- Rude clerk. Kept grumbling and gesturing me to hurry up, like either he hates being there or hates having clientele, I can't tell. + Ample parking. + Nice plaza for some culturally diverse dining. . Thanks TMo for the free Tuesday snacks! read more

Went in for an online order and received the most rude service from the cashier ever. Happens every time with multiple visits. Avoid. read more

Always has hot dogs ready. Customer service is top tier. Great locations, out of the other locations this one is very convenient and actually preps the hot food. read more

Handed the cashier my winning lottery ticket and he asked me for $4 what??? It should have been $12, but he said it was $4 after he asked me to pay. He talked gibberish until I said fine just give me 2 quick picks = $4. Called to ask about the owner, didn't have number, asked about the mgr., the guy said he worked 1day/week and didn't know who it was???? So dissatisfied for SO many reasons. read more

This seven eleven is big and organized. 1 man is in charge of everything but maybe he gets help to keep an eye at the back of the store because the guy is mostly busy in front. read more

The store itself is conveniently located and generally fine, but I was really disappointed to see offensive t-shirts for sale. One in particular featured a semi-automatic weapon and a message targeting liberals -- it crossed the line from humor into poor taste, especially given how sensitive this topic is. I appreciate political satire, but this felt inappropriate. It's a shame, because I used to shop here regularly, but this experience has made me reconsider. read more

Dude working here at night is lazy and rude. I was literally at the counter waiting to pay and he looks at me and walks off to clean, super slowly mind you. Hes wearing AirPods in his ears so he can't even hear customers come in. read more

WARNING!!!! This is the worst 7-Eleven I have ever been to. As an Amazon driver who delivers packages to this location all the time (locker) the owner refused to allow me to use the restroom despite the fact he bragged about having his own "private bathroom". He then started to cuss me out in Hindi not realizing I actually understand & speak the language fluently. If I could give this establishment a negative rating I would. As a native of Irvine since 1983, this is not a place anyone should be! read more

7-Eleven - a car parked in a parking lot - Convenience Stores Near Me - Irvine, California

Laziest employees I've ever seen. Gives you attitude for no reason. I don't recommend going there.

This 7-11 had THE weirdest smell when we walked in. Currently the sidewalk is closed around this store, and we werent sure the store was even open yesterday. There were some project managers on site, not sure if they are adding on to this store, changing it, or what... but it was chaos. It was hard to get to from across the parking lot, and just a bit inconvenient. Seriously though, it smelled like burning... I dont even know what. It was overwhelming. We grabbed some candy quick and got out of there. The store seemed clean enough, and the gal at the register was very friendly but I dont know what was in the air... I dont know that I would anything not pre-packaged here. read more

Mellow Sev-EEE kinda strange location but hey its here so thats all that matters! The store is really small but they have a good amount of merchandise packed inside and they sell BOOZE! Enjoy your Slurpee or whatever your Sev-EEE choice may be! read more

Everytime i come they're never open.i always see a bunch of people waiting.i know it's 2am,but if you're going to put up a "be back in 5 minutes" sign,then don't take 20 minutes.my lunch break has been wasted once again waiting for you to open up. read more

7-Eleven - 5 minutes,yeah right - Convenience Stores Near Me - Irvine, California

This is probably one of the cleanest and nicest (by 7-11 standards) 7-11's I've been to. They are well-stocked in everything! The store is tiny, but they make ado with whatever space they have. There is a couple of refrigerated shelves of drinks, alcohol, water - shelves of snacks, finger food and a few racks of the typical "hot foods" - I think 7-11 is really trying to make a entry into the hot foods section and they are offering more and more - than just the usual fare of hot dogs. I don't think I've ever really noticed this 7-11 being here - must be new to the shopping center or I don't just ever venture down this side of the massive shopping plaza. The only downside was today when I came in on Friday evening, the clerk seemed preoccupied with something and didn't notice the stream of customers walking into the store. The line was a few people deep, but she was still stocking or something. It took someone upfront to find her and get her attention - but other than that, when I did see the clerk, she was very friendly and easy to talk to. So she made up for her error initially. On the plus side - for those who are members of a Credit Union - the ATM inside this 7-11 is a CO-OP ATM - which means you can get cash from your credit union account without incurring a fee. The only other ATM in the area that is fee-free is located inside Albertson's - within the same shopping plaza. Parking is tight during the day - but at night-time, this side of the shopping center is dead and so you only have to share parking spaces with the Starbucks next door. read more

This 7-Eleven is located in Westpark across from the Starbucks. I came here for the free Slurpee day. They had a new procedure where they had roped off a line for people to walk through to get them, and an employee would ask one which flavor they wanted. This new procedure was confusing at first, having never seen it before, but I believe it was more organized, yet some people did not follow these instructions and went around the other way. Either way, it made me less nervous when it came to receiving one. I scanned my app to get the coupon for another one in the future as well. read more

Very clean store probably one of the cleanest 7-11 store i have seen. very nice quiet location and cleanliness.

I have to be honest, like I never am brutally or anything... I was pissed off when these owners took over. I was accustomed to the employees already, They had their crap together and I knew it was gonna never meet my standards. I WAS WRONG. Ok, it happens. These new owners go above and beyond every day business. They know we , my husband, kids and I are all in there at some point daily, if not 3 times a day between the 4 of us and have our products ready to purchase on the counter. WHO DOES THAT these days without a previous order placed? These wonderful people do. M The owner ordered me a whole box of the chips I , bought there because I couldnt find them anywhere else. They are always happy to see you, even if theym1 really arent, (lol) and make people feel like family. Today sent them off the Richter scale on the above and beyond in my customer service book.. Litterally a herd of kids from Woodbridge were piled all throughout the store, the line to purchase was 25 deep, paying with change they took from mommy and daddy I'm sure, and the clerks took me up front and had my stuff ready. Thank you so much to the owners AND ALL STAFF. Especially our buddy that we took a plate of Thanksgiving dinner to. We appreciate you all very much Now, if I could just get a winning lottery ticket.... Perfection. Lolol read more

This store has the rudest people it is like you have to cater to the needs . It's seems like the crew has to get changed in order for people to be happy. Are usually buy am I hot dog and soda there. read more

This location does not offer the free coffee for Veterans Day according to the employee.

Friendly people! My favorite go to place for some quick snacks ! They are always updated with the new snacks

Just another bad apple from the basket again!! This night shift FAT ignorant guy looked like me as if I'm annoying him but on the contrary, he's the loser! Once again I felt hungry for pizza around midnight time, this time at 4.15AM but he refused to make the pizza too just like that idiot in Culver Plaza. Without a word, I left! This is why I should NEVER choose a freaaaaaking 7 11 as a way of eating something past midnight coz all of 'em are insolent pretentious dopes who can't help nor service us without being abrupt! Never go there again too! Go to a jack in the box or subways if I wanna grab a bite read more

Your worker at 6:50 pm today 7/11/2022 told me and a bunch of other customers that we could not get the free slurpee offer because we were too late (offer ends at 7pm) and then when we pointed out that it was not 7pm yet, he says that they are out of slurped (also not true) and then that he was out of cups (yet he let me use a coffee cup and charged me for a small slurpee). Seems like he's went way out of his way to save a few dollars. Poor customer service and the store was poorly run and not very clean at all. Cups and lids strewn about. This was for my son and I ended up just buying one and told him on the way out he should just give them their $1 slurpees. read more

who the f*** reviews a goddam convenient store. way to go muricah. setting that bar to an even lower standard. what's up next reviewing which public bathrooms are best to eat off of? read more

I have made many trips here whenever I get a craving for a sweet snack or a slurpee. The guys behind the counter are the usual crew you find at 7-11s. They're usually on their cellphones while working and not really paying attention to the customers. Surprisingly, they always seem to be able to multitask very well, cell phone in one hand, scan your items in other hand, and use that same hand to handle money and operate the register. All the while, they are having an extensive conversation on the phone about some girl they went out with the night before. I can't really give them less than 3 stars though because the service is par for the course. You walk into 7-11 knowing you will get bad service. It's sad, but true! read more

Friendly service along with a well stocked and clean store. Good coffee if you don't feel like spending a fortune at Starbucks. read more

7-Eleven - 7 eleven logo - Convenience Stores Near Me - Irvine, California

Ye no cap, I was tryna go use the bathroom and there were some fools outside fighting it out in the parking lot fight club type beat. But good store and cool peeps no cap read more

I came in here literally by accident; I was on the way to Starbucks and here's 7-eleven... I had to make a decision! OMG! so I went with the cheaper one. The folks in here are so sweet! I wanted a cold brew, and they didn't have any but suggested to get hot coffee and just add ice, that works for me! they had some cheese pizza fresh out of the oven, mmm! And my drink was free! I earned it with the app. Watch out Starbucks! Lol! read more

Just like I said in my tip... Only come here if its the apocalypse and this is the only place standing in the world...or of you need booze late at night!! ***ALWAYS poor service*** read more

I never thought I'd be writing a review for a 7-11, go figure! However, I think my experience warrants it. I was in the store last Sunday afternoon and had a problem with the cashier. While in the scheme of things, it was pretty minor, it bothered me nonetheless. So on Monday, I called 7-11's guest relation's line and, with receipt in hand, explained the event to the operator. She was polite, apologized, and was rather non-committal However, she did say that someone would get back to me within 3 - 5 days. On Tuesday (within 24 hours), I received a call from 7-11's regional office. The woman had already investigated my concerns to the point that she had reviewed video footage and spoke with the cashier! She took my issue seriously and was apologetic and I greatly appreciated that. We spoke for sometime and I when I got off the phone, I truly felt appreciated as a customer. I'll definitely be going back! read more

Be careful when buying lottery tickets.. worker gave me a ticket from last week 10/19 and I came on 10/23..

This is the best 7 eleven I've went to. That's it. The employees were great and the atmosphere was warming. I will be visiting here again

I waited behind a person complaining that they did not receive a discount as advertised above the price. Followed by me attempting to buy candy that was advertised $2 for 2 but I was charged full price. I showed them the discount that was above the candy and they said someone must have moved it and did not honor what was there. I mean, I was under the assumption that it was an organized establishment... guess I was way off. ZERO stars. read more

I came here last week and may I just say, how AMAZING this store is! Not because of the store itself, but because of the helpful and happy staff that works there! And the store was so organized and clean, I will DEFINITELY be coming back here again! read more

They not open and close on shifts moments currently I'm here at the door more than 20 minutes no one opens the store entrance door

This is probably the best 7-eleven that I have ever been in ! The staff are all soo friendly and welcoming. The store is soo clean just love everything about it! Most definitely will be visiting this establishment again ! read more

If you can help it, DO NOT go to this 7-Eleven. I totally understand that working a convenience store sucks (as someone who's also worked multiple thankless minimum wage jobs), but the employees here could not give less of a damn. When I came in, there was a long line backed up because the employees were too busy chatting with each other. When it was finally my turn, I asked for the regular, small Big Bite hotdog for a quick boost before heading to my job, and it took the employee almost five minutes to grab it. I watched him open, inspect, and discard several buns, which either meant he kept ripping the buns, or they had something like mold on them (I HOPE NOT). When I did eventually get my food, it was the wrong kind of hot dog - a the quarter pounder (which I unfortunately did not notice until I paid for it). Deciding not to complain, I went to the condiments station, and it was FILTHY. Dried ketchup, mayo, and mustard were smeared all over the surface and had gotten into the onions and tomatoes. All the vegetables were mixed up, many drowned in this murky green juice. They were also shriveled and wilted, telling me the veggies hadn't been switched out for god knows how long. I went with plain ketchup to avoid any potential food poisoning. I feel so pretentious for complaining about a convenience store, but I live on the poorer side of Tustin, and it's astounding that our 7-Eleven is FAR better kept than one smack-dab in the middle of hoity-toity Irvine. read more

I work next door! Come here almot everyday to buy drink nd ice and bla bla bla. Usually they charge 1$ for cup of ice .today i went there and rhe guy charged me 2$ for a cup of ice i ask the guy why it 2$ he said he thought is was coke? And i said:well it ice only! And he answer me like : well you should tell me before that! Im like wtf dude,serious! read more

Worst customer service on 2/27. My 7 year old got a certificate from his jog a thon the day before and was to get a small free slurpee ! He was so excited!! We were buying other items as well and the gentleman at the front just showed us the certificate and said "it is expired you cannot have a free one!!!" He put my seven-year-old in tears so we left and will not return to the store which was such a convenience for us. Find another employee who has better customer service we would've gladly paid for it if he had not been so rude. Oh but they can give small free Slurpee's away on Saturdays.... read more

Ok so I'm pretty much disregarding all the negative reviews on this as I'm writing this as I pretty much frequent this particular 7/11. I pretty much would come here after I workout at the local LA fitness or after I'm seeing some friends at the crossroads plaza. Ever since various 7/11 locations started serving pizza, I've pretty much made it a habit to go into the nearest 7/11 as I'm busing it around OC so it's not just this 7/11 I'm writing about, it's all of them I've been to. The only small minute reason why I left out one star is cuz sometimes the pizza is overdone but they've usually charged me for just one slice and sometimes even give me them for free and I appreciate getting the benefit of the doubt. To all the 7/11's in OC, I'll be coming by to one of ur locations if I'm around the area to get some pizza read more

I am at the store right now and everything is so clean and convenient compared to other 7 Elevens! Would recommend to friends!

7-11 is another retail store chain struggling to stay in business. I live close to this location and the times Ive been in there I laugh at the price markup of every item--I only get Lottos. I can go online or to Walmart and every item is way cheaper. 7-11 is selling convenience--well I can go online and buy a item--thats convenient. 7-11 sells to people who are dumb and desperate who are too lazy to get the same item elsewhere for cheaper. read more