Nice people and very helpful. I have owned a number of Harleys over the years. I have experiences…read morewith several dealerships in Massachusetts and New Hampshire. Ronnie's customer service was excellent. I can't say that about every dealership.

Ordered a few items from them online. I figured, due to Covid, that items could be back ordered,…read moreand that's okay. It has come to the point where I just need a refund. Ordered online on 9/25/2020, item got back ordered to 10/28/2020. I asked for an update on 10/30/2020. I get an email saying it's pushed back to 11/11/2020. I email 11/20/2020 for an update. I get an email saying it's pushed back to middle of December. I would have been fine if: 1. They would update me without me having to ask. 2. They didn't charge me until they send out my order. 3. The customer service was better. Edit: Received an email from Kmartello@ronnies.com "You were notified in Oct ... that it was on backorder til the end of Oct.. You do not need to make a complaint, we will refund your money" 11/20/2020: Received refund

Bob, Sandy & Staff are great people always taking time to meet your needs at fair pricing. They are…read moretruly part of the motosports community and are highly appreciated! Craig K. Oceanside, California

Legendary motorcycle shop, I was honored to meet the owner…read more If your in the area its a must stop for any enthusiast of vintage dirt bikes Great service as well

These guys are awesome! We have been repeat customers a few times now. Always professional and…read morepleasant to do business with. Sales, service and parts. Thank you!

Big thanks to JP and Anita at Ronnie's for making the purchase of my new side by side so easy…read more They were both really friendly and accommodating. They set me up with a great deal on the new purchase as well as my trade in vehicle. They were honest and up front about everything from start to finish and when I came to finalize my purchase I was in and out in no time at all.

Great atmosphere good service sales people are very attentive great help good at explaining thingsread more

At least one employee in this establishment is shockingly rude…read more I called this afternoon to see whether they might stock a battery for my 2008 Triumph Bonneville. After making my way through the voicemail, I reached a friendly gentleman in parts. He informed me that "we almost certainly have that battery in stock; let me check," and put me on hold. I waited patiently for about 6-7 minutes, then someone else picked up. The subsequent conversation, which took place about twenty minutes ago, was pretty short, so I'll reproduce it in full: Employee: Who are you holding for? Me: I was speaking with someone in parts; he's looking into availability on a battery for me. Employee: Well, he put you on hold because we got so many people here it's going to be about 45 minutes before he can look up your part. So you can keep holding or you can call back -- it's your choice. Me: Okay, so should I just wait about 45 mins and call back? Employee: [In a snarky/patronizing/"problem employee"/passive aggressive voice] You want to wait on hold for 45 minutes? Me: No... Employee: Well then call back. [Immediately slams receiver down on me.] Now let me just mention a few things. I'm easy-going and, as a local business owner myself, I certainly don't like to badmouth a Northampton retailer, especially during these hard times. And I also understand that a workplace can be frustrating when things are piling up. So I would have been very understanding if the second guy who picked up had said something simple like "Hi, we're really backed up. Can you call back later?" Or anything of a similar tenor. Instead, this person decided it would be more appropriate to present me with what amounted to a false choice, then hit me with a nasty and patronizing tone when I -- unaware that he was just looking for an opportunity to unload his attitude on an unsuspecting customer -- simply sought some clarification as to what he wanted me to do. To recap: I was just looking for a battery. I was going to give them my business. This was utterly uncalled for. To the owner of this business, I would suggest that this employee needs a serious talking to.

What a hidden jem, Tim & Mike will make it happen sales and service are excellent , whatever you…read moreneed tires brakes Mass inspections clothing and all the goodies for your Adventure bike Side by Side dirt bikes 4-wheelers street bikes and more

Been bringing my bike there for years for an inspection sticker and never had any issues. This year…read moreI get rejected for bad tires by this new guy there. Later, I brought it to 2 other bike shops to check the tires and both shops tell me the tires are fine. Probably trying to sell me a set of tires I didn't need. I'll never go back.

Communication was great, Parts came in right when they were supposed to and everything went smooth…read more They mounted the rear tire for my motorcycle exactly as requested and the price was good.

Bought my KTM 390 adv here early '23. No aggressive sales and willing to work with you. I got a…read morepretty good deal on it too. I found the after service to be good as well. I emailed them in the first week that my coolant was a bit low and they mailed me a bottle of coolant for free. And people working there is nice and polite. I believe this a family ran business and it shows. Good communication during the whole process to boot. It was worth driving up an hour plus from southern rockland county. I will definitely do business with them again if I can.

And. The vast place I seen I have not been inside but yeah I'm Byeing a dirt bike but if there's a…read moredirtbike for 9 or 10 year Olds or 11 or 12 I getting one for my birthday

JT could be the best priced most reliable honest dealer in NEW YORK. He has always treated me right…read moreand has no complaints on eBay for a reason. JT I am blessed to work with you, have a wonderful Sunday! Robert

John is not only a very nice person but the bikes he sells are at prices that will blow ur mind go…read morestop by u will be more than happy!i bought my 2000 hd sportster xlh883 for 2,100$ with only 5k miles on it trust me u will be happy!cant wait to stop through again to get another nice bike!

I will never do business here ever again. I brought my bike into have extensive motor work done I…read moregave him a budget of what I could afford and he went over my budget by $1300. Had no choice but to find the money to get my bike back out of hock because you would not release the bike till I paid for it in full. So After having had work done with new valves new cam lifters pushrods cylinders bored out 11,000 miles later pushrod let go. Brought it back to him for him to look at told me he didn't know what was wrong but was going to cost A minimum of $2000 to repair. I asked him how could you tell me how much it's going to cost when you don't even know what is wrong. Just looking for quick cash? What was really upsetting is that he wouldn't stand by his work after 11,000 miles.

Just got my bike up and running again and needed a few supplies, new helmet, cover, gloves, etc. I…read morewas amazed that their pricing is internet competitive!! Always happy to support a local business, and the customer service was great!!