J-Wow, are you really reviewing a Water and Ice?…read more I am, but let me just say that this isn't just a regular Water and Ice. It's a COOL Water 'n Ice. More than just the average water and ice spot, they also sell Thrifty ice cream and advertise that they have $4.99 boba as well. While I didn't partake in purchasing either sweet treat, I did stop in to get some water. Water is $0.55 per gallon but if you get the prepaid RO water card, it would be $0.50 That's all I wanted to say. That and it's quite warm in here!

I walked in at 7:52 p.m. because I needed to refill just one water jug to get my family through the…read morenight. We needed enough water to make our baby's formula and cover our basic needs until morning. I completely understand that I arrived only eight minutes before closing, which is exactly why I brought in only one of my seven jugs. I didn't want to be the customer who comes in right before closing with a large order and keeps the employees there late. As soon as I walked into the store, an employee immediately told me they were "out of water." I thanked them politely, assumed there was nothing that could be done, and walked back to my car. About a minute later, I saw another customer carrying five or six empty water jugs into the store. They were able to begin filling all of them without any issue. Naturally, I was confused because I had just been told the store was out of water. I turned around and went back inside since it was clear there wasn't actually a problem with the water. Once I walked back in, the employee said, "Oh, I guess they're working now." While speaking with the other customers in the store, they also shared that they had initially been told there was no water, but decided to try anyway and it worked. I understand that things happen and equipment can be unpredictable, especially near closing time. However, as the other customer was finishing up, the employee walked over and said, "Well, are you going to pay for that or what?" Both myself and the other customers were stunned not only by what was said, but also by the tone in which it was delivered. The overall attitude made it feel as though we were a burden simply for trying to purchase water and go about our evenings. I completely understand the need to complete closing tasks and manage time efficiently, but there is still a way to do that while maintaining basic customer service and respect.

So this is a PURE water store for sure. No candy, no thrifty ice cream, no sodas, just water. I…read moredon't think they even have ice! They DO offer services like package shipping, visas, and passport services for what looks like the Asian community, which is cool. They ARE in the same shopping center as Lee Lee's market and several other Asian businesses after all. Yeah, they don't offer all the sweets and stuff but if you need a water spot that has the most water spots I've ever seen, then this is the spot. I'll admit, had they sold thrifty ice cream, I would have given 5 stars.

Great small family business. Nice clean and very comfortable atmosphere…read more They carry many awesome CBD products with very affordable pricing. Love the amazing CBG from Extract Labs. Happy to coming back and refer all my friends and family to support this local small family business. Thanks much guys for being awesome.

This place is on my way home from work. It's not super done up with all kinds of extras like some…read morewater and ice places and Ikinda like that. I go in, I get my water, they let me rinse my jugs first, and if I feel like an ice cream, I get one of their thrifty ice cream flavors. The guy that's in there is always cool and always nice and helps to make you feel at home. Check them out and support a local business. 5 stars...

0 stars if I could I called to ask a simple question and the rudest man answered and I said thank…read moreyou and he most hung up on me. Won't take my business here and never even stepped foot there Updated: I love how whoever answered my review knew what I was talking about even though I didn't mention it in the review. Probably knew what incident I was referring to because he knew he was being extremely rude. Who calls and "jokes" about asking if they have dry ice there. It's called water and ice so I called asking a LEGITIMATE question. I wasn't laughing or saying anything in a joking manner. Next time just don't be so rude and hang up on people.

They have unique and exotic candy and ice cream! I got the viral mango ice cream and it was so good…read more- the candy was a little expensive but believe the kit kats were from Japan so all over really cool place and experience - next time I go i'll post a picture of the ice cream for reference.

I am a long time customer who knew the old owners. The new owners are doing a great job keeping the…read morequality and taste of the water the same as the previous owners. The water stations are always clean and I appreciate that. Please keep up the good water quality!

Fabulous service. Went in to buy a water jug with spigot for camping…read more I chose the 5 gallon jug and asked how many pounds it weighs because I had my hand in a wrist brace. I said I could probably handle it if I wheeled it out. They graciously offered to carry out the full jug for me and placed it in my car. I am so thankful for that.

Have been going to this place for several years now and they never disappoint! Always clean and…read morethey always have blocked ice in stock. They also carry many nostalgic snacks! Great place for ice cream and snow cones! The attendant is always helpful and friendly! Highly recommend!!!

I've been buying my water at this Water and Ice location for around 22 years now. I bought a water…read morecooler/dispenser here 20 years ago and it's still working great after minor preventative maintenance every few years. This store is a little larger than the other Water and Ice locations, including an area to sit and enjoy your ice cream or other treats. They have a vast selection of sodas, candy and other fun items. However, the staple is the tasty and available water all hours of the day. Inside there's around 12 water dispensers for ~6 customers at a time which limits or eliminates waiting. If you found a slower dispenser, move to the next one as they all have varying speeds. The workers behind the counter are always fast and courteous. I even got money back one time when the outdoor water dispenser ate my money after hours but didn't give me any water. The price of water is still reasonable at 50 cents per gallon for the quality of the water you're getting. It's the only water my cat will drink...she won't touch store water, fridge-filtered water or tap water. That's how you know it's good! I highly recommend this place for your water, ice and treat needs!

Visiting Son in Phoenix & decided to fill his water for him as he works the night shift. We never…read morehave dealt with this (live in VA). He told us where he goes & said if any issue there is a helpful guy who works there that will explain the process. He was right,, he showed us how to work the system when we arrived. Super easy & efficient with carts outside to use to get your water containers inside & back. Nice & clean, bright store with ice-cream, candy and shaved-ice to tempt you. I got an ice-cream cone as I checked out. I might volunteer for this chore more often.

I like coming here to get my water jugs filled and have been coming here for the last 5 years. Well…read morerecently something changed that when I'm going to pay, I'm being asked to leave a tip. I'm unloading my water jugs, filling them, and taking them to my car. What point in that process would a tip be warranted for someone who is standing behind the counter while I do the work?

Well this place is cool. I mean like most water stores it's got the thrifty ice cream and some…read moresnacks but WHOA does it have some snacks! If they carried beer and cigarettes I would say they are a full on convenience store. Now like most water stores, it seems a little on the "older looking" side but it seemed clean inside and they have lots of water stations. The kid working was super friendly and nice and very outgoing. Just look at the pictures and you will see they carry a LOT of different drinks, snacks, and that good ol thrifty ice cream and even some bottle stands, jugs, and bottles.

They sell 5-6 lbs of ice in baga that say they contain 8lbs…read more Someone is making a nice profit off of unsuspecting customers.

The prices were amazing for everything on the menu my ice cream was delicious i got an epic waffle…read morecone. The service was amazing very polite and patient.

This probably seems like a silly thing to say, but this is the greatest water and ice location I've…read moreever been to. The Spicket are high flow they fill my 5 gallon water jugs in less than two or three minutes. Maybe even faster. The cleaning bottle dispenser. I don't even know what to call. It was incredible. It got everything done. It was fast. It was high-pressure as well. It is squeaky clean, the employees are incredibly friendly. I will drive past five other water and I stores to go to this particular water and ice.

Great location. Unlike the one off Gilbert and Riggs. The water here is cheaper per gallon, they…read moredon't charge for debit use and they don't charge to clean your bottles. Unlike the Gilbert and Riggs location lol. Highly recommend!