Went in for a valve cover gasket replacement.. originally quoted 325 to 350.. had a diagnostic…read morerun.. 90$.. gave me the codes.. said my motor was covered in oil.. another 140$ to clean it.. asked if they would do the top as well.. not done.. said I needed dye injection in my motor.. another 100$.. diagnosed was useless as there was no coolant in my car.. final bill? 640$ for a basic valve cover install and motor (semi) cleaning.. totally ripped off

I was recommended this shop because London Automotive could not get to my car for a while. I…read moreshould have waited. I brought my Rav-4 in and after a few days they finally were able to tell me it was my head gasket. After pulling apart my engine they said they needed to send it to a machine shop be because it was warped. After three weeks of having my car I asked about when I could expect it to be finished and of course I would have to wait another week because Thanksgiving was coming and they didn't work over the holiday. They had my car almost 5 weeks and after $7000 later I finally got my car. I went in to pick it up and was told for the first time they don't take checks. Scott told me, "who writes checks anymore?" Well, I do and that was so uncalled for she disrespectful. I had to pick my car up the next day because of this. So fast forward April and my car was not accelerating. I took it to them, again thinking it was still the same issue. I told Scott what the issue was and he set an appointment for me and when I brought it in he said the person that worked on my car was out on bereavement and wouldn't be back for a week. He also didn't believe what I told him was wrong over the phone because there was no engine light on. Now, as I brought it in there was a light on and he said,"oh it is acting up then?" What? He called me the next week and said they did a few diagnostic tests and still can't figure it out and I already owe like $900 and I would have to pay for it out of my pocket. Eventually, they figured out it was the catalytic converter which is right under the head gasket. I feel they should have fixed that as a part of the head gasket but another $2300 later. Scott called me and said the catalytic converter was on back order and it would be ready in September or October. It's now May. He said, "that's why I have three cars. Are you kidding me? Who has three cars just in case one car is not working? I will never go back there again and actually traded my car in for a new one. $900 in diagnostics alone. Obviously they have no ideas what they are doing. Save yourself time and money don't go there.

$2500 over estimated repair. Continue pushing back of finish date…read more Huge fucking dent on driver's side that wasn't present before. Grime smeared all over the windows and seats.

Great Service, Reasonable prices, Easy to work with, Been a happy customer since 1995!read more

I brought my Hyundai in to this shop after my car began stalling and showing multiple engine codes…read more From the start, everything was running smoothly. What I was told would be two day repair for my timing chain turned into a month-long experience with my car sitting in the shop. Communication was inconsistent at times, and I often felt in the dark about what was really happening. The shop initially quoted me around $2,600, then revised it to $4100 and offered a $800 discount. The total ended up at $3,908. During the repair, I was told that my dowel pin had broken in the camshaft, which required additional work. I receive a text message saying my car was ready for pickup. I came paid my balance in full. Less than a hundred feet of leaving out the parking lot my check engine light was back on and problem still existed. Im thankful I caught it in time because it was a Friday and they are closed on weekends. So it would have been my word against there's when it came time with correcting the problem. When I arrived for pickup today, the shop stated they waived an additional $800 fee for a solenoid recalibration/replacement that was directly related to the timing chain work they had just performed. I feel strongly that this should have been included in the original service and not presented as an "extra" charge after I had already paid. To their credit, I really appreciated the friendliness of the two administrative assistants, who went above and beyond to help me. They provided me with a shuttle ride home when I dropped off my car, even paid for me an Uber to pick up the loaner vehicle, and made sure I had a loaner car for the month while mine was being repaired. Those accommodations meant a lot during a very long process. The shop also test drove my car for 40+ minutes before releasing it, and the check engine light has not come back on yet. I appreciate that they ultimately covered the $800 charge, but overall the experience left me questioning trust, timelines, and transparency. If you use this shop, know that while they will work with you and provide support, you'll need to ask a lot of questions, push back on extra fees, and keep good records. The repair seems to be holding for now, but the process was much more difficult and drawn out than it should have been.

They quoted me $22,000 on my VW Tiguan. Another shop fixed my car for 3K..... Mind you they didn't…read morewant to even open up the hood of my vehicle charging 156.00 for a computer test that auto zone runs for free!! I ended up getting everything taken care of for less than 3k ELSEWHERE! If you have a foreign car just go elsewhere where because in their words "there's no point in breaking down your engine to identify the issue we're just gonna replace it all." The absolute worst place in all of Kansas City to get an estimate/quote or any work done at all whatsoever! I had my vehicle moved the same day it was dropped off, there's no way any of these other 735 comments are serious as EVERYone I know has had the same dealings with this place - and they emailed and sent a letter requesting I post this so here it is! Dog crap of a service ship plain and simple!!!!!

Stay away from this so called mobile mechanic, anything you have done by him get a second opinion…read moreon it. Do not pay him until after you check the work he did and also for new damages caused by the mechanic!

Highly recommend! He came as soon as he could on a Sunday to fix the starter. He even went above…read moreand beyond to ensure we got the warranty on our part. Charged a great price too! I'm going to use him again.

Only been to Ander's Automotive 1 time for a rear brake job that included rotors on my 2018 MB…read more350GLE with the AMG wheel/brake package. Hardy was professional and completed the job while I was able to wait. I know he preferred that I drop the automobile off and come back later, but I didn't have that option. My auto is now out of warranty. Based on this great experience I asked Hardy if he wanted to be my regular mechanic as I hope to keep this auto for many years to come. He said he would be glad to continue servicing the vehicle. I also called Hardy a few weeks ago to ask if he could help my daughter with her out of warranty, Honda sedan? He said he loves to work on Hondas and that we did not need an appointment. Just bring the car in. He did ask that we leave the car with him, so that he could work the vehicle in, while also committing to look at it ASAP. Because I was able to help my daughter in this situation it was no problem to plan on leaving the car. Turned out, Hardy looked at the car as soon as it got there and the problem could not be replicated. Hardy sent us off hoping the situation was just an anomaly, and so far it has not reoccurred. He could have easily messed around more with the car, tell us it needed something new and charged us something. But that is not the way Hardy seems to run his business. Very grateful for his integrity and ethics. I believe Hardy is a mechanical guru with another great mechanic that I witnessed working in the shop. I heard them talking as Hardy worked on my brakes with the iPad and dealt with all the onboard computers. It was comforting to know that between the Hardy and the other mechanic they have the skill and knowledge to figure ANYTHING out.

Replaced my stabilizers, but didn't tighten up the control arms with all the parts. Andersread more

Good honest people operate this shop . They also sell quality used tires now …read more Give them a try and you will not regret it

Best service in town! Haven't seen a place yet that'll match their prices either. I've been taking…read moreall of our cars there for service regularly for 3 years now.

First of all, don't look at the reviews on Otto Service website! They only let positive reviews…read morepost! I took my 2016 Acura TLX in for service on 7/17/25. I had service code 1235, which was oil change, transmission service, coolant service, air and cabin filter replacement. They basically gave me the car back with a massive oil leak. I had to take the car back the next day to have it fixed. I have massive amounts of oil all over my driveway and the worst thing is, after they fixed the leak they didn't even refill my oil. I checked after I got home and it doesn't even register on the dipstick. Now I'm going to have to take my car back yet a 3rd time to have oil added. The quality of work at this place is not good!

One of the best auto shops in Kansas. Lindan has a great staff and the ownership is simply the…read morebest. 4 cars and 10 years of using them has been great.

I have been using Lindan for years and went to school with Dany. I have had two bad experiences…read more with the last two times I have been there, costing me money and time. The first was a leak in a hose and they replaced it and it still leaded. I just got back from picking up my one of my trucks and they didn't listen to me and Larry lied about what was said. I drive 50 thousand miles a year and want good brakes. I told Larry that I wanted Manufacture parts on my brakes and when I picked it up the brakes squeaked and I called and Larry said that I said I didn't want manufacture parts because it would be more expensive. told him that I would never say that because the brakes squeak. I have a fleet of vehicles and will never go back to them. I have had to take my trtuck abck and lost two extra days because of them!