We had a great experience working with the Team at Artisan Kitchen and Countertops and Fairway Home…read moreServices (FHS). From the initial phone call, to the estimate, to the completed project, Artisan and FHS are 100% customer focused. FHS completed a $50,000 basement remodel on time and on budget. (No easy feat when we made some changes mid project.) The craftsmanship throughout the project was Superb and the attentiveness of the Owner and Project Manager was first rate. Additionally, the experts at Artisan Kitchen and Countertops did an equally Superb job designing/laying out the cabinets and countertops. The compliments we have received on the overall project and specifically the locally made oak bar are too numerous to count. If you have a project in mind or are looking for a trustworthy company to do a remodel or build your custom home look no further than the Team at Artisan Kitchen and Countertops & Fairway Home Services. You will not be disappointed by the relationships you develop or of the results of the project you have trusted the Team to complete. I cannot recommend Artisan Kitchen and Countertops and FHS strongly enough.

From the owner: Artisan Kitchens & Countertops is your source for any and all fine finishes for your home, with The…read moreBest Team of Design & Installation Professionals in the Tri-State! From updating hardware in your existing spaces to Planning & Designing your complete Kitchen or Bath Remodel, AKC's experienced staff can bring your Kitchen & Bath ideas to life. AKC offers the ultimate in customer experience, from your first step into our contemporary showrooms to installing the last piece of hardware, we strive to exceed your expectations and deliver the highest quality at a great value! This coupled with the fact that Kitchen Remodels provide the best return on investment of any home improvement project, Artisan Kitchens & Countertops is the only choice for maximizing the value of your home!

Do not hire this company, as they lost their Better Business Bureau certification for good reason…read more Based on our experience, all recent negative reviews should likely be trusted and reflect my family's experience. We signed a contract in late summer 2022 for a major home renovation. After a 4-month wait for the permit, we cycled through three foremen in under two years. Communication was poor, and the owner had to be constantly involved. Despite our timely payments on all draws and change orders, vendors were not always paid, and we were threatened with liens by one vendor and harassed by a second. After two years, only 40% of the project was complete. We always had an open relationship with JC Smith, and I don't believe their leadership are bad people. But they could not maintain quality staff or manage finances, leading to unpaid vendors and stalled work. We ultimately had to terminate the contract at a significant financial loss to our family and hire a new contractor. But we had no choice, and the experience with our new contractor has been night and day.

Our project was supposed to start in June. It is now the…read moremiddle of November and the job is not complete. My inquiries now are barely being answered: 3 days before a response. I have inquired when work will be completed, but not given an answer.

I had a bathroom remodel back in 2021 - 2022. I removed a shower and jacuzzi tub and replaced with…read morea larger shower with tile/grout as well as new flooring. The job was scheduled to done in one but ended up being four months. Below are major and minor shortcomings I experienced during the project: - One of the tile guys (contractors hired by Mountaineer) over hungover and admitted to my wife he had partied the night before. - The tile guys did not finish the tiling, (did not do side and back of a knee-wall) which forced a Mountaineer employee to come out. He did the best he could, but he is not a tile expert. - A wall outlet was installed upside down and not flush with the wall, which is a no-brainer. - Initially the shower arm was not straight and visibly angled to the right, which I had to point out to the workers to fix - another no-brainer. - The stain in ceiling that I reported from the toilet removal took over three weeks before someone came out to look at. - A Mountaineer employee who initially came out to repair the ceiling stain and adjust the crooked shower faucet handle did a horrible job as he initially set the faucet handle so it looked straight, but it was so loose it would have fallen off after the first use. When I pointed that out to him, he was not happy and said it could not be adjusted better. However, later that day, a second Mountaineer employee out who was able to satisfactory do the work that first employee could not do. - The height of the glass was discussed when the glass people (came out to measure. I specifically said I wanted the taller glass option to match the higher tile that was installed. When the glass guys (contractors hired by Mountaineer) came out to install, one of them admitted to me that the glass size written on the work order was originally 76 inches but was cross out and 72 inches written in its place (someone at Mountaineer made that change without my knowledge. - When my wife and I initially came out to Mountaineer to get the project started, we were told all glass used by your company was 3/8 inch thick all around. However, the glass that originally was delivered was only 1/4 inch thick (glass wall) on top of it being shorter than promised and had to be reordered. - The glass guys were scheduled and rescheduled to come out a total of five time before the work was actually completed. Various issues included glass parts not being ordered, glass not ordered to size promised, weather/schedule conflicts. - Last but not least, when the old jacuzzi tub was being taken out of the house, it got dropped on the bare hardwood floor leaving a deep gouge. Now, the reason I am doing a Yelp review nearly four years later is because a few months ago back spots started to appear in the grout on the floor. These black spots could not be scrubbed out. They appeared to be under the grout. The grout also appeared to be thinning out. I decided it might be best to have the shower re-grouted. I hired a knowledgeable contractor. When he dug out the old grout on the shower floor, he discovered there were a lot of "soft" areas. The shower floor was never sealed properly and allowed water to seep in. Additionally, as he was digging out some of the grout on the walls, he discovered grout was evenly filled in. Some areas of grout were only 1/16 of an inch thick with a large empty space behind. Lastly, when the shower was installed, we were told the grout never needed resealing as the sealant in the high-quality grout I was promised was used (Spectralock), was already mixed into the grout. The contractor I hired to fix Mountaineer's shoddy job said that was untrue. He recommended applying sealant every 3 - 5 years. In hindsight, I don't believe a high-quality grout was ever used. I would not recommend Mountaineer for any remodeling job.

We had both of our bathrooms renovated by this company and had a fantastic experience! Ben DeOms…read morekept in constant touch with us regarding timelines, expectations, scheduling, etc. The work crews were polite and efficient, and cleaned up after themselves every day in such a way that we barely knew they had been there. The finished products are spectacular! I recommend this company to EVERYONE!

Overpriced for the job quoted. Not competitive to the market and he's unfortunately a bit…read morearrogant, you'll understand once you speak with him. Wouldn't be my first choice; just get some bids.

My review is a bit late (cabinets repainted May 2018) but better late than never!…read more We had a positive experience with Mr. Faux and would be happy to use them again, should the need arise. We were selling our home and needed our cabinets to be brought back to life. We met with Chris and he was a huge help. We were able to tour the premises and everything was explained nicely. He steered us away from a certain look that he said might become 'dated' after a year or two so we were grateful for his honesty. So, since we were selling the house, we went with the basic off-white color as you can see by the photos. LOVE THEM!!! I believe it was his wife and possibly son (?) who came by the house and meticulously removed the cabinet doors and hardware. They marked everything with blue painter's tape and placed the hardware on the shelves or in the cabinets so as to have an efficient re-install. It took them a while but from what they were saying, it just makes things so much easier and more efficient when re-installing the newly refreshed doors and drawers. The kitchen looked so much better and more refreshed that I almost, almost, didn't want to move! It's a small, local business so be patient with them. They don't have a huge staff but they have a great staff.

Absolutely wonderful to work with. They payed attention to every little detail we requested. We…read morehave lived in our home for almost two years now and love it. We bought our land first then JTM build our custom dream home that we created the plans for. If you are looking for a professional, reliable, honest and fun to talk to JTM is a must.

The restore is an amazing place. Really beautiful furniture at reasonable prices. It's a great…read moreplace to find anything.

Very low stock of anything. Looks more like a Thrift store for decorations. Everything they carry…read moreis overpriced. One item of interest was overpriced dramatically and was marked $425. I check on it for weeks and even ask the staff if the item price would come down. It did to $25 and they sold it to a friend.

We love this company!!! https://www.watermoldexperts.com Emergency Water and Mold Removal is your…read moretrusted partner for swift and effective restoration services in Martinsburg, WV, and the West Virginia eastern panhandle and surrounding areas. With decades of experience, our team is committed to restoring your property to its pre-damage state, ensuring your peace of mind during challenging times. From water damage to mold restoration services, you can rely on us for top-quality work. Call us at (304) 685-9569 to schedule a service. We're available 24/7 to assist you! Absolutely the best in the removal of water and mold! A great crew came in and completely cleaned out our 24 x 46 feet crawl space in just two days and treated the entire area for water and mold. Couldn't have asked for a nicer group of men and their boss is the bomb! If you need a clean-up and need it done properly, Mike is the guy to call~~

I'm always one to do research and read reviews prior to calling anyone out to do work on my house,…read moreI read a few reviews of Mike's business when my cabin flooded and they were great so I gave him a call. The reviews don't lie, if you're in need of any kind of water restoration this is your guy. Mike and came out a few hours after I called them, my wife and I had got to our cabin after a week long of freezing temps to find our toilet had cracked an the water had been running for a day, we had about an inch of water in the bathroom, and both bedrooms were soping wet. Mike and reassured us that they would take care of everything. Gave us an instant quote over the phone and were honest and upfront about everything. Mike is not out to get you, he is a very honorable guy who's making a living helping people. He has no interest in overcharging you. Mike and his partner Eric got started right away, pulling up the carpet, removing the vinyl bathroom floor, and testing the moisture levels in the walls. Within a short amount of time they had fans under everything and large dehumidifier set up. They assured us they would save everything they could and that it wasn't as bad as we originally thought. Mike returned the next day and checked to make sure everything was working properly, tested the moisture levels, and adjusted some of the fans. Mike and Eric were thorough and professional throughout the entire experience. They saved my cabin, saved the floors, and even saved the carpet. I can't talk enough about the work Mike and Eric did and how hard they worked to get it done. In the end, I was very happy I called Mike, overall it was around $1,000 and was within dollars of his phone estimate. For the amount of work done, the hours spent, equipment used, and how little damage was actullay done after Mike got to work, it was money very well spent and don't usually say this but was happy to write that check. I literally couldn't give a higher recommendation. Mike also runs his own contracting company, which he does great work, I'll be writing separate review there for some work I had done after this incident.

Wes Highfill is a true craftsman and performed services in our home that required a high degree of…read moretechnical precision of installing a mantel into an existing stone fireplace. Wes is the epitome of professionalism and takes great pride in his workmanship. His dedication to attention to detail is paramount. I had obtained several other bids that were lower in cost, but selected Wes Highfill because none of the other contractors gained my confidence that they could complete the work to my satisfaction. I personally recommend Highfill Custom Woodworks LLC to anyone that expects high quality workmanship at a fair and reasonable price.

I was looking for a general contractor that is trustworthy and pays attention to detail for my home…read moreimprovement projects. A good friend of mine highly recommended Wes and made the introduction. After hiring Wes to work on several home projects, I can confidently say that I found the right person to work on all my home projects moving forward. Wes is very honest and pays a lot of attention to detail. I found out that Wes is an engineer by trade - he has masters in chemical engineering - in it shows in his work. Very highly recommended. I personally won't use anyone else in the future.