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    A-J Cycle Shop Bmw

    5.0 (1 review)

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    6 years ago

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    Green River Powersports

    Green River Powersports

    (11 reviews)

    I brought my chainsaw in for them to fix it. I kept going into the store to check on the status…read moreand never received a clean answer when it would be completed. Steve, the owner apologized at first and told me it was unacceptable. He indicated that he would call to let me know timeframe and cost. He never did. He told me the parts were ordered and be patient. I waited over 4 months and finally told him I wanted my chainsaw back. He put the saw in a cardboard box and charged me $311.90 to "take it apart and diagnose it". When I arrived to the shop, he refused to let me use the credit card machine and said cash only (I purchased items there in the past using my credit card). He was just trying to be rude about it and making it difficult for me. Bottom line. DO NOT support this business!! It is currently up for sale/lease/rent and does not seem to be in a good place financially. Jim is completely rude and does not value his customers. I will never use this business again

    My boyfriend and I came to Green River Powersports looking for a CRF150R for me. When we arrived…read moreand my boyfriend explained what we were looking for and that it would be my first bike, the two employees there were openly rude, rolling their eyes and muttering under their breath about how they thought it was too much power for me to handle and that I wouldn't be able to figure out the kick start. Granted, I am 5'2" and 108 lbs so I can understand their concern, but their attitude was very off-putting. If they had advised me in a courteous and professional manner I certainly would not have minded, but I don't appreciate being treated like I am incompetent by complete strangers, especially when I am looking to do business with them. What is more, their pricing is not competitive. I purchased the exact bike I wanted elsewhere for $800 less and couldn't be happier with it.

    Valley Motorsports

    Valley Motorsports

    (18 reviews)

    Great atmosphere good service sales people are very attentive great help good at explaining thingsread more

    At least one employee in this establishment is shockingly rude…read more I called this afternoon to see whether they might stock a battery for my 2008 Triumph Bonneville. After making my way through the voicemail, I reached a friendly gentleman in parts. He informed me that "we almost certainly have that battery in stock; let me check," and put me on hold. I waited patiently for about 6-7 minutes, then someone else picked up. The subsequent conversation, which took place about twenty minutes ago, was pretty short, so I'll reproduce it in full: Employee: Who are you holding for? Me: I was speaking with someone in parts; he's looking into availability on a battery for me. Employee: Well, he put you on hold because we got so many people here it's going to be about 45 minutes before he can look up your part. So you can keep holding or you can call back -- it's your choice. Me: Okay, so should I just wait about 45 mins and call back? Employee: [In a snarky/patronizing/"problem employee"/passive aggressive voice] You want to wait on hold for 45 minutes? Me: No... Employee: Well then call back. [Immediately slams receiver down on me.] Now let me just mention a few things. I'm easy-going and, as a local business owner myself, I certainly don't like to badmouth a Northampton retailer, especially during these hard times. And I also understand that a workplace can be frustrating when things are piling up. So I would have been very understanding if the second guy who picked up had said something simple like "Hi, we're really backed up. Can you call back later?" Or anything of a similar tenor. Instead, this person decided it would be more appropriate to present me with what amounted to a false choice, then hit me with a nasty and patronizing tone when I -- unaware that he was just looking for an opportunity to unload his attitude on an unsuspecting customer -- simply sought some clarification as to what he wanted me to do. To recap: I was just looking for a battery. I was going to give them my business. This was utterly uncalled for. To the owner of this business, I would suggest that this employee needs a serious talking to.

    Vintage Steele - Jim's 1971 Triumph Tiger built by Vintage Steele.

    Vintage Steele

    (3 reviews)

    $$

    There isn't much I can say about Vintage Steele that hasn't been said already. It's a great shop…read morethat's owned and operated by great guys. Every time I walk into this shop (which is fairly often) I'm always blown away by the custom work they have going on and how excited the guys are about what they're working on. What makes me different from most folks that go to this shop is I'm a Harley guy. I can say without question that Chris and Josh are comfortable and confident working on any make of motorcycle. I trusted them to work on my Sportster and I trust them now to work on my Road King. When you drop your bike off for work you'll always have a good idea on what it's going to cost. These guys are great at quoting an estimate and follow through with great communication should they discover something else that might need attention. They'll never do any work without finding out if you actually want it done. These are stand up honest guys doing something that they love to do. Just stop by the shop sometime and have a conversation with these guys. If their genuine enthusiasm, passion and positive attitudes don't win you over....you should probably find another shop.

    class act. stopped by to check out a bike for sale and was greeted by josh. he spent a few minutes…read morewith me and my wife showing us the bikes he was working in as well as allowing us to look around the shop. i did not buy anything but will certainly have them keep my triumph running strong. check out the website as well. www.vintagesteele.com

    A-J Cycle Shop Bmw - motorcycledealers - Updated May 2026

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