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    Performance Relocation Group

    5.0 (1 review)
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    7 years ago

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    DFW Moving Company

    DFW Moving Company

    4.1
    (168 reviews)

    Thorough, efficient, highly professional. Would book again if I had to move again!…read more For help moving mostly just my large items (couch, bed, tables, etc) into a third floor elevator-less 1b1b apartment on a hot Texas June morning, Marlin and Gary with DFW moving company were exactly what I was seeking. Workflow: - straightforward online form instead of trying to make a phone call during business hours while at work - email confirmation right after submitting form and again two days prior to the move - as described in their email, on the morning of, I received a phone call within an hour before, informing me that they were on the way - they arrived just before the scheduled time (I was their first move of the day) - I had packed the things I wanted them to move in advance, so I showed them the piles of things I wanted them to move - we signed the contract (all the things I expected + insurance option, with the default basic option as a price per weight reimbursement for any damaged items) - without even having to say much to each other they knew where to start - wrapped all the big furniture in blankets and duct tape - couch cushions were temporarily a little squished as they do during a move, but there were no damages to anything - after the move, I verified that everything had been moved and signed the post-move part of the contract Pros: - perfect workflow for a zellenial who's used to ordering things online and they magically appear - the team understood that my goal was to stay within the 3h, told me it was definitely reasonable, and were ultimately able to accomplish it - paid in cash and exactly as quoted (minus the $75 deposit) with no surprise fees and no extra charge for supplies or gas or stairs

    I was able to schedule a last minute. Move 2 days before the day. I needed to move. That was the…read moreplus when they first arrived. I didn't think it was gonna be a job. Well done, they looked very young. And I wondered if they had an experience but they were well trained. They worked efficiently, but it was a little expensive for my wallet. Almost $1400. And I still had to rent a small U-Haul, so get the rest of my items.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.4
    (177 reviews)

    The are fast and professional. Heads up, they charge you for each furniture item that they wrap in…read moreblankets. Pretty expensive, but high quality to match.

    1 Star - Terrible Communication & Unprofessional Management…read more My experience with All Sons Moving Company in McKinney, Texas was completely unacceptable. The lack of communication and poor customer service from start to finish was shocking. My move was scheduled for a Sunday afternoon. I was told the movers had another job earlier that day but coming later that afternoon would not be a problem. Suddenly they finished early and decided they wanted to come much earlier than agreed. That was never the plan. Then the pricing policies were not clearly explained when I booked the move. Later they tried to tell me about hourly and weight charges after the fact. That is something that should be clearly explained when a customer books the service, not later on when confusion already exists. Because things were not handled properly, I had to speak with another operations manager who finally explained the procedures and rebooked the move correctly. But then the truck broke down at their location before they even left to come to my house. Instead of communicating properly with me, the company went ahead and scheduled my move for Monday without my approval or even telling me. I never agreed to a Monday move. Today (Tuesday) I called the McKinney location and spoke with the manager, Jenson, to address everything that happened. Instead of trying to resolve the situation professionally, he had a terrible attitude. When I told him his employees were rude and lacked customer service, he responded by saying, "What are you on the phone with me for? What are we doing right now?" What we're doing is simple. I want my refund and I will never use this company again. Between the miscommunication, hidden policies, truck issues, rescheduling without permission, and rude management, this was one of the worst service experiences I have had.

    Performance Relocation Group - movers - Updated August 2026

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