I've always have had outstanding service at the Lawrence location. For that matter, I've traded at multiple locations, with Discount Tire and have no complaints anywhere. The Lawrence store seems to take it to a different level. They are fair, keep you informed of progress and as we say in the service industry, under promise and over deliver. Now, a new service... they will also perform a 4-wheel alignment at a very reasonable price. Always in your best interest to get an alignment with new tires, to help protect your investment. I worked in the automotive industry as a service manager for many years, and can say without a doubt, their prices and service equal or exceed their competition. I have traded with Discount Tire professionally, as an auto shop manager, and as a client. In both cases, they get the job done, and go the extra mile for their patrons. I had a blowout last night, heading home to Olathe. Today, when I came back to Lawrence for work, I was told the tires I preferred, would not be available until the following day. Zack got with their supplier, got them ordered, and delivered, same day. Much to my surprise, they got me worked in, replaced my aging TPMS sensors, replace the tires, and performed an alignment. All in less than one hour! Lawrence has several options for tire service, and many good options at that. But consistency with each visit, and knowledge and empathy from the front staff can make all the difference when making a decision. Zack, Cody and Dioni all worked as a team along with their tire techs, to ensure I was completely satisfied and got me on my way. read more

Great people, service and tires! JD and Noah! Prices are in great, but mostly the people are fantastic! read more

can you get a tire plugged. They left my husband waiting in the waiting room for 2 1/2 hours on his only day off without mentioning that they had already done the tire. I had to call and ask if it was done. This is the most unprofessional. They never once came out and called out either of our names on the service report. He couldn't ask at the desk because the line was going out the door the whole time. read more

Best customer service I've ever received! JD And Jackson are great guys. I'm traveling cross country and got a flat late at night. They got me in first thing the next morning and had my tire patched and back on the road within 30 minutes. The best part, NO CHARGE! The tires weren't even purchased from them either. Can't say enough great things about the guys at discount tire! read more

Discount Tire - Tires Near Me - Lawrence, Kansas

The people at Discount Tire are absolute angels!! I can't exclaim it enough!! They helped me immensely when I came in on thanksgiving eve with a tire leak, on a tire that's treading was too low to fix, and required me to get a replacement. Noah and Gary, y'all will never know how much your kindness and help saved me. Thank you from me and my family. read more

Save time and money by going across the street to Big O Tires. Traveling thorough Lawrence recently and needed to replace trailer tire. They said it would be 1.5 hours. Went to Big O - $40 less and we were in and out of there in 39 minutes. read more

Great, fast, and affordable service. Got my tires changed here and would rate it a 10/10. Shouts out to the dude Devin who got me all set up, seems like a genuine dude. If you need to get car service done, do it here. read more

Old truck finally needed tires. I could not get four at once. But they did their best to use two least worst with new tires. Big O is good too but they have too many customers for quick service. Your choice. read more

I knew I needed new tires pretty bad. I put it off a little too long and after the snow we got this morning i knew I need to get my new tires asap. I called discount tire this morning and they were able to get me in with little notice, it also cost half of what the dealership quoted me for 4 new off road tires. And I was able to get a warranty and replacement certificate. On top of all that the guys working today were top notch kind to me. I'll always recommend this business to anyone and everyone! read more

Discount Tire - All terrain tires on my 4Runner - Tires Near Me - Lawrence, Kansas

I'm a father with a student at KU. We live on the other side of the country and we're grateful to the staff of Discount Tire in Lawrence. When your kid calls and says they have tire issues, this is the place to go. Helpful, responsive and most importantly they take care of your loved one when you can't. Finding places like this to count on is priceless. Thank you Discount Tire. read more

Wow! Outstanding customer service from every employee that I had an encounter with! Coincidently I had two flat tires in one day and did not expect to buy tires at this moment. My tires were repaired and 1 used tire at no cost! The service that I got here will make me a loyal customer from now on, no matter the cost. I will be purchasing a whole set from here and recommending this place to everyone else! When you get great customer service like this, why go anywhere else? Kudos to Discount Tires read more

Discount Tire - Tires Near Me - Lawrence, Kansas

Gotta love class and hospitality of middle America. These guys are great. My daughter graduated UCB and was driving to the east coast for Christmas by herself. She got a low tire air pressure alarm halfway through Kansas. She was able to limp into to Lawrence that night and the next morning she stopped at Discount Tire early. The guys checked and leveled all her tire air pressures first thing and then evaluated the culprit tire to determine that it was healthy just needed a little air due to temp/altitude. Then they sent her on her way confident in the vehicle. They are getting a Christmas Card from me. Good job fellas. read more

Our daughter, a KU student, had a flat today. She called Roadside assistance, through our insurance, who came out and filled it back up with air. Thanks to many good reviews from other KU parents, I sent her here to get the tire checked. These were new tires purchased last summer back home and were under warranty- but we didn't know where to send her as the place we purchased them does not have a location in Lawrence. After calling that place, we found out she needed to go to Firestone where her warranty would be applicable. Not only did your employee check her tire but her offered to put her spare on for her- at no charge, all the while knowing she would need to go elsewhere to get the fix or new tire. Thank you for going above and beyond to help out our daughter. We will definitely be recommending Discount Tires to others! read more

JD, from customer service, did an excellent job helping me find a new set of tires. I was a walk in appointment and they were able to get me taken care of within a couple hours. Overall, excellent service and reasonably priced. Thanks for the help! read more

I had an appointment but never got my car into the garage. I left due to their sales tactics, all they want to do is sell you a new set of tires. If that's not why you are there, you should save time and go somewhere else. I ended up going to Big O and got a complete set of tires AND alignment for less than just the tires at Discount Tire (they cannot do alignments at their shop). Waste of time going to Discount Tire unless you want a set of tires and to pay more for them. I will never go to an auto shop that uses bait and switch or high pressure sales tactics. Will not be back, and you should shop around before going here. read more

A great value, friendly staff, and quick. These guys have been taking care of my family and is tire needs for years now and they always do A+ work at a great value. Extremely highly recommend! read more

They helped me out well with my tire rotation and balance. I was incorrect by telling Thomas the arrangement of my tire rotation, but he was still cool with it and they complied with what I asked. Now I know better, and realized that only directional tires switch forward and back, which my tires were not at time of my visit. read more

Outstanding service and no upselling me on things I didn't need. I originally missed my spot due to work and they worked with me to get me in the next day. Was in and out in 30 minutes. Tires were about 25% less here than laird Noller and MUCH friendlier staff. Highly recommended!! read more

Cars. When they are working, I love them. But when things go wrong, I hate stressing over being taken advantage of as cars are not my area of expertise. The same goes for tires. When I had a recent tire problem, I turned to Discount Tire as I was somewhat familiar with the brand but had not had any personal interaction to this point. So I pulled into the Discount Tire lot with my car limping along with the little "donut" spare on the front looking like a misplaced stepchild. Immediately, I was warmly greeted by Patrick who came out to meet me at the car (who does that in the Winter months?) who listened to my tale and then quickly assessed the problem bringing me into the warmth of the store to discuss my options. He was able to order two of the tires I needed which came in the same day and were put on my car. The pricing was reasonable, the timing quick, but what I will remember was the level of service I got from Patrick. He was patient, and his easy going style helped me calm down from having a car problem in a strange city. Because of him, Discount Tire has a big fan in me! I hope this is not going to become my regular hangout, but I know if I have a tire problem in the future, Discount Tire is going to be the first place I call! read more

They lied to me about patching a tire they tried to tell me the tire was delaminating. I work in the tire industry and side wear is not a tire delaminating. read more

I have visited this location at 6th and Lawrence a couple of times. I am always a pop-in. I have never made an appointment. There has been an occasion where the guys are busy and can't get to me right away, but all of the other times they get me right in and right back on the road. Either way, they conduct themselves with extreme professionalism. Today I popped-in and was greeted professionally at the door. Gary, Tommy and Gage were all extremely pleasant and efficient. I can't recommend them enough! read more

Tired of being treated rudely and disrespected by guys at auto shops? Well, DON'T GO TO DISCOUNT TIRE!! Walmart of tire shops. Gary the owner has zero customer service skills and was rude, disrespectful, and try to overcharge me. As a resident of Lawrence for many years, I highly recommend support D and D tire, where they treat you like a human being instead of a bother. read more

The store in Lawrence Kansas,the staff is wonderful Anything your tires and wheels need they do happily and super courteously... I am a guy and I noticed as I was waiting that they treated the ladies with fair honesty and didn't try selling anything unnecessary.. A refreshing good vibe,this is my new place for tire service! read more

We needed new tires. My husband had scheduled the appointment and I brought his cat in for the service. Upon entering the store I was not acknowledged at all, when I attempted to step toward a service attendant I was loudly told to step back and wait my turn though no one else was being assisted or waiting in line. When I was finally called forward after several minutes waiting the attendant was loud and abrasive. After checking in I was told to wait just take a seat. I decided that no tire was worth being treated so rudely and walked out. Won't be back ever again. read more

We experienced the low tire light while traveling from Topeka to our granddaughter's soccer game in Gardner. Stopped in Lawrence where we were greeted in a very friendly manner, our dog included. They fixed our low tire for free and we were able to observe their great customer service for others there. Thanks read more

Cody was amazing.. I only get my tires from discount not because they are always cheaper than the competitors but because of the customer service. read more

Long term discount tire customer , have purchased 7 sets of tires in past six years in Arizona and Ks . This shop is constantly overbooked , moved my appt a day after making it a week prior. Picked up a screw in new set of tires and was quoted a five hour wait to do a repair on it. Now i dont run a tire biz but wouldnt it make sense to have someone doing repairs ? Terrible customer service and attitude. Youve lost a customer for good Discount ! read more

Absolutely great service. Had my travel trailer tires changed out! Good price, quality service and fast. I arrived 15mins past my appointment time. The we're ready when we arrived and we were done in roughly 30mins. They even changed out the valve stems to a better quality valve stem for high pressure tires. Highly recommend them. read more

I came in 30 minutes before close to get a tire replaced. I was in a pretty big hurry as I needed to go out of town the next day. The staff was incredibly helpful and started the process right away even after already having to stay open after close. This was the best service I've had at a tire shop by far! Highly recommend! read more

Every single person that works here is impossibly nice. I've been into this shop three times in the past month due to various acts of god and at each of those times, I was stunned (probably visibly) at the wildly adept politeness that these employees display. They just don't crack, either, even when that place is busier than I think they're used to, it's amazing to watch. I think I'm pretty friendly, you know, friendly enough, anyway, but these people make me envious. I suddenly find myself wanting to be -that professionally friendly.- Who trains these people??? It's the chick-fil-a of tire shops over here, I tell ya. Tires are these folks' second vocation, niceness is very clearly their first. read more

Good deals on new tires. They'll work with you to get exactly what you need, not pushy at all. Great guys

The first time I went here just to get my tire inflation checked, which they do for free. I asked if they sold tire gauges, but they gave me one for free. They also checked my spare tire, and said it probably wasn't any good anymore. They offered to give me one of the used tires for free, but didn't have any in the back when they checked. I came back a second time to get my tires realigned because my steering wheel was shaking. When they looked at it they said it was uneven tire wear and that they should be replaced (plus the tires were apparently 7 years old) they didn't pressure me to get new tires right then, but I did anyways. I asked about the spare replacement again, and this time they had one in the back (which they gave me for free). Their tires come with free rotations and free replacement tires in the case of a flat tire. I will admit I am a typical girl in the sense that I know absolutely nothing about car maintenance, but I was impressed with all the free services, and the fact that they didn't pressure me to buy tires, or the most expensive ones. read more

I had the unfortunate luck of having a flat tire right outside of Lawrence, Kansas and had to come to the closest tire shop to get a look at whether the tire could be repaired or replaced. The mechanics found a nail in a repairable part of my tire and they repaired it for free!! Thanks for making my day Discount Tires! read more

I've been a customer of Discount Tire stores in Dallas for several years and purchased new wheels and tires at my local Discount Tire (TXD-78) a few months ago. Discount Tire offers free rotations and balancing for life on tire purchases, which I utilize as often as needed. Knowing I was taking a weekend trip to Lawrence, I had my tires balanced on Thursday at my home store. Unfortunately sometimes balances don't end up perfect, and I was left with a highway shimmy in my steering wheel. Once I got to Lawrence, I planned to get a re-balance before heading back to Dallas on Monday. I was happy to see that a store had opened in Lawrence, so I scheduled an appointment for a balance on Saturday morning. The store opened promptly at 8:00, and the staff was already expecting me and Heinrich (06 Merc CLK500). I explained that I'd just had a balance but wasn't happy with it, and they said they'd take care of it. Although I only asked for a front re-balance, they chose to do all four. When I picked up, the employee even told me which tire was off and by how much. I'm a happy Discount Tire customer, and relieved that I could take care of an issue so quickly and painlessly (and free!) in Lawrence. read more

Checked at GM dealer on warranty for our tires- came here for a 2nd opinion and was blown away by the friendliness and service of all staff. Tim was eager to help and had everything done in minutes with warranty. Definitely our new go to place for tires!! read more

While I love that they offer free flat repairs their customer service is lacking. My Husband watched them NOT do the repair on the tire although the young technician lied and stated they had. read more

I have three double axles trailers, three vehicles, a zero turn mower and a tractor so I am always buying tires. I cannot say enough good things about this place. Prices are completely unbeatable and customer service is the best there is. I will NEVER buy tires anywhere else!! My only regret is that I cannot buy batteries from them as well. I wish I could give them 6 stars. read more

Not a fan of the rap music blaring from the garage, but otherwise it was a great experience!!! Had me in and out in less than an hour to get my tires balanced. Michael answered my question and gave me a little bit of feedback on how my tires were doing and what my options would be if I started bringing them my business. Definitely plan to return next time I have tire needs. read more

These guys are great. I had previously bought my tires, at home in TX, and had gotten a nail in one on my cross country trip. I called them when I was about an hour away (distance-wise and from their closing time) and he asked what make and color car I had and said he'd be looking for my car. We arrived 5 minutes prior to closing and they got me in right away. Unfortunately, for me, my tire had to be replaced but they stayed late and put on two new tires for me - after giving me (and the hubs on the phone) our options. Great customer service!!! read more

I thought I needed new tires because all of my tires were slowly leaking. I made an appointment after seeing good reviews (didn't even read them, to be honest!) and they said tires for my car ran from $60-120 per tire, which really didn't sound too bad. I went in for my appointment and they checked my treads and said my tires were still in good shape, tread-wise. They inspected my tires and found a nail in one, and some sort of corrosion in the others, causing the leaks. They made all these repairs for FREE and sent me home. Everyone was super friendly and helpful, never made me feel any pressure to buy anything, and seemed to really enjoy their jobs. I went in fully expecting to pay $400+, and left with fixed tires and no bill. What a deal! read more