My husband and I spend approximately an hour picking out lumber, with the help of an employee, for a project after being told they would deliver it (which they did and we paid for). Unfortunately, much of the lumber delivered was definitely not what we picked out. Several pieces were actually the ones the employee pointed out were twisted, warped, had cracks or large knots. When it was delivered he told my husband we could return any that were not satisfactory. Really, these were long pieces. If we had the ability to return them, we would not have paid to have them delivered. This is a no brainer. Obviously, they know this and figure they can get rid of the crap on people who must have their purchases delivered. Won't shop there again! read more