Came here for a free slurpee. It is located diagonally across the street from the Walmart. The procedure this time was that inquiring about it had the cashier show the proper model of the cup that was free, so I knew which one to get, and I didn't have to check out since I didn't buy anything. With no money spent and little to no verbal interaction required, I'd disregard everything other than what I did. So it's worth 5. (Of course, I would have just gone with 4 if I had to talk.) read more

I would give zero stars. This review is being written on principle. Bought 2 20oz bottles of 7-up , each on sale $1.99. The elderly man rang me up and said my total was $4.96. It sounded high so I asked if the soda was not $1.99 each. He said quite rudely that it's taxes. I was in a hurry so I didnt have time to hassle. The current tax rate in Irvine is 7.75%. CRV is 0.5 for anything under 24oz. I should have been charged $4.40. To the rude cashier: Sir, I hope your 56 cents in dishonesty was worth losing customers. read more

5-2-2026 Coincidentally, I ran into a coworker of mine here before work, and it turns out we were both there for coffee. I thought it was because I added ice to my hot coffee (burned my tongue on it earlier this week). But, it tasted sour and as if the container wasn't rinsed out well after being cleaned. She said it was giving her a stomachache, and it tasted bad, that it was a waste of money. It's a shame because the one near my house doesn't have hazelnut, and instead only puts out spicy flavors. Also, my Gold Pass wouldn't work, even though I used it here before. It's been more than 24 hours as well, so not sure if it's an issue having to do with the fact that it's a weekend. read more

ZERO STARS ! The man and woman that work there are extremely rude and they like to harass people ! There's been plenty of people putting reports on these two for the same reason . The or "manager" guy decided that screaming and yelling was best than communicating. I stood up for myself and told them to talk nice with respect and they told me to leave the store even if I was there to pick up a DoorDash order. These 2 people deserve to be FIRED! I don't know if they gave me a fake name or something but she said her name is Abi and Jamie read more

7-Eleven - Worst Customer Service EVER!!! REPORT THEM - Convenience Stores Near Me - Irvine, California

Unbelievable .... Came here today to pick up an Uber Eats order for someone. Usually customer service people are very friendly with me. Today was not the case. The man at the front was giving me a hard time for not showing him my drivers license when I had my passport which was sufficient. Then was lecturing me about how I always need to have my drivers license on me. It felt invasive and weird !!!! read more

I had a very frustrating experience at this 7-Eleven on 15350 Alton Parkway in Irvine. There's a male employee (looks to be in his late 20s to early 30s) who seems to be there no matter what time I visit, and his behavior is consistently unprofessional. On my last visit, he completely ignored me at the counter, wouldn't respond when I spoke, and refused to remove an item I no longer wanted--even though the store was empty. He spent most of the time on his phone instead of helping customers. I also witnessed him being rude to another customer, especially when she was paying with EBT, which was uncomfortable to watch. Overall, the service here feels dismissive and disrespectful. On top of that, the beverages taste like the machines haven't been cleaned in a long time. I would not recommend this location. read more

I've been here a couple of times on my way to the train station. The store is always clean and well stocked. The employees are always friendly too. read more

Clerk was friendly as my first time here. Freshly cooked pepperoni pizza was very good and worth the cost. I gave it only 3 stars as most other items are over pricedto me anyways. Coke was at least $1 more profit. read more

7-Eleven - $2.99 for this coke size. I didn't even look at price until I left the store... - Convenience Stores Near Me - Irvine, California

See all

It says its open 24 hrs a day. And its closed its messed up. We ordered pick up and they didnt even give us the food

walked over to the store tonight at 2 am and the store was closed. the sign said Will Return at 5 am. the website says it's open 24 hours. Which is it? read more

THE CUSTOMER SERVICE IS AMAZING!!!! Okay first thing first, from the time you walk in, to the time you leave, the short little mexican lady is the business! You will always hear her mouth (no offense) talking about what ever is on her mind. I know some of us find that un-professional, but come on now, its 711 dude! The coffee is already ready to go by 7am, it has a "Restroom" for customers, BIG BIG PLUS for some of us! The other guy, maybe indian man, hes legit, he always hooks up my wife with her points and gives us suggestions .of what to use the app for, so we dont come out of pocket! Overall I always enjoy walking in and out of that 711... thanks for being so awesome! read more

Worst customer service ever! One of the cashiers refused to say his name is very rude and disrespectful, his customer service is BELOW ZERO he talked to customers by giving orders and pointing me, it happened two times and one of them was in front of the owner!! She was even trying to calm him down from attacking me!! And she barely stopped him! He shouldn't be working as cashier or deal with peoples at ALL! read more

Been coming here for 6 years, I come approx 3 times a week to grab a quick drink, snack or whatever. Got some new employees every now and then. But today they had the audacity to tell me why I gave them a hard time over .70 cents. I'm sorry that I gave you $20 for a .79 cent big gulp and just needed change. But got $18.51 in return instead of $19 . Raja made things complicated and said I didn't enter my number when I did and was pending for him to verify it on his end as usual cuz he takes forever . The best part is that I even notify the staff calmly and quietly that their product is out of date. They had slim Jim's drier than the Mojave dessert that expired in 2020. So yeah imma complain about .70 cents cuz it another dollar bill I could have got that I needed. read more

The man at the counter was on his phone the whole time I was there and didn't say a word to me even while checking out.

One of the cleanest 7-eleven I seen in my life, very organized and stocked, people are very polite and welcoming. read more

7-Eleven - Sandwiches and salads,fruit cups very well stock. - Convenience Stores Near Me - Irvine, California

Not a huge fan of this location. I don't like the service here, they are never friendly or helpful. The store itself is fine, but there are much better prices at Walmart right around the corner. Not worth returning. read more

There's another 7-Eleven in Irvine! For years, there was just the one on Culver and Deerfield and now there's one down the street from my work. Of all the items that 7-Eleven is known for, I go there for the ATM. That's right, the ATM. They have Citibank ATMs that are also on the credit union network. So if you belong to a credit union like I do, 7-Elevens across the country are great places to withdraw cash without ATM fees. This 7-Eleven has a simpler machine than others I've encountered that require you to type in your account number. Who has time for that? They also have slurpees, hot dog rolls, coffee, lottery tickets, and snacks galore. Sometimes a girl just wants a few Doritos or Flaming Hot Cheetos, you know? The staff is friendly, the floors are clean and this 7-Eleven is located in Irvine of all places. I've yet to see a police car parked outside but it'll happen. read more

If I could rate in negatives, I absolutely would. Came in on my lunch it was a complete waste of time They would not accept my 100 Dollar bill, even though they had enough in the register. (He literally showed me the money) Wasted my 10 and won't ever have future business from me. read more

If you need something quick from a 7/11 type convenience store and don't want to drive too far from where you are, and you're not in a rush, then definitely come here. The service is kind of terrible here, but since pretty much everything in Irvine is expensive, you definitely get what you pay for by coming here. I've been here several times and each time the clerks are either nowhere to be found when it's time for me to pay for my items, in the way because they're stocking something and they don't offer to step aside so you can get something from the fridge, you have to basically tell them to move, or they're in the back having a conversation while you wait by the register to pay and won't come to ring you up until you've been standing there a minute and are obviously frustrated. The only reason I'm giving more than two stars is because it's 7/11 and no matter how frustrating it is, it's still cheaper than a lot of other things nearby. I don't know of anywhere else in the area selling two large water bottles for $3. But when I find that place I'll definitely be going there and not here. read more

Good luck getting hot coffee at this 711. "Singh" is too busy on his phone talking instead of making sure customers have coffee. Forget asking to make some he will be rude! Have some respect to those who walk in daily to a business. read more

I visited this location after getting of work at around 1am. What surprised me was how clean this location was especially considering how late it was. Everything was stocked and the gentleman working was very nice. The only thing that perturbed me was I went in for a bottle of water and a Coke Slurpee except the slurpee machine was not working. This could be a great location with the exception of Parking. It is a rather small lot and during "normal" hours parking can be a bear. read more

So Disrespeful I have had better customer service here then I did tonight.. don't come to this 7-11 after 10pm u get poor customer service.. I asked the gentleman about the stuff that was hot.. he said it was old and bad.. he was really lazy and wouldn't make anything hot.. I even told him I would wait for my food.. he got all pissed off and butt hurt cause I told him I have had better customer services from the other members at this location then he was giving me.. I walked out pissed off.. I won't and I repeat won't be coming to this location after 10pm.. not to mention the new fresh stuff should have been out on the shelf's and they weren't so I could clearly tell the gentleman that's working there at night shouldn't be working there.. read more

95% of the time the employees are very cordial, and very nice. The other 5% of the time, I feel as though I'm roped into very heavy (mainly politically oriented) conversations about the people in other areas of the world, not being able to access to whatever I happen to buy, every now and again. I still make my purchase, as I'm typically staying nearby for the evening and need something, but it pushes me away as a customer. It is simply very off-putting for any customer, and more so, for any that simply stop by to grab whatever they need. Whenever I visit this establishment, I happen to be staying at the Extended Stay or somewhere else, nearby. But I'm weighing in because I have had this happen a couple of times. I've come in to buy some water, and get an almost lecture about how other countries don't have access to their own water. I'm not trying to be an ass, but I don't need a lecture about how countries within our world don't have access to drinkable water, especially when I fully comprehend that people in our own country, as well, don't have that available. I just honestly came in to buy something. And was also given two items that I didn't order. read more

This is the worst one I've been to. The two women that always do the cash registers curse constantly even when there's kids around and I've seen them fight with customers a few times because they have terrible customer service skills. read more

This 7-11 is one of the best. Not many in this area, great spot and always so kind, great energy in this place! They always remember what i like and no longer ask me anything other than. Hows your day! read more

Was not pleased with how I was treated by the clerk. Dishonest and not helpful. Not sure if I'll make a visit there again.

Coffee is good, cheap and no lines ( unlike Starbucks) literally every type of food imaginable from fresh fruit to frozen sandwiches . If you are in a hurry this is the best place to grab what you need and be on your way! read more

Despite the odd setup of the store, they have most items you'd expect in a 7-Eleven...except milk for coffee. As the cashier said: we don't keep milk out for coffee...you have to buy milk if you want it. read more

Unfortunately, this place of business is dishonest with how they run their business. For promotions, this location will use its own rules verses what other 7 eleven locations go by. Not a good way to run your business. read more