Great place, super nice woman behind the front desk, not a bad price either. I didn't know what was…read morewrong with my car, it just wouldn't start sometimes. Me and some guys were trying to figure out what the issue was for almost two weeks. They had it for two days, got the problem figured out, got my starter relay replaced the next day, and fixed my window buttons without even charging me for them. As long as I live in Lawrence, I'm taking my car here whenever I need a fix. 100% recommend!

Dale and Ron's always friendly and fair. They diagnosed an engine problem and informed me that the…read moremanufacturer was conducting a campaign to replace the engine for free. I contacted my car dealer and they confirmed. THANKS TO DALE AND RON'S I RECEIVED A NEW ENGINE FOR FREE.

Troy has helped out of a jam twice now. Highly recommend their services…read more Total engine replaced and then cv joint repair. Was able to help me when everywhere else woulda taken weeks longer. Great value

I needed an engine replacement (ugh), and they provided the lowest estimate and could fit me in…read morebefore most other shops. Troy and his staff were incredibly easy to get a hold of and work with, and the replacement was done well and finished when he said it would be. And he owns a towing service, so it made it much easier for my car to get picked up when I couldn't drop it off. Top notch people and high quality service

As a girl who knows nothing about cars this place was fantastic! I was stuck on the highway and…read morethey took my car in right away. Tony (I think the owner) was absolutely fantastic. He put all the problems wrong with my car in words I would understand haha! He ended up having to take my car in 2 days within 2 weeks and figured out the problem. They also give government employee and student discounts which is great! They are defiantly the GO-TO auto body shop in Lawrence. So grateful they were able to fix my car! My father in law is also a mechanic and called to make sure they were giving me a good deal and it was which made me feel much better! My father in law said they were great guys and not trying to rip me off unlike other places in town.

Absolute rip off. Sent my KU student son to get an oil change for his 2006 Chevy Colorado. Told…read morehim to be upfront with them about learning to get his vehicle serviced and ask them to help him build trust. They charged him $80 plus $20 in service charges for a total of $100 for an oil change!!! Absolute rip off, purposely taking advantage of an honest kid. Steer far and wide of these con artists.

We bought our vehicle in 2022. After a few months, the sliding door stopped manually opening. We…read moretook it in. I told them what the issue was, I was ignored because I'm a woman. It needed a new lock actuator/latch assembly. So, I had my husband take it in, and they said that what I said was not the issue. We took it in multiple times telling them what it was, and we were ignored until the last time. When they finally confirmed that was the issue. We also went in because our SRS airbag sensor has failed, this was the 2nd time we requested it to be fixed. They spent 4 hours on our vehicle and did nothing. They said they needed to order parts. They gave us a clean inspection though. Then we noticed they damaged our inner door panel, they denied damaging it. A few weeks roll around and they send my husband an email of all the 'issues' with our vehicle, first was they couldn't fix our lock actuator because we were out of warranty despite taking the car in multiple times and literally telling them what the problem was. Then they stated they could fix it but wanted $2k. Then they said we needed new brakes, they wanted to charge us almost $600 for a part I told them I took off so they could access the lock actuator faster, we still have the part. They also wanted $200 to replace a tail light that was 'burned out'. They let us drive around for weeks with a tail light out. My husband works nights, he was followed by multiple cops during this time and had no clue what was going on. Because our first email on the inspection stated there were no issues. They should be sued.

Very long-time customer of this business, pre-dating the change in current ownership by a good 25…read moreyears. That change turned out to be a good thing, mostly for their staff, I find out, but that's a story I won't be telling. My feelings for this Honda dealers is this: I implicitly trust their service department, have known a number of them by name over the years, still do and they know me by name when I call. We're a three car family, all Hondas, so if there was any doubt, I'd be on to another brand in a heartbeat. They are brutally honest and true and have never failed me. Today's visit, I'm delighted to find a brand new facility that's been updated to modern times with things in the customer reception area like, oh, those modern conveniences like plug-ins for laptops and phones, USB ports, and of course the requisite coffee and free water bar, big screen TV, comfy chairs and tables of different sizes and heights and most importantly these days, plenty of room between yourself and others. Other changes, a larger lot, the entire old building razed and a new one built behind it in its place. A much nicer show room and plenty of places to meet privately for when the time comes to buy something. I made the mistake of buying one of my Hondas for a family member from a dealer in Olathe. Huge mistake. What happened there would not have happened here, and never has. Why I stick with these folks. Oh, and the wi-fi I'm using to craft this, lightning fast, no disruptions. Imagine that. So yea, maybe rating a car dealership isn't as cool as the new espresso joint or the latest new taqueria, but this place has always worked exceptionally well for me and I'm sticking with them.

Avoid ATSI as long as they are associated with Dream Nissan. When I made the appt with ATSI I…read moresuspected that the problem I was having may have been the result of work previously done by Dream Nissan which took me 3 visits to resolve and then when I arrive for my scheduled appt with ATSI (now Nightmare Nissan) they do not show that I have a scheduled appt. So I have now driven over 5 miles each way (total 10 + miles) only to have a guy call me to say "oops, our fault, you did have an appointment)". Really unimpressed and will never patronize again and will urge others to look elsewhere when needing service for their vehicles.

I can't begin to say how happy I am with the service provided at ATSI. RJ was my contact and he was…read morevery polite and thorough but here's the story.. I had a car go dead on 23rd St. I thought sure it was the transmission. I had ATSI do a Diagnostic test. Turns out it was just a loose battery cable! They still checked everything and it's all fine. Other places have been giving me estimates in the thousands (cough, cough) Big O tires in Lawrence.. but ATSI took care of me right. As a single mom I really appreciate that they didn't inflate the problem. Thank you so much RJ and ATSI.

Sorry for the late review. As always the service was great and very friendly. I had it towed for…read morewhat appeared to be serous electrical issues. I also asked to check on an engine hesitation issue thats been going almost 2 years. Two prior mechanics could not fix it. They fixed both in one shot and at a great price. First time I've been happy my car broke down. Drives like new. Thanks guys. Worth the wait Chris B

Garber is great! I won't take my truck anywhere else in Lawrence! I wasted a lot of time with other…read moreplaces in Lawrence. Just take it to Garber!

My girlfriend and I received help from both Tina and Nick, and they were incredible! I was very…read morehonest with them about us not knowing too much about cars, but I had some skepticism about some pricing and other options. I asked them multiple questions (often belaboring a point) and they remained calm, respectful, and helpful. Would gladly come back here in the future and recommend it to my friends. Interior was, the diagnostic report was extensive and highly detailed, with quotes for all recommended service. Tina made it a point to mention that all information in the report is intended to be for the consumers benefit, and that just because it is included doesn't necessarily indicate a replacement is needed immediately, but rather that it outlines something within the car isn't working as intended. I appreciated her openness. Great place!

Do not take your vehicle here. They will charge you thousands of dollars and leave your car in the…read moreexact same broken, unsafe condition with no resolution. My car entered Don's Auto Center on January with a stalling issue. It is now June, and after they charged me $2,529.47 and installed three separate fuel pumps, my vehicle is in the exact same inoperable state it was in five months ago. They were about to install a fourth consecutive pump onto the car rather than admitting they couldn't properly diagnose the underlying issue. Enough is Enough. Their business practices are completely untrustworthy. On one of the stalling occasion, my check engine light came back on immediately after a "repair." I scanned it myself and found the exact same fuel pump codes. When I brought it back, the technician pulled up a circuit code and explicitly asked the manager, Joe, if he should clear the code (turn the check engine light off.) Joe told him yes. They completely gaslit me, claiming the light was just because my gas was low. I left, filled the tank, and the car violently stalled out in 4:00 PM traffic less than 20 minutes later, leaving me stranded and shaking while cars honked and swerved to avoid hitting me. As a woman, dealing with this establishment has been a nightmare. The gaslighting, the flat out dishonesty, the lack of responses when emailing or texting when I'm just trying to figure out what's going on with your vehicle is unsettling. How many fuel pumps should I allow them to put on my car? This fourth fuel pump was the last one in the world and then they were obsolete as what I was told. I asked them OK so if this one doesn't work then what? They said to take it up with GM dealer. Instead or admitting they were stumped and offering a refund, the General Manager, Ricky, officially banned me from the property, canceled my warranty, and refused to pay for a $105 out-of-pocket towing fee caused directly by their failed repair. When I safely removed my property from their lot and attempted to voice my experience, the GM immediately sent me aggressive legal threats via email to intimidate me into silence. I am refusing to be bullied. They took $2,529.47 of my money for a repair they could not successfully complete. Avoid this shop at all costs unless you want your time wasted, your money taken, and your safety put at risk. Everything I've said, I have actual proof and receipts of. If they respond in any kind of way to try to discredit it what I'm saying it's all a lie.

Not sure if it's a me problem but I've never had luck finding a good mechanic.. until now!…read moreRandy, and crew, are the shizz. Brought my car in for brakes and knew it needed more work than that; turns out it was rotors. I've taken it two other places and they couldn't find the reason for the noise. Randy identified it from my inept description. But wait it gets better; after dropping my car off one evening he called me the next morning and described the brakes work and additional work which would fix the noise I was hearing. He quoted everything extremely accurately for a job that had a lot of unknowns and didn't do any work until he talked to me and I gave the go ahead. On top of that he had it all done within ~24hours. How many times have you been slipped an oil change or headlight cleaning that you didn't ask for? And the work is done and you're stuck with an extra $50-100. Not here. He was open about the risks, price, and work both for the work I asked for and for things to look out for in the future. Went above and beyond rotating tires. He never created false urgency or inflated the amount of work he was doing. He explained it like the expert they are there and then dumbed it down to terms I could understand when I asked. Moved to the area a couple months ago and I definitely found my mechanic! Won't be dreading my next visit, thus more likely to get ahead of car issues should they arise. Thanks Randy!

This is a great place to go if you are looking for a solid used car. They are very friendly and…read moreacommidating. The process was easy and painless. We plan to work with them in the future.