On a miserable Sunday afternoon with the temperature outside stuck at two degrees above zero, slick roads and dusting snow, a basement sewer drain in our furnace room clogged and was soaking a large area of carpeted floor. Mykel arrived within two hours, and had our drain flowing within ten minutes. He explained what he thought the problem was and quickly unstopped the drain with a plunger. (I had already tried that, too, but I had no success.) He also suggested some preventative maintenance that would help prevent the issue from recurring. We appreciate Mykel's quick and honest service! We'll be calling "A Better Plumber" and asking for Mykel by name if and when we have any other plumbing problems. read more

Get a second opinion. I had them come out to address a slowed drain in the my kitchen, which they did a fantastic job of. They suggested following up with me a few days later with a camera down the drain to ensure there weren't any additional issues. A different technician came a few days later to perform the camera work and informed me that I had a leak in my drain under the foundation of the house. He was convincing, and showed me the footage as well (although I had no idea what I was looking at). They quoted me 7K to excavate the foundation, repair the broken drain pipe, and jet the drain line. I then called two other companies and informed them what I had heard, both of which gave me far better pricing. One of the other companies performed the work, but after diggin up the foundation, they discovered there was no leak at all. A better plumber had made a mistake in their analysis which cost me thousands of dollars. Buyer beware, if this company claims you have an issue, don't take their word for it. Have another company do the same analysis (instead of trusting them and hvaing the work done, which is what I did). read more

I really wanted to give this company a 5 star. Their customer service was solid. The work was completed next day as promised. My main beef is the price for a pipe repair. I don't have the skill and the no how, but I'm considering doing after a $500 price tag. I really just wish I could have gotten this service for 100-200 dollars cheaper. I can't complain, the work was an absolute need as I have no plumbing experience. But wow! read more

A Better Plumber - Dry wall and pipe removed after it sprung a leak. - Plumbing Near Me - Denver, Colorado

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Gabriel came out to replace a leaky toilet and was amazing. Very conscious of my work schedule and my home. He was extremely knowledgeable and explained each step and what might be needed in the future. I will always use Absolute Plumbing for any issues I have. Excellent customer service!!! read more

2023 started with a bang, well, in my case--a BUST. Unfortunately, like many other Colorado residents, the inclement weather in December of 2022 caused the copper pipes in my family home to freeze. Frantically searching for a plumber on New Year's Day, A Better Plumber was the only company with next-day availability. William A. was my technician on 1/2/2023 and went above and beyond to resolve the issue. At first, we thought a faulty valve was the root of the problem; however, after William checked around the house and searched for leaks, we realized the problem was more extensive than we could imagine. He found and repaired over a dozen busted copper pipes over nine hours. He did this job on his own, without hesitation or complaining. If it wasn't for William, I don't know what we would have done; thank you so much for acting swiftly and being so knowledgeable in your field. Finally, we had additional issues that needed to be resolved the next day: minor and Rick S. save the day. He was always very knowledgeable and friendly. Overall the experience at A Better Plumber exceeded my expectations. Definitely go with them for all of your plumbing needs! read more

A Better Plumber - Some of the busted copper pipes - Plumbing Near Me - Denver, Colorado

I would never get a service from this place ever again! $366.99 to unclog a shower drain?? Way too expensive, I'm pissed and unhappy. Other plumbers quoted me $85-$110. Do not get her this service, you will pay 3 times the price. Extremely unhappy!! read more

I want to begin by stating that I am generally loathe to write anyone a bad review. In fact I enjoy pointing out excellent service and value whenever I encounter it. I also consider myself reasonably knowledgeable, fair and not given to uninformed rants. Having said that, I can only say that if it were possible to give zero stars to 'A Better Plumber' I would, for the following reason. My son and daughter in law called this company yesterday when their incoming water line froze and broke. Living in Los Angeles, all I could do was speak by phone with the plumber who came to do the work. Being a construction professional, I asked what was involved in making the repair and was told the following: cut out and replace 3 to 4 feet of 1/2" copper water line and use two pro-press fittings to splice in the new copper. When I asked about time for the repair he estimated one to one and 1/2 hours. Factoring in the travel time to and from, the emergency nature of the call and the $20 or so in parts, I was prepared for a bill for as much as $500. This would have equated to an hourly rate of $150 per hour ( tip top rate for plumbers) for the 1-2 hours on site and an hour travel time and $50 for the $20 retail value of the materials; a high cost but acceptable given the emergency nature of the repair. Instead he told me $1800! Interestingly, before he investigated the extent of damage he mentioned this amount to my daughter in law. So it appears that they have pre set their " We've got you over a barrel so we'll charge what ever we want, regardless of the work needed, rate". When I broke down the reasonable estimate of costs to him he said they didn't work on a Time and Materials basis and instead just charged a 'flat rate' ( which just so happened to match his 'no look' estimate). After a few minutes of logically pointing out to him how this charge was unreasonable it became obvious that this was a take it or leave situation. IOW, take their price or leave my family, with their small toddler, without water until another plumber could be located. I told him to go ahead and complete 'the last job that I or anyone I could influence would ever use this company for'. After the work was complete my daughter in law informed me that he had reduced the price to "only" $1269; so three times the reasonable cost for the work instead of 4 times. Thanks alot. Conclusion: If I can create any value by dissuading others from being taken advantage of by this company's unscrupulous business practices I'll take some comfort in my own misfortune. read more

Buyer Beware To their credit they do have great customer service. That's about it. They were recently acquired by Absolute Electrical go read their reviews before hiring them). I had them out to repair a few sink drains whose pop up functionality failed. They wanted $800 to replace 2 drains pop ups. They would not give me the part number they were proposing to use so I could look up the price. Turns out the parts were $37 total. So they wanted $763 in labor costs for a job that took a different plumber 45 minutes to fix for $200. I even texted to clarify and this was definitely the case. I thought I was missing something because the price was so outrageous. When I asked if labor was $763 for the job and how that was possible Deshaun said they have said pricing for a specific jobs and there's no way to do time and material. I called and left a message for a supervisor, and he never bother calling me back which tells me everything I need to know. I won't be using them again for work and I won't be renewing my agreement with them for maintenance, etc. So disappointing. read more

This is the second time I've used this company and I was lucky enough to get DeShawn A. both times. This company is OUTSTANDING!! Very responsive, knowledgeable, professional and well priced! I had a water valve and cartridge issue which caused my shower to drip/leak. Both times, DeShawn was prompt, very polite and professional, and fixed the issues in about an hour. I HIGHLY recommend this company!! read more

Beau came and fixed two toilet value systems, and made a courtesy adjustment to my bathroom valve. Just under $500. I'm completely satisfied with my interactions with the call center receptionists as well. They were quick to return my inquiry call and use a two way text notification system which is very convenient. They also provide a photo of my technician so I am aware of who to expect in my home. I am so glad to have found this service provider. I highly recommend their service for your plumbing needs. I even felt better after I vented about my previous experiences with other companies. No judgment, just good listening skills and professionalism. Looking forward to having all my plumbing issues handled with A Better Plumber company. read more

I am happy to share this review about Absolute Plumbing, Electrical, Heating & Air (Also known as A Better Plumber). Beau and Evan arrived at the appointed time to repair an A-P Trap. The A-P Trap only needed a washer to stop the slow leak. Beau told me that there was a washer in the company's van that he would affix at no charge. I would only have to pay for the trip charge, which is standard. Beau and Evan completely fixed the A-P Trap to my satisfaction. read more

I needed a licensed plumber for a bathroom remodel per the permitting process in Douglas County. My contractors, Cabin Creek Custom Remodeling, LLC, engaged with A Better Plumber to bid and subcontract the work, since they had worked with them on a bathtub install last year. Our scope of work entailed installing a new bathtub, slightly relocating the drain to line up with the new tub (this was the scope of work done with them last year for $400), and installing a valve for the shower head, handheld sprayer and tub spout. aid this could all be done in one day - which is what we expected. However, the quote was over $6000! The valve installation alone was over $1200, and the balance of the work was over $4000. No parts required, just labor - so nearly $1000 an hour. They also told us that they would have to pull their own permit, which is absolutely not true. We are already permitted for the plumbing changes and would have just had to put their name on the existing permit. Tom from Cabin Creek called and spoke with Mike later that day at A Better Plumber to ask about the huge price difference and ended up being hung up on. Not very professional. Steer clear - they may be ok for minor repair work which many reviews are for, but personally I feel that $1000/hour is criminal. read more

We had a pipe break inside one of our walls late one night, so we called A Better Plumber first thing in the morning. Avery Babeon arrived at 11am and he was amazing. He quickly assessed the issue and completed the repairs without any mess or hassles. He is professional, courteous and an asset to your company. This is the only plumbing service anyone needs to call. A Better Plumbing is the BEST! read more

They installed a hot water heater 1.5 years ago. It stopped working. It ended up needing to be replaced due to a manufacturing defect.They were fast, responsive and overall seemed to do a great job. It was still under warranty too and they charged us nothing. The trouble began after the install was done when the tech claimed he tested our water pressure and told us it was way too high and could cause problems. He quoted us $1100 to fix it. We got a second opinion. We also measured the pressure ourselves. It was not out of normal range and even if was too high, it does not cost $1100 to repair. I'll leave it to you to decide their motivation behind this. read more

We mistakenly left our hose attached over the winter and learned an expensive lesson, our lawn faucet cracked and of course, left a mess in the basement. We called A Better plumber on a Saturday evening and Kyle was able to come out that night, assessed everything and even told us our sump pump was installed incorrectly. He explained everything thoroughly and gave us a few options in terms of getting things fixed/replaced, and was able to get everything replaced within a couple of days. We'd highly recommend A Better plumber a million times! Kyle, thank you for taking care of our home! Water issues are always a nightmare and something no homeowner wants to deal with, but you took care of us. read more

I had a squealing toilet and Dillon was out as scheduled Appointment time he checked it out and gave me options for repairs or replace ( it was an old toilet) I chose the new option he went and got the toilet and had it replaced within an hour he left my bathroom cleaner than it was, he was friendly, meticulous and professional! Thank you read more

I cannot say enough positive things about A Better Plumber. They were amazing! We built a new bathroom in our basement. Everyone was so professional. They came when they said they would, their work was flawless, and they left the place cleaner than it had been when they came in. They were outstanding! Everyone was so friendly and helpful. They did all the permitting and did everything they said they would without changing the price, which is rare to find. I personally worked with Chuck, JM, Gabriel, and Naylen. All of them were fantastic!! I would highly recommend this company. They will be my to go to for all plumbing needs. read more

If you want to get price gouged, this is the place to go. I had to pay a service call fee to have a technician come to our house and quote us for installing a reverse osmosis system we had amnd to fix a leaky toilet. After paying the fee, the technician came to our house was not interested in helping us with the issues we had paid the fee for. He quoted us an astronomical price for the RO system ($2000 for the install) and $400 to replace the ball in the toilet tank. HOWEVER...if we wanted to buy one of his whole house RO systems, he would replace the ball in the toilet, and three stop valves under our sink for free. The whole "service" call was not about service. His goal was to upsell us on their RO system! After he left, I replaced the valves (which he wanted to charge $750 for), for $30 in parts and 45 min of my time. I also was able to install the RO system in about 2 hrs. The price they wanted to charge for the amount of work was ludicrous. If the technicians sole focus was on upselling us to one of their systems, I don't want to be paying a $49 service fee for them to try and sell me. Very disappointed, and certainly won't be recommending them to anyone! read more

We called because our garbage disposal was leaking. Their service man arrived and quoted me over $800 to replace an under $200 part. After he left to go get the disposal, I called his office to question the high quote. They assured me the serviceman would call me back and explain the pricing. He never called me and then never showed back up to do the work! I do not recommend this company. read more

Really good service with sense of urgency . Daniel came to my house and quickly resolved the problem , and taught me a little something about my water heater ! Great business read more

Anthony Mariano was my technician and he was very friendly and helpful. Great service was provided and he showed me what was causing my plumbing backups and issues. He worked quickly to help clear my main line and replace a bad toilet. Appreciate the great service and helpfulness, especially since this was a stressful situation. The team at A Better Plumber really made arranging the fix and cleanup easy and less stressful! read more

I had a simple bathroom repair the very friendly and helpful Dakota booked the job and then Justin F showed up on time and quickly performed the task. He was also friendly and helpful. Most importantly the job was quickly resolved and I will definitely use this business again. I really appreciate the quality of work both in their office and on the job site at my condo. A+++! read more

The company is Amazing! If you want personable, professional and fast quality work call them. They have come out and finished pretty big jobs at our place on the same day. Deshaun and Peter were awesome and gave top notch service! Give the company a shot and you won't regret it! read more

Beau and Will were great 5 stars Solved gas and plumbing issues and increased water pressure from 40-80. Wow what a difference read more

Outstanding Service. The office person - Travis kept me updated as to the status of the tech. The tech did an outstanding job and knew his job. I would highly recommend this plumber for any job. Only negative point - the tech smell very heavy of smoke which I didn't appreciate. read more

Needed a garbage disposal replaced. Usually do these minor jobs myself but due to surgery only have one good hand. Tech came out and quoted me more than $800 to replace. I ended up doing it myself. Spent $110 on a 1/2 horsepower unit and a couple of hours. woulda had it done it 30 minutes but I have 1 hand tied behind my back. $800??!!! Come on guys.... read more

We had a garbage disposal that needing replacing and I called "A Better Plumber" and they were very prompt in taking care of this. I wish I could remember our Techs name because he went above and beyond what was expected. He also cleaned up every bit of the area that he worked in. Great Service. Thank you! read more

Had hired A Better Plumber a few times for various odds & ends, found them to be a bit pricy but the work was fine and the plumbers always nice and professional. This last visit, the resource wanted to check the water pressure value otherwise he wouldn't be able to guarantee ANY of their work. Note: at the time there were no symptoms, nothing to make him think there was an issue. It was just a preventative check since he was on site. While I appreciated the pressure being tested, what I didn't appreciate was the most inflated quote ever: $1500.00 to replace the water pressure valve. After posting on Nextdoor, speaking to my neighbors, having multiple other (well known) plumbers stop by to do the exact same test and provide a quote they were 3x higher than the highest quote received. This entire process left me annoyed and feeling like they were unethical and clearly willing to take advantage of their customer base. I also shared with the other plumbers some of the other work they did and how much they charged and what A Better Plumber charged 350.00 for would have been about a 75.00 job with the other REPUTABLE plumbers. All highly rated, all highly recommended, all well known names. Stay Away unless you like being completely swindled and taken advantage of. Very disappointed from an unfortunate repeat customer. Get additional quotes - speak to members of your community on nextdoor, etc. to see what other people pay and who other people used, etc. read more

Homeowners, here is a business you can rely on to get the job done. Muris and Connor spot repaired the kitchen drainline in basement, removed the old cast iron pipe and replace it with abs/ plastic pipe. They replaced the floor drain and lavatory drain line as well. They kept us informed before they made any moves that we were not aware of. They finished the work quickly, thoughtfully and were 100% professional. I was quoted over $1000 more for this service when I had Plumbline Services come out. Thank goodness I trusted my gut and waited for A Better Plumber to repair the issue. read more

Rick Smith with A Better Plumber fixed the toilet that had been improperly installed and was leaking. So appreciate his professionalism, and that the company took responsibility for the error. He gets 5 stars from me! read more

We are 6 days short of an entire month since the manager himself said they processed a refund. I finally had to dispute the charge. Thank god I used my credit card. read more

Russell was amazing, his persistence to unclog my toilet was amazing, he worked on it for 2 hours! What a nice guy he is! I will use this company again! read more

A Better Plumber - Bathroom shower curtain - Plumbing Near Me - Denver, Colorado

I needed quick assistance with a toilet leak. Beau was able to assist the same day. He was professional, personable and got the job done right. I will certainly use their services again. read more

$22,000 later! I called the sewer guy for the city and he was appalled after I explained what was repaired. BBB? I think so.

Requested an estimate he asked for my availability which I gave and never got a response.

Our Tech was Landon, he was Very Caring, Kind, Knowledgeable and did an excellent job. He explained everything to us, we were not pressured at all, I felt the cost was reasonable and would use A Better Plumber again. Thank you Landon! read more

We called A Better Plumber because they came up as a Rinnai water heater specialist. THEY DID NOTHING!! They looked at the error codes and reported the only thing they could do was to replace our current water heater with a new one to the time of $10,000!!! The problem we had was due to Miller moths, it happens every year at this time. We had a actual CERTIFIED Rinnai specialist come and clean them out to the tune of $250. I am so sick of these damned upselling big box plumbing companies! read more

KayGee Jackson from A Better Plumber CO just stopped by on a trap not draining and inaccessible Hiding behind a water heater. KayGee got right into the small space, came up with a clean and easy way to access the drain, snaked it. He was done in 30 minutes and I was only out of pocket $200. I couldn't be happier with the service, the price and the pleasant plumber. . . KayGee. KayGee was the hero today. Thank you so much!!! read more

Tried contacting them many times and when they would respond, it was too try to get things scheduled soon (so they said) but when I'd provide available dates and times, I'd never hear back. The technician who did come out often seemed uncertain as to how to proceed with the simple projects (like replacing a faucet). read more

I could not be more pleased!!!!! These guys are absolute delight. After requesting a quote on Yelp, Jeff called me right away to talk through what kind of company they are, the work they do and it all sounded great. AND IT WAS. They were able to schedule me just a few days after our first chat. I got a new water heater installed and had roots cleaned from my sewer line. Shawn was the plumber who came out. He was so nice and knowledgable and a complete delight to talk to. He got the work all done in just a couple hours with complete professionalism. The pricing was the best I found in the Denver area to get both jobs done and the water heater they installed is top of the line. So happy I went with these guys! read more