This is the third project Absolute has completed for us over the past couple of years--each on a…read moredifferent structure. After a few weather-related delays, the fumigation of our home was finally completed, and the team handled everything professionally. Anyone who's been through a tenting knows how stressful the process can be, but Justin (the owner) made it easier with a thorough and informative pre-tenting walkthrough. Brittany (Co-owner) was also nice to work with--courteous, responsive, and accommodating during our interactions (mainly on text). It is apparent how much this company prioritizes both client and employee safety. If you're considering fumigation and want more details about our experience, please reach out.

This review is based on my overall very bad experience with the company…read more I hired them for pest control in my apartment and was quoted a prize for the job. The company charged me more than what was quoted in the initial invoice. The job they did was very unprofessional. They did not do my kitchen where the infestation was maximum and the tech was out of my apartment in just 10-12 minutes.( I was not orally told that they do not do the Kitchen, It might be in fine prints in the contract but I was not aware of it ) . I did not get any information about how to prepare my apartment for the tech visit. When I did put a very bad Yelp and Google review I was asked to take down the review in exchange of lower prize the next time I get the service . ( I did take down the review as I did not want to go any further with the arguments with them) . But after waiting for a month I saw no reduction in the cockroach infestation. On 7/20/2026 the tech suddenly showed up at the apartment complex for the next quarterly service before scheduling with me before hand . When I said I do not want to go forward with the service and want to end the contract I was charged $250 for canceling it . So, In total I lost about $420 ( $160 for the first treatment and $ 261 for cancelling the service) for nothing . This was my first time with a pest control an did not know such contract exist . I would not have canceled their services if they would have done the job inspite of charging me higher than what was quoted in the invoice. But I DID NOT SEE ANY REDUCTION IN THE COCKROACH INFESTATIONN AFTER THEY COMPLETED THE TREATMENT. SO, BEWARE AND NEVER HIRE THEM FOR YOUR PEST CONTROL NEEDS. THERE ARE BETTER SERVICES OUT IN THE MARKET

I called them twice and they never called back. Even if they're backed up they should still have…read morethe courtesy to call and say so.

Rescued yet again by Grant and his team! I'm going on 5…read moreyears of having a very good relationship with this team of saviors! I sleep so much better at night knowing that my house is protected by NexGen!

Our home inspector found 4 wasp nests in the eaves. I called several pest control companies and…read morethey had really high pricing plus would not remove the nests which is wild to me. Not only did Kevin remove all 4, he found several more, treated and removed them. His pricing is excellent. CALL HIM!!! He won't disappoint!!!

Kevin did a great job. Very down to earth and trustworthy. Knowledgeable, hard working and…read morereliable. Will definitely use him again. Wayne A.

Andrew was personable and knowledgeable. We highly recommend Eco Smart for your pesty pest…read moreeradication. We had interior and exterior application for ants and roaches. Andrew provided excellent service, we will use them again.

We had an excellent experience with this pest control company! Franco, the owner, was incredibly…read moreprofessional, helpful, and made sure everything was taken care of properly. Andrew, the technician, was absolutely amazing as well. He was knowledgeable, thorough, friendly, and did a fantastic job treating our condo. I especially love supporting locally owned and operated small businesses, and this is exactly why. You can tell they genuinely care about their customers and take pride in the quality of their work. The personal service and attention to detail really stood out. We truly appreciate Franco and Andrew for making the whole process easy and stress-free. Highly recommend this company to anyone looking for reliable, professional, and excellent pest control service! We will definitely be using them again. Mahalo, Franco and Andrew!

I only got the initial inspection (which was free) but got insight on the many holes hidden within…read moremy unit that could be the culprit for the roach sightings. Sean seemed like an honest person; I got an upfront estimate on a quarterly maintenance program, but he also said the traps we already laid out could be enough to keep bugs out. He also let me know that there are other things I could do myself before committing to the maintenance program. Within a day or two I got a email with more details on the maintenance program, along with the pictures he took of each hole in my unit. So even though it had only been an initial inspection, I got enough information to be satisfied with Pest Tech Hawai'i.

I had a very disappointing experience…read more In July 2026, this company arrived to tent the house across from mine. Without my permission, the crew drove a heavy vehicle onto my driveway and lawn, leaving noticeable indentations. They also turned the vehicle's tires while on the grass, tearing up and damaging the lawn. I contacted the company by phone, left a message through their AI system (which is just horrible as you don't get to talk to a real person. Guess their way of not having to get back to you.) and followed up with a detailed email requesting that someone contact me to discuss resolving the damage. Despite these efforts, I have received no response. Mistakes can happen, but what is most disappointing is the lack of communication and customer service afterward. I simply wanted to discuss the damage and find a resolution, but my calls and email have gone unanswered.

Today I was scheduled a follow up appointment with Ecoshield at 8 o'clock this morning. The…read moretechnician that came out today Nazareth Lopez was right on time!! super patient, local Braddah and friendly does his job with great values. Customer service is one that he values made me feel super comfortable, letting me know what he was gonna do. did exactly What he needed to do. The most important thing from a customer is feeling comfortable with anyone who enters your property or your house and today NAZARETH did exactly that even my dogs where comfortable with his energy!!! And normally my dogs are like me don't trust anyone. So I would like to just say thank you Ecoshield for having amazing and friendly people that can represent your company to the fullest when it comes to customer satisfaction/comfortability. Please make sure to send Nazareth Lopez on my next scheduled service day. Mahalo

Teach your staff what NO SOLICITING means. We were in the…read moremiddle of total chaos with babies and kids and grandkids. Your sales guy stood at the door, debating with me why it's OK to ignore the no soliciting sign. Shame on you!!!!!!

We have quarterly bug treatments from Hoxie. They are always timely, and they do an excellent job…read more Highly recommend!

I've been using Hoxie for just over a year at our house in Kaneohe and they have been amazing. They…read moreare on top of scheduling with quick responses, and they always arrive on time or early. We had a horrible time with cockroaches before and now we hardly have any. I definitely recommend this company!