Arrived on time Were professional and started working…read moreimmediately. No time wasted Excellent installation; we are so pleased No mess and left the place in its original condition; Left is so neat and tidy No damages anywhere whatsoever Finished the job well within time - in just one day (we were told it could take up to 2 days) Quality of work is outstanding; Well worth the money! The entire team coordinated the work so well - starting from doing an assessment to dropping off the material to completing the job - it was so seamless. They are so proficient and provided excellent service. A pleasure dealing with them. They are top notch! So proud they are local . Thank you for a job well done and making our family room and 2 master closets look great!!

I know this is a family run business which is why I hate to write a bad review. The owners were…read morevery friendly and knowledgeable. The person who came out babbled for half an hour before he got to measuring. We want to have almost our whole house redone, about 2400 sq ft., so a large project. He didn't have a sample we specifically requested be brought to the appointment. That was the first strike. After I received the quote, I emailed twice asking for additional quotes as we chose a different carpet. No response for 3 days. That is not acceptable. They lost our business. How could we trust the rest of the process after the bad start? We did decide on Mohawk products for both carpet and laminate flooring so they had the opportunity to install flooring for most of our house. We went with another family owned business.

Luis and his crew did a great job installing laminate flooring over about 800 square feet of…read moreceramic tile in a handful of rooms, including kitchen, bathroom and hallways. He handled every complication (there are always some) with professional expertise, communicating with me the whole way. Takes pride in his work and the finished product shows. I almost forgot to say that his price was entirely reasonable. Hire this guy!

Contacted Luis based on excellent reviews. So paying it forward. Purchased a townhome with very…read moredark engineered hardwood floors. Had little hope they could be refinished to the natural red oak we desired, but Luis said he would try. We requested a high traffic finish over the oil based polyurethane finish because we have a small dog. He also had to fill gaps between the ends of boards due to hardwood shifting on our slab floors. Luis and his team started earlier than expected, and communication was easy. WOW!!! The results were better than we had hoped. And price was reasonable. See for yourselves !

I highly recommend Simonetti Floor Contracting for your hardwood floor project. John Simonetti's…read morework is fantastic! He did board replacement repairs, hardwood floor refinishing, and installed new hardwood floors in 2 rooms that were previously carpeted. John is a neat worker who pays attention to detail and always left my home even cleaner than when he started. John is a real professional and I felt comfortable having him work in my home.

John refinished around 3,000 sqft of hardwood floors at our house. We are very satisfied with the…read morework he has done. He is a real craftsman.

Excellent job by J & C Flooring. I had LVP floors installed in 2024 and shortly after I damaging…read moresome planks. I reached out to the original contractor for repair but he was a no-show for scheduled appointments and would not respond to me back as promised. After 2 months of trying to get a straight answer and resolution from the original contractor, I decided to look elsewhere. I found J & C Flooring on Yelp, a local family-owned business. The experience with J&C was quite the opposite: excellent communication, fast response for quote, competitive pricing, very knowledgeable, and the floor was repaired quickly and correctly. I am very pleased with the whole transaction and the results; I feel like a valued customer. Without a doubt, I will reach out to them again if I have more flooring needs.

Had water damage. Was able to replace entire flooring, etc... Was done in one day…read more However, communication was very poor when asking about other services. Was given a quote after numerous times asking for it. When trying to arrange to have other items repaired in home and schedule installation, they just vanished. This is very unprofessional behavior, especially since I have a year's warranty on my flooring. And if something happens to my flooring within that one year timeframe, who do I contact if they are not communicating with their customers? Very poor communication! Very unprofessional behavior.

Working with Wakefield Flooring was a mess, with James being really rude to me, but I can deal with…read moremen who get frustrated when mistakes happen (like them having us move items back into the house before the job was done and James taking pictures of one pair of underwear on the floor, having fallen out when we were moving laundry, and harassing me with that to say we were slobs, when they weren't even supposed to be at the house that day). James will likely reply to this with a he said she said sort of shaming, but this next problem is indefensible: now our flooring is breaking and they won't respond to me when I've tried to contact them. I think it's a manufacturer error, but it could be installation. I know my daughter's motorized wheelchair is part of the wear, but they knew we needed something that could handle that. The LVP boards are lifting and the corners breaking. It's troubling that they won't stand by their work or help facilitate communication with the manufacturer. (Also, if anyone knows how to get in touch with Nuvelle flooring, who made our LVP, I'd appreciate it!) ((I do see James likes to post personal emails to make himself look innocent here. If you saw all of our emails and knew that they cleared us to move items back into the house before they were completely done with the job, whatever he posts out of context in response to this is carefully selected to make himself look good. The real question for him is "have you responded to Shannon about the damage and pictures she has sent you?" He hasn't.))

never flished work horrible job horrble to work with and then wanted to sue us for his bad…read morejob......i can show photos of water stains never fixed and moldings never put in and wanted to be paid for.........beware its that bad!

From going into this office and selecting carpet with Letitia and estimator Jarrod. And the…read moreinstaller Pedro did a great job!!!

Uploaded photos. We had a Karastan LVT flooring installed on our second floor; the total cost for…read morematerials and labor was over $17,000. Since then, we've run into multiple problems, and honestly, it's been incredibly frustrating. Problem 1: Promised One Thing, Got Another We chose a more expensive floor than we originally planned because we were told it had a flush stair cap trim piece. That was important to us because we wanted a seamless, flush transition at the top of the stairs -- no overlap. The flush pieces were on our order and we paid for them. But when the installers showed up, they used an L-shaped piece that created a noticeable lip. When we asked about it, they told us a flush piece didn't actually exist for that floor. So basically, we paid more based on bad information, and there's nothing they could (or would) do to fix it once the floor was already being installed. Problem 2: Boards With Permanent Marker Some of the boards that were installed have purple marker lines under the clear coating. We were told it happened during manufacturing and couldn't be cleaned. The installers admitted they should have caught it and not used those planks. They offered us a few hundred dollars off or said they could replace them, but doing so would require ripping up a large section of flooring, which could cause more damage. They planned to reuse the removed boards, even if they were damaged in the process. Since there wasn't enough extra material to replace them all we'd have to pay for additional boards ourselves if we didn't want them to reuse what they ripped out. We decided not to risk it, covered those boards with furniture and rugs, and took the discount. Problem 3: Gaps in the Hallway In the hallway, 4 boards were cut too short. So now, when the humidity changes, they shift, leaving a 1/2" gap between the floor and the shoe molding, exposing the subfloor. That's about two feet of wall with subfloor showing for half the year. They tried to fix it by gluing and nailing the boards down, but that only worked temporarily. Again, the solution offered was to tear up a big section of the floor, but with the usual warning that it might cause more damage. So once again, we left it alone. Looking back, we probably should have taken the risk of further damage and let them replace those 4 boards. It looks awful. Problem 4: Boards Separating in the Bonus Room In our large bonus room, about 20'x24', some of the boards have started separating, leaving visible gaps. At this point, I haven't even contacted them about this issue, based on how the other problems were handled, I'm not optimistic that anything helpful will come from it. So this one is on me. This year, when we replaced the floor on the main level, we went with a completely different company. When we showed them photos of the upstairs install, they were shocked and told us we should have filed formal complaints and probably could have taken it even further. Honestly, the whole process took so much time, stress, and energy that we just didn't have it in us to keep pushing. If you're considering working with them, be careful, make sure you can actually get what they promise, and keep a close eye on the installation. After reading other reviews, I'm really hoping this was just a bad install crew and that they're no longer around.

Patrick and his team did a beautiful job helping us with flooring in our house we were putting on…read morethe market and our new house. Altogether they installed carpet, hardwoods, a stair runner, and mohawk laminate flooring. Once we offered on our new home, we needed the carpet replaced in our old house asap so we could list it. They replaced the carpet in two bedrooms and closets in one day. The photo showing the hardwood was previously carpet and we preferred hardwood against the back door entry. Patrick did a beautiful job. We were going to do LVP in the hallway upstairs but Patrick recommended we try Mohawk laminate. It was a GREAT choice. It's completely waterproof and slip free and really looks like real wood. All work was done at a very reasonable cost. Patrick is very responsive and did a wonderful job.

Patrick removed an existing carpet and installed a floating vinyl floor. He came to the site,…read moremeasured and provided an estimate within hours of my enquiry. He even tested the proposed flooring so that it would be compatible for my very specific application. I needed the job completed within a short and critical deadline and he delivered. He was meticulous, cleaning the site throughout the process and on completion. I Highly recommend Gellen's Flooring.

Victor was great, services offered appear worth while. He was punctual, on time and explained all…read moreservices and eta on completion

From the owner: Atlas Flooring & Design is a top-rated, 5-star flooring installation company proudly serving…read moreRaleigh, NC and surrounding areas. We specialize in Hardwood, Laminate, Luxury Vinyl Plank (LVP), and Carpet installations--delivering high-quality craftsmanship with a seamless, stress-free experience from start to finish. We offer Free In-Home Consultations, where our design and installation experts help you choose the perfect flooring for your space--all from the comfort of your home. Our expertly trained installation team is committed to exceeding your expectations. Plus, we back every project with a Lifetime Installation Warranty, giving you total peace of mind.

Just want to say a big thanks to Paul for getting our project done the week before Christmas! We…read morecouldn't be happier.

Several people in my old neighborhood recommended Sedaris Hardwoods. This company has been serving…read morethe area for years. If I had not spoken to former customers, I would have passed this business by. Things to note: - The communication, payments and scheduling were disjointed and I do agree with Crystal W., the previous poster, on this point. Based on my experience, I would recommend that this company hire an office manager or some type of scheduling/accounting assistant to manage scheduling and billing. Paul appears to manage it all himself and communicates mostly through texts after 9pm, though it is possible to get him on the phone during the day. - Have Paul come out and do the consultation and have everything ready and prepared for your estimate 3 months in advance when you want to get on the schedule-the business is busy and you'll likely need some lead time before getting on the schedule. - For our experience, we paid 50% for the flooring and then the remaining 50% a couple of days before installation. This was done directly with the flooring vendor (not Sedaris); the Sedaris crew will pick up the flooring directly from the vendor prior to installation - Sedaris installation crew were phenomenal-I give them 5 stars. They worked hard, were polite, and made sure everything was clean when they left. - We had one hiccup where the measurements that Sedaris did at our original consultation for our pricing fell short and didn't account for enough flooring-1 or 2 additional boxes of flooring were needed in the laundry area. In the end, Sedaris agreed to pay for the additional flooring and we paid for the additional labor. We felt that this was a fair arrangement and were happy with how that issue was resolved. - After the installation and final payments, we had a question about cleaning some paint stains in the floor (done by separate vendor) and Paul was prompt in giving some helpful tips-I appreciated his helpfulness even after our official business was over. Despite some of the communication challenges with scheduling and billing, if we were to get our floors done again, we'd hire Sedaris. We love our floors.

We are extremely happy with Brian and his team who recently renovated our kitchen hardwood flooring…read morefollowing a minor flood. The whole team were extremely professional, courteous, easy to work with, always on time and cleaned up every night before leaving. We were particularly impressed with the care taken to match the new hardwood stain and coating to the surrounding hardwoods. Even the flooring under our center island was replaced to insure no mold or long-term damage issues. It was great to find a company with this degree of expertise that was prepared to tackle a relatively small project. My wife and I have no hesitation in recommending BD's Hardwood Flooring should you need their help. David P. Raleigh NC

This is the best company I have ever hired before. Brian, the owner is very professional! His…read moreteam are very kind gentlemen and they do very good work. I def. recommend them!!! Tried 2 others, but they weren't as professional and family oriented as BD's.