Great experience. No issues, safe and friendly. Would definitely come back in the futureread more

Very quick response about any question. Helpful and cooperative. Aal are good to accommodate and…read morevery friendly.

I hired a moving company for my apartment move, initially quoted $1,185 based on my items, with…read more$350 paid upfront. When the movers arrived 20 minutes late, I was informed that the cost would be based on square footage instead, increasing the remaining $835 by over $1,000. The mover refused to give a final quote until everything was loaded and was rude and careless, damaging my apartment during the process. He held my belongings under duress, demanding an additional $850, claiming it was a "deal." After paying, I discovered he left items at my old apartment and poorly reassembled my dresser, using my tools to fix it. A week later, he called accusing me of lying about the apartment damage, despite my photographic evidence, and offered to "fix it" so I could drop the matter, also refusing to share his name or company address. The owner, Olvin, was also rude and unprofessional, dismissing my concerns with profanity. Their conduct throughout the move was unprofessional, dishonest, and disrespectful.

Second Time we used this Moving Co, Both times very Efficient Especially Chris & Cesar handle…read moreeverything and then More! By handling some items that were very Dear to meAnd there was a third Elderly Black Man also that was working very hard and unfortunately didn't get his name But was very Efficient as well. Would Highly recommend this Co

I have had a storage unit here for years, and everything has been good up until recently with the…read morechange of management. Back in the day management turned the lights and electricity on as soon as it got dark outside. Now they turned them on extremely late and people can't do nothing because of no power. I hope they can fix this soon as possible. Other than that, no issues.

I found the staff at this U-Stor location very helpful, professional and downright friendly…read more Their buildings are immaculate, stay dry in rain (I checked my unit on a rainy day just to make sure), and the security is very good. Each unit has an alarm that is disabled when you enter and you can't leave until you turn it back on again via a touch pad. Prices were very competitive with the other storage facilities in the neighborhood. Newer too.

Dana is the best!!! I don't expect much from storage facilities but was blown away from this…read morelocations customer service which after spending the day moving was well received!! Highly recommend and is really close to UTD!!!

Public Storage excels in getting you into a unit quick and easy. It's honestly very impressive…read more Where they lack GREATLY is any shape or form of support by either phone or written communication. Chat is really your only option, which is of course outsourced to a cheap labor country, and they will drop your chat in a couple of minutes if you're not babysitting the chat; they can take up to 10 minutes to message you back but if you take more than 3, they will just close the chat. I scheduled move out on the 23rd of February for two of my four units. I checked on my March bill and both units are still present. Huh. So I schedule move out again. The end of the month comes around and they managed to move out one unit but the most expensive one is still there. I schedule move out on that unit for a THIRD time on March 30th. I put it in the back of my mind; I have work to do that doesn't revolve around trying to cancel a damn storage unit. Fast forward to the 7th of April. I get a text that I have a past due balance and to pay to avoid collection attempts. LMAO. Good luck wit dat. I called and was able to get to the property manager's alleged voicemail, to which I left a message that expressed the reality of the situation and the more stark reality that I will never pay a cent for that unit in the time I hold breath in my lungs on this earth. Imagine my livid, fat ass when I saw a text today that I owe LATE FEES on top of the rent space itself; the gall to say that I moved out today and that's my balance. Anyways, I'm on a chat with Sahm T now....letting him know the same reality. Really crossing my fingers that he can see the clear paper trail that indicates this being 1000% the fault of Public Storage's property manager for this location so I can put this BS behind me. When I finally dump my last two units, I'll put this orange scab of a company behind me for good.

This place has been amazing with the friendliest Manager (Carol) on site who is willing to help and…read moreoffer great customer service! Also, a very clean and safe place for you to store items. The lighting, cameras and security make it safe! Definitely would recommend this place to anyone looking for a storage unit!!!

Sunbelt had great pricing for a climate control unit, is very clean, one story facility that is…read morevery easy to load and unload to your unit. Carol is so helpful, and accommodating. They have locks that come with the unit that are very secure and it saved us from having to go purchase one after a long day of moving! Gates are secure in and out. The facility is great! Carol made leasing it quick and easy! She's a fantastic manager and I appreciate her walking us thru each step. Highly recommend !

I volunteer with a group that uses Metroplex Self Storage to rent a space to keep our supplies. I…read moreneeded to pick up some items and was greeted by Randy when I walked in through the front door. A brief while later, he walked by while I was in our unit and we briefly had a conversation about my group. Anyway, he told me he locked the front door that I came in, so I would need to exit via the other door. That's no problem at all. Randy is a very nice man and I appreciated him finding me to let me know how to exit, especially with my arms full of the supplies I came to get. The facility is climate controlled and very clean. It's easy to open your storage space because once you remove your lock, there is a good sized rope to pull the door up/down. It's a great place to store items and at a reasonable price.

Never there. Never answer. Never return calls. Even the "emergency number" doesn't get answered.read more

I am so glad we found this place. Clean, secure, well-lit, super friendly staff and with reasonable…read moreand affordable pricing that is--most important to us--up front and honest. We felt really good about the security and cleanliness of the units (all climate controlled) and the facility overall (the Plano location was only built a couple of years ago and it's super clean). Plus the ease of being able to drive up so close to the units. We worked with Wendy and she's been so kind and helpful and informative through the entire process. I did a lot of research and this place was definitely the right choice. We really appreciated that All Storage had a great intro special but that Wendy was also super up front about what the pricing would be after the special ended. Our close friends had a horrible experience with one of the bigger chain storage places hiking their rent up by insane amounts after the initial first month offer, and that's why we wanted to find a more locally run place. Wendy walked us through everything and went over what we could realistically expect in terms of pricing and it was all very reasonable. She went above and beyond in ways she didn't have to and we really apprecaited it. It ended up being harder than I thought it would be to find a clean, secure, affordable and trustworthy storage place, and so I wanted to make sure to write a review for All Storage in case it can help out someone else who's in the same boat. In short, highly recommend!

This facility is brand new and everything is clean and very EZ to drive up to!…read more The manager, Tressa, is so sweet and friendly. Definitely goes above and beyond with her customer service even when she doesn't need to. I am referring everyone here!

Great service and customer care. Clean storage facility…read more Thanks for all your help Dona!! brandie&brandan

The property and storage itself was fine, but I began renting a small unit in June of 2022 for $73…read more Got a latter in the mail this month saying it goes up to $103. Canceled immediately. 100% a bait and switch. I am looking on their website now, and that same size storage unit is being marketed for $44. Clearly there are way too many games with pricing so I would highly advise to stay away and find another local storage if you plan to be there longer than a month or two.

The rent goes up fast!…read more The facility was clean and easy to access. The rate for the 5x10 unit was $51/month in August 2024 (after a $41/month introductory rate for three months). They increased the price quickly. In May 2025, they raised the rent to $66/month, and they just notified me that on February 2026, the rent would increase to $86/month. That's a 30% increase every 9 months, a 70% increase in a year and a half. I'm moving my stuff out before the next rent increase goes into effect. If I were to do it again, I would only consider Public Storage for short-term rental (less than a year).

They had the size unit I needed, when I needed it, at a very reasonable price. It's well…read moremaintained and clean. They have great security. Carts are available to assist with your moving of items.

Set up to pick up using just app. Made me wait in 1 hour line instead of having mobile pickup…read moreworking

Booked a reservation 3 days in advance. Drove 3 hours from Louisiana to find out they gave my truck…read moreaway. This location should be avoided at all cost.