I have worked with Jaime at Constellation for Years. It is amazing how many times he has gone above…read moreand beyond what anyone would expect in order to help me out. Even more important than the quality of the service is the knowledge and expertise he has brought. He understands my system, the sound I want to create, and goes out of his way to help me find what works best for me. I really trust his recommendations. With some audio dealers, I have gotten the sense they wanted to sell me what they would make the most money on. I never feel that with Jaime. I consistently Know he is looking out for my best interest. I literally could not be happier with the service that I have received. Top notch.

CONSTELLATION HOME ELECTRONICS in Santa Fe, New Mexico. . .is THE BEST!!!…read more Their Managers, Technicians and Staff. . .are EXCEPTIONAL! Always professional and courteous and helpful beyond measure. They are our "GO TO TEAM", and we are so very grateful for their assistance always. We started with them several years ago. . for both my vacation rental home on the historic east side of santa fe as well as our Santa Fe residence. TOP TOP NOTCH! DOES NOT GET BETTER THAN CONSTELLATION HOME ELECTRONICS/SANTA FE! Cathy and Greg

******UPDATE***********March 4, 2020 I assumed from the…read morereviews that this business was also open to everyone, your average customer. Upon arriving, no one seemed to be present. I actually thought the business was closed. When two of the employees/owner eventually came out, they looked at me rather confused, then looked at each other, then back at me as if I was an idiot or something. They asked what I wanted and then informed me that they do not work on everyday computers. They only do work for businesses. Well........from the looks of their office, they might want to reconsider going back to the average "Joe" I had to give a Star even though I didn't get my computer looked at. 1 Star solely based on interaction.

They were so gracious! First Jenna spent a while in the phone with me trying to diagnose the…read moreproblem. I took my PC there and they fixed the problem in no time. Wow! Thanks for the quick service... I was desperate!

Don NOT use ATI Security. Feel free to contact me. Refused to turn over the code for a takeover…read morefor alarm when we no longer wanted their service. Unethical. Industry standard is this information is shared among companies with proper authorization which I gave.

I cannot speak to the quality of their work, this is strictly focused on their quote. I am…read morereasonable and know that prices are different in different places. That being said, I felt like they were trying to take advantage of me for some reason. Their quote was more than 2x the others in Santa Fe strictly because of the line item for 40 hours of labor for 2 people - for wireless. This will be the 2nd wireless system I have installed this year so I'm familiar with what is involved. The first system (in Chicago) a couple of months ago had about twice the number of wireless sensors as I asked for here. In Chicago, it took one person less than 4 hours to install a complete system, test it and explain it. My only explanation for an estimate of 40 hrs is that they thought they could take advantage of us for some reason. Frankly, before seeing the quote I thought it was their business to lose and they chose to lose it.

This is such a well run business. Will is kind and extremely knowledgeable at his craft and will…read morehelp you purchase or design special cable systems that meet your needs. Can't say enough about my second experience purchasing from this company. They should have hundreds, if not thousands of excellent reviews. It's rare to find this level of customer service anywhere.

5 Stars to this Company for excellent customer service and amazing products…read more William was very helpful with me over the phone and provided exactly what I was looking for! I highly recommend this Company!

Do NOT use Vivint. They talk a good game, but do not produce. I changed companies on July 8. I…read morewas told Vivint would buy-out my previous provider's cost within 7-10 days. Today is September 9 and still no resolution despite my repeated efforts too have 554$ reimbursed to me as they promised. Vivint then sent me a VISA debit card supposedly with my buy-out funds. When I tried to activate the card, VISA told me Vivint deposited funds to the card but were then withdrawn the following day. My numerous calls to Vivint corporate have all been unanswered. A consumer can't get in touch with corporate. AVIOD Vivint. It's customer service is the worst. Now I have to file complaints with FTC, state Attorney General, etc.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

We're using Constellation to fix the horrendously awful programming performed by these people. When…read morewe asked for a copy of the programming, Daniel Hardy actually built in a scheduler function to turn our entire house stereo system on at 2:13 AM blasting. All we can say is watch out for these people.

From the owner: Intuitive AV specializes in designing elevated home and business integrated systems. This includes…read moreSmart home system design and specification, Home and business networks, Lighting and shading and much more. We create user friendly graphical interfaces to seamlessly integrate today's smart technologies into your daily life. We also design and install home theaters, in home or business shooting and golf simulators, digital art displays, and life safety systems.

Did not coordinate location of some of the equipment at install. Had to have them come back to…read morerelocate the equipment and incurred repair costs from their lack of coordination. In spite of numerous attempts to get instructions or an orientation of the system, I never got any. The alarm system ended up not being used for several months and I finally removed it. IHS outsourced the billing to a company in Ohio earlier this year. No online option to pay, have to send them a check. I cannot recommend this firm.

Very bad company...best not to contract them...warranties are bad...over priced...read more

I gave them an opportunity to get a bid on a job for a keypad. I feel like they were taking…read moreadvantage of me and in a sense felt like a scam. Their bid came back at $1200.00 for the replacement of a keypad. when I asked for a breakdown they wouldn't give one to me I was absolutely blown away this, so I called another security firm. They were out same day and fixed it for $384.00. I was in the talks with alarm research for weeks. And they made it sound like it was a complex project. And definitely we're misleading. If you working with this company get a second opinion to make sure you're getting honest work done.

My next door neighbor moved across town and she was on my alarm call list. I called and was able…read moreto replace her name with a co-worker, no need to do anything online, send anything through USPS, no service visit required, didn't have to go into the office, very efficient process.