Clean, secure, quiet, and great customer service. Nothing more you could ask for! I looked around the area for a good storage facility ahead of our upcoming move, and after making some calls and reviewing some places on Yelp, I decided on A-1 Self Storage. Their phone system takes you to a centralized call center, which is odd but in the end was not a problem. They quoted some prices and told me the local site would reach out to finalize the details. Steve called soon afterwards and confirmed the details I got from the call center. So far, everything was going smoothly, and thankfully it only continued to be smooth sailing! At the site, Steve greeted me and got me signed in. He's very friendly and has great customer service, offering me a seat and some water as we filled out the paperwork. BTW, paperwork for a storage unit is pretty lengthy, just FYI. But Steve made the process very easy from start to finish. He then showed me to my specific unit, which was great. He showed me how to use the hydraulic lift since my unit was on the second floor. Certainly no one enjoys moving their stuff all over town, back and forth between your old house, your new house, and a storage unit. But, when you gotta do it, you want to make sure the process at the storage facility isn't going to make things more difficult for you. Not only did Steve at A-1 Storage not make things difficult for me, he made things better than I expected. Will definitely use them again if/when I need local storage needs. read more

best service! great location. 100% recommend this storage facility. I used them 5 years ago had a great experience and now I'm back again!

Our family has been a customer of this facility since 2007. The grounds are safe and clean and the staff exceptional- many thanks to Dave, Traci and Jim for helping to keep not just our belongings organized, but our sanity while we keep up with our crazy life! Customer service is important to us and these guys will go the distance it takes to satisfy your requirements. Storage is expensive, while the prices and practices are competitive, they are on the higher end of things (-1*). Again, when safety, cleanliness and great customer service are the standards you will not compromise on, you won't be disappointed. read more

In May 2014 my friend needed a small storage space , month to month.. searched the web and found an amazing deal with A-1 Storage. We got the first month free and the monthly rent was 50% lower than the market price. I'm embarrassed to actually talk about the rent. What I noticed most, was the friendly customer service. Billy is quick efficient, and has an adorable New York accent that he's not aware of. He offered me a refreshment, and sat me down to complete a simple set of paperwork. When choosing the unit, he picked one close , I think its attached to the main building, close the the entrance doorway. Loved the service, the price, the location, its clean, its quick and easy off the 5 freeway, and they are open 7 days a week, most nights till 8pm. Thank you Billy! read more

I called and needed a unit ASAP. Billy immediately called and was extremely helpful in helping me get the best unit for my money. Got me through all of my paperwork in a hurry! read more

Excellent experience! I've very pleased with the service. Billy was great and funny. Would definitely recommend

The lady behind that desk at Oceanside A-1 was very efficient at getting my storage space set up. Keys in pocket and lock on door in under 20 minutes. And,days later,when the movers had things in the truck and my first space was full,she found another unit right away. I barely had time to start worrying. Clean,easy to access units, reasonable rates. Go to A-1. read more

Tracey was very kind and helpful with my rental of my storage unit today. The unit is clean!!!

Tracey was so amazing !! Made my move so smooth ! I will definitely let all my friends know !

If could have given no starts I would. Me and my husband went by because my husband forgot the key inside. And I kept getting Letters saying they will charge us $180. We went to talk to the manager to get our key back and to cancel our contract. They told us they had already sold the contract and that there was no paperwork of my contract. She scream at me and my husband saying we were being rude when all the time I was asking for a letter saying that I was done with my contract and that in any case I get charged next month I could come back and tell them. She said we were being disrespectful and told my husband to shut up and that we had no rights because none of my information was on the system yet I keep getting this letters saying they will charger me. Very bad service read more

Tracey and Taylor are awesome and the service at this location is the best. The team has everything down to a science making signing up and signing out a breeze. Thank you for the great experience!!! read more

Truth...if you need an A plus experience...I would suggest A-1 Storage. Moving will always be stressful but Tracy and Manager Cheryl helped us to create a smooth and easy move. Cheryl took her time to show us several units and both of them really cared about making it as easy as possible. Their prices are fair and their service is phenomenal! read more

I needed a storage unit last minute and they were able to get me all situated super fast

I've been dreading finding a place to store my truck for months. I've been calling around trying to find out more information and I didn't feel comfortable storing my vehicle anywhere. As soon as I called A-1 in Oceanside I knew I found the right place. The customer service representative, Tracy, made what could have been a complicated and confusing process so effortless. She even assisted my technologically impaired parents over the phone of what exactly needed to be faxed. Tracy went above and beyond! The process couldn't have been easier. Thanks A-1 and Tracy! read more

I would highly recommend this business!I went there to ask a question and received even more important information. Billy let me know that they had recently gotten a lot of units rented (due to deployments), so he suggested for me to call back in 3-4 days (when I needed a unit), to check for availability. I did, and spoke w/ Corinna. With her kind assistance, I was able to reserve my space. A couple of days later, I went to the office and signed up, with Steve. He, like Billy, was very patient & kind, explaining everything in the process and showing me the space / how to access, etc. read more

I haven't had a chance with using the facility but I do have to say I didn't appriciate Billy just hanging up on me after I asked if it was them that had a deployment special. He did say they offer military 5% discount, I said politly alright thank you (im calling other places as well to see which fit is best for us) and he just hangs up. A no problem would have been better costomer service. A-1 off my list.. read more

***Update: I dropped my rating from five stars to one because I haven't even been using A-1 Storage for a full year and they already raised my rent by $15. In-store rep advised me that A-1 is "rent raise happy" and will probably raise my rent $15 every year. Of course, they leave that detail out when you're renting initially probably realizing that most people don't want to deal with the hassle of moving their stuff once their settled in. You've been warned. Original Post: I'm six months into my storage lease and have had a great experience! While still shopping around for a storage facility, I stopped off at A-1 where I was greeted by Steve who showed me around and explained how everything works (cost, hours, etc.) I declined the first two storage units he showed me and after explaining why they wouldn't work for me --Steve showed me the storage unit I have now. I didn't need the storage unit right away so, Steve put a hold on the unit for a couple weeks --which was pretty awesome. When I came back to sign the paperwork, I met with Billy. He made the process painless; I signed my paperwork, set-up auto pay, and purchased a lock. A few days later, I stopped by to ask questions about my paperwork/billing and Billy patiently went through everything with me again. More recently, A-1 has installed new doors on the units that are really easy to open. The property is pretty clean. All the guys are helpful. I strongly recommended this A-1 Storage. read more

Seemed like a nice facility, the staff was friendly, but they are bribing customers for reviews :/ not cool. Can't trust anything anyone says. read more

I'm the queen or procrastination and Steve at A1 Storage completely catered to my last minute needs. I found this storage facility off Yelp, and I couldn't be happier with it. The units are clean and easily accessible. The prices are beyond reasonable... Gotta love that! Thanks again to Steve for his help, he made the process of renting a storage unit much more enjoyable than I remembered. read more

When looking online for an Oceanside storage, A-1 fit our location criteria and was open on Sunday---the only day we had to move. Bill was walking out the door to lunch as we arrived and cheerfully stayed to get us checked in rather than telling us to come back in an hour. Customers truly get A-1 service at A-1. Self Storage. What a clean facility and helpful people! Thanks, Billy. read more

Billy has been nothing but easy to work with! They held a unit for me until my move day and were very communicate via phone and email. I chose to go with A1 storage in Oceanside because of the convenience of their location, their longer access hours, the clean, secure setting, competitive pricing, and the excellent customer service. read more

Awesome facility! Very open and convenient. Great customer service as well. Billy and Steve rock!

Working in service, I know good service.. Billy and Steve know how to treat their clients. Their prices are fantastic. I will happily recommend them to family, friends, strangers. Big thumps up! read more

I helped my friend Dayna move and she had a storage space here. The service was so great, I will definitely use them when the time comes!

This was the easiest and most straightforward process I've ever had with a storage facility. Billy was great and very helpful and informative. I'd recommend this place to anyone. read more

Fantastic customer service and a convenient location just off the 5 and Oceanside Blvd. Billy was fantastic to work with and will do everything in his power to ensure you get the right unit at the BEST possible cost. I highly recommend them. read more

Billy was very helpful and accommodating!! Made me feel at ease with storing my items. Thanks again!!

Got a unit yesterday...our couch wouldn't fit through the door so Billy found us better unit last minute! He is the bomb Digety! Great personality and spunk! THey seem to have excellent security so I feel like my items will be safe here! Thanks guys! read more

Great service super fast! Would recommend! They have active duty discount too! Great location, very clean! Staff is more than helpful,

Billy was awesome and so helpful! Prices were fair and he got me set up with a storage unit promptly. I would definitely recommend A-1 storage to others. Thanks Billy!! read more

We used this storage facility for the 7 months my husband was deployed and I left the state. We had no issues with the facility. It is clean, friendly, convenient hours, and safe. I came home to no issues and everything was as I left it. read more

I've had A-1 storage before and this time it was also great service. It was a great location from where I live. Even though their units were limited(because they are that good), Billy still found a great alternative with a reasonable price. He was very informative and had a lot of suggestions and tips, he was very helpful. He made the whole process quick and simple, a huge weight off my shoulders! Billy is awesome! read more

Billy was absolutely awesome to work with! He got us in and out in no time and helped us through every step of the process. He was very accommodating of our situation and we felt he genuinely cared about how our move in went. Great job! read more

I was helping a friend with a move and she needed boxes. I had such a pleasant experience with "Cheryl" and would highly recommend A-1 Self Storage for all your moving/storage needs! read more

I had a great experience, it was a last minute reservation but yet it worked out. Billy and Steve saved me as much as they could and were very fast with the paperwork we all hate to do. They set me up with autopay right then and there. I'm really glad I came here and as long as my stuff stays safe then I definitely recommend this place! read more

Staff at this A-1 Storage are great. I looked into another A-1 in the area, and chose this location because Billy and Steve were so helpful and courteous (which goes to show you that the people on the ground are more important than the name on the sign out front). I would have given five stars except that the area can be a little shady. It is Oceanside after all and the highway and the Sprinter station are within a short walk - if you know anything about the area, you know that there are vagrants who have been hit by hard times and have taken to living along the Oceanside Blvd corridor. Sad but true. That being said, the facility seems secure, and in the year that I was there, I didn't have any problems. The facility is on a frontage road, so you have to navigate a series of weird lights and the Sprinter train - small price I suppose considering that it is right off the 5. I would rent a storage unit here again. read more

Billy and Steve where always very helpful and work with you. The place was always clean and for being a storage facility there restroom was always clean. read more

Billy was fantastic and treated us extremely well even though we got there the last 30 min the office was open. Super friendly and helpful the entire time. The facilities are also very clean, very secure and tucked a lil away which is awesome. This is the place to store your stuff!! read more

Billy is the man ! There's no other storage facility in town that treats their customers this good . Not to mention the prices here compared to other ones in the area are way cheaper. The place is clean , secure and easy to access , very glad I came here and listened to the other yelpers. You won't find a better storage facility in Oceanside . And you don't even have to sign a lease , month to month is the way to go . read more

I teased Billy about all the great reviews he gets on here but I do understand why. He was very friendly and helpful. Also Tracy from A1 on El Camino and oceanside Blvd was very friendly and helpful. (FYI the one with Billy further down oceanside Blvd is cheaper. That's where I decided to rent.) This company knows how to hire lol. The units are clean and the size should be perfect. And they are open on Sundays if you need help with anything. I like that. read more