I hired A Simple Move to move me from our house in Denver to our new house in Littleton. They did a great job, they were careful with all of our belongings but left a handful of dings on the walls, I've done worse myself being in the house for a few days. Things in the truck were all tied down and moving blankets used. Also, the guys flew, they definitely didn't waste any time loading and unloading the truck.
Now for a little of the bad, I was given a start window from 1-2pm. I received a call at about 12:40 stating that they were running late and to expect them closer to 2-2:30. I was okay with that, at least they told me. As I sat in the house trying to streamline the boxes and furniture to be sure they could move as fast as possible I got another call at 2:25 saying that they were on their way and would be there soon. The guys showed up about 3:10. I know things can go wrong out there on moves and things can sometimes just take longer than expected but its still annoying when you take time off work and end up waiting around.
Once loaded, again these guys flew, we hopped in the car and started driving to the new place. We'd been on the road for about a mile when I received a call from the guys in the truck stating that they were running on fumes and needed to stop for gas. This meant I had to find a gas station close and mostly on the way and wait for them to put some gas in the tank while on my dime.
Then they unloaded, again very quickly, very expertly, after nearly everything was unloaded we went to settle up. When I heard the total I was confused. They'd added a driving fee to the bill that wasn't included in the quote since I was told I was in what is considered the Denver Metro Area and they'd rounded up the time to the nearest 30 minutes (I can't recall exactly but I believe we were right at about 16 minutes which got rounded up). I argued about the drive time being added since I was told during the bid that it wouldn't be and it was removed but I didn't want to push against the rounding up of the time although I wish I would have. Given the late arrival and stopping for gas on the drive I should have nit picked a little more.
Overall I can't complain much, the move got done fast and got done pretty well. The house was left with a few bruises and I was left feeling slightly annoyed but hey, moving is annoying. read more