I've always have had outstanding service at the Lawrence location. For that matter, I've traded at…read moremultiple locations, with Discount Tire and have no complaints anywhere. The Lawrence store seems to take it to a different level. They are fair, keep you informed of progress and as we say in the service industry, under promise and over deliver. Now, a new service... they will also perform a 4-wheel alignment at a very reasonable price. Always in your best interest to get an alignment with new tires, to help protect your investment. I worked in the automotive industry as a service manager for many years, and can say without a doubt, their prices and service equal or exceed their competition. I have traded with Discount Tire professionally, as an auto shop manager, and as a client. In both cases, they get the job done, and go the extra mile for their patrons. I had a blowout last night, heading home to Olathe. Today, when I came back to Lawrence for work, I was told the tires I preferred, would not be available until the following day. Zack got with their supplier, got them ordered, and delivered, same day. Much to my surprise, they got me worked in, replaced my aging TPMS sensors, replace the tires, and performed an alignment. All in less than one hour! Lawrence has several options for tire service, and many good options at that. But consistency with each visit, and knowledge and empathy from the front staff can make all the difference when making a decision. Zack, Cody and Dioni all worked as a team along with their tire techs, to ensure I was completely satisfied and got me on my way.

Great people, service and tires! JD and Noah!…read more Prices are in great, but mostly the people are fantastic!

Knee deep in the moving process, right at the point where we can bring some things over and we…read morefound a gigantic bolt wedged right into the tread of my wife's car. Anyone who has ever moved knows that, of course that would happen that week! Fortunately, we found Zohr on Yelp and it was a mixed bag but ended up working pretty well. The bolt was discovered on a Saturday and we couldn't get anyone out until Monday around lunchtime. Not a huge issue as we have two cars and could ride it out, as long as they were on time... More about that in a sec. They were on the ball and said they could likely patch it, but got the tire size in case they needed to replace it on the spot. Their idea is genius, by the way. They'll come to you wherever and remove your tire and get it all fixed up or replaced, saving you the danger of driving on a wonky tire. They rescheduled us for Monday evening which didn't work with our closing/moving schedule, and called to have it at the original time. They didn't show during the window, and we had to call more than a few times to confirm they were still coming. Definitely frustrating to deal with, and I was ready to go to Plan B, but fortunately they ended up not being too late (about two hours after the window). My frustrations faded once they got someone en route; they became very responsive, communicative and let us know exactly when they'd be there. When they arrived, they said that since the bolt was in the tread they could plug it and be done in 15-20 minutes. Really grateful because we need a whole new set of tires on this car sometime soon, but would be a bummer to buy one and then have to buy a set again. Their tech was friendly and quick, very efficient, and the price was fair (I want to say around $85 out the door). They were a bit confused with the Yelp check in offer of 20% off, but I'm not sweating it too much. All in all, I was not the happiest camper the way it was going around appointment time, but they stepped up and totally redeemed themselves! Would use them again, but hopefully won't have to.

Tire repair…read more Requested tire repair from website showing 24 hr repair service. Was told in would be approximately 24 hrs before they could show up to repair the tire. Price advertised for tire repair is $45 and was quoted a price of $189.00!! Don't bother to make a call to these folks if you are in a jam.

Got a flat in the wee hours of the night/morning on a road trip and got towed to this place to get…read moreit fixed. Walked in at 7:33A and was out by 9:20A or so. Super helpful, efficient as others have said, and affordable. Jimmy at the counter was super nice too. Would 100% recommend this business to anyone traveling who experiences an unexpected car emergency in Lawrence or surrounding area.

Poor Customer service from "Jimmy" rude, and hangs up in your face. Told me after asking for a tire…read more"Everybody has the same story" after only trying to state my company is nearly 2 hours away.

Incredible place!! I was so glad they were open on a Sunday. I didn't notice my tire was very low…read moreuntil Saturday night. They took my car in first thing Sunday morning at 9 AM. Within 20 minutes of my arrival my tire was put on by a very kind and respectful young man. I will most definitely be coming back again for future tire needs.

broke tpsm sensor, then laughed about replacing. It told come back to get it programmedread more

Jim is the owner. He's a super good guy. I talked with him for a few hours the other day while his…read moretechnician fixed my brakes. While I went there to get my front brakes fixed, they quickly informed me that I needed ALL of my brakes fixed. I was quoted a very reasonable price. However, once they really got into my car, the price more than doubled. I am not complaining one bit. Most places would've fixed the bare minimum, but these guys went above and beyond to make sure the car was safe For my family to drive. They did an incredible job and just by fixing the brakes the ride is so much smoother. All their parts have a warranty. You will be getting a quality service and you will definitely get your moneys worth and peace of mind. Very refreshing to find someone so knowledgeable and also looking out for your best interest. I would definitely recommend, and I will be taking them all of my business from now on.

Got me at 8am the next day for a new battery during a cross country road trip. Service was fast and…read morereasonable. Highly recommend.

Excellent service and great people. From out of town and had a nail in my tire on a Saturday. They…read moregot me in and fixed everything in about 20 minutes. Very inexpensive and fantastic service. I would recommend dillon's to anyone who needed tire service.

Can't say enough about the great service. Needed a tire fast to replace a damaged one. Sold,…read morebalanced, installed all within 30 minutes and under $100.

Very friendly, great conversation, all around exceptional customer service, handled my custom wheel…read morewith care, and were able to get me in quick. Picked up a nail on the way into work, so I stopped in to see if they could patch it for me. Unfortunately, after inspecting the tire they weren't able to fix it due to being too close to the sidewall. They showed me the location and put air back in the tire for me. No charge for their time or service! Even after I persisted that I pay them something. Definitely will be back once my tire comes in. Thank you.

These guys are the best! They are a family owned local business! They always treat us so kindly and…read moredo amazing work! I have been going to them since 2020 and have never had a bad experience! I can see why everyone likes them! Please don't go anywhere else for tires or brake work! They do it all! Thank you for being so nice and trustworthy!

Great prices, great work and never boring. Glen even orders tires for me after business hours and…read morewill get them on the next day with little to no wait, will do drop in oil changes at no wait and less than half of dealership. He always answers business phone outside of work hours when he can. Very honest and good work.

Glen's worked on my stuff for years. I've always been happy with his service. His prices are very…read morereasonable and he does good work.

Excellent, fast service. Great prices. Highly recommend!!…read moreSqueezed me in at 5:00 on a Friday when I had a flat tire.

My buddy was driving his camper to the lake on a Friday night and blew 2 tires and at 9 o'clock at…read morenight the owner came in and found us the two tires and got us situated so the camper wouldn't have to be left on side of the road. I use this for everything needed with my car and they never disappoint with their customer service. Best place in town!