I was very pleased with this service from the beginning of looking for a quote for long distance…read moremoving from Texas to Arizona. The quote was clear and rapid without the need of a phone call or providing my phone number and email to them. Once I decided on using them and my moving dates, I was able to reserve and schedule the ReloCubes delivery right from the quote provided. I was amazed at the efficiency of the process of getting them without talking to anyone, yet I was provided phone numbers and location of the origination and destination terminals for follow up to call for any help needed. The delivery staff were extremely courteous and helpful in placing the boxes. They were true professionals. The only thing I would add is to be aware that they are very busy and work to consolidate their work with other orders efficiently. I did not select paying an additional fee for precise delivery dates, but they still made it within my schedule. There pick up dates ended up being a day later than I requested, but it all worked well.

This is my third time using upack. They have always been very professional & staff is very…read moreknowledgeable. I would recommend them 100 percent. Thank you u-pack

Hired based off of all the amazing reviews. Crew showed up late. Not the end of the world…read more.. No complaints on their moving - everything was put where it needed to go, no walls, doors, etc were damaged in the process. They put together a few pieces of furniture for us. The simple furniture was no problem, but our guest bed is a bit more complicated. One of the main side rails was installed upside down. Several main cross beams were just floating, not screwed into anything. Thankfully I checked the bed before our guests arrived or it would have collapsed under their weight. When I started partially disassembling the bed to set it up properly I noticed that, in addition to the missing screws, half the existing screws were stripped. Luckily (I guess?) they weren't screwed in tightly and I was able to remove with pliers. I contacted Brother Bear to have the missing/damaged screws replaced and was advised to submit a claim with photos via email. I did so and expressed some urgency that our guests were set to arrive in 2 days and was assured that somebody would follow up by 2 pm the same day. That was on 8/25. As of today, 9/3 I have yet to hear back from them. I tried to follow up a few times and they refused to answer their phones. My voicemails have not been returned. I ended up buying replacement screws myself. It's one thing if they were to deny my request for whatever reason, but to just dismiss, ignore, and screen my calls over a minor damage claim? I can get over buying $10ish in hardware, but I will not use them again and would not recommend because I don't trust that their customer service will assist if anything else gets damaged.

Well everything was going good in the beginning then they started getting tired so I bought them…read morelunch. I was called by Billy 2 times while the movers were there to check in. I had to tell them to wrap several things that I was watching them carry to the truck. I had damage to my front door and door frames and my basically brand new furniture that I'm still paying on. Some of the damage was because they were not helping each other carry heavy items. Also two holes were drilled into my desk that were not needed. I contacted brother bear several times and finally got a response and they said they could schedule a handyman to fix the damage so I told him my availability and now I'm getting no response after multiple text and emails. I paid them $1,425 to move and damage my stuff. I'm so upset at how they handle things I do not recommend this company at all. I gave them a chance to make it right and they decide to ignore. 5/5/21 Update I wrote this review on Yelp and so someone contacted me the next day and said this. Hi Christina, I saw your review on Yelp and I am glad that you brought this our attention. We sent your information to our handyman and he let us know that he set up an appointment with you... I'm not sure where the ball got dropped, but our intention is the same as it was from the beginning.. to get you taken care of. Would you like for us to send you the money so you can set up your own appointment and avoid and further confusion? We can send over $400 today. I asked them to schedule a repairman and that was a week ago. Now we are back to no response on asking about a repair man coming out. I really can't stand when people are so good to you and the minute they take your money its oh well on to screw the next person. I am now taking this to small claims court if this in not resolved by the end of the week. This is ridiculous and such bad business. My parents were going to use them next month to move a huge house and barn and two storage buildings but not now. I also had several friends that wanted to use them as well as my realtor but no recommendations from me for this company.

They were very responsive with scheduling. The quoted rates are what was charged. They moved my…read moreelderly parents a few months ago and left their new home in disarray. Furniture was placed in the wrong rooms, boxes were not adequately cared for - there was tens of thousands worth of damage to antiques and glassware, glass table tops were broken and damaged, and some wood furniture was broken. In the end, they didn't pack the glassware, but they could have been more careful.

Adler is a such a wonderful team of strong, capable, kind men. We hired them to remove several…read moreitems and take them to the thrift store and they were quick and reliable. When we moved across country, we hired them to pack our pods and they went above and beyond to help us out when we underestimated the amount of furniture we had to move. Because they did such a great job, I recommended them to my mom for her move. They are very in demand and weren't available when she needed them, so she adjusted her move date for them and didn't regret it. Highly recommend!

Donald and his team were amazing and so easy to work with!! They did an incredible job on moving us…read moreinto our new home and everything was done so professionally. I would recommend this company to anyone I know that is in need of movers! Thank you, so much!!

We had the best experience with this company. Our move date changed multiple times due to issues…read morewith closing and Eva was so patient and kind during a really frustrating time. We had more to move than expected and they made sure everything was moved in the time period originally discussed. To top it off, they beat every quote we had received. Would absolutely use this company again!

We had many items damaged due to the careless way they were loaded into the moving truck. They did…read morenot wrap or protect most items, even things we specifically asked them to wrap. I asked for extra care for my grandmother's dressers, and they did not even put anything on top of it, leading to scratches and gouges all over the top. The moving company that unloaded the truck at our destination said they could not believe how poorly it was loaded. I very much regret hiring A Sharp Movers. I sent pictures of the damage to the owner and my husband and I both left voicemails. Over a week later, there has been no reply.

Small move of furniture for brother moving to assisted living everything went very well quick fast…read moreand gentle handling crew were friendly and professional will use again if needed