Fantastic service. Reasonable price. A different garage suggested that it would cost about $1,000…read moreto fix my Honda sliding van door - that did not slide well. But, New Concept fixed it for only $54. I was surprised. Door now works great. I will go back here! Strongly recommended.

I came in for a quote on a rear main seal and valve adjustment for my Acura MDX. While I expected…read morethese to be labor-intensive jobs, I was disappointed by how I was treated during the visit. The interaction felt dismissive and insulting, especially for a first-time customer simply asking for an estimate. If the shop was not interested in taking on the work, I would have appreciated them saying so directly rather than speaking down to me. Professionalism and respect matter just as much as technical skill. Unfortunately, that was lacking here.

Rob's Auto is the best shop in town, hands down. I've taken my vehicle in to them a few times and…read morethey never disappoint. Always correctly diagnose & fix the issue(s). Always communicate clearly. Always fair and honest. Your vehicle will be in good hands here. Top notch mechanics. THANK YOU Rob's Auto.

Called in over a week in advance and was told to try and come in on the following Wednesday. Never…read moregot a call or confirmation from them on when to bring in my vehicle. On the day of, I called at 9:15 AM to make sure I still had an appointment. I was told that when I didn't show up by 9AM they gave my scheduled spot away to someone else... no attempt was made to assist me in finding a new spot that day or week, only the next available spot 10+ days out.

Shore Tires is THE place to get your car serviced in Lenexa. Local mechanic shop where your car…read morewill be taken care of properly. I drive older cars because I don't like the newer ones. Shore Tires keeps my older cars maintained and reliable. Great place

Quick, easy, affordable! Waiting room is nice & has good prices on the vending machines.read more

This place is bad business, price gouged my daughter on a replacement tail light. Definitely will…read moretake advantage of the mis informed.

We have taken our business truck to Brads for many many years and several vehicles over the years…read more Because they know we need the truck for business, they do everything they can to get it back to us as quick as possible. But they are very busy because they are very good. Brad is very honest which I find very important when it involves car repairs and a tight budget. I'm not saying he's the cheapest mechanic shop, but his prices are in line with other shops. Apparently... I like the word "very". But it's necessary to explain myself.

We are so pleased with our experience here! We had our truck at another local mechanics that was…read moregiving us the run around. We called these guys and they said they could get us right in! We had our truck towed there and it was fixed in one day! Great communication and great customer service! Highly recommend!

First time using these folks and we plan on using them in the future. Tamara was super nice and…read morehelpful. Trying to keep the 16 year-old Volvo running is a challenge but they did a great job on the repairs.

I've been coming to Hyde Park Service for years now. They're a no nonsense shop. They don't try to…read moreoversell you on unnecessary upgrades or fixes. They repair what's important, make suggestions for things that may require future attention, and don't leave you broke. Oil changes are waaaay faster here than any "jiffy" place or dealership. And they won't cost you an arm or a leg. Everyone here is super friendly and easy to work with.

I pulled in parking lot to inquire about safety check required to renew car license. The manager,…read morewho had a facial expression like he had a terd stuck sideways, walked up to my car. I had been on hold with the licensing department for 1.5 hours and of course they finally came on at the moment I pulled in the lot. This was first time renewing license in MO and it is complicated! Anyways he treated me like I was a leper. After going inside and determining that I would have to go elsewhere because their availability wasn't till Thursday next week I got in my vehicle and was trying to find an address for another place safely out of traffic. He walked up to car, still with painful expression to tell me that they will need me to move to back cars out. They weren't backing any cars out right then. Just a grumpy socially awkward jerk.

I would definitely give 5 stars on communication regarding the diagnostic, communicating findings,…read moreand explaining it to the customer. This part was impeccable. I would give 2-3 stars on car being done in the timeframe promised, because it wasn't. My beef is that the quote I received for the needed part had a price of ~$525. I called the dealership and an original part would cost me (non-mechanic) ~$350. I can buy the non-original part at O'Reilly's for ~$264, but most mechanic shops get parts cheaper than off-street customers. When I called and asked Ken's if the quoted part was a dealership original, I was told no. When I asked if the part price was in error, they said no, we have to make money somewhere, but we don't use an 80% markup. Clearly the guy I spoke to doesn't know how to calculate markup percentages. I expect a shop to add a percentage onto a part. That is certainly fair. But, ~200% gross mark-up is way outside of standard mechanic practices. And, that calculation is using the price I can buy it for, not a licensed mechanic's shop. Our mechanic of 25 years used to charge 20-25% above his cost. I have heard of 50 - 100% markup. Ken's Garage is having the parts delivered and they rarely go pick up the parts. I think 200+% markup is way too expensive, but they have right to charge 500% markup, if they want. But, I will be going elsewhere. We are still shopping for a local mechanic that we feel comfortable with. I got the impression, they have good, qualified mechanics. My husband questioned a few things on the invoice that was not approved. He is a non-conflict person, and at that point, he just paid them. I am glad this shop works well for many in the community. I am glad this small-owned business is doing well. I am a small business owner and I want small business owners to be supported and thrive. But, I prefer ones that do it with reasonable prices (again, subjective). Name above is our on-line pseudo name, due to vindictive, malicious people in this world. I do not want a response from the shop because it is what it is. My experience and perspective aren't the same as the owner's perspective and it isn't the same as other customers. This is my experience.

This is my first review for Ken's garage. However, they have already serviced our cars twice. Not…read moreonly are they honest, but they are also very helpful and given us options on pricing and recommendations that met our budget and our timelines.

After reading the reviews, I decided to take my car to Kevin's KC Brake and Auto for brake and tire…read morework, and I'm so glad I did. The team performed a detailed multipoint inspection, provided photos, and explained everything clearly so I could make informed decisions. I never felt pressured. They were honest, upfront about pricing, and only moved forward with my approval. I'll definitely be going back and highly recommend Kevin's Brake and Auto.

Do not come here if you're a woman and are unfamiliar with mechanical issues, you will be ripped…read moreoff and stolen from!!! I paid about $770 for two break pads, two rotors that didn't need to be replaced but was forced into because they refused to replace break pads if I didn't because "they don't service break pads alone", and one caliper to be replaced. The caliper itself cost $350 for them to provide and put a "newly refurbished caliper" on my car. I trusted that they would do the work they charged me for only to realize two days later, they had put the exact same caliper that was already on my car back on my car. When I took my car back in when I got the time to do so, I was told that the caliper got rusty due to the weather two days after they put a brand new one on and it was my fault. A brand new caliper doesn't get rusty and need to be replaced two days after being put on. My other calipers that's been on my car for YEARS isn't rusty nor in bad shape or in need of immediate repair like the "newly refurbished caliper" they put on my car. When I asked if they could replace it since I had a warranty and realized it was the exact same caliper that was already on my car or at minimum in the exact same condition, they refused because they claimed it was my fault, the fault of other unrelated work that needs to be done on my car that they want money for, and the hot weather's fault that it needed to be replaced after only two days of their work. They're predatory, misogynistic, dishonorable, racist, demonic, narcissists! If that sounds like the service you're seeking, come here! *Image of the same rusty caliper below & proof that I paid for it to be replaced. I was also told I had to pay for break bleeding, the fluid, etc in order to get caliper replaced.