Leaving Tennessee after our first wonderful visit & I was…read morefeeling sad. Because I had read about the amazing chocolates made there online, I decided this would be our last stop enroute to the airport. Boy was that a smart move! It cheered up my goodbye dramatically! I came with an empty Tupperware and filled it with an assortment of their delicious individual chocolates. The chocolates travelled beautifully in my suitcase & I think they are uniformly some of the best chocolates I have ever had in any state! A few pieces help sweeten my day and reminds me of the great music & country beauty of Tennessee!

closed 6/10/26 store empty. Handwritten sign in door saying thank you For the years of support. I…read morehad liked this shop and was hoping to get a birthday present

What a great shop... The wonderful aroma brought us in.... They were making Candy apples, homemade…read morepeanut butter cups.... & Fudge... I'm not sure they didn't have everything.... Friendly staff too... I bought peanut clusters & coconuts crisp....

We visited this Kilwins with my daughter, who has celiac disease. We asked if staff could use a…read moreclean scoop and serve from a clean or unopened tub from the back to reduce gluten cross-contact. Staff told us they were not allowed to do that and could only serve from what was already in front. There was also a posted Kilwins "Handling Allergen Requests" notice stating that stores should not open a fresh tub, use separate scoops, or implement special handling procedures for allergy requests. I understand no ice cream shop can guarantee allergen-free food. However, families with celiac disease should know this location would not take even basic cross-contact precautions such as a clean scoop or clean/unopened tub. Because of that, my daughter could not safely order. Very disappointing experience. In Response to owner : Hi Ashley, I appreciate your response, but this actually highlights the concern. Saying that using a clean scoop or an unopened tub "would not make a product safer" is very troubling for families with celiac disease. Those steps may not eliminate all risk in a shared environment, but they absolutely can reduce one obvious source of gluten cross-contact: shared scoops and front tubs that may have been touched by cones, cookies, brownies, or other gluten-containing items. We were not asking Kilwins to guarantee that anything was gluten-free or allergen-free. We understand there is still risk in a shared environment. We were asking for basic cross-contact precautions so we could make an informed decision. What is disappointing is that Kilwins' policy appears to remove that choice entirely by refusing to take any special handling steps, even when a family clearly understands the remaining risk. For a child with celiac disease, being told that the store will not even use a clean scoop or unopened tub is not "keeping customers safe" -- it means the customer is effectively excluded from being able to participate. I appreciate that your intent may be to avoid misleading people, but the better approach would be to say: "We cannot guarantee no cross-contact, but we can use a clean scoop and unopened tub upon request." Families with celiac disease deserve accurate information and reasonable precautions, not a blanket refusal.

Wonderfully overwhelming source of baking supplies. Nice attentive customer service…read more Wonderfully overwhelming source of baking supplies. Nice attentive customer service.

Great product selection! I needed a mold that they did not have; however to my surprise the guy…read morewent to make it while I was looking around. Great experience and customer service!

Everything about this shop is great! It's located inside the Factory in Franklin, which is loaded…read morewith other great shops and restaurants... and the best darn farmers market ever (in my opinion). Parking situation is fantastic, there is a huge lot and never any issues. Such cute items here and all made in Tennessee! I know, you'd never guess that from the name, right?! Check it all out, not a bad item in the store. I purchased a bulk order from them back in December for work Christmas gifts (24 puzzles and 24 GooGoo cluster candies), and customer service to coordinate pickup was so kind and friendly. If you are ever looking for a fun gift for someone, come here first!

So happy with the custom gift box for a friends birthday. She lived it! Elizabeth went over and…read moreabove to get my gift delivered on time, even after the driver was already on his route for the day.

I'M COMING HERE FOREVER!! I met the owner and he's one of the nicest guys around, AND the doughnuts…read moreare simply the best!! This is the most moist cake doughnut I've ever had, and the glaze tastes like it's homemade. If you're ever close you'll come back too! The great thing is that these doughnuts are ALL occasion! You can have one in the morning with your coffee, or as an afternoon snack, and even as an after dinner desert. A1 by all means! Not to mention I know quite a bit about doughnuts because my first job was as a doughnut maker! The customer service is always friendly! Just ask for DANNY!!! The smell is incredible!!! I recommend you get the maple, or the blueberry!!!!!! HOLY COW BEYOND INCREDIBLE

DO NOT GIVE THIS COMPANY YOUR BUSINESS. The owner is rude and is setting a poor example of what…read moreshould be a fun experience. My son went to purchase 4 donuts this morning while I was standing in line at another vendor( farmers market) After standing in line for 15 minute my son approached the truck with a rolled up $20 bill. As he handed it to Danny Tassone, Danny answered back, how would you like it if handed you all of your change back this way! Don't be a jerk Danny. He's a kid and that's not cool. YOU are not cool for treating my son that way. Shame on you Danny Tassone! It undermines your entire business and now I understand that your customer, no matter what age, doesn't matter. And by the way. I tried one of the 4 donuts, and I never need to go back, regardless of this incident, they're just not that good. I hope that everyone who reads this review-takes a moment to think about how my son felt all day, as he asked me: "Why would he say that to me? Because he doesn't care about the customer son. Therefore I don't care about his donut business!

I purchased a Turtle Bundt cake and it is absolutely perfect! This is hands down the best cake I…read morehave ever tasted! In the future I will most definitely be ordering my cakes from Alicia at Sweet Treasures.

I really enjoy the quality of chocolate used to make my order. Very smooth and not chalky like some…read morechocolate can get. Very good customer service, order was made quickly and better than I imagined. I would highly recommend Sweet Treasures for special events and just for everyday enjoyment. I'm looking forward to placing my next order!!! Thanks!!

Who doesn't love a spot dedicated to nothing but candy?!…read more Situated on the top floor of Cool Springs Galleria, Candy Craze is a small, but jam packed store offering all things candy. Candy Craze is mainly a "by the pound store", where most of their options are in cases and purchases by the pound. You can mix and match for the same price, which is great because there is always something we want to try, but don't want to spend a lot on, so buying one piece along with all the stuff we know we like is a nice way to check it off. The store is a bit dated, but what spot in a mall isn't these days. Service is friendly, even on the phone. I rang them before popping by as I was unsure best spot to enter the mall, and they let me know the easiest way to find them. Overall, I do not do malls or purely candy shops often...but I am not mad at this candy shop inside of the mall.

I am a diabetic and I tell you what I have tried all sorts of chocolate covered almonds, and the…read moresugar-free chocolate covered almonds are by far the best I've ever had in my life. They are a little pricey, but the flavor is amazing. Their customer service is spectacular. The manager is doing a great job.

These cakes are delicious. I've tried several varieties including the white chocolate raspberry and…read morethe gluten-free lemon raspberry and they were both delicious, moist. I honestly can't tell the difference between the gluten-free cakes and their regular cakes. They are also pretty and can't beat the ease of slicing a bundt cake for your guests.

I am actually not a cake fan, but NBC delivers something I truly enjoy! The bundt cakes are such an…read moreenjoyable texture and the cream cheese icing is chef's kiss! I love the bundlet's for a small treat - red velvet is my fav, but also enjoy the carrot, and cookies & cream! This is the spot for an anti-cake person to enjoy a cake! Great staff and culture.

Food Soooo many choices that it was difficult to pick one…read more I like that they had regular sized cupcakes along with mini ones. Tried the peanut butter chocolate in a mini size and it was the perfect late afternoon snack. Service Employee let us take our time to look over the many different cupcakes options. She was a joy to speak to, also. Ambiance Place appeared closed when we walked in but the employee ensured us they were open lol. I advise you to get there early because it was slim pickings in the aftermath. Would I go back? Absolutely!

As a long-time Brentwood resident, I've wanted to try IveyCake ever since they relocated from…read moreFranklin in 2017! As luck would have it, we celebrated my mother-in-law's 80th birthday with a towering custom cake from IveyCake. And let me tell you. Owner Ivey Childers makes a mean cake! They are literally works of art made by a creative decorator who demands perfection and uses the finest ingredients. The cake is very dense, what our family considers to be the ultimate texture for a cake. The frosting is super thick and very sweet. You can't eat too much at one time, which is probably a good thing. We had hoped for some sort of confirmation email to let us know the cake was finished. So we showed up on faith alone hoping the cake was ready for our celebration, and there it was! Whew! And not only will IveyCake create your beautiful custom cake, but they even sell cupcakes and small cakes on a daily basis in their adorable little shop. Go check them out!