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    A Mini Self Storage

    3.0 (2 reviews)

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    9 years ago

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    Public Storage

    Public Storage

    (26 reviews)

    Dana is the best!!! I don't expect much from storage facilities but was blown away from this…read morelocations customer service which after spending the day moving was well received!! Highly recommend and is really close to UTD!!!

    Public Storage excels in getting you into a unit quick and easy. It's honestly very impressive…read more Where they lack GREATLY is any shape or form of support by either phone or written communication. Chat is really your only option, which is of course outsourced to a cheap labor country, and they will drop your chat in a couple of minutes if you're not babysitting the chat; they can take up to 10 minutes to message you back but if you take more than 3, they will just close the chat. I scheduled move out on the 23rd of February for two of my four units. I checked on my March bill and both units are still present. Huh. So I schedule move out again. The end of the month comes around and they managed to move out one unit but the most expensive one is still there. I schedule move out on that unit for a THIRD time on March 30th. I put it in the back of my mind; I have work to do that doesn't revolve around trying to cancel a damn storage unit. Fast forward to the 7th of April. I get a text that I have a past due balance and to pay to avoid collection attempts. LMAO. Good luck wit dat. I called and was able to get to the property manager's alleged voicemail, to which I left a message that expressed the reality of the situation and the more stark reality that I will never pay a cent for that unit in the time I hold breath in my lungs on this earth. Imagine my livid, fat ass when I saw a text today that I owe LATE FEES on top of the rent space itself; the gall to say that I moved out today and that's my balance. Anyways, I'm on a chat with Sahm T now....letting him know the same reality. Really crossing my fingers that he can see the clear paper trail that indicates this being 1000% the fault of Public Storage's property manager for this location so I can put this BS behind me. When I finally dump my last two units, I'll put this orange scab of a company behind me for good.

    All Storage

    All Storage

    (7 reviews)

    I am so glad we found this place. Clean, secure, well-lit, super friendly staff and with reasonable…read moreand affordable pricing that is--most important to us--up front and honest. We felt really good about the security and cleanliness of the units (all climate controlled) and the facility overall (the Plano location was only built a couple of years ago and it's super clean). Plus the ease of being able to drive up so close to the units. We worked with Wendy and she's been so kind and helpful and informative through the entire process. I did a lot of research and this place was definitely the right choice. We really appreciated that All Storage had a great intro special but that Wendy was also super up front about what the pricing would be after the special ended. Our close friends had a horrible experience with one of the bigger chain storage places hiking their rent up by insane amounts after the initial first month offer, and that's why we wanted to find a more locally run place. Wendy walked us through everything and went over what we could realistically expect in terms of pricing and it was all very reasonable. She went above and beyond in ways she didn't have to and we really apprecaited it. It ended up being harder than I thought it would be to find a clean, secure, affordable and trustworthy storage place, and so I wanted to make sure to write a review for All Storage in case it can help out someone else who's in the same boat. In short, highly recommend!

    This facility is brand new and everything is clean and very EZ to drive up to!…read more The manager, Tressa, is so sweet and friendly. Definitely goes above and beyond with her customer service even when she doesn't need to. I am referring everyone here!

    A Mini Self Storage - selfstorage - Updated May 2026

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