Hi! Excellent at being on schedule, bargain price!…read more Calling them anytime I need help with snow and driving! Thanks!

My car was illegally taken by this company and when I called to get it back I was given a price…read more$200 more than the rate quoted on a certified letter they sent me days later. I was quoted overcharged prices twice and when confronted I was hung up on by the manager. This company operates illegally and preys upon people in their time of distress. This is not the family owned family oriented business they claim to be instead they are thieves and liars overcharging hard working individuals.

They were just fabulous. Got me in quickly, price was lower than estimate and I got the best water…read morebottle I travel the world with!

My front bumper got dented after a small collision, and 1812 was able to see me in about a week…read more The repair itself--replacing the front bumper--took only 2 days, and they made the process so easy for me, from scheduling a repair to arranging a car rental to communicating updates. But even before the repair, Chris kindly made a couple adjustments to make sure my car was safe to drive between then and the repair appointment. The service was also wonderful. Peggy and her family are so kind. I'd definitely come back here to service my car.

These guys do great work, and pricing is fair. They had me back on the road quickly as well. As a…read morewoman it can be stressful taking my old car to a shop but I always feel comfortable at Northampton transmission because the service is honest and I'm treated fairly. Thank so much!!!

This place has a very bad rap when you ask around for a good reason. They largely benefit from…read morebeing the only transmission service in town. Last year when my check engine light came on and I brought my car to them, they told me that my whole transmission needed replacing right then, because it could fail in the next few months. (I've waited to give this review for that reason). They were urging me to get the work started right then, a cool $2800 right after I was out of work with a cancer diagnosis, and in desperate need of a working car to get to Boston for life-saving treatment, which I even told them. I was panicking more than any other time in my life, so I went out of town to get a second opinion. The other shop I found (in Springfield) tinkered with it for a few minutes for free and assured me it would be ok and was not a safety issue. 14 months later, my transmission is still doing just fine. I wish I had the resources to talk to a lawyer; this is unconscionable business practice. It put me under even more totally unnecessary stress than I was already facing, and it wasn't even true. And for the service of looking at the transmission, they charged me over $90 without mentioning before that it would cost so much. Even while they were explaining all this work I supposedly needed, they treated me like I was wasting their time, because they (I think Dave) kept saying "normally we work on cars that need $5,000-$7,000 in work", like mine was barely worth the dirt on the tires to them because it's old and basic. I still can't believe they tried to do that to me while I was facing a threat like cancer, needing to know that my car could get me to appointments safely.

Let me just start by saying, Thank you Nic. I took my daughters BMW to several shop to get…read moreRIDICULOUS PRICING (I won't give their name, but they were thieves). I found Nic on yelp by accident (Thank GOD) sent him what was wrong with the BMW he sent me a quote right away and it was a 3rd of the cost of ALL the mechanics that gave me quotes. He came to the me, did the work and I must say the BMW is running fantastic. What an honest guy. And he knew exactly what was wrong and exactly how to fix the situation. ONCE again NIC! Thank YOU! Peace of mind for my college student is PRICELESS. I will never use anyone else.

Nik came here in the freezing cold and snow at night to change the alternator i suppled on Bmw, in…read moremy driveway outside! Thank you much for that! Not many would to that! and for a respectable price! He's patient and always answers any questions you have on email or in person!

Driving through, heat shield started dragging. They were kind enough to look at it and fix it…read moreright away and we were back on the road.

Sat at the inspection station in line when finally I got up to the bay and the guy tells me that…read moreI'm gonna have to wait because the car behind me got there before me, which was absolutely a crock. Just so happened that he knew the guy and they were chatting it up not going back there. What a waste of time.

I WAS a returning customer of Jay's Auto Body, I will no longer be bringing anything i own there,…read moreand I heavily recommend you avoid this place like the plague. My last vist was to get my side skirts installed, as well as some other small tweaks in bumper fitment, ect. I picked up the car 9am Wednesday July 23rd. Once getting to work around noon the sunlight was out and I was grabbing something from my trunk, I then saw multiple harsh scratches aswell as 2 cracks in my left tail light. I then texted over a photo to the shop and was immediately told it wasn't them and not their fault. After getting bombarded with texts and calls from the worker I got the owner's contact. He said he would look into it and apologized for the troubles. A few days later I had gotten a quote for replacing the lens and we got into contact again, the worker said he would give me $100, then later that day the owner called me and said he would give me $300 to go towards the replacement. I told him I would pick it up Wednesday July 30th. Wednesday July 30th I got up early on my one day off of work and went over to the shop with the tail light. The owner wasn't there, but the worker was. He then spent 20 minutes throwing out bs excuses and eventually said he cant take responsibility for it and refused to give me the money I was promised. I will never do buisness with that asshole ever again and I recommend you dont either if you care about your car and your money. He also didnt do a good job on the work. The job seems half done and parts feel off after he "anchored" them down. Charged a fortune too!

My headlights were in such bad shape that I had to use my fog lights in order to see at night. They…read moregot my headlights back to looking brand new, and I couldn't be happier! In the grand scheme of things I know this was a really small job, but I felt like they treated me as well as any other customer. I'll definitely head back to Jay's the next time I need work done.

Quick and professional work at a fair price, would recommend…read moreif you are in the area and need radiator work, this is the place to go.

From the owner: Riverside Radiator is the most trusted name in service and quality for decades. The owner Dennis…read more"Chu-Wee" Underwood is a hands on owner that you will always find in the shop doing the work on your vehicle. this is important and why our reputation is the best in the business. We provide services to the individual owner, business fleet accounts, towns and cities.we are one of the few radiator facilities in the metro area that regularly does work on agricultural , farm equipment as well has heavy equipment in general. We are the experts and this is all we do.Trust us to give you straight talk and advise with fair rates as well.

If I could give zero stars, I would. Absolutely terrible service. In the middle of a bad storm as…read morewell. Driver was extremely rude on the phone. Would not recommend under any circumstances

one of the worst towing places I've encountered. unreliable, unprofessional, and bad customer…read moreservice. stay away if you can!!!