Came with a small group of friends for an evening of sweet treats; first time for us to be here…read more
Let me start by saying, the 4 stars are for the product itself...I would have truly given 2 stars for the two young men working that evening. Having never been, it took us some time to get the feel of the treats, watch others order, study the menu and then deciding on what to order. Several others in our group had been previously and they all had suggestions as well to share.
Both of us got a small Jelati, which is a layered mix of Italian Ice and soft serve ice cream...you can also choose to have toppings like sprinkles, Oreo cookie crumbs, butter cookies, etc. I decided on the Key West Tropical (a wonderful tasting mix of pineapple, mango, passion fruit, banana, and coconut) layered with vanilla soft-serve and no toppings. Also, I choose the small size which was actually perfect for a tasty treat. The Jelati itself was so good...creamy and the Tropical ice was amazing and so made me want to be in the tropics! Wife decided on the lemon ice layered with vanilla and no toppings. She loved it but did say it needed a tad more of that lemon tart flavor.
We will come back to try some of the other flavor combos...highly recommend this place for nice, cool, summer treat! Now on to the reason I initially said I would give 2 stars for the employees. As I was watching them make treats, I observed no gloves, I observed both touching their faces and hair, rubbing hands on pants, etc. When I was asked about ordering, I specifically asked that the young man making the treats please wash his hands and glove up, to which I got a look from the one taking the orders but he walked over to the other one, said something to him and he in turn took over the cash register while the initial young man who took the order went and washed his hands for a second or two, walked over to the gloves, put them on and made my treat. As soon as he was done, the gloves came off and he continued to make the following treats being ordered. Although nothing was said by either, the looks and overall tone was definitely changed but I really didn't care and just explained that food safety should be the top of their list. Just in case they see this...from the AzDHS food safety website: In Arizona, food workers must avoid bare hand contact with ready-to-eat foods by using single-use gloves, tongs, or deli paper.
We will be back for sure so hopefully employees are brought up to speed on safety requirements for washing hands and wearing gloves.