Working with Alex was amazing. After wiring was added by Tom Cox, recommended by Alex, Alex showed up with our new A.O. Smith commercial grade heat pump water heater and completed the installation in one day for exactly the estimated price. Beautiful installation, with price including all parts, pulling the permit, inspection, etc. Great post-installation support. You can't go wrong with Water Heater Experts! read more

Water Heater Experts Plumbing - A.O. Smith heat pump water heater installed. - Plumbing Near Me

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Alex was professional, on time and right on budget. It was a pleasure, and no surprises. I will certainly use him again!!

Alex was the best, professional, totally on task, timely and no upselling. He responded quickly, inspected the situation, promptly came to replace our water heater. I had a plumbing company come to inspect our system previously and the price WHE gave me was half of their quote. Budget friendly. There was no mess and everything was timely. I highly recommend him. read more

Alex from Water Heater Experts Plumbing was great! He was responsive, prompt, knowledgeable, and respectful of my property. His price was reasonable, and he answered all my questions thoroughly. I highly recommend Alex and Water Heater Experts Plumbing for water heater replacement and service. When the inspector came to inspect our new water heater, he said "it's easy when it's done right." read more

Alex came out to replace our water heater and did a great job. Then we had a pipe burst a couple days later. Alex came to take a look on a Sunday. The issue had nothing to do with the water heater but since he was already there he fixed it anyway and we reimbursed him with an add'l payment. For all his work, Alex took the time to patiently explain what he was doing and also documented everything with before and after pictures. I think he's great and will call him again for water heater/plumbing issues. Thank you Alex!! read more

Highly recommend!! One of the most professional companies we have ever worked with. Alex reworked his schedule to accommodate us right away. Diagnosed the problem and installed a new water heater the next day. Throughout the process, he was consistently on time, kept us informed. He was highly competent, knowledgeable, and efficient. We would absolutely use his services again and recommend him to friends and families. read more

I would highly recommend WHE Plumbing. I had a water heater that was leaking at my home in Aurora, CO and wanted to replace with a tankless. I called WHE Plumbing to request an estimate. Alex came the next day and prepared an estimate for the work to replace water heater and install a tankless gas water heater. He spent some time at the house taking pictures and measurements. When I contacted WHE Plumbing and accepted their estimate, they were able to come out the next day and start work. Due to the cold weather, we were having, and other work going on, Alex did the job by himself and he was fantastic. He was very professional. But at the same time very helpful and accommodating. When I ask about placement of the Tankless, Alex listen to my concerns and was able to move it to fit my needs. As other reviewers have said, the final bill was exactly as quoted, and the work was completed promptly and professionally. Would call WHE Plumbing for all my plumbing needs. read more

Ok, a couple of things here. First, I rarely give 5 stars because to me that means way above and beyond, but I'm doing it here not because it was particularly above and beyond, but to negate other reviews that may have not hit it off with Alex. Alex is European and direct and I can see where some folks might take that as being gruff, but he really is a super nice guy. Second, I also never go with low bidder. In my mind you are giving up something for low bidder. In WHEP's case, theirs matched closely with two others I had gotten, so they weren't really low bidder but only missed the the lowest by $150. Alex was fantastic to work with. He's not going to talk your ear off the entire time, he's direct and to the point and I appreciate that in someone who bills by the hour! There was absolutely ZERO monkey business going on with quotes versus reality, as you read in SO many reviews of these types of companies. Not only was the quote precisely what I paid, but he accidentally underquoted the price to pull a permit and get inspected by $50 and just threw that $50 in because he recognized that wasn't what was quoted. That's just good business right there. In that move plus one other detailed below, he EARNED my trust in him. The installation went perfectly, he and his guy were exceptionally professional and they didn't install some bottom of the line Home Depot water heater for the price, it's a quality piece of equipment. They were very respectful of my house, putting down drop cloths everywhere and they even swept up around the water heater before they replaced it, which was both unexpected and nice to see. Would I hire Alex and his team again? Yes, unequivocally I would. If he did end-to-end plumbing services I would call him for everything. Here's an exclamation on top of this already glowing review. The drain by my water heater had a steel cover on it and he wanted to take it off to run the drain pipe from the new water heaters pan, but couldn't because it was "gunked" shut. He recommended I get that off at some point and inspect the drain because it is also probably a bit gummed up, so I asked him what it would cost to have him do that and he told me without any hesitation: "yes, we could do that but you are better off calling companies that specialize in this because we'll charge you twice as much". Name me other folks in this business that admit that freely. Alex, thank you and your team for an excellent job! read more

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A pleasure to work with. Super straightforward and great value for the service. We had our water heater replaced and they helped with rebates and securing an electrician. Permits went smoothly. I wish they did more so I could use them more. read more

Alex was very professional and knew how to install our Rheem 80 gallon hybrid hot water heater at a great price. The installation was fast, very neat, and went smoothly. He included the expansion tank and mix valve allowing us to run the water heater at an optimal temperature. I highly recommend Alex! read more

Water Heater Experts Plumbing - Rheem Hybrid Hot Water Heater (XE80T10HS45U0) - Plumbing Near Me

24 hours ago, I had no idea who Alex was. Now he's my trusted plumber. Our water heater pressure relief tank began to leak, and we were looking to replace our old heater anyways. After reaching out to a few companies, Alex messaged me this morning. He asked for pictures of the issue to better identify the cause and quoted me over the phone replacement costs. He was patient, as I told him I would speak with my wife. A few hours later I called him and he walked me through the parts, warranty, and quote. He ended up working from 4-7pm, taking time throughout the labor to update me and teach me some of the issues we were facing. The final price was exactly as quoted earlier, which was very competitive to other companies. We ended up 100% happy with the project, and even happier than we now have a go-to trusted plumber. I rarely write reviews- let alone an hour after the job is finished- but Alex deserves it. My only hesitation is to not let the secret out, but he deserves the business! read more

Like previous plumbing issues, WHE was prompt, courteous, professional, and knowledgeable in their work. Pricing was fair and work completed in promised amount of time. read more

I have used Water Heater Experts Plumbing three times so far for different plumbing projects to replace or repair faucets and valves. Each time has been fantastic. Highly recommended. read more

I found these guys on yelp, after another plumbing company wanted to charge me between $3,000 to $5,000 for a new water heater. I initially communicated with Alex who was responsive. I was able to send him photos of my set up in which he gave a verbal quote. I then set up an appointment. A tech came out, I believe his name was Victor. He performed the water heater replacement with no issues. I also had him replace several valves and a drip pan. They cleaned up their job area and everything is great! read more

Water Heater Experts Plumbing - New water heater install with drip pan. - Plumbing Near Me

Showed up in mask and protection booties, practiced COVID precautions Hired them to install a hot water circulation pump. I received a $1395 bid from a competitor which I immediately turned down and had to pay $49 for that bid. I called water heater experts and they quoted me $600. On the day of the job the pump that I had ordered was not available so I had to pay an extra $100 for a upgraded pump. The technician was on time the communication was perfect the job was completed in less than an hour for the exact amount they quoted and they even threw in a 10% discount. All in all this company was friendly efficient affordable and I appreciate their service. read more

Very disrespectful. Used them in the past to install hot water heater. They were great so I called them when I had a clogged drain 2 years later and wow what a difference in attitude from the same manager Alex. When I said it was a clogged drain, not a hot water heater, they quoted $250 just to come out and when I said that sounded high, he said, "Yeah well good luck fixing it with a handy man. Good-bye" and then hung up on me without giving me a chance to respond. Even though they were great with the hot water heater, they should be just as professional and courteous when dealing with other types of less profitable plumbing services that they advertise. read more

Our water heater stopped working. Water heater was able to be repaired. Quick & honest service.

This is the 2nd time I have turned to WHE for plumbing support. They're excellent in communicating. They came out on the same day we contacted them. They confirmed a one hour time slot, then texted me 15 mins before to let me know they were on the way and they provided an ETA. They quickly provided an assessment and cost estimate. The price for their services was very reasonable. They sent a receipt via email. Once again ... very thorough, exceptional customer service. read more

Great communication. Fixed my water heater easily without replacing it, even when other companies wanted to replace it.

They were so responsive, were able to install within 24 hours and were fast, knowledgeable and friendly. Super thankful to have found them!

We had a great experience with WHE. Alex was so nice and took the time to explain exactly what was wrong with our water heater, what he was going to do to repair it, and all for a very fair price. Highly recommended! read more

Sometimes a Five Star rating is suspect -- a friend, an employee or other person providing a fake review to boost ratings that might otherwise be in the drain. Not here. I needed a hot water heater installed and researched the local Denver area directory for plumbers. I looked at Yelp reviews, at Google, HomeAdvisor and anything else. Reviews are all over the map for the various plumbing contractors who install water heaters. I called a few, and while most were professional (and some never got back with quotes or had an issue with me when I asked about rates, mark ups, permit fees and so on...as if I need to simply accept their estimates as final), I thought the rates were over-the-top. Basically, I'd already purchased a hot water heater from Home Depot and needed it swapped out with the failing unit I've had for 12 years. One local plumbing outfit got upset when I asked about permit fees ($50 in Denver, I believe) and making sure everything was legit for the city inspector. Turns out this guy marked up pulling the permit to $250, saying "it takes time to go get the permits," etc. Well, licensed contractors pull permits from the city on-line. When I called this out, the guy went into a shpeal about having salaries and taxes to pay...the normal costs of any business. So... Enter WHE, Water Heater Experts. Owner Alex was out of the gates in minutes after I submitted a query on Home Advisor. He was actually on a job but took a few minutes to provide a ball park estimate, which was $300 less than the others I'd spoken with. Later, when he'd finished the day's project, he got back and went over EVERYTHING that could possibly affect the charges. He went over the basic labor costs, then potential part upgrades since the city has modified the codes the past few years that require additional parts. I knew the lower and upper end cost range, and his candor and eagerness to answer my questions sold me. Alex and Issaid came out the next day as scheduled and it all went smoothly. No surprises at all. Alex said to meet the revised code I'd need an expander and three new flexible lines for the water and gas. When completed, WHE was spot on within their estimate -- again, a good $300 less than the other figures I was receiving from competitors. I highly recommend WHE for hot water heater replacement and installation. The installation looks wonderful, performs like it should and they scoured the work space so there was no trash or debris whatsoever. And I totally appreciate the company's casual attitude that doesn't include pressure to upsell. Alex tells it like it is and goes over the options. Thanks! read more

My water heater got clogged, still producing hot water but at 1/4 the water pressure. I called WHE, and they were able to come out same day without any add'l fee. Alex diagnosed the problem quickly and offered me multiple options, including fixing it or replacing it. He offered me quotes and provided pros and cons for both, without trying to pressure or influence me one way or the other. I opted to replace it due to its age. They were able to get a tech (Vince) out to install a new heater the next day. Vince did a great job with the work. He was conscientious about keeping my home clean and undamaged as he moved his equipment in and out. His installation was very solid and include more robust items than were there before, including drip pan and proper drainage which the previous installer hadn't included. Both Alex and Vince were very courteous, and professional. They were forthcoming about everything and great at establishing trust, something important to me when making an expensive purchase on an important item like this. I would definitely recommend this company. read more

These guys are the best. I Cannot convey just how awesome they are. it has been a long time since I have found real professionals that make you feel like you live in a small town. These guys will come back within a blink of an eye to make sure you are happy. they Go Above and Beyond every time. I have dealt with many companies over the years and None of them come close to WHE Plumbing. Alex is incredible so is Issaid. they are true professionals that just want it to work and are capable of anything. I wish I had more of vocabulary to explain just how awesome they are. I don't care what it is.. if it has to do with water or drains.. they are the first company I will always call. read more

Called Alex to set up the descaling of our tankless hot water. We agreed on a date and time and he was running late on the last job and he called we decided to reschedule. The reschedule date he messed up and went to a wrong location. He had 2 Bob B. scheduled on the same day. Finally the third time was the charm. He completed the job and comp me for the mess ups. He had the best price for descaling of tank. We would use him in the future. read more

Water heater stopping heating the water last night, so had to get it fixed quick. Sadly, we found out that our normal go to (Applewood) doesn't work on Whirlpool hot water heaters. Called another plumber shop, but they couldn't get here until the next day. Saw a lot of good reviews for Water Heater Experts Plumbing, so gave them a call. Alex took my call and was able to come over a couple of hours later. He showed me the problem, but discovered another minor issue, so fixed both on the spot. I did appreciate that he explained what was wrong and made sure I understood my options. Heck, he even told us that the Instant Hot Water Recirculating System we had installed on the top of the water heater 9 years ago was never turned on! That knowledge in itself was worth what we paid for him. I'll keep their number on hand for future projects. read more

I called because they are open late and Alex came to my place very promptly. He kept me updated on his ETA while on his way. He gave me some good options and very fair quotes. He was friendly and nonsense. I really appreciated his help! read more

Alex was just what we needed and did a great job! My wife noticed a rust stain on the tile under our pedestal sink. After a closer look, I noticed that there was a pin-hole in a small portion of galvanized pipe. I'm fairly handy, but was also pretty certain with our house's reputation that something terrible was on the way. Decided to hire the work out and Alex met all our needs. The fix ended up being straight forward, but he chatted with me through the process and explained everything in a way that made sense. I would hire him again for repairs. He worked quickly and got us back to status quo within the evening. I should also mention that WHE's hours were what really sealed the deal when we looked for a plumber. Having posted hours til 8pm meant that when we found the issue at 6pm, we still had a shot at getting this fixed. Alex took our call and after a brief explanation showed up within an hour. We were lucky as a previous job didn't take as long as he expected. Overall, everything worked out and we now have a leak free bathroom sink :) read more

I rarely review businesses that provide services like plumbing, electric, or HVAC only because the representatives usually leave me with some sort of PTSD. However, Alex and his team provide the exact opposite in their delivery of expertise. I put in a request at 2:00am for a non-emergent issue and Alex messaged me at 7:00 informing me he could be out to our place by 8:00 to take a look at replacing our refrigerator valve. He showed up on time and was able to complete the job the same day! He also did the work for a fraction of the price compared to everyone else's bid I had obtained. Alex also went above and beyond by evaluating our main water line shut off and informed us that it would be beneficial to have it replaced in the future. He did not, however, pressure us in any way to move forward with the modification. I will 100% use Alex for all of our future plumbing needs and recommend him to any and all that may inquire. read more

After just purchasing a new home, we were overflowing with joy. Unfortunately our water heater was too. That's when we called WHE. Alex responded promptly and made it to our home within a few hours of contacting him. He quickly diagnosed the issue and thoroughly explained why it was happening. He walked through everything with me, was completely professional and didn't write me off as a dummy (which happens a lot when you're a woman). We scheduled an appointment the next day and he came, fixed up what he could and gave me step by step instructions on how to find out If the company who installed my water heater pulled a permit and educated me on the ins and outs of proper installation and how to avoid further issues. It was so helpful. I'm extremely happy with the work he did and the insights he provided. He is a trustworthy guy and a true professional. I'll be calling WHE whenever I need a plumber and would recommend Alex to anyone who needs his services. Thanks Alex! read more

Alex did a great job. I can't say enough about how much he did to make sure I was satisfied. I was amazed how often he was willing to come out to the house and often the same or next day. Even when it was clearly outside his normal hours. I also appreciated his help with research and understanding what options fit my budget and efficiency interests. Very satisfied! read more

Our water heater went out right before I was going out of town. Alex was able to fit us in the same day I called and did great work at a reasonable price. read more

Came in after an incompetent plumber and got my sink straight. They were on time and the cost was less than what I was quoted very professional and respectable. This will be my go to plumber. read more

Wow! Alex is awesome! I submitted a quote request and received a call within 10 minutes or less. He even came out on a Sunday (same day) to do a walk through and gave us a quote. He's incredibly knowledgeable, resourceful and professional. I was very impressed by his customer service. Once we have a fireplace installed, we will give Alex a call to have the gas line installed. I will definitely recommend friends to WHE. read more

Alex and team have been fantastic. They have completed two jobs for us, replacing our corroded galvanized water pipes to outside spigots and a broken water heater that flooded our basement. In the case of our basement flood, Alex responded very quickly. He was at our house within one hour after calling him. The phone number for WHE is now tapped to our fridge as they will get all of our business! read more

Alex fit me into their schedule right away, and Vince put in substantial effort to get the job done correctly. Thanks to both.

Alex, Vince, Issaid...could not be more grateful to this crew. Initially consulted Alex for water heater replacement and he was willing to check out our sump system due to my concerns about its functionality and might not be up to code. Alex gave his honest and professional opinion, not pushy, offered a very reasonable quote to replace the sump pump and piping; I removed the old piping system due to leaks and issues and they made accommodations to come out the next business day to replumb the system, they were even willing to run the piping as previous where I could have it empty into my yard drainage piping as requested. They went the extra mile. Looking forward to the same professionalism for the water heater as well! read more

Woke up this morning to no hot water and a flooded basement. Grumble. Contacted 3 other businesses. Could not help me for four days. This company answered their phone, gave me an appointment within two hours, showed up in the promised time frame and did an excellent job. The cost was reasonable and I'm very impressed with the job and workmanship read more

Alex was professional and explained things thoroughly, I am a new homeowner and will use this business again

I just bought a house in Englewood that needed a little work, and there have been a few "gotcha's" that have struck out of the blue. WHE Plumbing's work has been fantastic in helping me fix these as they pop up! Story Time! - I needed all new appliances for the house, and I really wanted to have a water line for the refrigerator. I called up WHE, and they were at the house two days later to give me a quote. The quote was amazingly competitive and could be completed while they were there. In looking through my plumbing in the basement, WHE plumbing found an old and poorly-installed valve a little ways away from where the ideal location for the water connection would be. Instead of doing the easy fix and ignore the looming problem, WHE put in my new connection by completely replacing the old connector, and replaced the section of pipe it was connected to. It will need to be a really busy time for me to consider working with another plumber. read more