I am there at night, regardless of the fact that my unit is in the back and rarely do I see another tenant near me, I always feel safe. At night, there is a security guard who drives the entire facility. And on a personal level, we have, on multiple occasions, fallen behind on our bill. Our unit could have been auctioned off each time. However, Minnie spoke to the owner on our behalf ensuring our payment. (Which we have obviously taken care of each time) The monthly rate not only is less than what we previously paid, but the unit itself is larger than our previous one. If you need a storage unit, and you want quality customer service, look no further. Bridgehead Self Storage is THE place! Thank you Minnie and Sal and my "little Linda" for simply being the amazing people that you are. For always having our back and for letting us know that human kindness still exists.