I have meant to recommend this A-1 for the 9 years or so I have stored things there: 1. Safe w/o doubt to walk to, use, 7 days 7a-7p. The neighborhood is clean; a new Citibank at the end of the block West, across from a newish Starbucks; a hi-tech gasoline-convenience store-station 1/2 block East next to the 10 freeway, shopping center across from the Citibank. 2. more than enough units, garage size to "hall closet" size (although the latter are rarely available as far as I know): guessing 50 garage size, 250-300 large bedroom size to half that. Business and personal uses. I can only attest to my building being comfortable in chilly or hot or humid weather: the ceilings are about 8 feet high, strong fans going as necessary My guess is that the three two story buildings are 20, 15, and 30-40 years old (the last nicely remodelled, well-built) 3. Everything---office, parking lots, halls, unit walls, floors,doors---is kept very clean, up to date in paint (no grafitti ), pest-free. 4. Sprinklers. 5. Having to happen to see part of the core structure to the building I have used, where I saw seemingly a 4-foot thick nearly pyramidal concrete/steel beam structure between walls, and considering thick ply , attached to steel(?) stud interior wall framing, over the inside of outer walls, the latter appearing to be capable of flexing above the first story, my estimate is that the building and its contents would stay intact in even the 1-2 minute long quake simulated by the USGS for the valley. It is difficult to imagine the dam upstream breaking, flooding as a result. The dam was built after the shallow flood took place circa 1920. 6. Everyone who works in the office, or each of the few who have transferred, has always been pleased about working there, and ,so, congenial or gracious and readily informative about inquiries and arrangements, making each phase easy and momentary. 7. The only real inconveniences I find: not having two different unit sizes of my choice anytime; shelves not provided. (A&A Boltless about two miles away has a range of shelving). (Home Depot, Grants/Max's, etc sell ladders.) My estimate is that units have always been available, not necessarily w/i range of the size wanted: these days, probably any size wanted. read more

I'm going to combine 2 storages into 1 massive available storage that is going to be exceptionally sturdy on my furniture which will make me delighted to pursue. I got ecstatic and shocked to see this storage space open and wanted to inquire about it. I've decided to pursue this opportunity and wanted to sincerely thank Susan and Maria for holding and helping me get this storage together and prepared . Thank you very much and I hope this will work out for the best. Susan and Maria are very helpful and I'm really thankful to have them by my side and have them helping with my ideas and questions that may arise to help with storage compartment spacing. Excited !!!!!! To be continued. . Appreciative. read more

I wanted to rent a small place that was clean, safe, with good lighting and had air conditioning. The first place I called quoted me a price for more space than I needed, I'm not sure if they had smaller spaces but they didn't offer it, it would've been twice the price. This storage facility was fair and the customer service was great. Maritza and Susan were polite and friendly, they explained everything with patience and showed me and my friend around with courtesy. I would recommend it to anyone, they also have carts to use and I'm glad I called around and chose this facility. Thank you! Moving and storing things for me was stressful and they made things more pleasant. read more

I had an excellent experience with A-1 Self Storage. The staff were friendly, professional, and very helpful throughout the whole process. The facility is clean, secure, and well-maintained, which gave me peace of mind about storing my belongings. The rental process was quick and straightforward, and the prices are very reasonable compared to other places I looked at. I especially appreciate the easy access hours and how safe the property feels. Overall, I highly recommend this storage facility to anyone looking for a reliable place to store their things. read more

Maria at A-1 Storage was amazing! She took the time to show us several storage options and helped us find the best size and value for our needs. She was incredibly accommodating, helpful, and professional throughout the entire process. Maria truly went above and beyond our expectations to make sure we were comfortable with our choice. Excellent customer service and a great experience overall. Highly recommend A-1 Storage, especially if you have the opportunity to work with Maria! read more

My mom and I need a storage unit back in Jan 2014 and Susan had a unit she showed me and held it for me till I was able to my mother over the next day to secure the unit. She has been a blessing since day one. Her and her staff go above and beyond to treat their customers great and just like a friend from the first day you meet them. The price of these units are great. deals are awesome and the place is clean. Conveniently located just off the freeway. Great place all around read more

A-1 self storage has been the keeper of my treasures and not so much treasurer for about 5+ years. They have always been super reliable and helpful. A-1 storage has made it easy for me to leave my things and give me peace of mind. Their staff (Maritza) has been great. Even in these hard economical times the staff has been understanding and considerate. The units are clean and when I visit I always see the staff working to keep it clean, neat and safe. Thanks A-1! read more

Excellent customer service! I moved from Arizona and searched for self storage locations in El Monte area and choose this location due to excellent reviews. Upon our arrival, Susan delivered excellent service. It was our first contact with any California business and we were pleased with Susan's customer service as she exceeded our expectations. Thank you, Susan and we will be sure to continue to do business with A-1 storage and refer new customers. read more

Susan and Maria are very nice! I had an excellent experience .The staff was friendly, professional, and incredibly helpful in answering all my questions and guiding me to the perfect unit size. The facility itself is clean, secure, and well-maintained, with easy access and plenty of parking. I especially appreciated the advanced security measures, including surveillance cameras and individual access codes, which gave me peace of mind. read more

Maria provided outstanding customer service from start to finish. She was friendly, professional, and took the time to answer all of my questions. She made the entire storage rental process easy and stress-free. The facility is clean, secure, and well maintained, and it's clear that Maria truly cares about her customers. I highly recommend A-1 Self Storage and appreciate the excellent service Maria provided. Thank you! read more

I'm so glad with this ladies in here they are helping me doing the best for me and it's a good deals .. thanks god they are helping the storage are super nice and clean I love this place .. es un lugar hermoso muy limpio tiene. Precios accesibles y son muy amables lindas personas me ayudaron con cada pregunta y a salucionar lo que buscaba gracias Dios bendiga las vida de cada una de ellas Susan and Maria read more

We are very satisfied using this facility for over 4 years now . This place and is clean, organize and it has great customer service . In person and or over the phone they are always so polite and helpful. I want to thank the people in the front for always being super helpful. We recently had to get a second unit and didn't hesitate to choose the same location. Thank you A1 self storage. read more

Helpful n the front are really nice and thoughtful I got 50% off for the first month n a free lock so yeah Best deal in the area I believe The storage I got is really clean I believe they do really cleaning job I got whole truck of my stuffs there at 5:50 which they closed at 6 But they allow me to get in n allow me to (take my time ) without rushing me or anything. Best storage ever read more

I have been going and coming back with them for years they have the best customer service and they always give there best to make a customer leave the office happy....I highly recommend this location and again I always come back everytime I have to move...Susan and maritza have been great and I also had a good experience with a new girl I have not seen before....she was very helpful too... read more

A1 Self Storage is the best storage company that I have ever used. I could have gone to Public Storage because is closer to me, but I really like the attention I get here. Maritza answered all my questions and explained what to expect as a renter and what do they expect from me also and I appreciate that. She made the renting process very easy. The customer service is really great! read more

The interior is organized and easy to navigate with automatic lights. I decided to set up on the 2nd floor and was told an elevator lift was provided to help with moving. Maria helped sign me up and Susan answered all the questions I had about their units. They were both very friendly and helpful. The rates are better than the one I have in Alhambra so I upgraded to a larger unit read more

A1 Self Storage has been extremely helpful the last 6 months that I have had an account with them. The staff has always been extremely helpful, and the boxes and bubble wrap they have up in the front was extremely helpful when I was packing stuff up and ran out of boxes. Will continue to keep my stuff here until I get news if I am moving out of state or not. read more

I have had a storage at A1 El Monte for almost a year. I am completely satisfied with my choice in selecting this facility. The customer service is great. I was in there recently to make payment and the new manager introduced herself to me. I was very pleased with the courteous crew, Maritza and now Susan. I would recommend this place to store to anyone! read more

Hello everyone, my name is Jessica Castanon. I came here regarding some prices of storage quotes. The receptionist Maria gave me some reliable prices available since the first time here will give her A-plus. Her communication back and forward was a good start to begin with. She is good at what she does. Helping customers English and Spanish a plus. read more