Pages Automotive just replaced my 2017 Ford Edge 2.0L eigne because of a cracked block…read more Pages Automotive diagnosed a defect in the Ford EcoBoost engine that Ford dealers will not tell you about. Ford refuses to do a recall on these defective EcoBoost engines. The team at Pages was very informative and showed a great deal of technical knowledge. Replaced engine quickly with no problems. My 2017 Ford Edge with the 2.0L EcoBoost engine experience a cracked engine block, leading to coolant leaks, overheating, and engine misfires. This issue is tied to a known defect in the engine's design, where the block's sealing surface warps due to high heat from the turbocharger, allowing coolant to leak into the cylinder. The Ford dealers are not going to tell you this, and I put my faith in Pages as they diagnosed and replace the engine quickly and perfectly. Back on the road! If you have a Ford EcoBoost engine that is failing, call Pages Automotive.

I needed a left ball joint repaired quickly, and Pages Auto Repair came through! They got me in the…read moresame day (which is rare!), had amazing customer service, were friendly, and very affordable. I'll definitely be going back--highly recommend!

If you like good customer service, look further. This place is a poorly run dump. I went to have my…read morecar inspected. First, the building is a mess, and the entrance is not very clear. I went in and was told to park in front of the last garage, where a guy would meet me. After waiting several minutes, a guy came out and told me to move my car, so I moved it to a parking spot, if you can call it that, since there was about 30 square feet of puddle. The guy hovered right next to my door as I got out, and then he got in without saying anything. I asked, "How long will it take?" and heard the response, "Five! Thirty-five!" I said, "So, five minutes, or 35 minutes?" And he said, "Five minutes!" So I said, "Okay, I'll be back in a bit then, going to go across the street." What happened next was like a scene out of a bad movie. The guy just kept shouting "35!" at me, like half a dozen times, while I said, "Yeah, I know, it's $35." "35!" "I will pay you when I get back." "35!" "Do you mean you want the money now? I don't have any cash. I have a card. I can just pay you in a few minutes when you're done." "35!" "I have never been asked to pay upfront for a car inspection before, is that what you're asking?" "35!" "I don't have cash on me." Finally, a full sentence. "You said you had a card, just give it to me now." I am not about to give my card to this guy, who looks and acts like he's drunk and clearly isn't carrying a card reader. I'm starting to wonder if he even really works there. So I say, "Look, I have never been asked to pay upfront for a car inspection before. I can pay you when I get back in a few minutes, because it's not like I am going to go anywhere: you do have my car. Or I can just take my business someplace else." Instead of responding, he just gets out of my car and walks away. So I go back in the front and ask if this is how they run their business, and the guy at the desk says, "Well I told you you needed $35." (No, he didn't.) I told him that the other guy had poor communication skills, and explained that I don't care if I have to pay upfront when it is clearly communicated in a way reflective of good customer service, and not just shouted at me repetitively in a way that isn't clear. At this point, the other guy comes out and starts shouting at me again, saying he usually says "35" three times, but this time said it five time, implying that I must be an idiot for not understanding what his neanderthal-like method of single word communication meant. I let them know that they needed to improve their communication skills and customer service and that I would be taking my business someplace else, and I left.

One of the most unprofessional places I have ever been. I drove in to get some gas and the female…read moreattendant berated me for wasting her time for such a small amount of money. This is not the first time her, or another attendant has been rude to me. It will be the last though. My wife has also been given poor service from this trash heap. No rating is low enough for this place. Since I have to though....

I've taken my vehicles to Ron's for years as it used to be owned by my brothers in laws. Ron and…read moreLinda were great business owners for years and are wonderful people. Mike was his mechanic then and he and his wife Jen bought the place place from Ron and continue to do great work in a highly professional manner. Friendly people and great service. Example: I needed something fixed on my car and was quoted a reasonable price from Jen. I dropped my car off for the day to have it repaired. She called me the next afternoon to not only tell me the car was fixed but that they were able to find the part for less than they originally thought so they dropped the price of the repair over 80 bucks. This is the kind of honest and amazing service you just don't see any more. Thank you Mike and Jen at Ron's Precision Auto.

Friendly, quick, service, and no surprises. And most importantly, fixed my truck right the first…read moretime.

Excellent local repair shop! I have had both of my cars serviced at Sonny's several times. From…read morebrakes to oil changes to exhaust work, they always have done a great job. They take the time to explain what they are going to do and ask you before doing anything extra that might need to be done. Very friendly and thorough.

My family and I have been taking our cars to Purple Valley for years. They are excellent at…read morediagnosing problems (even better than a dealership). They're quick to do just the work you need and nothing extra. They're honest, communicative and reasonably priced!

Great quick and reliable service for an oil change and a battery replacement…read more The reason I selected this shop was the reviews that stated that they are both reliable and honest. reliable but I do have to question the honesty. The current issue for concern and the 1 star rating is they charged my 18 year old daughter $388 for a Super Start AGM- Platinum 94RPLT battery. This battery is no more than $250 (less refund on core) at any auto part store. Here is the listing for the identical battery at O'Reilly: Super Start Platinum AGM Battery Group Size 94R H7 - 94RPLT. $249.99 Each + Refundable Core $22.00. https://www.oreillyauto.com/detail/c/platinum/super-start-platinum-agm-battery-group-size-94r-h7/ssbq/94rpltk I will assume this was either a honest mistake or I simply did not have full information. I will certainly change my review to a 5 star when I get a satisfactory explanation or a credit on the actual price of the battery. Mistakes do happen and, perhaps there is a very plausible reason for the battery being so much more expensive than what the advertised price is at most every retailer but I have called and emailed multiple times to get an explanation but no return email or call.

Excellent service, so far. I've only used them for fixing a tire, doing an inspection, figuring out…read morewhy my tire pressure gauge wouldn't go off. Very good diagnosticians. I recommend Godfroy's.

Chris and Jennifer did an amazing job getting my car out of a water ditch on a late spring Saturday…read morenight. The accident happened in the afternoon. I got in contact with a service that had a flatbed truck. After seeing the photos, they said they were afraid that just pulling it out could damage the underside of the car and I needed someone with a wrecker. Did you ever have that awful feeling that you were really stuck somewhere, didn't know where to turn, it was a weekend and you'd probably be stranded until Monday? After some phone calls, tho, a very friendly lady said they could help me and to send photos. She called back shortly saying the truck they needed was on another job but they would be there later that night. And they were. Chris and Jennifer worked in the chilly dark, in the water, with the truck lights on the scene, setting up multiple attachment points, pulling out a bit, resetting the attachment points, and repeat. It took close to an hour and they got the car out with no damage. If you ever need emergency help in central-northern Columbia County, they're the go-to people.

After replacing the center carrier bearing in my 98 Nissan Pathfinder, the vehicle would vibrate…read moreexcessively when exceeding 20 miles per hour. A friend recommended I call ABM Transmission in Chicopee and I am so glad I did! I had the good fortune of speaking with Mark, a fellow Marine, and he suggested I stop by in an hour. Upon arrival, Mark, personally inspected the driveshaft and then immediately took the vehicle out for a road test. Consequently, I was informed of what my options were. I greatly appreciate the expert "Can Do!" assistance provided by ABM Transmission. Many thanks to Mark and his highly motivating team of Coco and Angel for their outstanding professionalism, courtesy and prompt support. ABM is Highly Recommended! Paul USMC (Ret)

Brought my truck to abm transmission several times , they not only do transmission repair but…read morediesel repair and general auto repair. Marc and his son Erik and Nick are old school mechanics with the twist of latest computer technology. I can't say enough about their service and prices and straight forward approach to what ever repair u may have. Truly one of the last of the old school garages.

The mechanic told he was busy last week but he would me the following in Wednesday. He never did…read more Wednesday evening I left him a respectful message. I called the next day, during business hours, and he did not answer the phone. He must have screened my call. Never called back. He could have told me during the first call that he did not want to work on my 1999 Honda CRV. Why would someone act like that. I have always been very polite and to this guy.

We had an issue with our 2011 Subaru forester from overheating, a burning oil smell after driving…read moreit, constant refilling of the oil, then the car started to over heat. Turns out that Jeff from ARI Automotive was available to look at it. The engine was diagnosed with the head gaskets needing to be replaced. I was very happy with Jeffs' approach as how to fix it. Very knowledgeable master mechanic. He took on the project and now our car has basically a rebuilt engine and we are very happy with the work provided by ARI automotive. I heard from my car guy friends and they also would have him work on their vehicles! From trust and mind set he's the man for the job. Thank you so much for working on our car. Marc Bisson