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Water and Ice

4.5 (44 reviews)
Open • 9:30 am - 8:00 pm
Updated 1 month ago
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Drink carrier using a candy box
Jazmin G.

I like to go to different Water and Ice places, as they are all very different. This so far has been the very best one. The most unique thing I have seen is the water bottle cleaner. I can clean it on my own, and do, but it's so much easier to put it in the thing and clean it for $0.25. The other thing was the service I got when ordering snow cones, genius. Most places don't have cup holders and it sort of makes sense. However, this place basically recycles their candy boxes and provided me with a very simple, yet genius way to carry my cups without spilling them, which has happened. 100 recommend this place, 10/10. The gentleman at the counter was very polite as well.

Amazing Man! Incredible owner with a HUGE heart for his customers and community
Delynne B.

Water and Ice Queen Creek and Alma School This owner sets the standard for how all businesses should be run. He knows my name - he has known my (adult) kids since they visited in elementary school. He encouraged my husband when he would visit for shaved ice as I battled through chemotherapy. He just about cried when I told him that now my husband is battling.... I bet you have a story about him too?

Yummy ice cream
Tahs L.

The thrifty ice cream was delicious and the place was all clean unlike some I've been too. Service was quick and easy

the front of a store

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3 months ago

The ice cream there is great and me and my friends love to go there and it is the perfect way to relax on a hot summer day.

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10 months ago

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1 year ago

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7 months ago

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2 years ago

Business owner information

Photo of John R.

John R.

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1 year ago

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1 year ago

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3 years ago

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6 years ago

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2 years ago

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2 years ago

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2 years ago

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6 years ago

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12 years ago

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3 years ago

My favorite Water and Ice place. The owner is super friendly. The place is well maintained and is always clean.

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3 years ago

Super good clean service we always go here great business and you will not find one better

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4 years ago

Nicest owner! Always asks how my kids are doing. I really enjoy going here and we will continue to support this local business

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7 years ago

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3 years ago

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5 years ago

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14 years ago

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6 years ago

The ice cream is good. I usually get the cookies and cream with a waffle cone and it always hits the spot.

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7 years ago

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9 years ago

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8 years ago

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7 years ago

It's not 8 yet but you are already closed. I drove all the way over to get some water. Wasted my time.

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13 years ago

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10 years ago

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5 years ago

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7 years ago

This is our favorite water& ice location. The owner is great and very friendly. My kids love going to get water and to see their buddy.

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15 years ago

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9 years ago

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11 years ago

Well cared for store and the owner is helpful. I volunteer to get water so I can get me ice cream. Reminds me of the days when I was a kid.

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10 years ago

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10 years ago

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12 years ago

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12 years ago

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7 years ago

Car broke down right outside and the owner was very kind. Let us stick around until a tow truck came around. Very kind and very helpful.

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11 years ago

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8 years ago

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Page 1 of 2

Ask the Community - Water and Ice

How much is the ice cream?

Starts at 2.25 for single scoop cone

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Review Highlights - Water and Ice

“They had an excellent selection of Thrifty ice cream and so many flavors for the shaved ice.”

Mentioned in 4 reviews

Read more highlights

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Water and Ice Chandler - Water Plus - Water jugs of water

Water and Ice Chandler - Water Plus

4.1(52 reviews)
4.0 mi
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J-Wow, are you really reviewing a Water and Ice?…read more I am, but let me just say that this isn't just a regular Water and Ice. It's a COOL Water 'n Ice. More than just the average water and ice spot, they also sell Thrifty ice cream and advertise that they have $4.99 boba as well. While I didn't partake in purchasing either sweet treat, I did stop in to get some water. Water is $0.55 per gallon but if you get the prepaid RO water card, it would be $0.50 That's all I wanted to say. That and it's quite warm in here!

I walked in at 7:52 p.m. because I needed to refill just one water jug to get my family through the…read morenight. We needed enough water to make our baby's formula and cover our basic needs until morning. I completely understand that I arrived only eight minutes before closing, which is exactly why I brought in only one of my seven jugs. I didn't want to be the customer who comes in right before closing with a large order and keeps the employees there late. As soon as I walked into the store, an employee immediately told me they were "out of water." I thanked them politely, assumed there was nothing that could be done, and walked back to my car. About a minute later, I saw another customer carrying five or six empty water jugs into the store. They were able to begin filling all of them without any issue. Naturally, I was confused because I had just been told the store was out of water. I turned around and went back inside since it was clear there wasn't actually a problem with the water. Once I walked back in, the employee said, "Oh, I guess they're working now." While speaking with the other customers in the store, they also shared that they had initially been told there was no water, but decided to try anyway and it worked. I understand that things happen and equipment can be unpredictable, especially near closing time. However, as the other customer was finishing up, the employee walked over and said, "Well, are you going to pay for that or what?" Both myself and the other customers were stunned not only by what was said, but also by the tone in which it was delivered. The overall attitude made it feel as though we were a burden simply for trying to purchase water and go about our evenings. I completely understand the need to complete closing tasks and manage time efficiently, but there is still a way to do that while maintaining basic customer service and respect.

Photos
Water and Ice Chandler - Water Plus
Water and Ice Chandler - Water Plus - Chocolate malted crunch and salted caramel ice cream in a waffle cone.

Chocolate malted crunch and salted caramel ice cream in a waffle cone.

Water and Ice Chandler - Water Plus - Interior.

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Interior.

Gilbert Water and Ice

Gilbert Water and Ice

3.7(22 reviews)
5.8 mi
•$

I sent my teenager in to fill up some water bottles. It was his first time filling them up at an…read moreindoor store vs outside. Aaron was working and helped my son out and happily answered all of his questions. Excellent customer service.

This place is gold. I recently discovered it, because I've…read morebeen using the water delivery service for years and been spending 10x more than if I had just came here. I could have saved hundreds maybe thousands of dollars over the years. It comes out to be $1.75 plus tax for a 5 gallon water fill up. The water is reverse osmosis which is the same quality as the water delivery companies. Also, you can come in at your convenience instead of waiting for the delivery truck to drop it off each month. ANNND... if you really can't wait, there is a water dispenser on the outside of the store for 24 hour self-serve water-filling. These external fill stations are a little banged up from vandalism, but the spouts looked clean and still functional. This place is really clean inside which gives me confidence of its sanitation.They have all your water needs and even sell bottles, caps, dispensers, not to mention, little knick-knacks and random novelty items. ANNND... Thrifty ice cream and snow cones and other snacks! Yep, you can be healthy by getting your water and then be unhealthy at the same time by getting some sweet treats. It's all about balance, right? This store is like those little shops you grew up with as a kid and dipped into your piggy bank to get a treat. This is a family run business and I hope it stays in business, because it is tucked away in the corner at the end of the shopping plaza and easy to miss.

Photos
Gilbert Water and Ice
Gilbert Water and Ice
Gilbert Water and Ice

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MilkShake Factory Chandler Ocotillo

MilkShake Factory Chandler Ocotillo

4.3(66 reviews)
1.9 mi

Hey there Pumpkin Pie Milkshake is back! It is great! Come get it while you can!…read moreThere are a bunch of other yummy choices also! Haven't found one that wasn't great. And remember Happy Hour is 4-6 on Thursdays were Classics are a dollar off. Service is always friendly and pretty quick even when it's busy. Love all their shakes chocolates and sundae s. And there are some dairy free which are very good.

I liked the Hot Fudge Brownie Sundae. It was housemade vanilla ice cream layered with fudge…read morebrownies, semi-sweet chocolate chips, and melted fudge. It was delicious. The semi sweet chips were so chocolatey. The melted fudge added even more chocolate. The vanilla ice cream was a nice contrast. The fudge brownies were thick. Food - Milk shake - The smores milk shake was too sweet for me. I liked the marshmallow on top. It had crispy bits inside. Atmosphere - No strange or strong odors or smells. No music playing when I visited. I liked that. I prefer no music over loud music. I don't like loud music. It's hard to hear with loud music. I did not visit the restroom. It was not very busy inside. Eventually two older couples came by to get milk shakes. Service - There were about two employees. The service here was quick. Order and pay at the register. Self seating. Parking - Surface parking lot. No parking meter or parking structures. Would like shaded or covered parking for all of Arizona someday. Unique - Only milk shake place I know. Did not see a health rating on Yelp. Seemed clean and organized when I visited.

Photos
MilkShake Factory Chandler Ocotillo - S'mores yummy

S'mores yummy

MilkShake Factory Chandler Ocotillo
MilkShake Factory Chandler Ocotillo

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Water and Ice - icecream - Updated October 2026

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