Rare that I re-review anyone on Yelp, but my last review I marveled at how could a business so…read moremundane as an auto body shop get you all excited about service and return for your dollar? After all, any time you're coming to one of these places it's never for a good reason, right? These places should be busting with people complaining. But no. Once again the folks that run Steve's stand out head and shoulders above other businesses in basic service, friendliness, holding up their promises. Shoot, they even gave me a ride to a coffee shop to wait while the work was being done--it was 2 blocks away but icy and they insisted. Wait... maybe I should go give the coffee shop it's 200th review on the quality of their latte art and those few crumbs someone dropped on the floor. Ya think? Nah, screw that. What's left to say? As I walked out the door actually enjoying spending $200 on a replaced side mirror and all the bells and whistles that go with it I said, "OK, see you next time I screw something up or someone runs into me." There are far worse experiences. Steve's will never be one of them.

My wife brought her Volvo there to replace the damaged right side view mirror front cover They…read moredid it. But about a month later, the cover simply fell off and was never found. Steve's Auto claims to provide a one year warranty on their service, so of course we brought her car back to have them replace the missing right mirror front cover, which they had clearly improperly installed (In conversation with my wife, Steve said he saw no other damage that could account for the cover coming off). We left the car there for a couple of hours and returned to be told that my wife was being charged for another right side mirror front cover. I was horrified. I could hardly believe my ears. This is the kind of behavior that gives auto service shops a bad name.

I had some significant wind noise come in through a door on my car. The dealership expected $1500+…read moreto replace the interior components. I called Hite collision, expecting to get an expensive estimate. Instead the employee performed a quick door alignment check, adjusted the door, and sent us on our way in less than 15 minutes. He would not accept payment. They had a wonderful dog there. This place takes good care of their customers. I intend to take all my cars there in the future.

Many thanks to Dave, Mark, Chad and everyone who repaired my VW. I could not be happier…read more Recommend Hite Collision Repair without hesitation. Sheila M. Enjoy Gunner

Commenting in hopes someone sees it before hiring Harris to do any work. They've had my truck on…read moreand off since August 2025, and it's now October. My truck was blowing hot, and I assumed I had a ac line leak. They told me there wasn't a leak, just the control panel needing replaced. They charged $350 to do this, and when I got the truck back it didn't blow at all. They continued by putting 3 or 4 new control panels in, and in the end said they finally fixed it, but now there was a leak and needed another $530 to fix it. I ONLY agreed to continue because they confirmed the truck was blowing properly now. I took it home and it's not blowing at all again. I went in today and they now say it's likely not the control panel at all, but they only agreed to refund $335 dollars or leave the truck with them again after being argumentative and treating me like an idiot. My issue is simply the fact they tried the control panel multiple times, never fixed the blowing issue, lied and said they did so I'd spend another $530 to fix the leak, and now they say it's not the control panel at all. Such a scam. Stay away!!!

I have been servicing my vehicles for over 10 years and been satisfied with the quality and the…read morepromptness of the service. I just made another appointment for next week.

Best service and prices in Kansas City, Kansas area. This…read moreis my 4th Subaru. Yes, I have been to others like Olathe or Lee's submit.. and yes I have purchased from them as well... Let me tell you this, Customer service is top notch and they will make you happy with your new ride. Go ahead shop around... but I tell you this, you will not find a better price with extremely friendly not pushy staff anywhere. I usually don't write reviews but sometimes you have to respect the quality and service. Give them (Jason) a call I assure you will be happy! Worth the drive. I do! Happy shopping!!

whoever rung up my pregnant wife was very rude and told her " hope you make it home and your wheel…read moredoesn't fall off" she called my crying on her way home.

Jake saved my car and my sanity. He told me exactly what was wrong with my car after I spent…read morehundreds at another place, how much it would cost to fix, and the problem was actually gone after the repair. This type of honest and knowledgeable service has been incredibly elusive, so I'm very thankful I found Jake's.

These guys have a lot of integrity which is super awesome. I am always nervous around car people…read morebut I ran my trusty test just to check and see, and they passed! I brought my car in for an oil change after my cross-country move to Lawrence a month or so ago. When I was leaving, I told them they could look it over to see if any other work needed to be done and that, if the air filter looked bad, I'd be more than willing to replace it. I mentioned that specifically because we replaced it about a month ago. They said our air filter looked brand new and that everything else was totally in order (we got the car souped up, $600 with my old mechanic, right before the trip so this doesn't surprise me at all). Test passed!! Oil change for my Chevy sonic was ~$60. They don't have an area to wait or anything which is no big deal if you can have someone take you somewhere else (like a coffee place on Mass) or walk yourself (it's less than a mile). It's not the best area to walk through because of the high traffic. I understand that because they are so small a sitting room might seem silly. They also really liked having a lot of time (like a few hours for an oil change scheduled days in advance) so you wouldn't want to sit their anyways. Their parking lot is difficult to navigate because they have so many cars just kind of there. I think I don't understand why because I'm not a car person. All I know is, I was terrified of hitting something because they are so close together. Basically, cosmetic/convenience issues but a mechanic with integrity will always get at least 4 from me because they can be so hard to come by.

Troy has helped out of a jam twice now. Highly recommend their services…read more Total engine replaced and then cv joint repair. Was able to help me when everywhere else woulda taken weeks longer. Great value

I needed an engine replacement (ugh), and they provided the lowest estimate and could fit me in…read morebefore most other shops. Troy and his staff were incredibly easy to get a hold of and work with, and the replacement was done well and finished when he said it would be. And he owns a towing service, so it made it much easier for my car to get picked up when I couldn't drop it off. Top notch people and high quality service

We worked with Dodge today and he was pretty great. I didn't feel pressured in any way and he did a…read moregreat job with helping me make the best choice. Currently waiting for finance.... This will be the deciding factor in my final review.

Brad Baker at Dream Nissan in Lawrence completely turned my experience around. What started as a…read morefrustrating situation ended up being one of the best car-buying experiences I've had. He went above and beyond to make things right--I appreciate him working with us.

You want an honest and straightforward mechanic who knows his stuff and can think outside of a…read moremanual or computer reading? Big Bill is the real deal. He's old school--uses all his senses to diagnose the real root of the problem and solves it using mechanical know how. He has welders next door, he rebuilds engines and transmissions, or he'll just do a quick oil change. Honest prices, no bs approach. I'm a hobbyist mechanic and when I need something done that's out of my league, this is the first shop I'd go to.

Big Bill answered the call on a Sunday evening on Memorial Day weekend for me, drove to where I was…read moreand helped me with my broken down truck. He gets my recommendation above anyone else!