Although, they don't give me enough flavoring on my shaved ice. The service there is great and…read moreafter I go to ktr right next to it I go to the water and ice to get a little snack or something.

Service was horrible and who limits ice in Arizona! The lady literally scolded me for grabbing…read moremore than one bag of ice, so I put both bags back and walked out with my empty water bottles. I don't need to give my business to someone who feels the need to police a natural resource. Give your business to someone else. Plenty of options in a 5mi radius. Should be ashamed of themselves.

You wouldn't expect to go into a simple water store and come out feeling like you just been…read morevisiting a good friend but that's how the girl in this store, Angie, makes you feel. I was kind of embarrassed because I didn't know how everything worked. It has been years since I've been in a water store, not since I lived in Chandler and went to the location there. In San Diego we always just had a filtered water pitcher in the fridge. But I'm here on a long-term visit to my daughter and grandchildren and after drinking tap water when I when I first got here I decided I should switch to bottled water. I didn't want to be buying a bunch of small water bottles to fill the landfills so I bought a couple of gallons jugs of water and then took them to the water store to refill when they were gone. The girl working there is very pleasant and kind and help me learn how to work everything and I've been going there ever since. She's great at customer service by remembering that I always say yes to a receipt and even remembered my favorite ice cream was the Cherry amaretto. I can't resist getting a scoop every time I go in. It's a nice little perk for an otherwise mundane job of going someplace to refill your water jugs. It's sure nice to go into any establishment where they make you feel welcome every time you go in. Oh, and I couldn't resist buying one of those purple jugs and have been very happy with it.

Disappointed to find water at 10 ppm, so left and didn't refill my containers...left message for…read moreowner to call me with young lady attending. Over 1 week and no return phone call. Overall nice and clean, and have been willing to go 20 minutes away to get water, but when I can get 7 ppm at grocery store dispenser right across the street, then why travel over 30 minute round trip. Have met owner in past very nice person, so not sure what has happened.

Went in with the family to all get ice cream cones on a hot summer day. Wife ask for a sample,…read moreresponse was "we dont give samples " Really!! A flavor we had never heard so thought let's try before committing. If a place can't afford a thimble size sample of ice cream then get out of the business. So we left with nothing. Moving on to the next ice cream parlour

I have been going to this location for over 10yrs for alkaline water and Alan and the rest of his…read moreteam are solid. This location is the one location that has black walnut ice cream which is my wife's favorite ice cream. The staff is always friendly and professional.

I've been buying my water at this Water and Ice location for around 22 years now. I bought a water…read morecooler/dispenser here 20 years ago and it's still working great after minor preventative maintenance every few years. This store is a little larger than the other Water and Ice locations, including an area to sit and enjoy your ice cream or other treats. They have a vast selection of sodas, candy and other fun items. However, the staple is the tasty and available water all hours of the day. Inside there's around 12 water dispensers for ~6 customers at a time which limits or eliminates waiting. If you found a slower dispenser, move to the next one as they all have varying speeds. The workers behind the counter are always fast and courteous. I even got money back one time when the outdoor water dispenser ate my money after hours but didn't give me any water. The price of water is still reasonable at 50 cents per gallon for the quality of the water you're getting. It's the only water my cat will drink...she won't touch store water, fridge-filtered water or tap water. That's how you know it's good! I highly recommend this place for your water, ice and treat needs!

Visiting Son in Phoenix & decided to fill his water for him as he works the night shift. We never…read morehave dealt with this (live in VA). He told us where he goes & said if any issue there is a helpful guy who works there that will explain the process. He was right,, he showed us how to work the system when we arrived. Super easy & efficient with carts outside to use to get your water containers inside & back. Nice & clean, bright store with ice-cream, candy and shaved-ice to tempt you. I got an ice-cream cone as I checked out. I might volunteer for this chore more often.

This probably seems like a silly thing to say, but this is the greatest water and ice location I've…read moreever been to. The Spicket are high flow they fill my 5 gallon water jugs in less than two or three minutes. Maybe even faster. The cleaning bottle dispenser. I don't even know what to call. It was incredible. It got everything done. It was fast. It was high-pressure as well. It is squeaky clean, the employees are incredibly friendly. I will drive past five other water and I stores to go to this particular water and ice.

Great location. Unlike the one off Gilbert and Riggs. The water here is cheaper per gallon, they…read moredon't charge for debit use and they don't charge to clean your bottles. Unlike the Gilbert and Riggs location lol. Highly recommend!

This a family owned business, they are always so nice and helpful. They are conveniently open late…read moretoo.

Always great service and a friendly attitude, best place to get your water and ice cream.read more

Came inside for the first time in a long time and a young man and young girl were working. Everyone…read morewas very friendly but while I was leaving the store with my 5gal water and a shaved ice, the young man was visiting with another young man who came in. They moved out of my way so I could get to the door. I looked at the one who was originally behind the counter when I walked in and asked "Do you work here?" He responded Oh, he used to work here. I asked again... "But you work here, right?" He responded yes and I asked him if he would kind getting the door for me since my hands were full. He was happy to assist, but I felt like I shouldn't have had to ask. As a customer or a female! Do better.

They allegedly open at 7am but after waiting b here from 7am until 830 I saw no sign of life ,…read morewaste of a Sunday morning

UPDATE-HORRIBLE- MEAN WOMAN!! So, we were visiting this…read morecomplex due to a promotional offer of another business & the line formed which came pasted a few other business doors including hers. It could NOT be controlled or monitored, but the people did their best to be courteous. All of a sudden when we were near their doors a mad lady (which seemed to be the owner) came out and was extremely nasty telling us (me in particular) to MOVE! She never said please or thank you kindly. Her facial expression was very aggressive and angry. Super irritated- MAD... When you treat your potential customers and existing customers this way, it leaves a bad impression. We actually were going to treat ourselves to an ice cream cone after visiting the other establishment. However, after this exchange and my prior 5 star review; we will NEVER step foot in this location/ visit or give them our time, attention or money EVER again!! *See my picture of this woman* Everyone around us in-line that had to come across her brash face full of anger were not only offended, but also extremely upset about how she acted not only to me directly, but many other patrons that were there to take advantage of a Grand Opening for their neighbors business. * You can be a good neighbor only if you have good neighbors.*

I have been coming to this location for years. It is consistently clean and the water is quality…read moreand tastes great. The family that runs it is kind and welcoming. My kids always enjoy helping push the water carts and picking out a candy. I love the selection of candy from my childhood but they also have all the new "candy" as well.