I brought my chainsaw in for them to fix it. I kept going into the store to check on the status…read moreand never received a clean answer when it would be completed. Steve, the owner apologized at first and told me it was unacceptable. He indicated that he would call to let me know timeframe and cost. He never did. He told me the parts were ordered and be patient. I waited over 4 months and finally told him I wanted my chainsaw back. He put the saw in a cardboard box and charged me $311.90 to "take it apart and diagnose it". When I arrived to the shop, he refused to let me use the credit card machine and said cash only (I purchased items there in the past using my credit card). He was just trying to be rude about it and making it difficult for me. Bottom line. DO NOT support this business!! It is currently up for sale/lease/rent and does not seem to be in a good place financially. Jim is completely rude and does not value his customers. I will never use this business again

My boyfriend and I came to Green River Powersports looking for a CRF150R for me. When we arrived…read moreand my boyfriend explained what we were looking for and that it would be my first bike, the two employees there were openly rude, rolling their eyes and muttering under their breath about how they thought it was too much power for me to handle and that I wouldn't be able to figure out the kick start. Granted, I am 5'2" and 108 lbs so I can understand their concern, but their attitude was very off-putting. If they had advised me in a courteous and professional manner I certainly would not have minded, but I don't appreciate being treated like I am incompetent by complete strangers, especially when I am looking to do business with them. What is more, their pricing is not competitive. I purchased the exact bike I wanted elsewhere for $800 less and couldn't be happier with it.

I will never do business here ever again. I brought my bike into have extensive motor work done I…read moregave him a budget of what I could afford and he went over my budget by $1300. Had no choice but to find the money to get my bike back out of hock because you would not release the bike till I paid for it in full. So After having had work done with new valves new cam lifters pushrods cylinders bored out 11,000 miles later pushrod let go. Brought it back to him for him to look at told me he didn't know what was wrong but was going to cost A minimum of $2000 to repair. I asked him how could you tell me how much it's going to cost when you don't even know what is wrong. Just looking for quick cash? What was really upsetting is that he wouldn't stand by his work after 11,000 miles.

Just got my bike up and running again and needed a few supplies, new helmet, cover, gloves, etc. I…read morewas amazed that their pricing is internet competitive!! Always happy to support a local business, and the customer service was great!!

Great atmosphere good service sales people are very attentive great help good at explaining thingsread more

At least one employee in this establishment is shockingly rude…read more I called this afternoon to see whether they might stock a battery for my 2008 Triumph Bonneville. After making my way through the voicemail, I reached a friendly gentleman in parts. He informed me that "we almost certainly have that battery in stock; let me check," and put me on hold. I waited patiently for about 6-7 minutes, then someone else picked up. The subsequent conversation, which took place about twenty minutes ago, was pretty short, so I'll reproduce it in full: Employee: Who are you holding for? Me: I was speaking with someone in parts; he's looking into availability on a battery for me. Employee: Well, he put you on hold because we got so many people here it's going to be about 45 minutes before he can look up your part. So you can keep holding or you can call back -- it's your choice. Me: Okay, so should I just wait about 45 mins and call back? Employee: [In a snarky/patronizing/"problem employee"/passive aggressive voice] You want to wait on hold for 45 minutes? Me: No... Employee: Well then call back. [Immediately slams receiver down on me.] Now let me just mention a few things. I'm easy-going and, as a local business owner myself, I certainly don't like to badmouth a Northampton retailer, especially during these hard times. And I also understand that a workplace can be frustrating when things are piling up. So I would have been very understanding if the second guy who picked up had said something simple like "Hi, we're really backed up. Can you call back later?" Or anything of a similar tenor. Instead, this person decided it would be more appropriate to present me with what amounted to a false choice, then hit me with a nasty and patronizing tone when I -- unaware that he was just looking for an opportunity to unload his attitude on an unsuspecting customer -- simply sought some clarification as to what he wanted me to do. To recap: I was just looking for a battery. I was going to give them my business. This was utterly uncalled for. To the owner of this business, I would suggest that this employee needs a serious talking to.

There isn't much I can say about Vintage Steele that hasn't been said already. It's a great shop…read morethat's owned and operated by great guys. Every time I walk into this shop (which is fairly often) I'm always blown away by the custom work they have going on and how excited the guys are about what they're working on. What makes me different from most folks that go to this shop is I'm a Harley guy. I can say without question that Chris and Josh are comfortable and confident working on any make of motorcycle. I trusted them to work on my Sportster and I trust them now to work on my Road King. When you drop your bike off for work you'll always have a good idea on what it's going to cost. These guys are great at quoting an estimate and follow through with great communication should they discover something else that might need attention. They'll never do any work without finding out if you actually want it done. These are stand up honest guys doing something that they love to do. Just stop by the shop sometime and have a conversation with these guys. If their genuine enthusiasm, passion and positive attitudes don't win you over....you should probably find another shop.

class act. stopped by to check out a bike for sale and was greeted by josh. he spent a few minutes…read morewith me and my wife showing us the bikes he was working in as well as allowing us to look around the shop. i did not buy anything but will certainly have them keep my triumph running strong. check out the website as well. www.vintagesteele.com

What a hidden jem, Tim & Mike will make it happen sales and service are excellent , whatever you…read moreneed tires brakes Mass inspections clothing and all the goodies for your Adventure bike Side by Side dirt bikes 4-wheelers street bikes and more

Bob, Sandy & Staff are great people always taking time to meet your needs at fair pricing. They are…read moretruly part of the motosports community and are highly appreciated! Craig K. Oceanside, California

Legendary motorcycle shop, I was honored to meet the owner…read more If your in the area its a must stop for any enthusiast of vintage dirt bikes Great service as well

Went for a 5k oil change, Steve has forgotten more about bikes than most will ever learn…read more Respectful and professional, never going anywhere else!

They had a sign out offering welding for just about anything...I had a broken piece of gym…read moreequipment. They took care of it real fast, same day. Maybe it was perfect timing but I couldn't have been happier. Cash and carry and everyone is happy. Incidentally they have every motorcycle part you could imagine and a beautiful shop that looks like it could handle everything from custom fabrication to complete overhauls.

This is and has been my go to dealership since the 90's. It's definitely worth a visit! Massive…read moreselection of new and pre-owned bikes, ATVs, Side by Sides, power equipment, gear, parts, fluids (Including VP Race Fuel), and even kid stuff! Motorsports International is an authorized dealer of Honda, Yamaha, Suzuki, Kawasaki, Husqvarna, Polaris, Stacyc, Kayo, Stihl, and Scag.

0 star,honda dealership?my ass,called to make a appt for my 1984xl600 to have it serviced,what do…read morethey say?to old for them.dont call yourself a honda dealership if you cant work on a honda.very pissed about this,and they just lost a customer for life.....so much for buying my new bike there,so much for buying my grandsons motorcycle there,ill make sure to pass this around and tell people to go elsewhere,and the bike is in mint condition,just wanted a oil/filter change what a clown show...........................