I LOVE this place! I always receive a warm welcome! They are quick and get the job done. I fill two…read more5-gallon water jugs. I'm in and out in less than 8 minutes. They offer both regular and alkaline water. I drive 20 minutes to this place because I appreciate their level of customer service (I have a water refill store immediately across the street from me and I still prefer 7Plus Water). They also sell ice cream, and plenty of options of water jugs.

Top notch customer service . Always super friendly !!!! Great amount of space ! Great quality…read morewater. My plants thrive well with their water .

Fabulous service. Went in to buy a water jug with spigot for camping…read more I chose the 5 gallon jug and asked how many pounds it weighs because I had my hand in a wrist brace. I said I could probably handle it if I wheeled it out. They graciously offered to carry out the full jug for me and placed it in my car. I am so thankful for that.

Have been going to this place for several years now and they never disappoint! Always clean and…read morethey always have blocked ice in stock. They also carry many nostalgic snacks! Great place for ice cream and snow cones! The attendant is always helpful and friendly! Highly recommend!!!

J-Wow, are you really reviewing a Water and Ice?…read more I am, but let me just say that this isn't just a regular Water and Ice. It's a COOL Water 'n Ice. More than just the average water and ice spot, they also sell Thrifty ice cream and advertise that they have $4.99 boba as well. While I didn't partake in purchasing either sweet treat, I did stop in to get some water. Water is $0.55 per gallon but if you get the prepaid RO water card, it would be $0.50 That's all I wanted to say. That and it's quite warm in here!

I walked in at 7:52 p.m. because I needed to refill just one water jug to get my family through the…read morenight. We needed enough water to make our baby's formula and cover our basic needs until morning. I completely understand that I arrived only eight minutes before closing, which is exactly why I brought in only one of my seven jugs. I didn't want to be the customer who comes in right before closing with a large order and keeps the employees there late. As soon as I walked into the store, an employee immediately told me they were "out of water." I thanked them politely, assumed there was nothing that could be done, and walked back to my car. About a minute later, I saw another customer carrying five or six empty water jugs into the store. They were able to begin filling all of them without any issue. Naturally, I was confused because I had just been told the store was out of water. I turned around and went back inside since it was clear there wasn't actually a problem with the water. Once I walked back in, the employee said, "Oh, I guess they're working now." While speaking with the other customers in the store, they also shared that they had initially been told there was no water, but decided to try anyway and it worked. I understand that things happen and equipment can be unpredictable, especially near closing time. However, as the other customer was finishing up, the employee walked over and said, "Well, are you going to pay for that or what?" Both myself and the other customers were stunned not only by what was said, but also by the tone in which it was delivered. The overall attitude made it feel as though we were a burden simply for trying to purchase water and go about our evenings. I completely understand the need to complete closing tasks and manage time efficiently, but there is still a way to do that while maintaining basic customer service and respect.

I stopped by because I have a serious sweet tooth and can't pass up a local ice cream shop when I'm…read moretraveling. I'm visiting from the Seattle area, and what started as a quick stop turned into one of my favorite memories from this trip. The man named Rocky asked where I was visiting from, and when I told him Tacoma, he smiled and said, "I'm from Tacoma too!" Such a small world! We ended up chatting for a while, he shared some great local restaurant recommendations, and even surprised me with some complimentary ice cream. The ice cream was so good I completely forgot to take a picture until all that was left was the empty cup. Great ice cream is easy to find. Genuine kindness isn't. If you're anywhere near Hillside Water & Ice Cream, stop in. You'll get amazing treats, friendly conversation, and the kind of hometown hospitality that makes a place memorable. Thank you for making a visitor from Washington feel right at home. I'll definitely be back the next time I'm in Arizona!

Sooo kawaii!! Cute space in this busy Safeway plaza. They have many flavors of thriftys icecream!…read moreIf you miss Rite Aid, get your fix here. They have many Asian inspired tea flavors - Yuzu, YuangYang, Matcha, etc. They even have Vietnamese Iced Coffee for $5! Love going into surprising mom and pop stores like this. Clean, cute, so many cute gadgets and toys like a mini Daiso up in here. It's super cute!! Love love my YY tea! I've been missing this flavor for months. I'll come back for more!! Yum. I'll be thinking about this iced tea until next time.

Great value ! Friendly service and have 24 hr machines outside also. Got tired of wasting money and…read moredumping so much plastic because my complex does not recycle unfortunately but I will be suggesting it soon since under new management or I will find somewhere. I've been here less than a year and still figuring it all out! I got a little portable pump off Amazon I use until I decide to get a cooler. It's perfect

Water and Ice has been an incredible supporter of our community! Owner Tierney generously allowed…read moreus to fill our water jugs and consistently provided ice for the DV Swim and Dive team throughout the entire season. That kind of ongoing support makes a huge difference, and we are so grateful. The staff is always friendly, helpful, and welcoming, and the store is consistently clean and well maintained. It's clear they take pride in both their business and the people they serve. Highly recommend Water and Ice to anyone looking for great service and a business that truly gives back! Thank you Water and Ice!!!!

I like coming here to get my water jugs filled and have been coming here for the last 5 years. Well…read morerecently something changed that when I'm going to pay, I'm being asked to leave a tip. I'm unloading my water jugs, filling them, and taking them to my car. What point in that process would a tip be warranted for someone who is standing behind the counter while I do the work?

Well this place is cool. I mean like most water stores it's got the thrifty ice cream and some…read moresnacks but WHOA does it have some snacks! If they carried beer and cigarettes I would say they are a full on convenience store. Now like most water stores, it seems a little on the "older looking" side but it seemed clean inside and they have lots of water stations. The kid working was super friendly and nice and very outgoing. Just look at the pictures and you will see they carry a LOT of different drinks, snacks, and that good ol thrifty ice cream and even some bottle stands, jugs, and bottles.

I've been buying my water at this Water and Ice location for around 22 years now. I bought a water…read morecooler/dispenser here 20 years ago and it's still working great after minor preventative maintenance every few years. This store is a little larger than the other Water and Ice locations, including an area to sit and enjoy your ice cream or other treats. They have a vast selection of sodas, candy and other fun items. However, the staple is the tasty and available water all hours of the day. Inside there's around 12 water dispensers for ~6 customers at a time which limits or eliminates waiting. If you found a slower dispenser, move to the next one as they all have varying speeds. The workers behind the counter are always fast and courteous. I even got money back one time when the outdoor water dispenser ate my money after hours but didn't give me any water. The price of water is still reasonable at 50 cents per gallon for the quality of the water you're getting. It's the only water my cat will drink...she won't touch store water, fridge-filtered water or tap water. That's how you know it's good! I highly recommend this place for your water, ice and treat needs!

Visiting Son in Phoenix & decided to fill his water for him as he works the night shift. We never…read morehave dealt with this (live in VA). He told us where he goes & said if any issue there is a helpful guy who works there that will explain the process. He was right,, he showed us how to work the system when we arrived. Super easy & efficient with carts outside to use to get your water containers inside & back. Nice & clean, bright store with ice-cream, candy and shaved-ice to tempt you. I got an ice-cream cone as I checked out. I might volunteer for this chore more often.

Amazing scoop size for ice cream and great price. Mistakenly presented coupon for other location…read moreand a discount was offered. Definitely keeping my business. Very clean and organized watering spot w ice cream!! Carts provided to help you too.

I thought this was a great, friendly establishment and would patronize on a weekly basess. since…read moremy kiddo has been attending class near by and the service was decent. If anyone has boughtthe containers of thrifties icecream think again from this location. I am blind and I purchased recentlyafter getting it home that it had a punchture in the packaging. which in this day and age could of been any thing even a needle with drugs. When I brought it back to the store they did nothing but offer another at a discounted price. As a fother I aks myself how this sits with me? and it is very unsettling the lackof customer service and the quality of product they offer. consume at your own risk... If they treated me like this you could be nect or you might not even notice that the packag was punctured.

The woman who works here is the kindest lady I have ever met. I will always get my water and snacks…read morefrom her. Please support her!

Stop here to grab some dessert after lunch. The place is very clean and very well organized. We…read morewere greeted by a friendly man, who took our orders. Nothing fancy, just 2 scoops of ice cream. It was cold and delicious and just what we needed on a hot Arizona day. I would recommend!

Snowtime is one of my long time favorites in the valley!! I love this location just as much as the…read moreothers! The interior is always clean, staff friendly and quick and the fish cone is always fresh and tasty. While their snow bowls are delicious, the soft serve has a special place in my heart and tastebuds!!

This was a cool little tea/ ice cream shop. They have a…read morenumber of tea options which was great since it was late and don't want caffeine. They were super helpful with the menus and very friendly with discussing sweetness and overall taste. The shop was very clean despite having several customers and only a few people working since it was almost closing time. The decor and ambiance was pretty base for this type of shop, nothing stands out from memory, but it was nice and clean, very friendly and welcoming. Will come back!