I call Cecil's building supply to to asked for help about a self done job I know very little about…read moregravel they answered the phone I was explaining what I wanted the guy on the other end of the phone acted like I was bothering him asking him about what I needed I was asking about delivering the gravel he said I have another phone call can I call you back I said yes but I was a customer trying to buy gravel he did not know what the other call was about so I gave him my number and to top off his rudeness to me on the phone he never called me back . I guess they are doing such good business with large orders they don't need the little guys order. But Cecil on the up side I called another business since to did not want mine I got the gravel 50 dollars cheaper and they was happy for my business that's why I gave you two stars instead of one thanks for nothing Arley Galliher

I went to Cecil's today for the first time and most likely the last time! The man behind the…read morecounter was very rude and short! I was looking for retaining wall block and he only showed me two different size block that were the exact same style and they were laying right in the middle of the hallway beside the front desk! I told him my budget as to where I wanted to stay and he instantly shut me down by telling me he couldn't do anything for me with that budget! He didn't run one number for me to give me an idea as to how much more money I would need nor did he tell me how much I could get with the amount of money I had on hand! Before I left I asked the man if there were any other businesses in the area that he could recommend that sold retaining wall block and he said he absolutely would not recommend me to anywhere else and then proceeded to say "what the hell are you thinking"!! At that moment I was in shock that he was talking to me in that way so i just smiled and walked out the door! I put a post on Facebook about my bad experience to see what others that have dealt with them in the passed had to say and I got nothing but negative feedback! Not one positive comment! ZERO!!! Several said they would never go back there, others said the people that worked the counter were very rude!! Now that he wouldn't give me recommendations to anywhere else, I'll never buy from them, and I'll recommend people going elsewhere as often as I can!

The interior designer that supposedly helps everybody and shows up everywhere, has been nowhere to…read morebe found. Asked if text was easier than email. I work in a profession where I'm constantly on the phone and AT WORK. Terrible communication.. 2 weeks 1 answer on an email that provided no context.

Not only are they super nice and helpful - they carry great products. Do some comparison shopping…read moreon things like carriage bolts and you will be very pleasantly surprised. My lumber is great and I have confidence in the quality. I had an issue, management took care of it immediately and I am very happy.

Staff members were very helpful and knowledgeable. Located my double doors quickly. Very low cost…read moreand they loaded up my truck.

Very nice people there. They deliver for free for order more than $250, which is super duper…read morehelpful for a woodworking hobbyist like me, who don't have a truck. I ordered 1/2 and 3/4 inch white birch. Veneer is thin but the surface is smooth. 3/4 is not as good as 1/2. Very few voids, knobs. If there is anything they should improve, the 1/2 plywood is not that flat, it is probably due to the way they stack.

Husband and I went to Miller Lumber today cause their website showed they were a dealer for vinyl…read moreporch posts and columns. We got there the man sitting at his desk near the door never said a word and then when he did he was rude and acted like we didn't know anything. The young lady working up front had NO CLUE. after going back and forth we still have no price. I will be taking my business elsewhere

Terrible experience/service. Deserves less than one star. I went to Miller on Friday, 4/21/17,…read morewith a list of doors my husband and I need for the home we are building. Ronnie, who sits just inside the door, assured me he could help. We worked through the list, and Ronnie stated he would try to get my the estimate by the end of the day, and Monday, at the latest, due to contractor supply requests. I left happy. NO RESPONSE. On Wednesday, my husband stopped by and Ronnie stated our request was at the top of his "to do" list, and my husband saw our list on the top of the pile. Ronnie stated we would have something by the end of the day. Well, here it is one week later and STILL NOTHING. Not a word. We will never attempt to shop here again.