Fast and awesome service…read more Today Jesse helped us out for our baby. Oil change and new windshield wipers with a 3 month warranty was 60$. He did let us know about another minor issue he could fix but we denied we will come back to do so next month. I want to say this happened all within maybe 15 minutes if that. I watched a round and ending round of family feud with Steve Harvey. I actually had fun here for the short time lol. The lobby was clean. There is a coffee thing if you would like some. Waiting seats are leather and comfy. It's a smell once h first enter that fades when I guess your nose gets use to it. The car runs nicely no issues once getting back in the car. We will stick to coming here. I wonder if they have coupons, need to look into that. Great location. $25 oil change and we have a Hyundai.

Went in for an oil change. My vehicle just turned 100000 miles. Tried to sell me High mileage oil…read more Cost a lot more. Told him I wanted just the basic. he said he would give me a gift card from Amazon. I said I do not shop Amazon. I said i have been driving for over 40 years and never had a problem with basic conventional oil. He said they do not stock conventional oil anymore. I said you just lied and walked out. I have used the same Jiffy lube for years. But I refuse to ever use it again

Me- "good morning, how are you?" Employee- "Busy"…read more This is the customer service you can expect here.

Had a couple if issues. First, I wanted tires they did not have in stock. I ordered them. They…read morecontacted me and said they has them. Went to get them installed and was told they did not have them. I reordered and the same thing happened. After going through this several times. I bought my tires somewhere else. Another time I would have squeak in the rear when it was wet. They went out and pushed on my car bumper and said I needed struts without looking. I disagreed. I went to the dealer, and they came out and looked under the car. The problem was the design. The parking brake cable went through an eye, and the outer covering of the cable wore off because of the bouncing.

Nice young man Sam got me right in a new truck. Went in not entirely sure what I was looking for…read morebut Sam was extremely helpful and upfront about everything no b.s. I'd say ill be back soon but I think ill be driving this sucker for a long time!

2nd Purchase in 5 years! Sure it is fun to shop for a car…read moreonline, but do you really want to buy it out of a vending machine or off the back of a delivery truck? Take the time to visit Luxury & Imports. Celso Rivas was like a counselor showing me the pros and cons of the different models I was test driving. Once again found the perfect used vehicle for me at a reasonable price!

This auto care center has consistently gone down hill over the past year. Not only do they run 2…read morehours behind, despite having an appointment scheduled, but they do not update you about the delay/wait when you drop your vehicle off for its service and then when you ask to speak to the manager about bad customer service the front desk person does not take any accountability and states that it is not his job to know if the mechanics are on time or not. This place definitely will not be servicing my car anymore and I would not recommend anyone coming here either.

Long wait times, short staffed. Last visit I had regardless of the fact that I showed up 30 minutes…read moreearly they didn't start on my car till about 2 hours later.

Jim is the owner. He's a super good guy. I talked with him for a few hours the other day while his…read moretechnician fixed my brakes. While I went there to get my front brakes fixed, they quickly informed me that I needed ALL of my brakes fixed. I was quoted a very reasonable price. However, once they really got into my car, the price more than doubled. I am not complaining one bit. Most places would've fixed the bare minimum, but these guys went above and beyond to make sure the car was safe For my family to drive. They did an incredible job and just by fixing the brakes the ride is so much smoother. All their parts have a warranty. You will be getting a quality service and you will definitely get your moneys worth and peace of mind. Very refreshing to find someone so knowledgeable and also looking out for your best interest. I would definitely recommend, and I will be taking them all of my business from now on.

Got me at 8am the next day for a new battery during a cross country road trip. Service was fast and…read morereasonable. Highly recommend.

I had a great experience with Butler's from start to finish. The online appointment setter was…read moreflawless. Kimberly, at the front desk, received my truck and me warmly, took my info and truck issues diligently, and then Butler's gave me a ride back to my front door. The young man who drove me was a Veteran. All my interactions with service personnel went very well. Customer service was exceptional. The work on my truck appears to be well done. The leaks have been fixed. No issues now. Thank you for your professionalism and expediency, Butler's. Much appreciated. I'll be back for routine work and more if anything arises.

Just don't do it. Go to any other shop. ANY OTHER SHOP. It's not the techs. Its the company. Don't…read morerisk being over charged for work the supervisors are rushing techs to complete fast and likely not done correctly. Just go somewhere else where its more affordable and the company cares about taking the time to do it right first time.

Great people to work with. Honest and always very happy with their services. I won't take my…read morevehicle, anywhere else.

Absolutely a great experience. My muffler was repaired at a great price and in a timely manner. And…read morethe owner Scott is a great operator who value and appreciates his customer.

I wrote a review about Ken's awhile back and wanted to be sure to follow up. I am a huge proponent…read morefor supporting local businesses and after my conversation with Troy this afternoon, I wouldn't want my first review (written out of frustration) to steer anyone away from getting service at this shop. First and foremost, Troy was honest and fair, as well as kind. He was easy to talk to and willing to hear me out. He also rectified the situation right away. We ended on a good note and I told him that I would be happy to bring our business back to their garage. At the end of the day, a little communication and understanding go a long way for all parties involved. I truly appreciate Ken's Garage for just taking a moment to talk through things with me, and in turn, making them right. The business is run by a genuinely good man and good people.

I would definitely give 5 stars on communication regarding the diagnostic, communicating findings,…read moreand explaining it to the customer. This part was impeccable. I would give 2-3 stars on car being done in the timeframe promised, because it wasn't. My beef is that the quote I received for the needed part had a price of ~$525. I called the dealership and an original part would cost me (non-mechanic) ~$350. I can buy the non-original part at O'Reilly's for ~$264, but most mechanic shops get parts cheaper than off-street customers. When I called and asked Ken's if the quoted part was a dealership original, I was told no. When I asked if the part price was in error, they said no, we have to make money somewhere, but we don't use an 80% markup. Clearly the guy I spoke to doesn't know how to calculate markup percentages. I expect a shop to add a percentage onto a part. That is certainly fair. But, ~200% gross mark-up is way outside of standard mechanic practices. And, that calculation is using the price I can buy it for, not a licensed mechanic's shop. Our mechanic of 25 years used to charge 20-25% above his cost. I have heard of 50 - 100% markup. Ken's Garage is having the parts delivered and they rarely go pick up the parts. I think 200+% markup is way too expensive, but they have right to charge 500% markup, if they want. But, I will be going elsewhere. We are still shopping for a local mechanic that we feel comfortable with. I got the impression, they have good, qualified mechanics. My husband questioned a few things on the invoice that was not approved. He is a non-conflict person, and at that point, he just paid them. I am glad this shop works well for many in the community. I am glad this small-owned business is doing well. I am a small business owner and I want small business owners to be supported and thrive. But, I prefer ones that do it with reasonable prices (again, subjective). Name above is our on-line pseudo name, due to vindictive, malicious people in this world. I do not want a response from the shop because it is what it is. My experience and perspective aren't the same as the owner's perspective and it isn't the same as other customers. This is my experience.

Service department was great, they got me in and out, the advisors were extremely nice and very…read morehelpful

Never thought we'd be the type to drive nearly 300 miles for a vehicle , but alas, here we are…read more Hubby wanted to replace his totaled Ford Explorer with another exactly like it. He searched high and low and found a vehicle at Zeck. He secured the down payment electronically and we drove up on a weekend to retrieve the vehicle. Love the Zeck logo that is reminiscent of Superman. I teasingly call my hubby Superman; how fitting. Sage took us on a test drive and pointed out the prison(s) along the way, while warning us of the local speed trap! Sure enough, we encountered the policewoman on her way to her spot. She nodded and smiled as we drove back to the dealership. Ticket averted!! Great service and one of the best waiting rooms with coffee, water and fresh popcorn. Our experience was a little different than the locals since we were on a Ford Explorer mission. Mission accomplished.