We recently purchased a home in the area. We opted to check out this local store for a bathroom project. After finding out we currently only have a small project, Darlene never once got up or even fully turned her body away from the computer. Our master shower floor needs to be replaced. Darlene kept trying to dissuade us from any projects, first siting the cost. We explained while we didn't want to necessarily embark on a project at the moment, it wasn't something we could ignore. She then said it would be impossible for us to get a contractor; we already have one. Then she told us we were essentially wasting our time if we didn't have a piece of the wall tiling to bring in for comparison. She did start to become slightly more helpful as we were asking about the different options in material, but still we couldn't shake the feeling she was being dismissive of us. My husband and I are young and definitely new to this process but we are blessed to both be doctors and have the resources to update all our bathrooms, however due to this unpleasant experience we won't be spending any money at this store. read more

Recently reached out to Darlene at A Step in Stone for a bathroom remodeling project. We started with a vanity that we bought because we got a great deal for them. We just took one of the vanity drawers to Darlene and asked her to help with the bathroom and shower design. She patiently suggested options and went back and forth with multiple ideas. Also provided us guidance on what wall color would go best with her suggested tiling design. The result turned out to be fabulous. Would go back to her in a heartbeat for our next tiling project. Very creative, helpful, flexible and really friendly. Pictures speak for themselves! read more

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They have what seems to be a very complete selection of stone and tile, however don't go in and expect any kind of attention unless you plan to spend thousands! I went in with my mom to pick out floor tile for a small bathroom I'm remodeling for my parents and was obviously dismissed once a client with a much larger and more expensive project showed up. I was reprimanded for taking photos of the tiles I was considering in order to keep track and told that was "not allowed". They didn't have samples available to take so I'm not sure what the options are here. I have plans for a much larger project that I was also getting ideas for while wandering around the store. Whether my parents decide to continue to purchase from this establishment is up to them, but I can't in good conscience go back after practically being chased out of the store for trying to make an educated decision. I visited another local tile store and was treated much more like a human, with respect and interested in my project. I was also allowed to take tile samples home! Small businesses can't afford to be alienating their potential customers like this if they want to compete with the big home improvement stores. I go to small local businesses like this because I like to support them and usually have a superior experience working with them, but experiences like this don't help. read more

I had such a wonderful experience working with A Step in Stone! They have a beautiful selection of tile and decorative stone, that sets them apart from others! They work with you on all aspects of budget and design! I would highly recommend them for any project you have! read more

I recently stopped in at a Step In Stone in Skillman, NJ to look at tile for our bathroom project. It isn't a large project, two shower alcoves, but I really wanted to find an eye catching tile design. Darlene helped me and I was extremely impressed with her patience, knowledge, and design expertise. She pulled together some beautiful combinations for me to consider, all within my budget. Even though there were other customers in the store, I didn't feel rushed and she was able to help others while I was thinking things over. I love the tile I finally chose. A Step In Stone has beautiful unique tile that you won't find anywhere else. I am very excited to see our project completed. read more

I've had a truly wonderful experience working with A Step in Stone. Their space is inspiring and filled with a great selection of tiles for all styles of interiors. The owner is particularly skilled in matching the perfect tile to the project. Despite the fact that our project was very small, the owner took the time to meet with us to understand our needs and aesthetic. Her communication from start to finish was timely and on point. I couldn't have had a better experience and look forward to working with them again on our future home projects. read more

I really enjoyed my experience shopping for tiles for my master and hall bathroom remodeling jobs at A Step in Stone in Skillman, NJ. I was referred to this store by my contractor and was very pleased with the friendly customer service and attention to detail by the owner. She was attentive to me and my husband on a busy Saturday and we didn't even have an appointment. There is a multitude of styles of stone or porcelain tiles to choose from and they have both high end materials as well as lower priced tiles. And she was very helpful in accommodating our needs. I have shopped at many other tiles stores in the past but this experience exceeded my expectations. The owner is extremely talented in design and her knowledge of tiles and stone is exceptional. There are many samples of her beautiful mosaic and stone design work all around the store. If you want to have a first rate experience you should definitely stop in and take a look. read more

A Step in Stone was a great partner is helping us redo our kitchen and master bath. The tile selection is outstanding and most importantly the design input and advice is incredible. We had a tight budget and they were able to help us maximize our budget and make beautiful choices for our backsplash that made the kitchen special. In the master bedroom - she also helped us pick a mosaic focal point to dress up the shower and add visual impact. We love working with them! read more

I had my Master Bathroom renovated and needed big help selecting tile. It's not easy pulling together all the combinations. With the help from A Step In Stone I now have a great looking bathroom. They have the best selection in the area and they were so patient with me and so helpful in the design process. In addition, the project was on budget. read more

Wonderful experience. My wife and I went in to look at tile for a new kitchen backslash. We had samples of new cabinets and granite with us, Darlene was extremely helpful, and pointed us in the right direction. We had no idea what we wanted when we walked in, but we left having a great idea thanks to Darlene. We went back 4 weeks later when it was time to order and that was also very smooth, so was the pickup. I would highly recommend this place, a great local business. read more

I had been to a number of tile shops before finding A Step in Stone. At A Step in Stone I found the most beautiful and unusual tile I'd ever seen. One was just as lovely as the next. My early 1970's small bathroom renovation presented a number of challenges that Darleen helped to solve with a design and tile choice that far surpassed my expectations. Darleen was amazing; her advice and expertise was instrumental in the success of the project and I am completely happy with the outcome. A BIG THANK YOU to A STEP IN STONE! read more

A Step In Stone carries all the latest design trends in tile as well as all the tried-and-true classics. Darlene is extremely knowledgeable with an amazing eye for color and design. She patiently worked with me over a period of 6 months offering creative solutions to some of the design challenges I encountered in my multi-room renovation...kitchen and 3 bathrooms. She even located a discontinued floor tile I had in my previous home that I wanted to use again. Darlene offered great suggestions for pattern layout, tile sizes, and colors to complement existing cabinetry. And she was able to show me various options to stay within my budget. When I showed her a particular wall tile I liked from Home Depot, she honestly told me she couldn't match their price and I should purchase it from HD...and then she worked with me to find a beautiful floor tile to coordinate with it. I highly recommend A Step In Stone for your tile needs. If you aren't sure about what you're looking for and want some design advice, it's best to make an appointment with Darlene and she will set aside time to work with you on your project. read more