Carlos responded quickly when I asked for a quote…read more We needed our granite cut for a new sink. There was a problem with the size of our sink fitting. Carlos and Leobardo stayed longer to brainstorm and solve our problem! They are amazing and you should use them

Absolutely fantastic work! Very quick turnaround and their quote was very competitive. Our kitchen…read morelooks wonderful. Will be recommending these guys to all my family and friends.

I highly recommend using United Granite. I was so impressed with their wide variety of colors and…read morechoices. Anna and Orcun were so incredibly helpful and held my hand throughout the entire process which put my mind at ease! They made the everything from the selections to the installation so much easier for me! Thank you so much! Will definitely come back for my bathroom vanity countertops!!!!

Seek an alternative to United Granite and avoid hate and discontent in the future!…read more I'll try to keep offer you an abridged and more detailed review, depending on what kind of reader you are. Contributors who get too emotional and write long rants about a business or service are generally dismissed. Plus, if you're lazy, like me, you won't read anything that's too long. The most important takeaway is that I'm presenting facts, not opinions. So, I highly suggest that if you are in need of natural/stone materials (marble and granite), you read this review and consider avoiding United Granite. I've had nothing but trouble with United Granite from the jump. For those who are impatient, lack the time to read a long review, or haven't taken their Adderall, here's the short version. - Customer Service: Poor (UG doesn't stand by their work, doesn't stand by their products/materials, and repeatedly told me why they couldn't correct the problems I was having with my new granite surround while continually reminding me that I was lucky to get the purchase price I received for this particular type of granite because the price per square foot increased since the original purchase date. What are those problems? Two cracks. One upon installation, which they did a reasonable job collecting, and the second, appearing for no discernible reason at all over the holidays. Strangely, this second crack was in the flat horizontal cross-piece of granite at the top of the surround. When I contacted UG about this, they said there was nothing they were willing to do, and essentially refused to send anyone out to even take a look at the issue and try to correct it) - Tech/Installer Proficiency: Below Avg (template technician was totally lost and the installers made excuses as to why they couldn't or wouldn't do things that I've since learned are simple and rudimentary for a fireplace surround installation. And oh, yeah - they cracked a piece of granite while installing it) - Quality of Installation: Poor (installer cracked the floor slab in front of the hearth on day one. UG had to dispatch yet another technician to fill the crack and re-polish the slab. Of everyone I dealt with, this particular technician seemed to be the only one who really knew what he was doing, and his work was satisfactory) - Quality of Materials/Products: Poor (most of the detail about my issues with the granite are above, but how ridiculous is it that they offer granite that is so flimsy that it cracks upon installation, and cracks again for absolutely no apparent reason at all? What's more, why would UG increase the price of granite that is so fragile that it can't even support itself when affixed to a wall? I have since learned that the reason the price went up was more for UG's convenience than because of the actual 'high quality' of the granite. One of their customer reps disclosed to me that this particular type of granite was a real pain to deal with because it was so fragile. OK, well then why is UG even offering it to customers, and why did they increase the price by nearly 50%?) Bottom line - look elsewhere for your granite Bottom line: Consumers should avoid purchasing materials or paying for services provided by United Granite. Failing to do so would be a frustrating and costly mistake easily avoided by seeking more dependable and reputable alternatives for their granite and tile needs. They're not the only game in town, and as I mentioned above, spending a few more dollars per square foot will help you avoid a lot of hate and discontent in the future.

They arrived on time and did an outstanding job with the installation. They were very professional,…read moreexplained what they were doing , how to clean and maintain the granite countertop. We are very pleased with the whole experience. I highly recommend them.

We got both our kitchen and bathroom remodeled through Faris. It was a wonderful experience working…read morewith him. The attention to detail and excellent work ethic is what stands out for me. I would not hesitate to recommend The Countertop Guy to anyone that is looking for a good quality and value. Appreciate everything he and his team has done for us.

When we bought a new fixer upper home, we were referred to CityRock for new quartz countertops. The…read morewhole experience was so great. From viewing the showroom with really helpful and nice staff to installation, I couldn't be happier. The countertops were a bit pricey but they were upfront with all costs and to be honest, they are so beautiful and worth every penny. Big thanks to all your hard work, especially to Allyson R. and Emily M. who I worked a lot with.

I sent in an email asking if we should make an appointment, the response I got was " Yes, that…read morewould be an excellent option. We can review available stock options and, if sizing permits, also consider any suitable remnants. When were you thinking of scheduling this?" I told him Saturday at 11am would be ok and he confirmed. Then Saturday 1/10 we get to the showroom and we were told the remnant warehouse is closed on the weekends. POOR communication and it almost seemed like since he was busy with someone else when we came in our small project wasn't even worth his time.

My project did not go well. The kitchen redo was good, or so I thought, but after a few years wood…read moreon a cabinet started to peal. I called the company and was told the cabinet only had a year warranty. I tried to contact them several times about the issue, and I was ghosted. During the installation, the workers damaged my kitchen flooring. Again, I complained, but they did nothing about it.

I looked all over the Triangle for the right stone and found the ideal slab (one I did not see…read moreanywhere else) at MU. Communication was excellent and everyone on their team was responsive, knowledgeable, and professional. The installers were excellent. I couldn't be happier with the result! Thank you, Marble Unlimited!

This was the smoothest experience we've ever had getting new countertops. Carolina Countertops…read moreupgraded our dark, 20-year-old kitchen countertops and island, backsplash, stovetop, sink and faucet, and they did our powder room countertop, sink and faucet installation. We even had a bit of a difficult kitchen because they had to remove old granite on a number of walls. We reached out to Carolina Countertops the first week of December with the long-shot aspiration of upgrading our kitchen before Christmas. Josh was quick to respond, and by that Friday he was consulting with us at our house. Even with a snowstorm that weekend, he was able to meet us at the showroom the following Tuesday to pick our stone. One week later, the countertops were completely installed! The plumber was out that same day, then the backsplash was installed the following two days. From the time we reached out to Carolina Countertops to the final installation, the whole process took fewer than three weeks. And again, there was a snowstorm in the middle :) On top of that, Josh was a complete joy to work with. He was consultative, actually listened to our requests, and he offered up good suggestions when we got stuck. Nothing seemed like a problem for him, and in the end he proved his team's competence by expertly working through every hurdle that came their way. We can't recommend Carolina Countertops enough. Our friends and family have been thrilled with our new kitchen and powder room, and we were excited to have them completely done with a few days to spare before the holidays.

We just had Josh and his fabulous team redo our kitchen this past month with beautiful quartz…read morecountertops, subway tile backsplash & new sink!! We are so happy and highly recommend Josh & his team!! He's professional, reliable, honest and does great work for a competitive price!!

We are currently doing a whole house remodel on a home we purchased and we were having some bad…read moreexperiences with other contractors we've hired. Urban Source was the highlight to it all. After my experience with some of the other contractors, I was losing faith and feeling like we were taking on more than we could handle in this project. Urban Source shined a new light on what seemed to be a dreadful process. We actually had another counter top business come out to do an estimate and after a week of not hearing back from them we went to Urban Source. They were able to get me a quote the same day and a drawing the next. We actually did hear back from the other business and their quote was MUCH higher for the same stone we chose. I'm glad it took them as long as it did. Anyone that has done a remodel knows you can't start another project till something else gets done so the process can take forever. You need people that are efficient and timely, these guys are it. We were assisted by Carla. She was new at the time, but did everything she could to keep us updated and was extremely helpful and patient throughout everything. I own my own business as well and hope they know what a gem they have. Thank you Carla, I hope you get to see this. I will ask for you again for future projects. You were very sweet and helpful during a stressful time for me. The countertops were installed about a month ago. They look great and I couldn't be happier. I really wanted to add pictures, but the house is still being remodeled and it's a bit messy.

I worked with Jessica on my project, and was nothing but pleased. The pricing I was quoted was…read moresubstantially less than other installers in the area. That allowed me to modify my project slightly. I highly recommend UrbanSource!

Adrian and his team did a stellar job crafting a granite countertop surround for my outdoor grill…read morearea. it was a tricky install between two previously poured concrete countertops requiring serious precision. the top looks amazing, the price was more than fair. Additionally, the communication and follow-up was flawless. I will definitely be using NC Countertops again!

Nc Countertops is a great local place to get your countertop and cabinet needs and more. It is…read morefamily based and everyone is warm and welcoming and are always ready to help. The quality is exceptional for an affordable price and they always have outstanding service! Highly recommend!!!!

If you're looking for a killer install crew, and excellent customer service at reasonable prices,…read morelook no further! Nadia and Tomas are super easy to work with and they do excellent work. As a Contractor who has used them on numerous commercial and residential projects, I knew exactly who to turn to when selecting and installing granite countertops in my personal home, and my wife can attest to the fact that these guys knocked it out of the park! The install went smooth with no bumps along the way, and our finished product looks, in her words, "sick". Can't say enough good things about this company. Just trust me and go with them for all your countertop needs!

awesome experience. Tomas and his wife are absolutely the best hands down(or hands on) dealing with…read morecountertops and backsplash. Our expectations were met above and beyond throughout the complete experience. They were on time, respectful of our home and family. It was really cool to pick out our own slab and watch it be fabricated to fit perfectly in our kitchen. they explained to process to us and answered all questions and even helped us with the small details like corner radius and overhang which we had no idea about. To keep it short and sweet. These guys know their trade in and out and I would highly recommend using them for all your countertop and kitchen stone needs. They even made a vanity top with the remainder of the slab and gave us an unbelievable deal on that. Just when I thought it couldn't get any better Tomas found a way to wow us again.