Orrin is the absolute worst company. I discontinued my service in August when I scheduled service…read moreappointment and no one showed up. I spoke to my technician's supervisor and learned that Karen had not been doing her job at all. She was supposed to be spraying indoors and outdoors each time she came. She only sprayed once in a year. I discontinued my service immediately as it was worthless. Today, five months later, Karen calls to tell me my credit card has been declined!!! How dare they think I should pay them when I clearly discontinued service in July!! I tried to call back to speak to a supervisor, but of course, no answer or answering machine. This company is a fraud, stay away from them.

Waste of money! Been trying to cancel for months and they keep charging me. DO NOT trust this…read morecompany!!!

Great experience with Sean! He thoroughly inspected our house inside and out, set up traps and…read morebait, and sealed a couple of potential entry points. It's been almost a week, and even with all the rain, we haven't seen any mice or signs of mice since his visit. Very happy with the results and would definitely recommend him!

Sean was a true professional! Had same day service from when we started to chat and came in and had…read morethe problem under control in just a few minutes. He was personable and had various payment methods. Would definitely recommend to anyone who is looking into the service.

We had rodents getting into our garage and house. Compared to other pest control companies, Brody…read moreBrothers identified at least six additional openings. They're significantly more thorough and detailed. Tim was super knowledgeable--great at explaining, identifying the holes & setting up traps. Fast forward a couple of months, there's much less activity, but we were still finding droppings. They finally called in an expert named Willian & he was just spectacular. He's hardworking, detail-oriented & not afraid to get his hands dirty. Compared to the other workers, he found at least 12 additional openings in the most unexpected areas. He even crawled into the space underneath my deck to fix the holes! I'm not sure if Brody Brothers reads Yelp reviews, but if you do, please do whatever it takes to retain Willian. The guy's a superstar!

Brody Services failed to deliver the solution I contracted them for, misrepresented their methods,…read moreand ultimately banned me as a customer for canceling a contract that they themselves assured me I could end if the problem persisted. Because of our home's location, field mice are expected, but they began entering our home in significant numbers. We used traps and disposed of them ourselves but wanted a professional solution. Before signing a one-year contract with Brody, I explicitly asked whether I could cancel within the first year if the issue continued. Their answer was "yes". After signing, the representative told me that "mice communicate with each other," implying they learn trap locations and warn others. My husband, who grew up in the country, immediately dismissed this as nonsense. I told her I did not sign a one-year contract to be told the only solution was moving traps around. Their first service confirmed my concern: they simply took my traps, moved them around, and placed a few of their own--sometimes directly next to mine. They did not treat the issue, did not seal entry points, and did not provide any professional intervention beyond what we were already doing ourselves. Meanwhile, mice continued entering under the garage door, which Brody claimed they would a replace a liner that should resolve it. Later, they said the part was on backorder. It never arrived. They should have disclosed upfront that: * They planned to rely on trap moving rather than actual treatment. * The garage door guard was unavailable. * They could not realistically prevent mice from entering given our location. * A one-year contract would not add value. Instead, I was misled into a contract that provided no meaningful service. I canceled because they were dishonest, ineffective, and did nothing beyond what we were already doing. Canceling was not an attempt to cause trouble, it was a response to poor service and there was no intent of a bad review as I believe businesses make errors however... Fast forward to today: we have an annual ant issue and wanted a one-time treatment. This is a bit different than a mouse concern and more likely to have an effective solution. I called Brody for a quote (along with a few other pest control businesses), explained that the mouse service had not worked out, and after being placed on hold was told I am banned from receiving Brody services because I canceled a contract early--despite being told I could. I never spoke badly about Brody and even sent them a customer who I will now be sharing this experience with. This is unprofessional, retaliatory, and a clear warning to others to not sign a contract with Brody unless you receive a written guarantee that their services will fully resolve your issue and that you will not be banned if you have sufficient reason to cancel. I was kind, understanding and I also failed to mention, they had a billing concern too, so they had to apply the overcharge to a future visit, but what if I had not caught that overcharge? I was not going to give this review until the representative on the phone told me good luck in the future in a condescending tone when all I asked was for her to pass along my feedback. So this should better get their attention. They were dishonest, ineffective, and punitive when held accountable. I'm no longer able to support this business.

Called three times over three days and left a message requesting help with a squirrel infestation…read more No one ever returned my calls. Very unprofessional.

Marc and his team did a fantastic job of killing off a small bed bug problem that was hard to find…read moreand kill. Later on, they tackled a large rat infestation and finally managed to use CO2 to kill them off. I recommend them highly.

I called Queen B because of a swarm of yellow jacket bees coming in from a nest in the ceiling of…read moreone my bedrooms. They quickly responded and fit me in for same day service! They could not have given me any better service, and, were extremely reasonable. The, definitely, are customer-service oriented. I highly recommend them!,

I have been contracting queen b pest services for a few years. They are not only responsive and…read morereasonably priced they are in fact good at what they do. I am very happy with their services and feel like it's money well spent because whenever I need them they are only a phone call away.

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

Terrible service by lazy people who barely do the bare minimum and expect you to keep paying. DO…read moreNOT USE THIS SERVICE!!! I cancelled my service and was still charged the next month.

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

On the Fly is professional and reliable. Everyone there is friendly and understanding. I would…read morehighly recommend them to anyone with pest or wildlife issues!

Do not hire this company. They regularly engage in fraudulent, dishonest business practice and will…read morescam you out of money with their bait and switch price schemes. Be sure to read carefully what they provide in writing because it will not be what they told you verbally. They will quote you an initial price and then change the price to double the quote. I have reported them to the Maryland State Department of Licensing and Labor for Fraudulent Business Practices. And am in the process of filing a complaint with the better business bureau. We had a verbal agrement for $125 inspection charge which would be applied to the initial treatment if they did the treatment at the same time. I agreed to the initial treatment for $175 and then a quarterly charge of $125 for regular maintenance. But then they gave me a bill for $300 for 2 services in 7 days. And they refused to do a 1 time service $175. They wasted my time. And my tenant's time. And refused to honor our verbal agreement for the $175 treatment after wasting hours of my time. I have already disputed the charge on my credit card. But please be warned... they will charge your card even if they don't actually do the services.

High quality service. This was my second time using Rosenbloom for a mouse problem. I went 5 yrs…read morerodent free and then spotted one. I knew exactly who to call. I live in a building which can be notoriously difficult to keep problems at bay but I appreciate that they go the extra mile! Professional and courteous as well. With that said, I hope to never have to call them again!

John needs customer service training, advised i'd receive report by end of day service provided…read more(Monday)but instead its "possibly"next day.The manager needs to sign off on the report and was asked what do you want me to do? Imagine my response "provide the report i payed for"..Advised may have report by end of day Tuesday or Wednesday need manager sign off. If you're on a deadline not the place to go!! while writing this review 25mins after hanging up i just received a call back stating they have been trying to send it the past two days but had the wrong email, report looks as if it wasw quickly done and not thorough. I say this because there is a box to check if notice any signs of treatment or previous treatment which was check no as in no signs but there was literally treatment left in the basement in plain view. The report looked more like billing than servicing (do with this information what you want),,,,,,,(aht aht) to that calculated response below... I was contacted by owner who attempted to offer free service to correct initial service personally himself, I am not a pay you and HOPE you do your job customer, I expect what I payed for and if it wasn't done right the first time , I don't expect it to be done correctly the second time. I was fine with just feeling swindled considering the money ain't the issue it's the service provided but then SHALOM insisted to offer to refund but it was a contingency of removing my review which may explain the lack of many bad reviews. When advised I'd take the refund but my review is my experience , I will not remove it . He haggled for almost 10minute to either provide service (which I stated I clearly did not want) or refund . I prefer refund. When Shalom realized the review would not be removed , I asked about the refund prior to disconnecting and he just went quiet . This reinforces the stance that this is a billing business and not for servicing .( I do have time to continue to add as well Shalom) check out the latest reviews after this one which all came through in the last 24hrs to offset this bad review , that would be accusation (consumers can look for themselves) what i posted above is facts. & yes if you haven't realized we are going back & fourth under this review. For me I will ensure to get my message and point across as accurately as possible!! I'm not here to take food out mouths but you will not poop on my floor and blame the dog(.)

BioTech has been servicing our unit and our building for years. They've always provided a fantastic…read moreservice, I couldn't be happier with them. My favorite experience involved a pesky mouse problem we had in our kitchen...a lesser exterminator probably would have just kept putting down more traps and more poison. BioTech explained that you can and should seal off your kitchen so there are no holes large enough for a mouse to enter. They did this, but we kept seeing the mouse. They kept coming back (probably 5-6 times) at no extra charge, each time searching and finding an additional entry point. Eventually, they got them all, and we've never had a mouse since! Thanks, BioTech!

Paid but they don't recall. See receipt. After 5-yrs. as a customer who called & told them I was…read moremoving & how to reach. They reported me to the credit bureau for 1/60 of what I paid over time. Well PNC IC System negotiated at a lower rate and I paid. Yet, Biotech keeps calling. Take up with them at your own risk.