Called A-1 because of the great web page and gradute degrees boasted about. I had 2 large projects bid and scheduled. The first one went fine, Curt and his one employee did a good job shaping and taking out deadwood on a Camphor tree and pruned and topped a couple of large bush/trees off the roof of our house and the neighbor's roof. The second job is where I am disappointed. I wanted my Canary Island Date Palms stripped up the trunk to about 3-4 feet from the top, like the real nice ones you see in the business districts. Well...he led me to believe that wouldn't be a problem when bidding the job, but after pruning all the other trees in the yard he asked if I was sure I wanted this done or if I wanted him to prune the back yard because I was reaching my time limit as I had set a budget limit. I told him that stripping the Date palms was the priority, then he and his crew let me know that they have never done this before, or that it had been years since they had done this. I should have stopped them right there, but I didn't...I am not happy with the work done. The last palm done looked okay (not good, but okay), but the first two looked bad. I let him know I was not happy with the work, but he just whined that he had already given me a free hour of labor on top of what was estimated. I may have been pacified if he had given me a break on the price as I am going to probably bring someone else out to clean it up better, or if he offered to come back and work on it some more (though not sure I really would have wanted that). He kept telling me that the first 2 were a different type of Date Palm and no one strips palms like that and all kinds of excuses. But if you look that palm up on the Internet, all the nice ones are stripped. I am frusterated and disappointed. read more