Have used this company before and it was a 5-star move. Called to see if they could move a bedroom…read moreto the office space and the office upstairs. They were here on time and did a very professional job will be using them in the future for other moves.

The movers were friendly, fast and professional. I needed a same day service and they were able to…read moreaccommodate for a fair price.

I can't say enough good things about this company and their employees…read more Setting the appointment was a breeze and the move itself was flawless. Very nice workers, a strong work ethic and good manners. "Yes maam" goes a long way with me. AND the actual cost was significantly less than the quote I agreed to. Firehouse Movers is who I'll call with any future moves.

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

This company quick to respond to my request. The men who moved me were polite and efficient. They…read morewere conscious of the time and moved quickly! Neat, careful and moved everything without damage! Don't be put off by the hourly rate! They incorporate the add-ons in that rate. You will not pay more. In the end you will pay less because they do not "ride the clock"

Amazingly great!!! I have moved several times and the experience with Einstein was by far the best…read moreexperience I have ever had with a moving company.They were extremely efficient, careful and very nice guys. I felt they valued my time and my wallet. Highly recommend!!

Donald and his team were amazing and so easy to work with!! They did an incredible job on moving us…read moreinto our new home and everything was done so professionally. I would recommend this company to anyone I know that is in need of movers! Thank you, so much!!

We had the best experience with this company. Our move date changed multiple times due to issues…read morewith closing and Eva was so patient and kind during a really frustrating time. We had more to move than expected and they made sure everything was moved in the time period originally discussed. To top it off, they beat every quote we had received. Would absolutely use this company again!

The are fast and professional. Heads up, they charge you for each furniture item that they wrap in…read moreblankets. Pretty expensive, but high quality to match.

1 Star - Terrible Communication & Unprofessional Management…read more My experience with All Sons Moving Company in McKinney, Texas was completely unacceptable. The lack of communication and poor customer service from start to finish was shocking. My move was scheduled for a Sunday afternoon. I was told the movers had another job earlier that day but coming later that afternoon would not be a problem. Suddenly they finished early and decided they wanted to come much earlier than agreed. That was never the plan. Then the pricing policies were not clearly explained when I booked the move. Later they tried to tell me about hourly and weight charges after the fact. That is something that should be clearly explained when a customer books the service, not later on when confusion already exists. Because things were not handled properly, I had to speak with another operations manager who finally explained the procedures and rebooked the move correctly. But then the truck broke down at their location before they even left to come to my house. Instead of communicating properly with me, the company went ahead and scheduled my move for Monday without my approval or even telling me. I never agreed to a Monday move. Today (Tuesday) I called the McKinney location and spoke with the manager, Jenson, to address everything that happened. Instead of trying to resolve the situation professionally, he had a terrible attitude. When I told him his employees were rude and lacked customer service, he responded by saying, "What are you on the phone with me for? What are we doing right now?" What we're doing is simple. I want my refund and I will never use this company again. Between the miscommunication, hidden policies, truck issues, rescheduling without permission, and rude management, this was one of the worst service experiences I have had.

I highly recommend Einstein Moving Company! This was my second time using them -- the first time…read morewas nine years ago for a local move, and this time I trusted them with a long-distance move. Moving is never an easy or enjoyable process, but the Einstein team made it as smooth and stress-free as possible. The movers were incredibly professional, efficient, careful, and courteous from start to finish. I have several antiques and delicate glass and china pieces, and I was extremely impressed that everything arrived safely with no damage. There was a minor mishap involving my printer, but their claims department responded immediately and handled the situation professionally. Their willingness to quickly address the issue and make things right was another example of their excellent customer service. I hope I never have to move again, but if I do, Einstein Movers will be my first call. Thank you for making a difficult experience such a positive one!

GREAT SERVICE !!!!…read more I was a bit nervous as my last move was disastrous. But let me tell you, it was a smooth process from start to pickup, which put my worries at ease. I got detailed email follow-up calls and calls upon arrival, and I also did a video call to go through everything I was moving for the quote. And I like how they split the packing and moving to the truck. The two guys who came back to pack my apartment were great and worked so diligently packing my things. They came prepared with everything they needed, and I just got out of the way, and they did their thing Honestly, the value for the service they provided was worth it. So if you are planning to move and need a great customer, this is the place to call Updated review coming on delivery. This review was based on packing and removing everything from the apartment

I received competitive pricing, and the communication throughout the entire moving process was…read moreclear and professional. All documentation was provided on time, and the movers arrived as scheduled. I had my items moved from Los Angeles, CA to Dallas, Texas in a POD. Unfortunately, my TV was damaged during the move (unclear if it was from the POD, but I doubt that since the TV was against the king size mattress). One of the movers later stated that he had noticed damage to the TV box when he unloaded the tv from POD but did not bring it to my attention at the time, which was very disappointing. However, the owner Joey, took the situation seriously and handled it with genuine empathy and accountability. I was extremely frustrated from the move (it's really a lot to handle) and Joey was kind and patient as he listed to me explain what happened. He suspended the team member involved, made it clear that he wanted to put the customer first, and worked with me to make things right. After I provided the original receipt for my TV, he sent me a check for its full original purchase price and did not waste time to go through insurance. I didn't buy additional insurance, so at most if Joey had went through insurance, I would have received $40/$50 back for my tv at $0.60/lb. He said he wanted to make sure we reached an agreement that felt fair. I truly appreciate Joey's customer first mindset. Although the damage was frustrating, I greatly appreciated how Joey responded. He's been in business for 25 years and stated that accidents happen and what he cares for the most is customer satisfaction. His integrity, compassion, and willingness to stand behind his company ultimately left me with a positive impression. I would highly recommend Eagle Movers and I will definitely be using their services again in the future!

It started off with a calm, reassuring phone call with Joey that made me choose Eagle Movers…read more Gareth confirmed the move a few days before. Then on the day of the move Carlos called to let me know about what time they will arrive. The crew included Carlos, Jerry and Jake showed up timely. Everyone worked hard in the hot summer day and got the job done. I'm glad to move with Eagle Movers.

So the movers show up with an extra worker and my quote goes up. Said we needed it. They took extra…read moretime moving furniture out to the street then onto the truck. At the apartment we were told they missed their exit on the tollway and that's why they took so long. That must've been when they had to drop off the third guy because of a family emergency. Which later they said they knew he wasn't going to be with them the whole time. Finally the 2 guys unloaded the furniture onto the parking area then into the apartment. We were charged for 6 hours to move to a 1st floor apartment a bedroom set, a China cabinet, one living room area and washer and dryer. Plus a 2 door cabinet, 5 Christmas boxes and 2 plastic shelves to a garage 2 buildings away less than 30 seconds. Pictures were taken of furniture that were damaged during the move. We went told that on Monday someone would call to set up a time to fix the damages. Monday I text and sent pictures to Tom of the china cabinet where the magnets were broken which keep the doors closed. Didn't hear anything for week. We texted again ask for a response and were told again someone would call. It's now 23 days later and no response. So no recommendation here, they give you a quote and show up with extra people and the quote goes up. They take extra steps in moving which adds up more time and don't respond to fixing what the mover damaged.

These Movers are Awesome! We realized last minute that we needed help moving. I called these guys…read morewith only 24 hrs. notice and they worked me in their schedule with no problems. I wasnt sure how big of a truck or crew was needed to get the job done efficiently but after speaking to the gentleman who booked the job he knew exactly what it was going to take. The crew called me when they were on the way, just like they said they would. They were on time just like they said they would be and were very polite. They worked hard and with precision. I especially liked how they carefully wrapped every single piece of furniture they moved and handled all of it with care. I have to say I was very impressed. Overall we couldn't be more pleased with the job that John, Ty and Brandon did. Thank you guys for making the move so easy!